On the one hand, if you want a local company to handle things for you and you want one of the…read morebiggest little companies around in the sign and banner and display marketing biz, you've got the right folks. But the bigness of the company almost works against them. One of the reasons I often choose local companies is because of the kind of service and attention I get. When you order with them, there's a real push to do it online. That's great if you know what you need and what you're doing, but for someone who doesn't have this stuff made every couple of months it could be difficult and you may find the service at a smaller shop to be more up your alley. In a world where online printing companies are now super, super, UBER cheap it's often going to be more affordable to just send it off to Texas or California, even with shipping. I mean, if I'm submitting it all online anyway it becomes a pure price game. The good news is that they are local and real people do work there, so you can work a little closer with them if you need to. They've been around a long time and can handle just about any size project. And it's not just banners--they do tablecloths, car wraps, stand up banners, window banners (decals? wraps?) and a whole host of other promotional or products. Give the website a whirl if you're curious, but realize that if you're going to get a banner or project done just online, you can do a little research and save some money. Hopefully they'll be willing to walk you through it if you go in or pick up the phone.

A couple years ago I fell into representing a nonprofit (for which I volunteer AND do freelance…read morework) at events. After manning a table at a couple of events I was hooked and sought to improve the professionalism of our presence. The first thing I needed was signage with a stand. A Google search led me to Sugar House which had the largest selection of banner fabrics and stands, I designed what at that time was an awesome piece, they did a beautiful job of printing it, it arrived in plenty of time for my next event, and the durable banner and stand continue to serve me well. Their after-sale service was incredible - I received several emails asking if everything was to my satisfaction and requesting a photo of my banner in action. This photo is still on their website! They're not the cheapest, but you can't beat their quality, selection and service. I would definitely use them again and highly recommend them for full-service banner work.

Like I said in my review, we were trying to support another local business and that is why we kept…read moretrying to come back. Walker has literally called you off other phone numbers that were not mine or his and then you would finally answer. Its just very strange that instead of trying to make this right you decide to respond to my yelp review instead. Once again, very unprofessional. Also, the other company you referred me to doesn't even provide the service that I was looking for and that why we came back to you and I told you that over the phone. You also still have one of our original shirts we gave you to color match the new order we placed since you did the other ones a different color, so we thought we might as well try one more time. That was obviously a mistake. But what really set off your terrible service today is how you spoke to me over the phone. You're rude and can't take accountability. You told me over and over again that it would take a week and you'd call me. A week would go by and you would never call which then forces me to CALL YOU. The only thing you should be irritated about is how your follow through is horrid and that you need to work on dealing with customers a lot better. I've done nothing but communicate respectfully with you and I couldn't even get that back in return. I wasn't calling every other day, I would call when YOU TOLD ME it would be ready. And when I called, it never was. When you talk about meeting me at Office Depot to give us our items it was because you didn't have it completed in a timely manner (once again) and I needed it. So you brought it to me because you dropped the ball on that. And this "bill" you claim was unpaid for 5 months was never even sent to us. You never called or texted us once and when I searched for it in our emails it was no where to be found. You couldn't even pull it up on your end so I'm starting to think you never even sent it. We only became aware of it because we came in to place another order and when you told us that we took care of it. Don't act like we were trying not to pay you. Ha! It was like $100. Lastly, if your company cannot function in a timely manner and if you continue to not have "enough inventory" then don't even take us on as a customer or simply communicate that this will take you 3 months to get a small order done. All you've done was waste our time and then catch an attitude when you're in the wrong and then referred me to a company that doesn't even do what I needed. I hope in the future you can conduct yourself in a more honest and righteous manner. Rude, unprofessional, and a liar! The owner there (Matt) constantly lies about when he would have things done and when I would call to follow up he would always have a bad attitude and get upset that I was calling. We've made several orders with him before and he always dropped the ball and would always ignore our calls. It got so bad that we had to call off of another number and then he would answer right away not knowing it was us. This last order was literal on shirt and two beanies that we ordered the week before Thanksgiving. It is now 12.9.22 and he still hasn't gotten it done and was rude and unprofessional when I call to follow up on it today. We tried to support another local business but unfortunately bad business is BAD BUSINESS! Save yourself some time and find another business that is honest and actually know how to treat people and provide the service that they are SUPPOSED

The crew was awesome! Took my nieces and daughter there for a project and they did a great job…read moreengaging them and fostering their creativity!!! Thank you! We will be back for more! Try them for embroidery stickers banners T-shirts hoodies tank tops polos they do it all!! #keepgoing #nevergiveup #staystrong #liveyourbrand #xbrands

After three (3) years of searching auto body shops to have the narrow strip between the windshield…read moreand sunroof of our 2012 Fiat 500 where the factory finish failed. We received repair estimates ranging between $4,500.00 to $6,000 from multiple auto body shops, a friend told me about Schmidt Signs and last Friday I stopped by where Lisa Schmidt told me that she could have a piece of vinyl applied then seal for under $150.00. This was done the first of this week and I am amazed at the quality of craftsmanship, and how quickly Lisa and her staff got our project done! In the future I am not going to waste my time going to the traditional auto body shop until I check with Lisa to see if what that scratch, dent, auto body repair is something either her or family can take for me, for I know that I will not only be treated fairly, the service and product that I receive will be of exceptional quality and a fair price. Thank you again Lisa for taking care of us!

Went to Schmidt a few years back for a logo refresh. Returned this week and very much appreciated…read morehow quickly Lisa found my old logo and then provided a quote for some new work.

These guys are awesome.. I needed something last minute and they went above and beyond!…read more Thanks!!!

Great customer service! I was in a real bind and they helped me in a big way! Not once did anyone…read moretell me how foolish it was for me to need it done so last minute. Nice folks'

Very affordable and great Customer Service. Very happy with the website built. Thank You for all…read morethe hard work. Thanks, Faisal

They were very responsive to the special needs for the install of retail signage. If an issue came…read moreup they would help to offer an alternate solution, they did not wait and were proactive. They communicated well with us what they needed to get the job done.

I am very sorry to have done business with this company, I cannot deny that they did a good job but…read moreat the time of delivery, they never said the price of delivery and it was too high, I, not agreeing with it, immediately They closed the doors to new businesses, I think they acted with too much arrogance, even when I told them that I would make a comment in the review they told me that they would also do a review about me. They arrived late without warning, they left us waiting an hour and a half and for us, the issue of time and respect is very important in any kind. I paid them on time and without objection for their work, but they would have to improve on these points that are very important for the prestige of any company

I would definitely recommend the ThoughtLab experience to anyone looking to build a website of…read moretheir own. I was part of a three person team who worked tirelessly on our website with the much appreciated assistance of our thought expert. We met dutifully once a week over a several month period. Our ThoughtLab expert consistently responded to emails, and our every idea, quickly and efficiently. Fleshing out and finishing the website was a breeze with the help of our aptly called expert. Our website is truly beautiful and we really enjoyed our experience with ThoughtLab. Cheri Phillips Discover Great Basin

From the owner: ThoughtLab is an independent digital agency focused on delivering iconic brands, premium websites,…read moreand creative marketing campaigns. Since 1999, ThoughtLab's mission has been to elevate brands and has become a leader in brand strategy, web design, web development, SEO, PPC, Social Media, and PR campaigns. ThoughtLab is regularly recognized for its award-winning design, animation, and sophisticated development for clients ranging from high-growth start-ups and web3 leaders to fortune 500 brands.

Really bad customer service if you after one month I get the my product back because the don't…read morehave time for a small jobs.

If you need a rush job on your project, look elsewhere. I came in at noon needing a fairly simple…read morejob of four digital prints on paper and four images printed on vinyl. Sophia took my order and seemed to understand my urgency, and even noted it in the estimate email. However, when I called the next morning, she said the designer was coming in at 8:30 and would quickly finish up the job, and she would call me when it was ready. Still no call by 10:30 am, so I returned to the store to get an update. THEY HAD NOT STARTED ON THE JOB AT ALL. Two stars because the final output was fine. No apology, and no offer to discount the order even though they dropped the ball.