Not impressed.
I called last week to ask if they can do a video doorbell/intercom installation, the person on the phone didn't know and suggested I put in an enquiry on their web form. A week later I still hadn't heard from anyone so I sent a follow up email.
I heard back from someone who wasn't from Mastin electrical, it was some agency that makes bookings for them. He didn't know anything about the product either.
For me to find out from someone who knows what they're talking about they want $150 to do a site visit, when every other electrician I've contacted will do a free quote and can give me advise about suitable products over the phone.
Service was very poor compared to their competitors. read more