Five stars for ProMetrics in Rancho Cucamonga because honestly this testing center has been nothing…read morebut a pleasant surprise every time I've come in. The whole place has this clean and almost cozy setup that instantly puts you at ease, which is the exact vibe you want when your brain is about to be tested for its life. The staff does such a good job of keeping everything moving. Even when you walk in and there's a line that looks intimidating, it ends up flowing way faster than you'd expect. Checking in feels organized, smooth, and actually reassuring. They make it very clear that they're there to set you up for success, not stress you out. What I appreciate most is how mindful they are about breaks and personal comfort. They really want you to take your time, breathe, reset, and not feel rushed to jump back into the exam. They're super efficient at noticing if someone needs the restroom or if another bathroom needs to be opened. It feels like they're quietly watching out for everyone in a way that makes the whole environment feel safe and supported. Even checking out at the end is quick and simple, almost like a palate cleanser after the mental marathon you just went through. I also had a moment where my phone was accidentally left on and started vibrating in the locker. The staff handled it in such a calm and professional way. The woman just gently asked for my key, turned it off for me, and let me know it happens all the time. I felt bad, but she made it so easy that I walked away really grateful for how patient and human they are. Honestly, this testing center is one of the nicer ones I've ever been to, and I'd recommend it to anyone who wants a peaceful, well run place to tackle their exam.

I tested at this location 3x. Although I live almost 2 hours from this location, it is 100% worth…read morethe drive! The testing center is located in a quiet shopping center and the testing center itself is very calm, staff is excellent (very encouraging and nice!) which believe it or not is a DRASTIC change from other testing centers I've tested at. Highly recommend testing at this location.

Sat here for SHRM exam…read more When you get in, you're asked to show ID and you get a key to a locker, where you can put all your things away. You will be asked to lift your pants to show your ankles, same with your sleeves. Metal detector is also being used. You'd be asked for doing all of it again in case you'd be using the restroom during your exam. You sign it with exact time of arrival and start your exam. I think I'd have appreciated earplugs more than the noise cancelling headphones. There was a man sitting behind me that kept on coughing and I could hear every bit of it. It was extremely distracting. All ladies there were very polite.

So there are two restrooms that are unlocked but it's a bit of a far walk from the testing area…read more Maybe 2 min walk there and 2 min walk back which adds up if you need to get checked each time you test again too. The worst part was that the room was unbearably hot. There's a sign that says room temp is 70-75 for comfort but with all the people and computers trapped in one room, it was kind of musty and warm. I was only wearing a thin tshirt but I was sweating a little bit. Temp was probably around 75 which is uncomfortable for me personally. To try to make things better they have a fan that faces upwards and circulates air in the room but the combination of a warm room and white noise from the fan just made me feel groggy. The testing center is shared with a children's tutoring area. They mostly soundproof the testing room so it was fine except when people are talking right outside the room, we can hear muffled talking noises. I could've been okay with everything if the room weren't warm with white background noise. The warmth was the worst part. Imagine sweating and being groggy while taking an 8 hour exam. I probably won't be coming back to this location bcs of the AC situation

Woman checking people in and barking orders at everyone else working in the facility was so…read moreextremely rude to exam candidates and her colleagues. I would never test at this location again solely due to her. People have a lot of anxiety coming in here to test, there is absolutely no reason for this behavior.

The chairs are really old and kept squeaking. I was not able to focus properly so I don't recommend…read moretaking your exam here. I know there is the noise cancellation headphones but they don't help with focusing either.

Went to take LSAT the proctors were talking loudly, could hear when the door opened even with the…read morecrummy headphones on. I paid a lot of money to take this test and thought it would be better in a controlled testing space for peace and quiet. Well, if you are debating what to do, I suggest taking it at home. Testing is already stressful they should take it more seriously.

This is a great testing center I took Step 1 here and was pretty nervous about how the experience…read morewould be. Check in was super smooth and the waiting area with the lockers is spacious and v easy to navigate. The restrooms are right outside and it's easy to go down and exit the building for some fresh air if you have break time.

They called a day before to remind me of the test…read more On a Saturday, at 7 in the morning, there was plenty of parking. It was easy to find the center. The check in process was fast and efficient. The staff was courteous and accommodating as I had arrived early, but they still tried to let me in as soon as possible. There were numerous test takers so early in the morning, but when I was exiting at around 9:00, there were only a couple in the waiting room. My device was fully functional and clean. The room was quiet. All in all, this was a smooth testing experience. By the way, I passed the test! Yayyyyy!

Just a follow up that I also called the GRE company (ETS) after testing to let them know what…read morehappened, that I reported the tech issues to the proctor after the test, and emailed them about it. They said that they could not find any report of the proctor reporting it to them, which prometric said is untrue when I called them. Since no one informed me that "report any issues to the proctor" is only for during the test to them or that I had the option not to submit scores. ETS made the decision not to allow me a free retest, so I had to pay for another test, which I chose to do from home. So to reiterate - DO NOT USE THIS FACILITY FOR TESTING!

Great testing center inside New Horizons. Nothing fancy, just your normal computer and quiet room…read more The facility has coffee, water and a snack machine.

I want to point out this particularly bad test center. It is…read morelocated at 6755 Mira Mesa Blvd San Diego, CA 92121 The reason for my complain is twofold. First, the proctor made me take the test at the end of the line just because I did not present passport as my verification. However, the ETS.org clearly stated what verification I can use and I followed that. This suggests that some proctors don't fully know the rules and are not prepared for some situations that could happen. Secondly the dividers between the computers are made out of cardboard box and are poor at shielding sounds. The dividers were not attaced to the desk and moved when I touched them! The testing center was so poor that I wondered whether the owner of the test center has some relation to Prometric's owner. That testing place is an outlier and should not offer services. Finally, test takers pay the same testing price to ETS and Prometic regardless of the test center. Why not test at a better place? Why ruin your $150 test on purpose? Test takers beware!

Best of the best !! Staff Is amazing ! Thank you Anthony for all your help ! My daughter is finally…read moregetting the right support !! Thank you so much !

Two of our daughters have been attending sylvan gardens since we moved to Torrance . They had both…read morefallen behind with Covid and other family issues . Since they started to attend December of 2024 they have been improving so much . I get a progress report from Mr . Amoga or Anthony every 8 weeks they keep me in the loop and we work on a plan together to help the girls excel in high school and middle school . We have this next school year already figured out on how we can improve their reading and math . Thank you for helping us and for opening the girls eyes and mind that college isn't that far out of their reach . Lorenza is the best she helps us all the time and is so patient .

Absolute garbage, I have downloaded the online testing twice and sat there fighting with the…read more(Continue) button, it would not do anything. Their tech support is garbage and can barely speak English, they eff around for 30 minutes and then state well you missed your window to take the test & you need to re-schedule. I will be filing a formal complaint with the state I am taking my exam with. This company is a joke.

I would give zero if possible. I scheduled online test and found out only state portion was in…read morethere when I log in for test. I called psi to escalate and only told they think the system might thought I passed the national portion from last time, and which was not true. I had to take the exam due to time urgency and escalate again after exam. I was told I will get call back within 2-5 days, which never happened. I called again and I was only told that it was my fault because I scheduled the exam and I should escalate to PSI to resolve. I told the rep again the escalation ticket# when I called PSI, now he says oh you should escalate before you make the payment, once you make the payment they can't do anything. Really incompetent and poor operation.

Great place to take a test. There are dividers which help you focus. There was no one in the room…read moremajority of the time while taking the test which was great. There's bathrooms and the owner was quick, on point with the process he needs to follow, professional and considerate. I took a CompTIA cert here and will be coming back.

My go-to testing center for the CSET multiple subject exams. I've also taken the CBEST here. It's a…read moreserious yet relaxed environment. You can't take the CSET 2 Multiple Subject exam here. Parking: Free garage parking. It's quite low so I would be careful if you have a vehicle taller than 6'2". Don't park on the ground floor as it designated for other businesses and you may get towed. I get test anxiety. The owner and the employees are friendly and fast. They don't act overtly strict or too lax. It's just right. I recommend this testing center alongside Edugo in DTLA to everyone. I'm personally not a fan of the Pearson Professional Centers due to their professionalism and overall customer service.

We recently started our 7 year old at Sylvan to get some much needed Reading assistance. We are so…read moreblessed to find this resource and they were amazing with working with our schedule and have amazing teachers that are so kind and really take time to get to know our girl. She goes willingly and has increased her enjoyment for reading as well as comprehension and writing skills that they are working on with her. Love hearing her say, Do I have tutoring today? I know she's in a safe environment that she is really cared for while she is there. Thank you Sylvan! Jennifer

My 11yo daughter has been coming here since March 2019, and she loves it! I got a very good first…read moreimpression when my daughter took the assessment test. Overall, I believe Sylvan is great for any child transitioning. My daughter is transitioning from elementary to junior high, so this is the perfect time.