Refused to return defective merchandise per their internet printed policy (defective merch can be…read morereturned up to 60 days). Just looked at me with a stupid expression, no reason given for not following policy.

If the TJX chain of stores had children they would be called TJ Maxx, Homegoods, and Marshalls…read more To the untrained eye you might not see the difference, but in reality there is. Let's investigate. TJ Maxx, would be the Harvard college grad, driving an Audi, and living in Longmeadow. Portraying happiness, but in reality is struggling with depression, divorce, and an addiction to Xanax. Homegoods, would be the hipster, liberal, eccentric child that drives an old Subaru covered with stickers. Hangs out in Northampton, and is struggling with a marijuana addiction. Currently 2 years into their freshman year at Amherst College. Marshalls, The redheaded stepchild of the bunch. Endured constant abuse from the other siblings. Makes a living selling Avon and enjoys a chaotic life of constantly revolving shitty apartments, and bad luck. Drives a Honda Civic with one red door and a permanent donut, but is the happiest of the bunch. I hope this gives you an accurate depiction of the TJX family of stores from the only way I could think of.

TJMaxx! My daughter and I were sooooo happy to see one "Coming Soon" to the Holyoke Mall area. We…read morewere excited that we didn't have to drive to Westfield, West Springfield, or Amherst to get our TJMaxx shopping in. Opening day, we were there. As we wandered around, we felt something distinctly different from those Maxx's that we knew. Something was just off. The merchandise was either not properly displayed or it just was not as tempting as that at the other stores. I had a mission: a stylish, black, leather bag. I found nothing I liked. We shuffled along, looking at shoes, clothing, sleepwear. Nothing appealed to us. We figure the things one sells, the others sell, but for some reason, on this particular day, we didn't seem to connect. THEN, I saw a pair of black leather boots, Franco Sarto, for which I had long ago given up the search. They were there, and they were in my size,and they had only the one pair. I grabbed them, tried them on, and was thrilled to find a good fit. I would have happily paid full price ($125) had I ever found them during my original search (I had seen them at a high-end store, but not in my size). These were priced at $89. I walked out happy. My daughter, a lover of snacks, found several bags of goodies that she liked, so she did, too. I have since gone back three or four times, but am now convinced that, for some reason, it just isn't as great as the others. So we still make the longer drive when we need a Maxx run. Still, these boots! So happy to have these boots.

Great store! I love that there is always something different when I come in!…read more The seasonal items are great, and they have great prices on blankets and cookware. I almost always get lucky with Nordicware Bundt pans and cakelet pans.

Pleasant associates Accommodating dressing room rules…read morePrices better than many other stores Fun time looking through the racks A pocketbook for every occasion If the choices are sparse, just wait a few weeks and return Fun jewelry as gifts for granddaughter Educational toys for little ones