I had the best experience with Matt's movers on 10-17-14. I arranged my move over the phone with Chris about 6 weeks in advance. Chris was pleasant and efficient and very prompt in emailing me the move documents and contract the same day. About 2 weeks before my move I had to change my pick up time. No problem! About a week before I called to see if my original pick up time was available as things had changed and that would work. Again no problem! 2 days before my move I got a call from Chris confirming my time and it was back to the second time. I had a small panic but really... I can barely follow the string of all the changes I made so seriously....it's all my doing that it got mixed up. I quickly called Chris and she said she'd take a look and see what could be done. Just a few minutes later I got a call from Matt and he explained how they would arrange the schedule to get me in earlier rather than later. The attentiveness was much appreciated and very kind, considering it got mixed up due to all of my requests. Day of: Matt, Carlos & Arian were my 3 man team and were just outstanding! They arrived on time and called about 10 minutes before to say they were on their way. It only took 45 minutes to load the truck. I had done A LOT of prep work for this move. I did all my own packing and furniture wrapping - and hulled all the boxes and everything but 6 of the largest pieces of furniture to the garage. I had a self imposed budget in mind for this move and the prep work saved hours of actual move time and probably hundreds of dollars. But I digress... These three gentlemen were just fantastic! They were polite, friendly and funny! They didn't miss a beat and hustled the whole time. The unload was into a much smaller space on the dreaded 3rd floor. I felt bad - I had about 100 boxes and 3 full rooms of large furniture, beds, tables & dressers. All to be hauled up in what turned out to be the slowest elevator of all time. Again-they tackled it all with a no problem attitude! The unload took about an hour and a half - which I thought was epic! All three came in to review the final paperwork. We went over any known damage - I didn't see any and have unpacked and found none. There was one box of Mason Jars that they thought may have been broken but it turned out was just the lids rattling around. I sent them on to their next job with a small bag of snacks for the road - for which I was rewarded with a hug! :-) I could not be more pleased with the service and experience I had with Matt's Movers! Highly recommended! Tips from someone who has moved 4 times in 3 years: Plan & prepare! I was ready to go when my guys arrived. I spent two weeks packing and prepping and it paid off in the time it took to load & unload the day of! Not everyone has that kind of time but don't take it out on your move team if you are ill prepared. Communicate with your move team. Let them know what's fragile, what's extra heavy or what is delicate and needs extra care. read more

Absolutely the worst moving company we have ever worked with. The manager we spoke to when getting quotes from other businesses promised a great experience, yet we had to hire a separate moving company to come and get all of the things Matt's Movers didn't move. To pay for a full move and then have half of your stuff is so wrong. Purchasing a home and moving is stressful enough, but to be essentially scammed from a moving company in the process was not expected. I called during the moving process (4 hr in total) and never received a call back, but after opting to change payment I received upwards of 10 calls from Matt's Movers. Interesting that when I called about their poor service they were nowhere to be found. Their movers took 30 min to get from our initial address to our new address, which are only one mile apart. When they arrived they reeked of smoke and were shockingly slow. Sheri from customer service was rude and difficult to work with. They do not care, they will just work as slow and inefficient as possible while charging you as much as they can get. We paid $700+ to only have half of our things moved. The whole process was awful, save yourself some money and time and go with a more reputable moving company. read more

While Matt himself was very nice, the movers themselves did not show much care for our stuff. They damaged one wall in our old house and one in our brand new home. They broke one of the supports for our bed and we only found it (packing tapped back together) when I went to flip the mattress myself months after the fact. What a great thing to find. They also damaged multiple other pieces of furniture. Still waiting for the follow up from the damage that occurred in March. It is now a October. And as a bonus treat, they clogged the toilet in our old home too!! read more

Moving is by far one of my least favorite activities in the entire world. I dread it in my sleep after moving once a year for the last 6 or 7 years. My husband and I bought a house (yay! we won't be moving again for a LONG time) and needed help moving our large furniture (no boxes). My husband ended up having to work, so it was just me and the movers. The guys were very prompt. They were scheduled to arrive at 9:00 am and they arrived at 9:02 am. I thanked the guys as soon as they walked in because it was literally the hottest day of the summer. After three weeks of blissful weather, Minnesota felt like Guam. Hot and incredibly humid. Just plain disgusting weather, to be honest. Did I mention that we lived on a third floor apartment with no elevator and no air conditioner? I didn't mention that until I got them inside our apartment for fear that they would run in the other direction. I could tell they were less than thrilled with this arrangement but they did not complain. We hired three movers and hoped that it would take around 2 hours since it was just furniture. We had most things we needed moved pushed into the living room but they still had to disassemble and wrap a bed, dresser, two large chests, and a dining room table. Despite the heat, they worked incredibly fast and were very professional. Our new house was a good 20 minute drive from the apartment - and despite the drive - the guys got everything into the house and assembled in 2 hours and 15 minutes. I would recommend Matt's to any of my friends and am incredibly appreciative for such a smooth experience. read more

We used Matt's Moving just this weekend and it was a wonderful experience. We have a 2 bedroom apartment and they managed to pack everything up and move it into our new place in just under 2.5 hours. Our team was a great group of guys and they worked so hard. I would highly recommend for anyone considering a move. read more

Great hard working moving crew kept on schedule and took good care of our furnishings. Scheduling and communication are very good, and pricing was competitive. We highly recommend Matt's Moving! read more

We recently moved from Minneapolis to Chicago. We were hesitant to pay for movers for a few reasons -- namely, the expense, as well as the moving horror stories that we've heard from friends (lost stuff, broken stuff, rude movers, etc.). Being the Type-A person that I am, I did a ton of research, spoke with multiple companies, and ultimately selected Matt's Moving. All I have to say is that we had an AMAZING experience with Matt's Moving and I would recommend them to anyone in a heartbeat. My husband and I both have nothing but good things to say about our experience. They were super flexible and were able to fit in our last-minute out-of-state move that we scheduled just a few weeks in advance. They were on time, super friendly, efficient, and reliable. They held our things overnight because we had a one day gap between when we had to move out of our home and when we could move into our condo, but they said they could've done same-day (all of the other interstate move companies I talked to would've had our things for at least a week before they were delivered!). Not a single thing was broken, lost, or scratched. They protected all of our belongings and treated everything with care. I was a little worried that they might try to take a long time since we were paying for the actual move process by the hour, but that was not the case at all. As a bonus, this all came at a price tag that was comparable to at least 4 other several interstate move companies. Again, if you are like me and compulsively researching/stressing about which movers to select, just stop now and pick Matt's. read more

I called Matt's Moving for an unexpected last minute move. He was able to accommodate my needs as well as offering a very reasonable rate. The workers were very professional, friendly and knowledgable. All of our belongings were neatly stowed and wrapped with efficiency and care. I will definitely hire this moving company for future moves!!! :-) read more

To be quite honest, I didn't pick Matt's Moving for their exceptional service and rave reviews. In fact, this was the one time I didn't consult Yelp prior to making a choice. I chose Matt's Moving for the simple fact that they could move me with just 3 days notice. Time was off the essence and I had to move from my apartment....STAT. Even though I was confirmed for one truck and 2 movers, I got 3! 3 super professional, careful and nice guys for the price of 2. What luck! They were efficient and helpful as I quickly finished throwing things into boxes. They took every care with my furniture getting it out of the one apartment and into my new one. I originally asked for only 2 hours of labor and was hoping to stay under that. The guys were efficient and considerate of the time. If I had not packed my jacket and new apartment keys in one of the boxes, they would have been done early. After driving back to the old apartment, I realized it was in one of the boxes. The guys helped me dig through the boxes and search for the keys. And when my nosey neighbor came out to complain that we were blocking the driveway with the truck (even though no one needed to leave - it was 11am on a thursday), the lead guy was very polite in offering to move the truck. I was less polite. Moving is my least favorite activity, but with Matt's Moving on my rolodex, I know it will go smoothly. read more

They are just too expensive. I had them move me from my garage because I had my family moveout everything in the garage before they arrived. They moved me to a storage unit. It cost me $850. There's SOMEONE out there that can definitely move you for cheaper. Period!!! read more

I'm so grateful for the work that Justin's crew did on our move yesterday during our mid April blizzard! The crew arrived right on time, packed up our entire 2 bedroom apartment efficiently, and then quickly got everything into our 3 bedroom house despite the crazy snow and wind! I was super worried about the move happening because of the weather, but Matt's Moving kept everything stress free. I especially appreciated that two men stayed inside the new house without shoes on while others brought stuff to the entry way from the truck. Thank you for helping us move into our first home! read more

I heard from several friends about this moving company. Right away I was impressed with their customer service. Communication was wonderful as well as the in home estimate. Prices were competitive. I definitely recommend. read more

I am a return customer because of the amazing support 2 years ago. This time, we are remodeling and needed to move 5 rooms out of the house in less than a a day to accommodate the contractors. Chris figured out the schedule, and Dennis, Robert and Salinas (Matt) showed up with a smile, managed the chaos, and were speedy and thoughtful with all the pieces. Thanks guys for the professionalism and expertise! read more

I've used Matt's Moving twice: once for a commercial move, and more recently for a residential move. Since my first experience was great, I decided to entrust my personal belongings to them as well. Matt's staff (Adam and Brian) were prompt, professional, and worked swiftly. They made the job look easy. I regularly recommend Matt's Moving to family and friends. They saved me a ton of time and toil; worth every penny. read more

Great moving company! They were competitively priced, easy to schedule/call/contact, and were incredibly efficient! Two guys (clean cut, friendly, and professional) moved me into a sixth story apartment (no furniture, just lots of boxes) in less than an hour. Highly recommend this company. read more

Didn't use them but did request a quote. That was a mistake because I didn't expect multiple calls over several days during work hours. Luckily I keep my phone on silent but if I don't answer or stop the call, do not call me 3-4 more times consecutively. I'll be going with a different company for this reason. read more

These guys were great. Billing was taken care of up front and at a flat rate. Hi hired them to move my 500 lb. Liberty Gun Safe. The appointment was for 8:00 am. By 8:07 the safe was wrapped and loaded onto their truck. The movers were very police and efficient. Using lifting straps, two guys carried my safe up a flight of stairs at my old house, and up a longer flight of stairs in my new place. The entire move was completed in less than an hour. They took care in protecting my safe as well as the walls and floors of both houses. I would definitely hire Matt's Moving again. read more

After a breakup that left me with too much stuff and too little time to pack, I was in a rush to get stuff ready. It was just me, myself and I, and I was totally overwhelmed. I was concerned about money too, of course, and the last time I moved and used a different moving company they were SO SLOW and inefficient. Well these guys were AMAZING, and made what could have been an awful day a much better one. They moved at an incredibly fast pace, worked very carefully and were extremely personable and friendly! I'm moving again in 6 months, and I will DEFINITELY hire them again. read more

Matt's Moving was recommended to me, and all went well until the day of the move. When they were 20 minutes late, I called and was told there was an error and that they could not arrive until about 4 hours later. This meant some significant inconvenience on my end, since I had to cancel plans and my family member helping me had to leave. On the call with them at that time, they apologized and said "we will take care of you" over and over. Unfortunately, after the move, when I contacted them about any "make good" or discount, they did not offer to do anything, and I have not heard from them since. I am only sorry I paid in advance. read more

Spoke with Chris, we have come to a resolution. I am much more happy now. read more

I read all of your lovely reviews so I called Matt's and found them to be very nice and helpful. I was feeling totally fine about hiring these folks. Until the movers showed up. I was told I should keep things in the dresser - that they would move them with the drawers in. Good, I thought, because my set is expensive and the drawers don't remove easily at all (not like an Ikea dresser). When I walked into the living room, I saw all the drawers out (nevermind the embarrassment of having your underwear drawer exposed). I said "uh, I was told you weren't removing those" and he said "oh, no big deal...it's lighter this way" Ok, not my point. Then as I watched him forcefully shove the drawers back in, I panicked and said I would do that. He said "oh no, I got it". Well he didn't. I had several broken drawers - the mechanism that holds them on the rail was split, and now the drawer were just falling down when you open them. I spent an entire day driving around looking for replacement parts which I could not find anywhere. I even took the piece to a custom shop and they did not have it. I am still looking for these parts. Next I see on the hardwood floor of the place I am moving out of two large, fresh, deep scratches in the wood floor! I immediately call the guy out on it and he says "oh yeah, that just happened moving the dresser, so I picked it up after that". JESUS. At this point my husband is trying to get me to just leave, but clearly they are not being careful and really don't care. I take grapeseed oil and try and cover the scratches right in front of him to make my point that's he's being reckless. Next, we get to the new place and the first piece of furniture to come in the house is our 1700$ Room and Board sofa. Guess what? Puncture hole on the side of the sofa about the size of a quarter. The guy totally admits to doing it. At this point, I go across the street and call Matt's. I'm hysterical. These guys are oafs and I'm PISSED. Matt assures me "it will be fixed" and that its just going to "take some time" and that they "surely didn't mean for an accident to happen" blah blah blah. Well, it did NOT get fixed. I had to argue even getting the max $250 out of them after I had my own upholsterer give me an estimate (which by the way was more like 450$ after the fabric). That was before I found out that fabric is no longer available so it isn't FIXABLE. Matt's will do nothing more. My sofa is ruined. My dresser drawers are janky. My walls in the new place had to be patched and painted at my own cost because tweedle dee and tweedle dum banged everything up going up the stairs (did I mention they took a chunk out of the hand rail as well?). Idiots. I'm pissed off and I wouldn't wish this company on anyone. And yes I know, its "just a sofa" but when you pay PROFESSIONALS to move your shit, you should be able to expect professional behavior. Matt's could make this right by paying for the sofa, but they won't (my husband signed something while I was busy having a stroke). Go elsewhere unless you don't care about your stuff, or your floor, or your walls. Good luck. ***UPDATE*** I received the following from Matt's in an email on 9/16/17: "we are willing to extend a 55% discount to your total move cost, contingent upon removal of the Better Business complaint filed, as well as removal of the negative social media reviews, and/or update to them, representing the efforts made to resolve your claim satisfactorily, and confirming acceptable resolution terms. Upon your confirmation of this agreement, we will process the refund and the amount $400.00 will be returned to the card that was used for payment." Now, you can make what you wish of that. I however, wonder how many customers are willing to take hush money in lieu of their negative review? I feel like there is something not quite right about this deal (that I did NOT accept). First of all, this doesn't cover the cost of my sofa. Second, if it was JUST the sofa we were dealing with that would be one thing. However, there were a series of issues with this move. It is about Matt's integrity (or lack thereof). He hires incompetent people who don't care about your things or your floors and walls. Perhaps this warrants a closer look at the quality of service the business provides. Perhaps it also warrants a review of how this business deals with customers. As stated, Matt had assured me over the phone that everything would be "totally resolved to my satisfaction". He even stated he had an upholsterer who worked "specifically with Room and Board" and would come to my house - none of this happened. If I can deter some other poor soul from a bad experience, that is worth WAY more than the 400 bucks. If anyone would like to discuss this further, I am more than happy to speak with you. My name is Melissa, you can email me at merdahl@gmail.com read more

Love this moving company! We've never used movers before, so we were very nervous. They showed up on time and immediately started working hard. We moved about 20 miles, but the move from the time they arrived to the time we were unloaded was just about 3 hours. I would trust them again to move me if I needed it! Only 4 stars because - they called a few days before the move pressuring to add one guy to our 2 guy + truck reservation in order to get employees out on time for the holiday weekend. No problem there, except that we had to pay the 3 guy + truck price. I guess it all evened out with hours taken to move, oh well! We also had a bookshelf that was damaged (it was poor quality so probably would have broken in the move no matter whose truck was in), so it wasn't a totally flawless move. Overall, a very nice company to work with and worth the money to not have to move everything ourselves. read more

I don't know how anyone could not have an outstanding experience with Matt's Moving. This was my 3rd move using Matt's, and this time I moved an entire house to Chicago. They exceed expectations. As with all other moves, it was flawless. And I mean "flawless." The move was perfect. As with my other 2 moves, the team arrived on time, was efficient and careful and nothing was damaged. This may sound strange, but moving with them is actually a pleasure. I arranged my move with Matt over the phone, who as always, was accommodating and helpful. He took the time to work with me on scheduling the move, went over the pricing and made sure everything fit with my moving timeline. I was able to request a moving team that had moved me previously. They called 2 days before the move to ensure everything was still on schedule, which was a very comforting, especially when you are moving to a different state and are juggling other moving issues. I have also planned my moves with Chris in the office, and she is equally as accommodating and easy to work with. Every team that has moved me are friendly, funny, professional and easy to work with. I have had the pleasure of working with Justin, Ryan, Cody and 2 other gentlemen who are all wonderful to work with. Before they start moving we walked through what was fragile, where furniture should be placed, and where boxes needed to go After that, stand back because they get to work! On this last move they unloaded my entire house in under 3 hours. That is all furniture in place, beds put back together and boxes in the right area. As I said earlier, I'm not sure how anyone could not have a great experience with Matt's. The negative reviewers need to realize the move is ultimately your responsibility; the more organized you are, the easier your move will be. After moving an entire house 3x with Matt's and not having a single item scratched or damaged, leads me to think reviewers that claim items were supposedly damaged by the move, were already broken / scratched. Plan ahead, communicate and be organized. I hope Matt's is planning on expanding to Chicago because I will not use any other moving company for my moves. Thank you Matt's! read more

We hired Matt's moving to help us load our two bedroom townhouse into a uhaul. We ended up being less than prepared the morning of the move but Matt's crew helped us and the move went smoothly. Both Matt and Q were polite and hardworking and man could they load a truck. Amazing!! Thanks read more

Matt's Moving - Movers Near Me - Minneapolis, Minnesota

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We are using them again at the end of the month, which is our second time using them in Minneapolis. First they moved us here from St. Paul 18 months ago and now we are using them again to move to Chaska, Minnesota. read more

A year ago, I hired Matt's Moving. GREAT experience! They were running late, but they called to let me know and arrived with smiles on their faces. The quote was very close to being accurate, and the men took the utmost care with my belongings. Wardrobe boxes for hanging clothes were an added bonus. Truly professional all-around. I just called to hire Matt's Moving for a second move (Memorial Day weekend!) without getting quotes from any other companies because of the positive experience I had a year ago. Knowing the quality of the service I'll receive takes a lot of stress out of a very stressful time. Thanks, Matt! read more

I went with Matt's Moving as the company had bought RJ's moving a year ago. I miss Ruth as she was awesome! I was much more prepared for this year's move due to moving so recently. The process with Matt's went very well: from a simple phone call stating the furniture room by room and approximate number of boxes and scheduling to the wonderful 3 man crew! The crew was awesome: on time, courteous, professional, and fast!!! Everything was handled with care! Nothing damaged at all!! Moving is never fun but it's a necessary life event and the crew made it great!! read more

Matt's Moving was great to work with. Don and Adam showed up on time and worked hard all day long; never taking breaks or slowing down. They were two of the nicest guys I've ever had the pleasure of dealing with and they handled my move with efficiency, speed and care. All my furniture was wrapped and handled professionally. Not a scratch or dent on anything, plus they moved things out of the old house and into the new place with consideration for the newly painted walls and cleaned carpets. I hope to never move again but if I need a mover, I will definitely call Matt's and request Don and Adam. In the meantime, I will recommend Matt's Moving to anyone I hear who is moving! read more

Incredibly professional and efficient movers. Dana and Bo worked hard as a team and treated our furniture and boxes with care. We would highly recommend Matt's moving company to anyone. read more

Keep your valuables safe. Can't keep an eye on 3 movers at all times when there's only one person coordinating the move. Came home and my engagement ring and another ring missing from a jewelry dish on our dresser that had already been moved into the new house. Took 2 days off from work, tore apart the house and know the rings were stolen and they were the only people in our home. Filed a police report and reached out to the company and never received a response. read more

I used matts moving based on all the great reviews. NEVER again! I let the office know prior about what furniture I had, how many room, etc. I requested a full service move, meaning they pack, load, move and unload. Even though I did some of the packing myself, there was still plenty left to pack. As I've slowly been unpacking, I notice the lack of attention paid to items that are not glassware. They just piled everything into boxes, heavy stuff on top of lighter more delicate stuff. Half the boxes aren't marked with the items/room they came from. I have office boxes in my bedroom, kitchen boxes in garage, what a unpacking nightmare! I 'had' some very beautiful furniture, I say had because everything has scratches, dings, corner chunks missing---aweful. Some of it was moved previously and never had damage from that move 8 years ago. I don't know that they wrapped any of it, just piled in the truck. I just want to cry. The 3 guys were pleasant enough, young 20 somethings. Another problem I had was they got the carpeting at my new place filthy, practically new carpeting now looks dirty and worn. I would never use or recommend this moving company, such a huge disappointment. read more

Before the busy season . Do not use this company unless you watch everything they do. They dropped a brand new dresser. Put it in my storage pushed against the side, no idea of damage until I removed from the facility. Planned this in the morning, showed up hours late. To where I could not watch if they stole anything. They definitely did damage and they are expensive $400 and 300 in damages ! Beware !! read more

Just used Matt's for the second time, and it was great. Prompt, fast and polite (on the phone and in person).

They showed up late with to many guys and a extra truck. They said I would not be charged for the extra guy and truck but they ended up charging me anyways. My walls got damaged and items during the move. The truck was packed poorly and some items were missing. They over charged me and took over 3 months to resolved. But I ended up getting most my money back, but not all. Guys were also talking about still being hung over and tired from the job they had done that morning. Hard working guys, but very unprofessional. Would never use this moving company again. read more

I used Matt's moving this Fall for a local move. Like another reviewer posted, in the beginning the process seemed very professional. During the moving process, it was became apparent that they were moving slowly (one even commented that I was moving more than they were) to add time to our move. 1. They arrived 30 min late 2. They asked for a 5 min break (totally fine) but after 25 minutes I needed to ask them to start again because their late arrival was making my house cleaner unable to clean the house we were moving out of. 3. They took 45 min to get a storage unit that took us 10 min to get to, so we waited for them wondering where there were, and the list of minor incidents goes on. I gave Matt's feedback when they asked, but they never responded so I would have to assume that this isn't out of the ordinary for their business. read more

I've done two reviews with Matt's Moving now. They have helped take something which is always my least favorite thing in the world to do and make it at least bearable. On my 2nd move, there was actually a glass table which was broken as part of the move. It wasn't really a fault of the two guys moving, they had it really secure in the truck, it was just kind of a freak accident which happened. The movers assured us the front office would handle everything and we would have a replacement table for the following week. We worked with Chris in their office and were able to square everything away even when the main manager for the office was gone. Another positive moving experience and will be calling again for our next move. read more

They delivered our new table. They were absolutely wonderful. They were on time, clean, courteous and personable. I found that they are not only a furniture delivery but a moving company. I would use and recommend them to others and clients. read more

Absolutely amazing experience....from the customer service folks on the phone to the expert moving crew of Justin and Chris. I could not believe how smoothly it went....and fast. I was a bit worried since it had poured down rain the night before but Justin and Chris were ready with long runners that they put everywhere their feet might touch. The house was immaculate when they left. The furniture was padded and wrapped professionally to prevent scratches and nicks. They unloaded at our storage unit in record time. I would HIGHLY recommend Matts' Moving!! read more

Tory and Michael were on time, friendly, happy, and worked like mules. Got charged less than half of what AAA quoted. As they were charging through our stuff, a neighbor lit into Michael. I hadn't noticed that we were stacking things in front of her window, or something similar. From about a hundred feet away I saw her go nuts, shouting, gesticulating. I apologized to Michael, who didn't even seem to know what I was talking about. "Oh, it's no problem," he said. And that was it. We moved into a third floor walkup. Lesser people would have called the office and demanded more workers, or dragged their feet, or complained. None of that. At all. We have a couple of extraordinarily heavy items. One is 250 years old, or maybe more. It's solid mahogany. Tory and Michael were careful with it and efficient. It was great. I've tried moving that thing with a friend. It didn't go well. With Matt's Moving, it was like it got teleported. One minute it was in our old place, and the next it was in our new place. And on and on I could go. These guys were the best. read more

We used matts to move interstate. They were incredibly efficient and professional! I wouldn't work with anyone else!