I had cervical decompression surgery with C5 palsy. My dominant arm was paralyzed. PT Link's staff…read morehelped me to regain use of my dominant arm and the massage eased my pain and stiffness.

I was in a pretty serious car accident a month ago. The staff at this location have been treating…read moreme for a few weeks now and have been incredibly patient with my recovery. The office space is small, but don't let that deter you from visiting. The staff is quite knowledgeable and have a wide variety of treatments to help you heal from a variety of ailments. I have actually recommended this location to a lot of people because of their knowledge, personable touch and the fact they treat you like a person instead of viewing you as a dollar sign.

I recently had my knee replaced and had to choose somewhere to do PT. I'm 47 not many of my friends…read moreand colleagues have gone through this so I just picked somewhere close to my home. This has definitely been more of a mental challenge for me than physical and Jeff has been very encouraging. The facility looks clean and never has to many ppl when I go. I'm happy with my choice.

Lisa is AMAZING! Her integrated and holistic approach to treating my whole body, not just my hip…read morethat was replaced, is helping me recover quicker and helping me correct old compensation patterns/bad habits my body had developed prior to surgery. I highly recommend Lisa to anyone in pain or anyone needing PT after a medical procedure!

From the owner: We provide One on One Care to keep your body in motion. Our Physical Therapist has over 40 years of…read moreexperience in treating the "cause", not just the symptoms and can help provide alignment, increase your flexibility while increasing your strength and function. We are "Alternative" because we listen to your history and concerns and provide a detailed movement and physical therapy evaluation. We then address pain and body alignment while teaching our patients progressive strengthening and positional corrections.

If you see me yelping you know I had knee surgery. Well now it's rehab and I say no no no! Actually…read moreit's not so bad some quick exercises and stretches some ice and I am done. It is helping me but I was working day after surgery. So if you need some rehab (not from drugs) give heartland a try.

Having my husband at this rehab facility was a nightmare…read more After spending nearly two months out of state for back-to-back brain surgeries and serious complications, we were grateful to have him out of the hospital and closer to home. Unfortunately, after assuring us that they were equipped to care for his extensive medical needs, the care he received was deeply concerning. Some examples: -While in their care, my husband developed bilateral pulmonary embolisms. He was severely short of breath, yet it took nearly 24 hours for him to be sent to a hospital for treatment. Staff attributed his symptoms to COVID and dismissed repeated requests from our family to have him evaluated. When we asked if we could take him to the hospital ourselves, we were told, "You can't take him out those doors." -When they finally called an ambulance to take him to the hospital, they did not provide transfer information, including his medication list and other relevant medical details. -A nurse dropped an IV line on the floor, picked it up, and continued to use it.-Important medications, including pain medication needed to help him participate in PT/OT, were delayed by several hours. -Members of the nursing team blamed each other in front of us for improperly administering his IV antibiotic, which he was receiving for meningitis. -A bag of saline had a handwritten expiration date and continued to be used for two more days. When I asked the head nurse if it could be replaced, she appeared annoyed and said, "We'll replace it if it makes you feel better." -His PICC line was left so dirty that when he was eventually admitted to the hospital for the blood clots, the hospital nurses were afraid to use it because they did not want to risk another infection. We tried more than once to have open, honest conversations with the head nurses about our concerns, but we were met with defensiveness and dismissal. One morning, a nurse told me there was confusion about whether my husband had received his IV antibiotic because it had not been properly documented. When I asked for the head nurse to speak with her about it, she told me there was "no confusion," then turned around and walked out before I could respond. I would not recommend this facility to anyone. My husband was miserable there and said he felt like nobody cared about him. More than once, he was left yelling for help at night to use the bathroom, even though he could not go on his own. Based on our experience, I would not trust this facility with the care of a medically complex patient. We tried to approach these conversations with patience and understanding, but we were repeatedly made to feel like an annoyance rather than a family asking for basic communication and safe care. I also ask that the facility not respond by asking me to contact them to discuss this further. We tried repeatedly to speak with someone who would listen while my husband was there, when it mattered most.

After having a major pelvic and back fractures I was non weight bearing when I was admitted here…read moredirectly after my hospital stay. I was left in my room for 6 hours the first day with no walker wheelchair or pain meds and was not evaluated until the next day to even use a walker. The aids never answered call buttons. On the second night there I had rung my call button for a glass of water and waited an hour and rang it again. I was answered by 3 male aids who told me other people needed them more and I should be nicer with raised voices and intimidating behavior. I called and left a message for the case manager that night and discharged myself the next morning. My records indicate I received care and evaluations that I did not receive. My records also indicate things that I had never said and my health records indicated many many mistakes about my medical history. It is a lovely rehab building but I would never recommend this for any one. The medical staff are incompetent to say the least.