Amazing Customer Service I would like to Thank Ryan for…read morealways going g above and beyond Mahalo

Sales lady was very knowledgeable about every Rolex watch I asked about…read more Of course no watches available for purchase, and she stressed establishing a purchase history of other watches and jewelry before they would offer a desirable watch. I've played that game at a different AD, and it does work...but is very expensive and tests one's patience. The Rolex buying experience has been broken since COVID.

The Rolex Mortician greeted me as I came into the store & set the tone immediately that everything…read moreis exhibition watches ONLY! Not everyone does not have a robust personality I get it but damn this guy barely said anything. I guess he didn't think I could afford after sizing me up. WRONG he was, cause in my hotel safe was a Diamond Crusted Day Date & yellow gold Daytona Paul Newman dial on OysterFlex band. I was just so exhausted from my day at Cabana to open safe to wear one for dinner. It's the common theme of this shop not to sell anything. I'm not a look kinda guy, I'm I'll take it now Rolex gentleman so at least ask questions to make me feel like you're interested. Oh he said we could purchase used CPO watches but I chuckled cause I know those are so highly marketed up it's not worth it. Maybe if you're interested in moving items you'd drop things down to reflect current market value... But hey what do I know I'm only the customer. Having been in this store at least 25 times over the years I've never once been asked what I'm looking for nor have I been offered a Rollie to end my trip... Anyways I'll keep hope alive when shopping in Maui @ Baron & Leeds!

I have owned Rolex watches for 13 years and recently became in the market for a new Rolex stainless…read moreSubmariner with date so I contacted all five Rolex authorized dealers in Hawaii about my request. I was informed that in last few years, there has been a serious shortage of Rolex stainless steel sport watches. Of the five Rolex authorized dealers in Hawaii, Cheryl at the Baron & Leeds location in Maui stayed in contact with me over the last three and a half months about my request. She contacted me about a month ago and informed me that a stainless Submariner without date would be available but I was holding out for one with the date function. Much to my surprise, while I was on vacation in Belize, I received a text message from her notifying me that one had become available. I responded immediately that I wanted it and would be returning in a few days and could pick it up. She charged my credit card and a few days later I flew to Maui to pick up my brand new Rolex watch. At the store, she greeted me warmly and we celebrated my purchase over a glass of champagne. She fit the watch and explained it's functions and informed me about other watches and promotions that Baron & Leeds has. I hope she is able to acquire my other requests soon. Thank you so much you Cheryl! I'm looking forward to seeing you again soon! Strongly recommend!

Took my ceramic watch to get the links repaired, he (the owner) fixed it in one go and double…read morechecked his work to make sure none of the other links were loose. He wouldn't let me pay for the new pin he installed. What a nice man! I had previously taken it to another repair spot, and they not only broke one of the ceramic links, but I had to go back twice because they didn't install the pins properly. So my watch fell right off my wrist within 30 mins of leaving the shop on the mainland. Grateful to have found this little gem here on island. I have gone in the ocean several times with the watch, snorkel quite a bit, and it is still intact. Mahalo!!!

Went in for sizing and the owner man was very helpful and nice! I will be picking up my ring soon…read moreand am so excited! Highly recommend this goldsmith

Tried to use him a couple of weeks ago to replace watch battery in my mom-in-law's wristwatch. Gave…read morehim a call and he kept asking what time I was going to come, and that he might be too busy today to show up at the shop. His price was lower than the others at about $9. Then a few hours later, he accidentally pocketdialed me, and then when he realized, and answered the call, he said 'too busy today, no can fix today,'. So I ended up going elsewhere on Kapiolani for $12.95. Oh well.

Great, friendly service. I went in to have a watch battery replaced and it took just a few…read moreminutes. Reasonably priced, I highly recommend it! You do have to call ahead to make an appointment, but it's worth it.

This place has such a Beautiful atmosphere. Big beautiful trees and an outdoor market with food…read morenearby. Also has a mini koyfish pond, fed with coins. They have souvenirs, tourist information ticket sales, and bunch of clothing.

It's not huge but has a variety of restaurants and shops. A good place to waste some time.read more

Such a fun store to shop around for some treasures! My mom & I ended up getting to browse around…read moreTreasure Imports after our sewing class. Eye candy is always a nice treat & this oval halo diamond ring was definitely my favorite bit of sparkle. Although I should have taken pictures of all my other wishlist items, at least I snapped a pic of this beauty!

Have had a couple rings resized, a necklace chain fixed and a broken shank fixed and rhodium…read morereplated on a ring. Bruce and Lisa are the best! Their service prices are fair and my jewelry is in good hands. Will continue to return for other services and would highly recommend.

Never a trip goes by when I don't need something at LONGS Drug on Maui.... I've forgotten so many…read moreitems when packing that I almost make this my first stop in the morning to grab shampoo or toothpaste. Yet what keeps me coming over and over is the wall of SPAM they have, YES YOU HEARD ME CORRECT... Many flavors of that mystery meat in the card to choose from so I always stock up... Will say the pharmacy is top notch cause I've needed to pick up medications that were ordered on the mainland and I was able have them filled here.... Incredible service and very nice staff behind the counter.... Take a look around for deals cause you can purchase anything from booze, snacks , medical stuff and even Chinese New Year goodies to decorate with. Now get a case of spam and enjoy!

This might be a good place if you're a local and come here regularly but maybe not so much for out…read moreof towners. The checkout is incredibly incredibly slow even with only one or two people ahead. The cashier I got was catching up with or something with the guy ahead of me. I wish I'd have stepped into the lane beside me where a dozen-ish people went through the checkout before me. So friendly if you're a local, unmoved if you're not. Otherwise this felt like a quaint little store with lots of local foods. If you're headed in real quick for a memory card and to use the bathroom reconsider.

Lisa helped us pick out beautiful earrings and a pendant! She was patient, cheerful and helpful…read more They have lots of beautiful pieces, many unique to Hawaii including pieces featuring plumerias, sting rays, sea turtles if that is of interest to you. They do occasional sales on some items. All 3 items I have purchased were under $700 each.

beautiful jewelry, amazing service! I love Na Hoku and always enjoy visiting a store when I'm in…read morethe area. we popped in for a quick peek during a recent shopping trip and had such a great experience. service here is really wonderful. attentive and helpful, not at all pushy. very nice people. we ended up selecting a gorgeous necklace that I'm getting so many compliments on. it's lovely. and I appreciate the time spent helping me get just the right piece, right down to the right chain style to go with it.

We were just browsing and ended up stopping by this store. My husband is a huge fan of Koa wood and…read moresaw their watch display. He is also a very basic man and usually wears a black standard iwatch band and a silicone ring. The salesman was kind enough to open the watch display (standard and iwatch bands) and let my husband feel the weight difference. He also said they could remove the links in store, so he could wear the watch out. We were sold! While waiting for the links to be removed, my husband also spotted their Koa wood and opal rings. After trying on a few, he picked one he liked and we bought that too. I really liked that the salesman was informative about the products but not at all pushy. It was a nice change of pace finding something that my husband really liked and will enjoy wearing for date nights.

Opportunities to interact with customers from around the world, making each day interesting. The…read morecompany values quality, attention to detail, and delivering an excellent customer experience.

This is my favorite Ross's store on the island. It's clean and semi-organized. They have a lot of…read morestuff. From beauty supplies to luggage to clothes and shoes. I even found two hokas for $89! Hokas! One thing that I was looking for that I could not find was a plastic tumber set. Find it super strange that the store only has glassware. Oh well. I still found a lot of other things that my house needed, for a great price.

The store has a ton of great stuff! It's always nicely stocked and I make sure I bring a big…read moresuitcase when I come to Maui, because I already know I'm going to need the room for the stuff that I buy here! With that said, the customer service at the registers, isn't the best.