Great experience! Made a same day appointment on Immediate Care Center and got in right away. The…read morefront desk staff and the medical assistant were very nice and helpful. I will definitely be back and would recommend the practice!

From the owner: From aches and pains to sniffles and sprains, treating your illnesses and injuries on short notice…read moreis our specialty, and getting you back to normal faster is our top priority. Urgent Care - Reidville Road (formerly Immediate Care Center - Reidville Road) provides convenient, same-day care for the whole family, with the ability to treat a wide range of everyday health concerns.

What happened to this hospital? Spent five days there with the worst care a person could have…read more Room was filthy, the staff was rude and the doctor and nurses only had basketball on their minds. The doctor had no bedside manners. Also, the room needs to be scrubbed from top to bottom. A good fumigation might like the fruit flies.

It took me about five minutes to realize this place is terrible. My father-in-law had surgery and…read morewas reporting severe abdominal pain. They did nothing about it and after a while he ended back in the emergency room. They admitted him and didn't give him any food for two days and now he needs surgery but because he wasn't given any food or nutrients he's too weak to undergo surgery. The facilities are utterly disgusting. We had to ask hospital staff for basic needs repeatedly. The staff on the floor was literally sitting around on their phones. They lost his medication and it took them two hours to track it down. Luckily the one competent nurse in charge of his care made it her mission and found them. He is an agonizing pain and the staff consistently was hours late in administering his regular dose of pain meds. I've never been in a hospital where so many people seem to care so little.

Waited here for 3 hours (because they forgot about me) just for them to tell me they couldn't check…read moreif I had a concussion or not. Couldn't have told me and saved me the time when I told them that at the receptionist desk?

I went in for an ear infection and was prescribed antibiotic steroid ear drops that had a copay of…read more$80. Yes, $80 for EAR DROPS!! I called back asking them to send the prescription to another pharmacy where it was cheaper (Walmart right down the street) This is where the cluster--- began. They called the prescription into a pharmacy in Maryland!! Three phone calls to Walgreens to check the status and STILL no prescription. I have had earache pain for the last twelve hours and the staff at Immediate Care still can't get it right. DON'T GO TO IMMEDIATE CARE....find somewhere else because they are SO INEPT!!!

My mom was in the hospital for a week because she couldn't use her right leg and it was in pain but…read moreI believe she had a stroke her speech is slurred and her mouth is dropped so why does a doctor keep his job when he couldn't tell if someone had a stroke

There are military documents that prove that Ivermectin cures Covid. Despite this fact, this…read morehospital refuses Covid Patients access to this cure. This hospital is intentionally letting Covid patients die. See the attached military document that show the drugs that cure covid:

My care was excellent. the admission staff, the nurses, x-ray technicians, and Dr. Bell is the BEST…read moreER doctor I have seen. He is extremely knowledgeable and listens. He was very through and I am forever grateful to the staff. This was not my first visit to the ER. I have always seen this consistency in my treatment. They all deserve to be acknowledged for outstanding work. My waiting times have always been short. I highly recommend this hospital. I was also privileged to meet the administrator. She was buying a uniform for Nurses Week. She has a great personality for her job. I admired her for respecting her staff by wearing a uniform. I sincerely and deeply appreciate each of you. Sheila Ramsey

We were on vacation my husband had a medical alert at Golden Coral we were there for four days they…read morewere very knowledgeable very nice couldn't say enough about Dr nurses down to the cleaning lady we loved her and Trey the physical therapy guy thanks to all of u Roy and Bobbie cates

Don't recommend. Staff is rude and seems overwhelmed. The back staff doesn't prepare for…read moreappointments whatsoever. I had advised before I came that I had recent MRI's and X-rays they had not obtained or requested records for review to prepare for my appointment. Tried to force me to pay for a new xray when the MRI was done not even weeks prior. Feels like they just try to run up bills. I had the mri file on my phone and was able to email or I had a url that they could've opened on their browser but refused to so I had to go back a second time. Money, time, and gas. It was pouring the rain and was detoured due to an accident and was 11 minutes late for my appt. They check me in, then call to tell me I can wait almost 2 hours past my appt time to be seen or reschedule when I stood in line waiting to be checked in. Claimed they checked cameras to determine how long I was waiting. I should never had to come back a second time. And I can almost guarantee they would've not called me back within 11 minutes. Have to reiterate information several times as my date of birth and several other things were read back wrong. From what I've heard of this place I should've went somewhere else in the first place. Several people had warned me they were referred to another office from being injured from here or their injury worsened from low quality care. Waiting on a referral to a different office.

Hip replacement June 2025 by Dr Gerscovich. We highly…read morerecommend CONA and this Physician. We were always seen within 10 minutes of our appt, Xrays taken promptly and had a diagnosis within the hour. The staff was very helpful with obtaining VA approval for his surgery. The Mary Black hospital was awesome as well. Husband in full recovery. CONA Spartanburg was great!

You all really just hire anybody, huh? I have never been to a medical office that has that much…read morewhispering and laughter. Don't get me wrong, I love a good laugh as much as the next person. But, when you're waiting to be seen and all you see and hear is a lady up running around whispering and laughing when patients are waiting at her desk, it's annoying. She was so apathetic! The white lady just seemed so depressed. Not too friendly, herself. I didn't see name tags, one was African American, the other blonde and white and was working Friday, Oct 14th at 3:30 pm Hillcrest location. Neither was friendly But at least the blonde stayed at her post and did her job. Perhaps a different career choice for both.

The doctor spent no time with me and ended up sending me to the ER. He made me believe it was…read moreurgent and it all happened so fast, I did not understand how he came to that conclusion. That visit for what I thought might be a simple UTI ended up costing so much money. I have great insurance but Doctor's Care charged overcharged for the horrible care I received. I do not recommend, and I will never go back.

Dr. Simon was great and the office staff was amazing the first time I went. It is sad when the help…read moreat a doctor's office is short and rolls their eyes at you for asking a question. I would highly recommend this place for care if on the right day. When someone goes into healthcare as a career you would think it would be to help people and not be judgmental or act as if doing their job was an inconvenience. So, if seeking treatment Monday thru Friday this would be the place. Unfortunately, you cannot plan on being sick or injured. A little kindness goes a long way especially if you are wearing scrubs. People are vulnerable when sick or injured and it would behoove the help to actually help.

Easy process to check in. QR code helps keep things sanitary and also allows for checking in early…read more Quickly got it, not sure if it was just luck of the draw or not, but they had 3 people there when we arrived and we were all in and out within 1 hr, so I would say their pretty efficient. I would definitely go there again if need be.