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    Mattress Clearance Center

    5.0 (1 review)
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    5 years ago

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    Hudson Square Furniture

    Hudson Square Furniture

    3.2(13 reviews)
    3.6 mi
    $$

    Do you love the beach? Then this place is for you. I got relaxed just by walking in the door…read more Everything is in calming, comfy shades of ocean, sand, and sky. They have livingroom sets, recliners, bedroom sets, dinettes, and lots of unique wall decor that would make for a favorite gift. I was looking at dinette sets and they had wood tabletops, glass, and white laminate. Probably 40 styles of dinettes. This shop takes up almost an entire strip mall. And I wouldn't have guessed there would be such lovely, beachy furniture inside because the outside is neon orange and green! LOL. Anyhow, I enjoyed looking here and definitely got inspired. I should have taken more photos.

    *If I could give them no stars, I would. People please beware and use caution when buying expensive…read morefurniture from them. We purchased over 8k worth of furniture since moving here and the store associates seemed very helpful when we were looking to buy. But after you pay and get your furnature they don't seem to give a s_hit. -Our last purchase included a Italian couch & love seat and with what we paid for it having it sag on one side and a large gap in the middle of seat when reclining. We don't even sit on it hoping to get someone to look at it-still waiting. -I've been very polite and understanding through this just trying to get it looked at and fixed. I've called and spoke a few store associates and Dennis. I send pictures of the problem, left messages, and took my valuable time and gas to travel back to the store twice in hopes to get this fixed. Oddly, the store associates seem to know what is wrong with it that may or may not be hard to fix. -We have been told numerous times that Dennis was coming 3 different days and never showed up or called us. Dennis also spoke me on the phone and in person-only because I showed up at store and he was there and promise to come over 2 separate times and never did. -So finally, being so upset with him and the store with being lied to, I sent 3 separate text wanting them to please see our side and said "how would he feel if this happened to him"? We requested him to pick up the loveseat for a full refund knowing we were not getting it fixed. He still hasn't gotten back to us. -We are extremely upset and frustrated with him having an important role with this company and treating his customers this way was so unacceptable.

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    Hudson Square Furniture
    Hudson Square Furniture
    Hudson Square Furniture

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    Rooms To Go

    Rooms To Go

    1.9(63 reviews)
    8.1 mi
    $$

    I recently purchased a home and was in need of several pieces of furniture. I arrived to the store…read morelate one night after work and was immediately greeted by Gerald. He smiled and introduced himself. I explained what I was looking to accomplish and he allowed me to browse the store without pressuring me. He stayed close enough to answer questions but gave me space when needed. I landed on some really great pieces and Gerald helped me to apply for store credit, and scheduled my delivery. I'm really happy with the quality furniture I picked, the price was affordable, and Gerald really was a sweet heart. Thank you Rooms to Go for providing so many quality options and amazing customer service.

    BUYER BEWARE -- VERY DISAPPOINTED WITH ROOMS TO GO AND THEIR FURNITURE PROTECTION PLAN…read more I purchased one of the higher-end recliners from Rooms To Go. When I went to pay for it at the store, the salesman encouraged me to purchase an additional protection/insurance plan. Before agreeing to purchase it, I specifically asked him whether pet damage was covered. He told me YES. I then made it even clearer and asked whether that meant all types of pet damage, and again I was told YES. Based on what the salesman told me, I purchased the additional coverage. Later, I began having serious problems with the recliner itself. The seat cushion developed a problem, and the backrest was leaning severely to the right, which was causing me significant discomfort and back pain. I contacted Rooms To Go customer service, and they sent a service representative to inspect the recliner. He confirmed there was a problem with both the seat and the backrest. He offered to restuff it at my home, but when I asked whether that could leave the cushion lumpy, he acknowledged that it could. He also told me the recliner could be sent back to be properly redone. I chose that option. Unfortunately, I never received the promised follow-up about taking the recliner back for repair. I contacted Rooms To Go again, and they sent out another representative. This representative told me Rooms To Go would not take the recliner back for the original problem, but because I had purchased the additional protection plan and there was pet damage, I could submit it through the protection plan and the recliner could be rebuilt as needed. I thought, great -- I paid extra for the protection plan, so at least the recliner can finally be repaired properly. Then my claim was denied. When I asked why, I was told that while the plan covers pet damage, it apparently only covers certain types of pet-related damage, including biological damage. That is NOT what I was told when the protection plan was sold to me. Had the salesman explained these limitations when I specifically asked whether all pet damage was covered, I would have known exactly what I was purchasing and could have made an informed decision. Instead, I relied on what I was told at the point of sale and paid additional money for coverage that did not provide the protection I believed I was buying. When I contacted Rooms To Go customer service about the denial, I was essentially told that the protection plan was handled by the insurance/protection company and not by Rooms To Go. That was extremely disappointing because Rooms To Go was the company whose salesman sold me the protection plan in the first place. My experience has left me with a recliner that has significant problems, a protection plan that did not cover the damage the way it was represented to me, and no satisfactory resolution from Rooms To Go. I will not purchase furniture from Rooms To Go again. In my experience, the quality of the furniture has also been disappointing and certainly not what I expected for the money. BUYER BEWARE: If you are considering purchasing one of their protection plans, do not rely solely on what a salesperson tells you is covered. Get it in writing and read every exclusion and limitation yourself before paying for it. I trusted what I was told by the salesperson. I paid extra based on those representations. When I actually needed the coverage, I found out that what I had been told and what the protection company says is covered were two very different things. That is not the kind of customer service I expect after spending this much money on a recliner.

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    Rooms To Go
    Rooms To Go
    Rooms To Go

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    Mattress Clearance Center - mattresses - Updated September 2026

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