This is my favorite car wash in town. I have been going to this car wash since it opened and even…read morehave my monthly membership! The staff is friendly and helpful. It's fully equipped with vacuums, air duster, and floor mat cleaning machines!! I trust this car wash as it has never damaged or scratched my vehicle. tell everyone to go to to get their car washed!

So happy to have a brand new, state of the art car wash conveniently located off the turnpike. They…read morereally got off on the right foot by offering free washes when they first opened. I did end up purchasing a membership, so... great sales tactic! The monthly price is very reasonable, and my car has never looked better. I love the dedicated "members only" express lane. A camera scans my license plate and opens the gate; then I just drive onto the smooth conveyor belt and drive out with a sparkling car. This system is so much gentler on my car than the traditional rail. Everyone I've dealt with has been ultra friendly and polite. Best of all, FREE VACS for everyone!

Very poor, lots of soap residue on front windshield and back rear window. Car NEVER thoroughly…read moredries, always lots of spots, Never was like that. Why does attendant only spray drivers side of car and front windshield, I guess back window and other side don't get dirty.

This is a good car wash place. You have the option, like so many others, to do a monthly…read moremembership to go as often as daily. I don't have a ton of free time do wash my car, so I only go about once a month. But when I go, I get the works. I tip the guy at the beginning so he does some extra scrubbing around my grill and under my spoiler on the back-toughest part to get clean. The one star deduction was because there is no one at the end to give a quick towel dry. So off you go in a water streaked, but clean, car.

Needed to find a touchless car wash. I have an older car. I decided I would try this one…read more The brush car washes the last two times at another car wash place bent my license plate up! I also wanted an undercarriage wash. The price was great and my car looks good. I do not see anything that has been broken.

1st time here and I never going back. Of course I didn't expect like a perfect wash or anything but…read moreI've been to other automatic car washes that had my car looking brand new with no scratches. I literally just washed my car and the back of my car + the sides are covered in dirt and scratches. Please note my car wasn't terribly dirty to begin with. I got the super wash with hot wax which is $20. The value for what I received is disappointing. I also wanted to use their vaccum. 2 of the lanes are broken then there's a line for vaccums. In which a family with two/three cars spending their time there with no real intention of moving.

If the car wash is going to be closed in the middle of a bright sunny day at 1pm - then leave a…read morerecorded message on your voicemail so we do not waste time away from work to get there and find two orange cones blocking entrance Then you call their number where you get an AI assistant that tells you that they are open It's a good car wash but it needs to get its act together on letting customers know to not waste their time going there

rub a dub washers! Two stars!…read more Pre wash the right side !!!!!!!!!!!!!!!!!!! I gotta say though, I do like this flash pass, I can zip right in and get half my car pretty clean! Btw, it's called FLASH'S for now....

Best oil change service around Spencer worked on my car…read more Also replaced battery and air filter I had trouble starting the car the day before and great car wash with it One stop less than 1 hour Great

I've been coming to VIP for about 6 years. The wash has always been satisfactory. However the…read moredrying service has steadily declined. The inside of the windows are barely cleaned and on this last visit (Tuesday, June 16) they only took a couple of wipes on the front and side windows and never touched the back windows. I had to clean them myself when I got home. Also, the tire shine was typically done, but now it seems I need to request it. I don't mind paying the price for the full service when it's done well, but I'm beginning to think I'll have to find another service.

Ran the FJ Cruiser through Sunday afternoon 1/12/2020, and this is how our windshield came out and…read morewe purchased "The Works"!!! Well....it clearly did NOT work!!! This place is honestly hit or miss, but that greatly depends on who is working and it sends you through way too fast for it to actually do a good job. An automatic car wash is NOT convenient if you have to do it yourself afterwards. ***I'd love our money back*** SUGGESTIONS: do more prep before you send the cars through. Take your time with EVERY car. SLOW DOWN that conveyor speed (regardless of how busy you get) because I want my car to actually be CLEAN and dry when it comes out! We are paying a good amount to get our cars clean, so do please make sure it does that. So disappointed

Rip-Off. Didn't even get the car wet…read more The least expensive touch less wash is $10 and the bottom 1/3 of my car is still dry and covered in dust. There was bird poop on the windshield before the wash and it's still there after the wash. What a complete waste.

Went to willimantic location,been going since they open I always get the wash and spray wax and…read morewheels and tires Yesterday was the worst the didn't do the roof,back window passenger mirror,and the chrome wheel simulators don't look like they were touched Very disapointed

So, I had just experienced this car wash for the first time. Was looking forward to a really good…read moredetailed hand car wash... Unfortunately, I was very disappointed with the exterior car wash. You can still see pollen all around the doors in the grill of my Car, there's a lot to clean still. However, the interior they did a fantastic job on. My kids did a number on my car when my husband was using it with them (letting them have lots of snacks I never let them have in my car for this reason)... It looks almost brand new on the inside inside of my car and I'm very happy about that. It is 100% worth it for the interior clean. Next time I go there I will just ask for an interior clean and do the outside of myself. For the price I paid to get both interior end exterior done it was not worth the money... I would honestly have paid them to do the inside of my car and left it at that. It was $120 for both interiorand the exterior still needs me to clean it. The service was very nice, people were professional and courteous. I might even look into getting my carpets shampooed and cleaned the next time I go... But again I will not have them do the exterior.

Machines were broke and change machine got me for my money…read morePricing great but again machines are broken or in disrepair GOOD FOR TRAILER , or lawn machine cleaning

It's a car wash, so what is there really to say? Although it's a populated area, I've never had to…read morewait for the self serve wash boothes, and the automated cloth one doesn't seem to ever have that bad of a line. Prices are a little bit lower than I've seen elsewhere, and my car comes out generally clean. My car also doesn't seem as spotty afterwards as it does when I use some other car washes...