Went in to buy my first ever mattress and was pretty lost on what to do. Luckily a lovely woman…read morenamed Fortune helped me out and keep it in my price range and made the whole process quick and easy.

Great selection and great service! Micah was a pleasure to work with, and was able to help my wife…read moreand I find the pillow we needed. Would recommend!

Update after delivery:…read more The furniture was delivered within the expected time frame. The crew was knowable and FAST! Trash was taken that was created. My furniture feels sturdy. It's worth the extra $100 to do a white glove delivery. Setting up a loveseat, couch, four chairs and a table only took 40 minutes. They were rockstars.

This is a cool furniture! When I walked into Bob's Discount Furniture staff is friendly and…read morehelpful. My friend and I were looking at rugs. They showed us some cool options. I loved that they had great deals and nice showpieces. They had cookies and ice cream too for customers! How fun! I liked how professional everyone was and I can't wait to get my new rug next time I visit!

I recently stopped by The Original Mattress Factory located on Battlefield Boulevard, just off the…read moreInterstate in the heart of Chesapeake. We bought mattresses for most of the beds in our home from this place and we are very pleased with the customer service that we received, before, during and more importantly, after the sale was completed. I highly recommend this wonderful business if you're interested in purchasing a new mattress that will stand the test of time.

This is actually our second mattress and box spring purchase from here. We purchased a full size…read moremattress and box spring this evening for our son. The salesman we initially talked with was not there today but we made sure to use his name. BTW.. his name is Paul and he's a great guy. He actually sold us our first mattress about 5 years ago. The cost of their mattresses are very reasonable for the quality. All their mattresses have a 10 year warranty and they stand by it! I will not ever go to another mattress store in the future!

People were overly nice, selection for what I was looking for was minimal. But I found something I…read moreliked and the price was within my budget. Then the dance started around the delivery cost and set-up. 199.00 for delivery and a 100. 00 for set-up. So I chose pick-up along with the warning it will be in boxes.

I have to say I have been a frequent customer of The Dump over the past couple of months. My recent…read moreexperience was good at the beginning and then turned horribly bad. Our salesperson was Trevor who was awesome. Last Saturday 3-07-26 We ordered a living room set and a dining room set to be delivered 3-14-26. We paid for the furniture including the $349.00 White glove service. We just purchased a new home and know it's going to be chaotic on moving day 3-20-26. We received a call today from Adrian or somebody stating his manager told him to call. Our furniture didn't make on the truck to be shipped, and they will not be able to deliver until Saturday 3-20-26 moving day or the day after we move 3-21-26. This is unacceptable, and its definitely not white glove service. We have no idea when the deliver will happen, they are unable to give us a window of time. We now have to hope and pray the deliver is not the same time when the movers, ADT and the cable company will be there!! Only apology, sorry for the inconvenience. Our only option is to wait or cancel the order. We spent an entire day looking for the right living room and dining room set amongst all the other things. I feel like this is not White Glove services this is poor glove service. This is why I like my role as an influencer; to go on social media websites and give a review of my experience. If nothing else to warn future customers of what could happen. We definitely don't want anyone else to pay for White Glove services and receive subpar services!!

Perfect selection, price and service. Gotta say I'm happy all the way. Thanks Drew for everything,…read moreyou sir are awesome. Not just because we are both Drew's but because you stand and deliver exactly what you say you will.

Received the worst customer service ever for buying my first mattress! Mattress Firm blames their…read morecustomers if they can't read directions and to follow up with their customers to make sure they are at the right address for delivery and that someone trustful can sign for their packages. But clearly Mattress Firm doesn't do that.! They give you a late delivery date, don't tell you that you order came in early than expected, deliver to wrong house when the address is on file for them to look at and a phone number just in case they can't find where they need to go or your whereabouts. And so when they realized they fucked up, they blame the customer! Ironic enough to cover their own asses because they choose not make sure the order is delivered to right people!

I was in the market of buying a new mattress and end up finding the place when I was driving by…read more Whoever new there was an ORGANIC mattress manufacturer right in the 757! It's an older industrial building and the show room is smaller than most but it's made for simple shopping. There's 3 options to choose for your mattress; soft, medium or firm. You can have one side of the mattress made for your preference and the other your partner's preference. No more compromising lol. But what made me decided to buy from them is the organic materials and NO off gassing from toxic materials!! I bought a mattress previously from another mattress chain, and the off gassing was so bad it made me sick and triggered my sinus/headache. This is what made me choose Cozy Pure. I had no issues with my migraines sleeping in this mattress from day 1. There is a "break in" period and it took about 2 weeks to get the mattress to feel good to me. So keep that in mind. They do have sales advertised on their website as they also sale pillows, mattress, covers and blankets.

We first ordered our mattress in October of last year. The website indicated that everything was in…read morestock--no issues. Over a month goes by, and we call them asking about delivering our mattress. Turns out that they didn't have latex in stock so could not make a mattress at that time. They promised that they would be getting a shipment soon. They packed up shop on the 21st of December and did not open until the New Year. Now we are in January of this year still without a mattress and have been sleeping on an air mattress for months. I hope they got to enjoy a long holiday break (not that there was much going on anyway). Meanwhile, we are so far from when we originally ordered our mattress that they need our card information again because we are outside of the authorization period. If you are reading this and would like to get a mattress in the same calendar year, order somewhere else.

I've been coming here for years now and you could say I'm a regular there now. The staff is so…read morenice and accommodating. The store is very clean and organized. I would recommend this thrift to anyone.

There are so many awesome things here. The prices were pretty cheap so that's nice. The cashier was…read morea bit rude to me

It's Ikea....you go knowing what to expect. It's bright, big and inspirational. I like it....it's a…read morefun store. Truly so many ideas! We went for only 1 thing and we found it but we still spent over an hour in the store. We did self check out with no problems, the store is clean and there were employees everywhere. At one point I was looking around and an employee asked me if I needed help. That's awesome. The only employee I remember is Anthony and he was very nice. He was in front of the restaurant near the bed giveaway. I could definitely get in trouble in this store.....I almost wish I had another house to decorate. Or maybe just another room. I will definitely be back.

I always go to IKEA when I need some room inspiration. I love looking in the showrooms. It's such a…read morefun place to visit and to get some steps in. I will say the prices are increasing and I'm not sure how to feel about that. Still my go to if I need something quick. Now the food, I feel has declined. The last few times I went my food has been cold or looked like it has been sitting out all day. Why are tenders and fries $12.99 now? They used to be $5.99. Even the meatball meal is insanely priced. I will probably skip the food even though that was my favorite part. Other than that if you need something quick and easy to assemble, ikea is the way to go.

I purchased a mattress in January 2026 for $1600.00. It had an obvious indentation within days. I…read moreflipped it over to check both sides. It was indented on both sides. (I weigh 110 lbs). Peter came to inspect it. He took it back to the factory for an inspection. He said they "tightened" it. It is an obvious defect. I was fooled by the reviews. If you read them, they have not received a decent reviews in years. Please don't fall for the "Made in America" like I did. They do not guarantee their work. I will have to replace the mattress. It looks like I have it for years. I am so disappointed. Just the facts...

I purchased their most expensive line with a pillow top about a year/year and a half ago. From the…read morebeginning, when it was delivered, the springs felt tight and you could feel them through the pillow top. I called about it and was told that is normal and to sleep on it for a couple months but to make sure I followed the flipping schedule. We followed the schedule still no change. We bought a mattress cover with more lining. That didn't change it. We purchased a 2.5 in foam mattress pad, that didn't change it. Both my wife and I get the worst sleep we have ever gotten in our lives. She flips from side to side I. The middle of the night but can only manage to stay on one side for about 30 minutes before the pain causes her to flip the other way. We went from a sterns and foster to this. The salesman that showed me the beds told me this is far superior to sterns and foster and we will get 3 times the about of life because you sleep on both sides of the mattress. I'm guessing that the bed probably would last for 45 years because I think the springs are coated in concrete so they will never give out. You may be asking why I didn't just take them up on the 1 year love it guarantee. The reason is because you still have to pay additional money to use that. What would I drop another $500 for what I believe will just be another crappy mattress. Instead I am taking that $500 adding another $2000-$2500 and buy a sterns and foster which is what I should have done in the beginning. Worst mattress I have ever bought. Their commercials are complete and total lies. Maybe if you are used to sleeping on crap then it would be a good purchase but if you are used to a higher end mattress, stay with what you know!

Just bought a mattress 2 weeks ago from the Original Mattress Factory on Portsmouth Blvd in…read moreChesapeake. It was a great experience from start to finish. Patrick, the associate, was very helpful and answered all my questions completely. This is definitely not a "pushy" sale business where you feel pressured to purchase before you exit the store. I took all the information Patrick gave me and went home and slept on it (on my old and lumpy mattress!) and went back the next day and purchased my new mattress. He was very accommodating in scheduling the delivery and set-up. And I can't say enough about the two guys who delivered the mattress. They were pleasant, polite, and very knowledgeable. Thanks to everyone at Original Mattress Factory who made this the best experience ever. I'm sleeping happily ever after! Martha Suffolk, VA

Second adjustable bed bought from OMF. Purchased a new Serenity adjustable base and latex…read moremattress. Super comfy!! My previous adjustable base had been purchased from OMF in 1999. It still worked fine but was getting a tad creaky when adjusting. This new base is super quiet. I love it!!! My salesperson was helpful, knowledgeable and the more important point is he wasn't pushy at all. The 2 delivery gentleman were great as well. They set everything up, and hauled my old base and mattress out. When I asked how they disposed of them, the company donates these items to Habitat for Humanity!! Quality products at a reasonable price and helpful personnel. Highly recommend!!!!