I looked at all the big box stores for a mattress. They had all their slick sales techniques,…read moregimmicks and promotions, but lacked the one thing that matters, honesty. We were looking for a mattress that suited us, not the one being pushed this month by the manufacturer. We were treated as vaulted customers and they took a genuine interest in our needs.

Excellent workmanship. Very nice people. My couch looks sensational. The price was terrificread more

ABSOLUTELY THE WORST store to deal with. beds don't work properly and they installed it incorrectly…read moreand the lied about the return policy and won't give us our money back. $8,000 dollars down the drain. DO NOT BUY FROM THEM!!!

$70 for a twin sized mattress! Granted that I was buying for a kid, who is light and has no back…read moreproblem, so I focus on getting something to tie him over to end of high school, upon which he would get a new mattress to head off to university. For $70, the quality and firmness is very good. The mattress is even flip-able, a feature that is not common nowadays, and can extend the useful life of the mattress. The second reason for the 5 stars rating is the selection. There are 3 models of twin mattress in the showroom. All of them are within my budget of $200. The nicest one costs $200, and it looks like something that would cost more somewhere else. I went to another mattress stores before I came to Springmade. There was only one mattress on sale under $200. One note to people interested in buying a mattress at Springmade: all the prices are HST inclusive, and you can pay by major credit cards. Joe is the owner. If you want to, you can negotiate the price with him directly. I didn't bother to negotiate cause $70 was cheap enough. Thank you, Yelp, for leading me to Springmade.

The Richmond hill location has to be one of the dirtiest unhygienic mattress stores I have ever…read morewalked into. Products are filthy, and management is horrible. Same products can be found online for half the price.

This was easily one of the best shopping experiences I ever had. Matt was extremely helpful when…read morechoosing a mattress and made it a breeze. I was in and out within 10 minutes and they delivered it the next day. Just go here - you won't regret it.

Went in for a new mattress as I was long overdue. Spoke with Henry who was very helpful, polite and…read moreprofessional. Found a mattress that worked for me and he even helped load it in the car for me. I found the mattress a tad too hard for me and spoke with Henry who connected me to the returns team. They set up a return pick up for me . I went back the location and found one that suited me better and they did a free delivery and pick up at the same time. The delivery team did a great job, super polite and helpful. Highly recommended!!!

I want to recommend this store even though we did *not* buy a mattress here - well, technically we…read moreplaced an order then cancelled it, I'll get to that. My spouse and I gave it a try after coming across recommendations on various forums, then confirming on the manufacturers' websites that they are an authorized dealer for the brands they sell. This is not the kind of mattress store that has locations in every neighbourhood or advertises on every TV show. Besides the store being out of our way, it's sparsely decorated with narrow aisles (which was actually a bit of a challenge with our toddler's stroller). Any mattress that's available to try is wrapped in plastic. If you need help, you may need to wait for a salesperson to be available. And while delivery to your front door is free, room delivery and/or haul-away are extra charges. Some people may not be happy with that style of service, which I understand entirely! But there are lots of options to try, prices are very good without having to wait for a "sale", and the salespeople are knowledgeable and don't work on commission. There's also no need to haggle - though extra coupons are often available through their email list. So why we cancelled? The exact same type of Sealy mattress we ordered went on sale for about a hundred dollars less the next day through a certain membership warehouse. National Mattress said they would honour their price match policy even though it was a different model name, which we appreciated, but could not match some of the other benefits of buying through the warehouse. Getting a refund required a return trip to the store but was otherwise hassle-free. Still, we are very happy to recommend National Mattress to anyone looking for a mattress in a lower-pressure environment where you don't have to negotiate for hours to get a good value.

Restmaster Mattress is great place to find quality mattresses and great service. I just bought a…read moremattress there after shopping around to all the big box stores because the prices are fantastic and the owner there really knows what she's talking about. She was very patient and not pushy, which I like. She encouraged us to really spend time lying on each mattress to determine if the comfort was to our liking.

From the owner: our business's is specialities in high quility of mattresses included foam, pocket coil and…read morelatex mattress.

I had a very pleasant experience at Sleep Country especially services provided by Mohammed Islam…read more He was very understanding, helpful and gave excellent customer service. I would have bought more products if I was not in hurry. Because of him services I will visit the store again.

I have ordered a "king" mattress a week ago at this location, but somehow the driver delivered a…read more"queen", of coz I refused to sign it and return it right away. Next day, I went back and talked to the same sales rep, and he THOUGHT I was looking for a "Queen" and that's why I got a "Queen". From the moment I went in to the store, He asked me what size I was looking for, and of coz I said "King", I had been spending more then 45mins to find a right mattress and I only mentioned the word "King". how the heck I wanted a "Queen"? The sale rep did give me some discount for the "King" that I ordered, but ended up I got a "Queen", and he was saying that the price he was giving was for a "Queen " not for a "King". but then the price for that mattress cost more than a "Queen" before discount !! Does it make sense? who's mistake is it now?? This sales rep didn't admit his mistake and keep saying that's was our communication. what communication. problem we have ? or it's your hearing problem? poor customer service I ever experienced. Finally, I refunded that mattress and buy a more expensive mattress at other company (no more Sleep Country). With such dishonest customer service, you don't not deserve my business.