I had a great experience exploring this Ghent Location. Shantelle, the new sales associate, did a…read morefantastic job of listening to my requests and helping me find the best mattress that fit my budget needs. She asks all the right questions, from comfort to support, and I ended up purchasing a Sleep Calm and a Box Spring! I was really happy with my experience, I would recommend everyone asking her for all the help! It's been about a week since I've had my set and I'm so incredibly happy with it! I've gotta such great sleep! Side note: they also give you a 120 night grace period, where if you're not happy with your set, they will help you swap it out for something that better fits your needs.

Went in to buy my first ever mattress and was pretty lost on what to do. Luckily a lovely woman…read morenamed Fortune helped me out and keep it in my price range and made the whole process quick and easy.

Alex, thank you for the outstanding customer service you provided to my sister-in-law and me during…read moreour visit yesterday. Alex is respectful, knowledgeable, patient, professional, and genuinely kind. From the moment we walked in, he took the time to explain everything step by step, making sure we understood all of our options. We had a difficult time deciding on the right products, but he never once made us feel rushed or pressured. Even if he had other customers or appointments waiting, he never let it show. During our entire visit, we felt like we were his top priority. Unfortunately, this level of customer service has become rare. Alex's passion for helping customers, attention to detail, and professionalism truly set him apart. He is an incredible asset to Bob's Discount Furniture. In my opinion, he has all the qualities of a future District Manager, Regional Manager, or even a corporate executive. Because of the experience Alex provided, I will gladly recommend Bob's Discount Furniture to my family, friends, and members of my church. I'll also encourage them to ask for Alex specifically because I know they will receive the same exceptional service we did. Thank you, Alex, for making what could have been a stressful shopping experience enjoyable and memorable. Bob's Discount Furniture is fortunate to have you on its team.

Update after delivery:…read more The furniture was delivered within the expected time frame. The crew was knowable and FAST! Trash was taken that was created. My furniture feels sturdy. It's worth the extra $100 to do a white glove delivery. Setting up a loveseat, couch, four chairs and a table only took 40 minutes. They were rockstars.

I recently stopped by The Original Mattress Factory located on Battlefield Boulevard, just off the…read moreInterstate in the heart of Chesapeake. We bought mattresses for most of the beds in our home from this place and we are very pleased with the customer service that we received, before, during and more importantly, after the sale was completed. I highly recommend this wonderful business if you're interested in purchasing a new mattress that will stand the test of time.

This is actually our second mattress and box spring purchase from here. We purchased a full size…read moremattress and box spring this evening for our son. The salesman we initially talked with was not there today but we made sure to use his name. BTW.. his name is Paul and he's a great guy. He actually sold us our first mattress about 5 years ago. The cost of their mattresses are very reasonable for the quality. All their mattresses have a 10 year warranty and they stand by it! I will not ever go to another mattress store in the future!

The Dump is a huge outlet and showroom where you will find over 99,000 square feet of most types…read moreof home furniture, mattresses and area rugs as well as home accents and decor. Most inventory is design samples, overstocks, closeouts, etc... and is discounted to outlet prices. The store is organized well and attractive. Staff is friendly and helpful. Some items are available to take with you but much of it must be shipped from their warehouse. One thing to keep in mind is that clearance and limited edition items carry no manufacturer warranty. If you desire a warranty, it must be purchased separately. They have a wide selection but the lack of an included warranty on the recliner I was considering convinced me to shop elsewhere. There is tons of parking available in their private lot, entry and exit to and from Military Highway is easy and convenient.

They say they have low prices but it was still out of the average person's budget... The service…read morewas mid, selection was nice but not too much to choose from....

Peter is by far the example of how customer service should be. My boyfriend and I went in to check…read moreout a few mattresses, he listened to our concerns, made sure to keep us where we were comfortable regarding price & found us exactly what we were looking for. Not once did we feel pushed into something. Being a Real Estate Agent, I know exactly how you're supposed to treat clients and give just enough push to really show them you know what you're talking about, but enough hand holding where everything is just an easy decision because you're so trustworthy, and he absolutely had everything that a salesperson should have. 10/10 would always recommend to go to him specifically!!

Perfect selection, price and service. Gotta say I'm happy all the way. Thanks Drew for everything,…read moreyou sir are awesome. Not just because we are both Drew's but because you stand and deliver exactly what you say you will.

I was in the market of buying a new mattress and end up finding the place when I was driving by…read more Whoever new there was an ORGANIC mattress manufacturer right in the 757! It's an older industrial building and the show room is smaller than most but it's made for simple shopping. There's 3 options to choose for your mattress; soft, medium or firm. You can have one side of the mattress made for your preference and the other your partner's preference. No more compromising lol. But what made me decided to buy from them is the organic materials and NO off gassing from toxic materials!! I bought a mattress previously from another mattress chain, and the off gassing was so bad it made me sick and triggered my sinus/headache. This is what made me choose Cozy Pure. I had no issues with my migraines sleeping in this mattress from day 1. There is a "break in" period and it took about 2 weeks to get the mattress to feel good to me. So keep that in mind. They do have sales advertised on their website as they also sale pillows, mattress, covers and blankets.

We first ordered our mattress in October of last year. The website indicated that everything was in…read morestock--no issues. Over a month goes by, and we call them asking about delivering our mattress. Turns out that they didn't have latex in stock so could not make a mattress at that time. They promised that they would be getting a shipment soon. They packed up shop on the 21st of December and did not open until the New Year. Now we are in January of this year still without a mattress and have been sleeping on an air mattress for months. I hope they got to enjoy a long holiday break (not that there was much going on anyway). Meanwhile, we are so far from when we originally ordered our mattress that they need our card information again because we are outside of the authorization period. If you are reading this and would like to get a mattress in the same calendar year, order somewhere else.

This thrift shop is HUGE. You have to try really hard to not find something you like (whether or…read morenot you purchase it is a different story). I come here often for crafting (box frames, fabrics, etc) or cosplay material. I like the prices, as they are usually inexpensive for good quality. This thrift shop can even just be a nice spot to look around and see antique items that once had a story. I have seen beautiful wedding gowns, home decor, and in general very gently used items. If you're looking for anything, just try seeing if you can find it here first. There's nothing like a good thrift find and this is the place to search.

I"m a need of A Bed frame and A He adboards at A very Low price…read more And the railing and any other parts that are with the Hook up of the bed

Had a $50 gift card. Service was top notch at the self-checkout. Can't beat the selection at IKEA…read more There was BINGO going on in the cafe.

It's Ikea....you go knowing what to expect. It's bright, big and inspirational. I like it....it's a…read morefun store. Truly so many ideas! We went for only 1 thing and we found it but we still spent over an hour in the store. We did self check out with no problems, the store is clean and there were employees everywhere. At one point I was looking around and an employee asked me if I needed help. That's awesome. The only employee I remember is Anthony and he was very nice. He was in front of the restaurant near the bed giveaway. I could definitely get in trouble in this store.....I almost wish I had another house to decorate. Or maybe just another room. I will definitely be back.

I purchased a mattress in January 2026 for $1600.00. It had an obvious indentation within days. I…read moreflipped it over to check both sides. It was indented on both sides. (I weigh 110 lbs). Peter came to inspect it. He took it back to the factory for an inspection. He said they "tightened" it. It is an obvious defect. I was fooled by the reviews. If you read them, they have not received a decent reviews in years. Please don't fall for the "Made in America" like I did. They do not guarantee their work. I will have to replace the mattress. It looks like I have it for years. I am so disappointed. Just the facts...

I purchased their most expensive line with a pillow top about a year/year and a half ago. From the…read morebeginning, when it was delivered, the springs felt tight and you could feel them through the pillow top. I called about it and was told that is normal and to sleep on it for a couple months but to make sure I followed the flipping schedule. We followed the schedule still no change. We bought a mattress cover with more lining. That didn't change it. We purchased a 2.5 in foam mattress pad, that didn't change it. Both my wife and I get the worst sleep we have ever gotten in our lives. She flips from side to side I. The middle of the night but can only manage to stay on one side for about 30 minutes before the pain causes her to flip the other way. We went from a sterns and foster to this. The salesman that showed me the beds told me this is far superior to sterns and foster and we will get 3 times the about of life because you sleep on both sides of the mattress. I'm guessing that the bed probably would last for 45 years because I think the springs are coated in concrete so they will never give out. You may be asking why I didn't just take them up on the 1 year love it guarantee. The reason is because you still have to pay additional money to use that. What would I drop another $500 for what I believe will just be another crappy mattress. Instead I am taking that $500 adding another $2000-$2500 and buy a sterns and foster which is what I should have done in the beginning. Worst mattress I have ever bought. Their commercials are complete and total lies. Maybe if you are used to sleeping on crap then it would be a good purchase but if you are used to a higher end mattress, stay with what you know!

Just bought a mattress 2 weeks ago from the Original Mattress Factory on Portsmouth Blvd in…read moreChesapeake. It was a great experience from start to finish. Patrick, the associate, was very helpful and answered all my questions completely. This is definitely not a "pushy" sale business where you feel pressured to purchase before you exit the store. I took all the information Patrick gave me and went home and slept on it (on my old and lumpy mattress!) and went back the next day and purchased my new mattress. He was very accommodating in scheduling the delivery and set-up. And I can't say enough about the two guys who delivered the mattress. They were pleasant, polite, and very knowledgeable. Thanks to everyone at Original Mattress Factory who made this the best experience ever. I'm sleeping happily ever after! Martha Suffolk, VA

Second adjustable bed bought from OMF. Purchased a new Serenity adjustable base and latex…read moremattress. Super comfy!! My previous adjustable base had been purchased from OMF in 1999. It still worked fine but was getting a tad creaky when adjusting. This new base is super quiet. I love it!!! My salesperson was helpful, knowledgeable and the more important point is he wasn't pushy at all. The 2 delivery gentleman were great as well. They set everything up, and hauled my old base and mattress out. When I asked how they disposed of them, the company donates these items to Habitat for Humanity!! Quality products at a reasonable price and helpful personnel. Highly recommend!!!!