I have been using sos pool services for a few years already . Dima always comes and helps with any…read morepool issues I have ! Recently , my pump stopped working ; I called him and he helped me make it work over the phone ! A few months ago I needed to balance the pool after a storm and he wasn't available that same day so he spent 20 min on the phone with me guiding me how to do it ! His prices are unbelievable in comparison with other pool specialists ! He doesn't leave you hanging with problems and has a very personable approach. I highly recommend him and his company .

June 5, 2019 just spoke with Dave the owner of this joke business... promised us he would do right…read moreby us and get this all worked out for us.... what a joke that was. His apparent friend of 20 years Thomas did this shit concrete work and now he's saying this is the best that he could do and he hasn't heard from Thomas anymore and refuses to work with us to get this situation worked out. We hired SOS and this is who Dave hires to do the work so its his responsibility but won't do anything , these guys play games and don't want to correct a horrific situation. DO NOT GIVE THEM BUSINESS!!!!

These guys are awesome, friendly and very professional. They fixed my pool problem in a timely…read moremanner and at a reasonable price. Great job Nicky. Thank you

Nick and his team did a phenomamel job in our condo during this recent snow storm they were…read moreprepared they worked endlessly and cleared walkways staircases and roads

Be very careful going with this company. Joe the owner is incredibly unprofessional and a money…read moregrabber. I would even suspect some of the practices are not in line with regs. We asked them to fix sewage pipes, ceiling leaks and dealing with the company when it was completed properly was a nightmare and left us in such a bad position. Also very rude, crossed a lot of lines when talking to customers i'm sure as per many other reviews... Please find another company - there are many others that will ensure the job is done

Hi, I'm Roslyn. I was refer to this company from Home Depot. I needed an emergency hot water tank…read moreinstalled, little did I know, this was just the beginning to a nightmare. After the job was completed the tech stated the water would be on in a few hours. The hot water never came on. So here we are the following day, still no hot water. I called the boss Jospeh, he's telling me I have to wait to this afternoon, with no specific time. I had to call another Plumbling company to fix the situation. Got Work tech had put the parts on wrong and wasn't trying to assist in any way possible. Jospeth kept stating there must be some other issues, long story short dont waste your time or money... I also have pictures of how the heater is supposed to look and how much they wanted to charge me to fix...... NEVER GIVE THIS COMPANY ANY BUSINESS

We've been using On Time Pools over the past 6 years. They are professional, knowledgeable,…read moreextremely responsive, and always go above and beyond. We are a first time pool owner, and whenever we've had questions or needed help, Mike and his team have been quick to respond and accommodating in finding the best solution. It's really not easy to find that kind of service these days, and we're grateful to have found them. We highly recommend them to anyone looking for reliable, top-notch pool service.

Mike arrived to find a leak in my above ground pool with his assistant. The phone quote was $175.00…read morein Nassau County. although they were friendly. Mike took off his pants and jump in my pool in his underwear. i pretended not to be shocked. then he asked for a towel. I started but didn't tell him to leave because the assistant was trying to help. Once finished he said $225. I reiterated the phone quote $175.00. I ended paying $200.00 . this morning I found the patch floating in the pool. I am back to where i started. I won't be calling him back. what a waste of money. Beware. not gonna bother to call him back.

If there's a PhD in plumbing, Bob Sessa would have one for…read moresure. He actually IS a Master Plumber and we were so impressed with his 'think-first act later' approach. He suggested a few diagnostic actions and when we were still getting the 'drip' he came and pinpointed the issue. He cut a 6" square hole in EXACTLY the right spot and there it was. An ancient pipe had breached. Anyone else would have torn open the whole wall. My husband and I were SO pleased with Robert Sessa's work. And, when he finished his complicated repair, he left the bathroom immaculate. I was so impressed and thankful. He's the real deal. We are thrilled that we have a trusted, go-to plumber now.

Bob has been over four or five times now for different jobs including snaking a drain, fixing a…read morewobbly toilet and replacing a drain in our sink. Most recently, he fixed our toilet in the basement that was leaking from under the bowl - this included resetting the cement under the bowl and inserting a new flange and wax ring. Each time he has been friendly, professional and courteous, and takes the time out to explain what he is doing. His pricing is reasonable. He is meticulous and does a great job.

Armando and his team were amazing. I had a new pool liner installed, and it was not an easy job as…read morethey had to pull up a portion of the deck. They were quick and did a fantastic job. I received several quotes he was the most reasonable price.

Found him very unpleasant and unprofessional. I had inquired about getting quotes for multiple…read moreitems. In the message, I had broken it down by cost per item as I am comparing costs with other contractors to gauge who to go with. He showed up after charging 100.00 for the estimate; snapped a few photos and gave me lump sum quotes which I did not want. When I asked him about breaking down the quote to individual items , he spazzed out at me and started ignoring my messages scamming me out of the 100 dollar estimate fee. For reference what Iwanted was a breakdown on how much itll cost per toilet replacement, per shower re-grout, per vanity replacement as he quoted me a lump sum. I specified that Iwanted this ahead of time before he entered and he decided to lump it all together. Small price to pay to avoid a garbage contractor who clearly wont hold up to his end of the scope. He quoted that in 17 years he had never seen someone requesting a breakdown of a lump sum quote.. I work in construction as a PM and its standard to compare costs by material/labor per line item. Waste of time and money.

Called John for a job that I needed on short notice. He came to my house immediately. Was Very…read moreprofessional and courteous. Would highly recommend him. Definitely calling him back for other work.

Peter took the time to answer my questions during the bidding process. Haven't selected a vendor…read moreyet, but wanted to commend Peter for his professionalism and patience during the bid process. I will update this review if I end up choosing Peter

Peter was great, connected same day, came by and resolved the issue quickly. Highly recommend.read more