Several years ago, we shopped at several places before coming here. They had a wide selection of…read morechoices, competitive prices, and were knowledgable, helpful and patient. The owners are a local couple, and Matt was very nice and not pushy or phony. We bought a Simmons pillow top mattress, which we have been very happy with. We did end up with a waterproof mattress cover that was too hot and therefore a waste of about $100, but other than that it was an excellent experience. We recommended this store to a family member, and she has been just as pleased with her purchase. We just bought a second mattress set, and the experience was just as nice. No phony "floor model sale, today only" high pressure tactics. Delivery and removal of old mattress set are complimentary.

Great customer service from Ken Simons, sales manager…read more Competitive prices with wiggle room and quick delivery. Ken is very knowledgeable and professional and took good care of my elderly mom in picking out an adjustable bed. It's her first one and she loves it. I highly recommend this store and Ken. He'll take good care of you, with no pressure.

My husband and I had such a wonderful experience in the store…read more We have had a Tempur-pedic for the last 15 years, so it was time to upgrade. We went into this store after going to a competitor down the hallway, and we were so happy with the service we received that we purchased a mattress on the spot. They have financing options, which were fabulous, and as it is Memorial Day weekend, they had several sales happening. We were very happy with the service we received and absolutely delighted with the mattress that we purchased. They will deliver it and haul away the old mattress free of cost. The store is great. The staff is great. And I am so grateful it's close to our home.

This review is based on my shopping experience and not on the comfort of the bed since it will be a…read morenumber of weeks till delivered. I was indecisive about which mattress to buy and most stores only have a few to try so I went to the company flagship store for the Raleigh region. They have a complete assortment of all products, and all the associated items like sheets, pillows etc. My sales person was Joe. He was from their Georgia store and helping out. He provided me the best shopping experience. Full of product knowledge he guided me through the different mattresses and made it super easy to narrow down my choices even going as far as laying down sanitary disposable sheets on two beds so I could do a back and forth comparison. Joe was also able to clearly explain the different bases offered and I tried every option. My shopping experience was 1.5 hours long and he was positive and helpful the entire time. This bed is premium priced and I got the white glove treatment shopping. In the end I bought the product that was exactly right for me and if it is as good as this shopping experience I should be set for a long time.

beautiful furniture, very good prices. customer service10/10…read more plus offers delivery and finace options.

First of all DON"T BUY FROM THIS STORE, these people are so unprofessional! They appear to be…read moreprofessional somewhat while in store but that is far from the truth. This store is a subsidary of Ashley furniture so you get the furniture without the commintment or customer service. First of all my husband and I went to the store to purchase furniture in March for our upcoiming move that would be happening in May of the same year. We were told in store when we made the purchase, which was financed by the way that everything was in place. We would however have to pay $140.00 dollars but that it could be paid all the way up to the day before delivery. We were told this by the manger and sales rep. Fast forward to weeks before the move I called in and paid the for the delivery and was told that I would hear from Maria on the day of dlivery. My husaband I took the day off to move things to the new location. Around miday I call Maria, who tells me that my order was not placed until to the 23rd of May and that they were looking in the warehouse to accomodate me because my order was not scheduled to be in to the 21st of May and it April 27th currently. i argued that this could not be possible as I made this order months in advance and was assured that there would be no delays. She told me she didn't know why this happened but that the order had jiust been placed. I recieved a part of my secctional that same day. Called back to the store to talk to manager who by the way is never available when you call. Only to be told by Miguel that no order is processed until all the moneys are paid, which is completely different from what I was told to my face at the store. Over several days and communciations with Maria I requested for the delivery to be refunded which she stated that she requested from the cooporate office. She then offered me a vacation package instead of the delivery fee. I acceped but we will reivist that in a minute. On or about May 15th I was contacted by text message from a delvery driver asking if I would be at thome to get furniture which no one called or alerted me that anything was coming that day. I got off work to get the furniture only for them to come with the wrong part of the sectional. The next I got a call from Maria not apologizing for the inconciences but telling me that I could possibly get the furntiure on Saturday if it came in. It didn't of coarse no call no show. Finally on May 20th we recieved the rest of the sectional still with no call ahead just a text message asking if we would be home to recieve it. The level of unprofessionalism displayed thru Ashley Furniture,/ Furniture World is unbeliveable, please save yourself the hassel but if you don't. Don't accept the vacation package it will cost you 300-400 and a fee to access it. SO either way this is a losing situation and they don't care about what you go through. Maria sounds fed up with the crap herself and is not professional or very appologetic. JUST SHOP SOMEWHERE ELSE unless you have to!!!! I will never buy from them or Ashley Furniture due to this situation and I think they ought to to be ashamed putting people through this kind of situation in this economy.

My mom and I were greeted upon arrival and after letting the sales lady know what we were looking…read morefor, she let us look! No pressure, no hovering. After sitting in almost every leather recliner they had, the perfect chair was found!! Mom is super happy with her purchase. Thank you Coopers Furniture

Thanks to sales representative Jenna Donahue, my husband and I became quite knowledgeable about…read morecurrent-day furniture shopping in the early part of 2025. We have not moved for 26+ years and going from a 6 bedroom, 3 bathroom home in Florida to a 2/2 apartment home in North Carolina has us challenged on many fronts surrounding this life change. Jenna was super friendly and very supportive and relaxed throughout the morning of our shopping the Cooper's showroom in Cary. I had seen an upholstered king bed on their website which was the piece that drove us to Cooper's in the first place. Jenna let us know the approximate delivery time and it seemed way too far out so we walked the showroom pondering our options. There was a lovely console table that would fit just perfectly in our new space and Jenna arranged to have the floor piece delivered in a fairly short turnaround time so that we could have something lovely in our new home. When I called back a couple days later to inquire about that same bed we had seen at the start of our furniture search, Jenna was very helpful and super organized with getting us pricing and ETA's on both the bed and a narrow lingerie drawer that would fit our smaller footprint. All-in-all a painless and seamless process so far. We attribute this to Jenna's extensive experience and great demeanor. Thank you.

I bought a bedroom set a year ago, and for the last 60 days I have been waiting on the 'warranty' I…read morewas sold to act on a broken headboard. I have emailed the owner of this place and I have gotten zero help on the matter. The warranty is a complete waste of money, I would strongly advise all to not purchase the warranty. As for the furniture itself, the headboard is basically broke in the back, cheap 'Ashley' product. I regret spending a penny at this place. Take my word for it, shop somewhere else

I had an urgent need for a bedroom set for my son, who was moving under stressful conditions with a…read morefirm deadline. I shopped all the stores on Glenwood, but it seems COVID has impacted the furniture supply chain as well, and while I found things I liked, no one had stock or could say when they could deliver. Then we went to Rooms Xpress. Drew was awesome and went above and beyond to help me out. He worked with me to find something I liked, that could be made and delivered in time, and then he gave me a discount. He texted his furniture rep to confirm my timeline could be met, and guaranteed a preferred delivery slot to accommodate the place where it would be delivered. He even held two delivery times for me in case there was a delay in the shipment. He kept me informed the whole time so I didn't have to worry about this furniture. Delivery went off without a problem and his delivery team was able to follow the non-standard directions. Now my son won't be sleeping on the floor. I will definitely shop here the next time I need furniture.

I highly recommend Rolesville Furniture! They have the very…read morebest customer service!! My furniture took a little longer than expected to arrive due to COVID but the manager Owen kept me updated through the entire process. I'm so happy and it was worth the wait.

I've transported many furniture items from Rolesville Furniture for friends. I've always have been…read moreimpressed with the quality of the furniture and it's pricing. This morning my wife, daughter and I visited their expansive showroom for the first time. I was truly amazed by their selection and helpful staff. The staff was highly knowledgeable on the furnishings and bedding items. They also have touch screen displays that show additional furnishings that can be ordered if they don't have it within their stock. Their display rooms are uniquely designed, due to the age of the buildings, which create a wonderful shopping experience. It's definitely not like the cookie cutter showrooms of other furniture establishment. We purchased several pieces and found the pricing to be outstanding. We had researched the pricing of the items and we truly amazed at their discounted pricing. I'll definitely be back here for my next furniture purchase.

In Brief: Buy your…read moremattress here! Shopping for a new mattress has quickly become one of the most headache inducing of all modern shopping experiences. Not anymore! Andy was so wonderful and knowledgeable. He helped up pic a great mattress and was able to give an amazing deal with a free memory foam pillow. 11 our of 10 stars! Highly recommend! Longer Version: Unlike with electronics and most other things, you can never seem to find real usable objective stats/descriptions of mattresses online. And virtually all mattress reviews seem to be contradictory and are often flat out fake. Even the reddit page dedicated to buying a mattress, which should be a treasure trove of clear cut tips on cutting through the bull and buying a mattress is little more than a trauma ward of people commiserating about how impossible it is to shop online for a mattress. But Durham Wholesale Mattress & Furniture changes all of that. As soon as we walked in the door, Andy swooped right in to help us find the perfect mattress. We ended up trying out a dozen mattresses and we felt totally safe COVID-19 wise the whole time. Andy was BEYOND patient and extremely knowledgeable about everything. And he was able to expertly incorporate all of our specific sleep needs (side sleeping, wrestles sleepers, back pain, etc.) into a mattress selection. Lastly, he was able to work with us based on our budget to get us a truly epic deal (I am honestly not sure how they kept from loosing money on this deal). But more than anything, you can tell that this store is based on a genuine desire to help people find the best possible mattress for them. And Andy is just a genuinely great guy. He was an absolute pleasure to shop with. This is the kind of store that you just want to succeed, and that you always want to shop in. If you need a mattress and you live in the area, do yourself a favor and shop here!

Amen! Buying a mattress nowadays is like buying a used car. The prices are insane. I am grateful…read morethat a friend told me about Ben and Mattress Wholesale. The price was less than half of comparable products at Mattress Firm and Mattress Warehouse. Ben is knowledgeable, patient and helpful when assisting you in your choice. Won't ever buy a mattress anywhere else. Jeff

This is a hidden gem in the Research Triangle for getting incredible deals on the best online…read moremattresses. It's fun to try the brands you've heard about online, and figure out which ones are ideal for your back. Mattress Now has promotions year round, just ask, and they guarantee the lowest prices. But honestly, the best part is these people care about you and your family. There's no pressure to buy and you'll have incredible support for the life of your mattress. Ultimately bought our Puffy online thru Mattress Now's site and got the same amazing prices as in-store. Highly recommended!

I was very pleased with the customer service and knowledge from this small, locally owned family…read morebusiness. Taylor spent a lot of time with me ensuring all my questions were answered. The selection was also great, stocking many online only mattresses. The value was also good, leveraging the black friday sale. So happy with my new avocado mattress and adjustable base!