Very prompt and fair service. It's nice to see a small business that is still being operated with…read moreintegrity in today's society. We've had several repairs and general maintenance performed on our vehicles, and it's always been done right...the first time at a fair price. Once, I called in for advice, and the owner gave it freely over the phone, even though it meant not bringing the car into the shop.

Unbelievable service, Simply The BEST!!…read more Last Saturday while driving from Ohio to Arkansas for a week long vacation/family reunion our car broke down about 25 miles from Dexter Missouri, two separate people stopped and offered to help and lend assistance, one even drove to a store 20+ miles away and returned with a wrench and water for my wife and grandson. The problem with the car was electronic components that were only repairable from a good mechanic. The other gentleman left and came back about 30 minutes later and told us he was able to reach the owner of Bud Shell Ford in Dexter and that a tow truck was on it's way. He also offered to take my wife and grandson to the dealership while I waited for the tow truck. A few moments later, Jason Caldwell (Service Manager at the dealership) showed up, loaded up my car and drove us to Bud Shell Ford. Jason also made several calls to local car rental companies that were all closed for the day, he then called one of the owners, then informed me that we could rent me one of their cars so we could continue on to Arkansas for our family reunion. WOW, how many companies would do that. I told everybody in church this morning that of the whole week in Arkansas my favorite memory of our trip was the friends we met along our journey, people going out of their way to help complete strangers in our time of need. And to Bud Shell Ford and Jason for making it possible to not only get us to our destination but keeping us informed on the progress of repairs to our car. WOW, WOW & WOW!! THANK YOU JASON & BUD SHELL FORD Al

I paid approximately $4,000 for front-end repairs. On the first interstate drive after pickup, the…read morevehicle made a loud abnormal noise and the front bumper and headlight area began separating at highway speed. I had to pull over multiple times and drive with hazard lights to reach a safe location. Loose underbody components and inner fender liner pieces were later found detached. These issues were not present at drop-off and occurred immediately following release from the shop. When I raised concerns, responsibility was denied, I was told no parts had been removed despite the repair invoice documenting extensive front-end disassembly, and I was refused access to speak with the technician. The vehicle was ultimately deemed unsafe to drive. Based on my experience, I cannot recommend this shop.b UPDATE On the day the incident occurred, Graham Auto Service requested that the vehicle be taken to Purcell's, a third party, which directly contradicts the claim that third-party involvement invalidated responsibility. Graham Auto Service was aware the vehicle was temporarily at Bebo's only to secure the bumper so it could be transported safely. No repairs, removals, or alterations were performed by any third party. The vehicle was towed, not driven for repair. The vehicle was picked up on December 30, 2025, driven less than one mile, then parked and not driven for several weeks. The first highway drive immediately resulted in abnormal noise and front-end separation. Loose underbody components were found inside the back seat at pickup. These components were not present prior to drop-off and are inconsistent with an oil change. The repair invoice documents extensive front-end disassembly, making the claim that "nothing was removed" factually inaccurate. Initial acknowledgment included an offer to pay for correction at another shop. Later denials directly contradict those statements, the invoice, photographs, and documented communications. All evidence has been preserved and submitted to consumer protection agencies. Update The business continues to attribute this to an "oil change" and claims no parts were removed. However, when formally asked to explain how extensive front-end work (including headlight assemblies and control modules) was performed without removing underbody, bumper, or inner fender components, no explanation was provided and communication stopped. Additionally, when the vehicle owner requested to speak directly with the technician who performed the work, that request was refused. The vehicle had not been driven for weeks after pickup, and the first highway drive resulted in immediate front-end separation. Loose underbody components were later found inside the vehicle. All documentation, invoices, photographs, and communications have been preserved.

Hands down the best car repair shop in town. They are super friendly and have drinks and snacks for…read morethe customers.

Very well built. I ordered 2 trailers from RS. Great to work with. I like all there standard items…read more There all Extra $ at other places. I drove down from Minnesota to pick them up. Saved $$. Well worth the drive. The guy at the yard where I picked them up went over the whole trailer. I like the crank set back so it won't hit my tail gate. My son is a union iron worker and a welder. He was impressed with all the welds. Really like the back heavyweight ramp with 2 assistances springs to help me lift the tail gate. I'm 71 and my last trailer did not have that. Very easy to lift now. Keep up the good work

ABSOLUTELY AWFUL! Do not buy a trailer from this place. I ordered one and had it custom made. I am…read moreall the way from MIchigan, as Sikeston MO is where my grandfather is buried and other family live that is why I picked this place as I was coming to visit. I get to the place I check out the trailer and it is put together and so far no issues but then the craftsmanship was awful and missing rivets out of the diamond plates on the front of the trailer and they were slanted and uneven and put on half-ass. Then the diamond plate fenders aren't even put on correctly. Next the owner of the place wants to make a comment that made NO LOGICAL sense saying " we don't pay attention to the cosmetics" and that "these trailer are built by human beings". He proceeded to have an attitude and no professionalism. Well sir this trailer is being paid by human beings and the plates and cosmetics are usually the easiest parts to get correct. He offered a discount, and at first we were happy with that and then he tried to not follow through with it. So when we went to check out we had his wife call him cause he tried to see if we would push for it and instead gave us four accessories to the trailer for free that were worth under $100 in total. This did not satisfy us and we took the trailer and left. And we still had to go home and fix the issues ourselves. My father in law was going to order one from here but not anymore after this. And this all happened after he had awful communication throughout the whole process when I tried contacting the place multiple times in the beginning. Honestly we should have just left and not purchased at all but as we are on a time line to have a trailer for what we need we finished purchasing it. I don't care who you are, when someone orders something custom and pays FULL PRICE for it you are to do it to the upmost excellence you can and not half-ass and have no professionalism.

My new to me truck's check engine light started flashing while I was on a road trip 1000 miles from…read morehome. The service folks at Bud Shell were able to diagnose my problem and repair it, getting me back on the road within a few hours. They were exceedingly friendly and the waiting area was comfortable and stocked with treats. I can't thank these guys enough.

Yes! I ran out of gas and called on them to save me! They were relatively fast and very helpful…read more The price was outstanding. Ty D and K