At Mattress Firm, Carlos' extensive product knowledge and pleasant personality made mattress…read moreshopping (which we usually hate) a real pleasure. He was kind and not pushy, showing us products which met our various needs. This is the first time I've ever left a mattress store feeling great and confident about our purchase. Thanks to Carlos.

This location is Great. You have to try the NEW Intellibeds. These beds have a revolutionary Gel…read moreMatrix that feels out of this world. They also just got in the James and Owen line-up. These beds are hand crafted and use natural fibers such as horse hair, Dunlop latex, alpaca wool, cotton, and joma wool.

Poor customer service unprofessional delivery people , pushy sales people selling you warranty…read morethat are with a fake company , not a good place to shop

Jessica was amazing. She knew the product well and spoke to it…read more The value was truly special too. I bought my elderly mother a bedroom set with the perfect mattress. The price was great as well. I will be shopping here again.

Service, a fully trained employee in knowledge of all facts placing an order and doing refunds …read more Dressed appropriately for a job. Not 1 DM or RM reached out to me .

Very good mattress buying experience. Salesman was not pushy. Prices were fair and no fake sales…read more Delivery guys were cool. One improvement would be to give a half day or three hour delivery window rather than an entire day.

This Boscov's Outlet Center is sort of like their annual tent sale but with only 1/10th…read moreof the merchandise. Limited selections. They sell mattresses and furniture here but don't expect to see any fantastic outlet prices on them. The discounted priced items here are a roll of the dice when you come in. They are mostly glass wares and kitchen items and such. Good quality stuff. Just looks like left overs from the Holidays that weren't good sellers. Some of this stuff can still be found at their regular store locations.

While visiting a friend recently we drove past the Boscov's outlet and I was intrigued. She said…read moreshe'd gotten many of good bargains there so I had to check it out for myself. It's a no frills retail environment selling overstock from the Boscov's store. The inventory changes with what they have in stock and the day of our visit most of the items were household related. Everything was new and didn't appear to be "seconds or returns". I didn't see any clothing. My friend said they have good deals on appliances and had bought some in the past. I would say the prices were comparable to a Big Lots. The day we visited they had odds and ends furniture pieces reminiscent of a Rent a Center in design and quality. They were all very affordable. If you're furnishing your first apartment or looking for occasional furniture pieces on the cheap this is where you should go. I would however question their return and warranty policies as I'm not familiar with them. While it wasn't necessarily a hit for me the day we visited, if I lived in the area I would check them out from time to time.

Boscovs does not stand behind their products. Sectional we bought was problems from day one. Even…read moregot the extended warranty. Basically told us too bad deal with the extended warranty people who won't do anything. Won't spend another dime in boscovs

This does not relate to this specific store, but to the Boscov's credit card. It is almost…read moreimpossible to get someone live, on the phone. Once you do, 50% of the time (which is a lot), they are abusive and will gaslight you. Apparently they are trained in how to get you angry. They keep talking over you, repeating themselves, being non-responsive to what you say, and then blame it on you. As soon as I make my returns, I am cancelling my Boscov's card.

Ok so ordered a bracket to add a headboard to my sleep number bed. Went to the store to make sure…read morewe got the correct thing. My husband shows her, in their store, the type of bed we have. She assures us they are universal. Wait a week for it to be shipped comes they are not universal. The guy waiting on us states the person who waited on us first the week before is new, and they haven't sold that bed (the one my husband showed the last lady, in there store) in 5 years. He was unable to exchange it without calling what I assume is a corporate number. After 15 or so minutes he states thar we would get the right bracket in about a week as well as a small refund of $9. When asked when I can expect to see the refund he told me that would take about a week as well. Guess who will never deal with this store again. ‍

Eric was our sales person. He was helpful and knowledgeable. No Upselling or pressure.read more

After being introduced to it on the other side of the state, it was fun to check out a local…read moreversion. I always look quickly through the book section and usually manage to come away with something. My only quibble is that the type of stickers they use really take some doing to come off of books, and often leave a mark. Otherwise, the deals are not as apparent as you're led to believe. A bit like the Costco model: a few big deals to bring you in, and everything else is regular-priced or higher. Don't get suckered...find your deal and get going.

Elderly not respected. They do not have a "public" restroom…read more They have a sign that says it's out of service, but it is for the employees only. I asked if I could use a restroom because I am older and disabled. They said no, go to McDonald's! I said I hope I don't have an accident on the floor. Then the "Sales Supervisor" said that would be assault! How is having an accident? I was threatened to be thrown out of the store and was harassed by employees following me around. WAY TO GO OLLIE'S, YOU HIRE THE BEST! This happened at: 3240 North Fifth St, Reading, PA 19605