The team did a great job overall. I can tell they were conscientious of doing a thorough job. A…read morefew spots were overlooked (dusting ceiling fans and a shower tower that holds shampoos and conditioners). Other than that-the floors, bathrooms, bedrooms, kitchen and everything in-between were pristine! It is nice not to have to tell a team what needs to be done-they just do it! They had smiles (behind those masks they wore) and seemed to work very well together-enjoying their jobs. Makes a difference! I would recommend them fully and am confident they will get these last two minor items the next time they come work at our home.

A neighbor's great recommendation. I usually clean on my own, but decided to do this while I am…read morerecovering from surgery. I signed up for the Premium Package. It includes some services that I didn't need (e.g., bed sheet change and cleaning blinds). The walk-through was great - base boards, ceiling fans and those corners I can't get to; surfaces were spotless. I was charged the max in the quoted range for that packaged. It was my mistake to not look at that more carefully before I paid the bill. Realized this afterward and told Superior Bright. We went back and forth a bit and I told them that I should have read things more carefully. In the end, they Zelled me back some money to make up for those few things. They responded very quickly, to my initial request for an appointment and to the billing inquiry. The communications were professional. I will probably hire them again and request the same house cleaner. She joined the team just 2 weeks ago, but has 14+ years of experience. Gave a 20% cash tip plus my hydrogen peroxide cleaner so she had a Clorox alternative for future use. I sure got lucky - she was wonderful.

I have been working with Carolina Eco Cleaning for a couple of months now, and they are tremendous…read more They really do a wonderful job. Great attention to detail, friendly, and really eco friendly to boot! Dana and her team do an amazing job, and work quickly. Prices are fair and the service is excellent. I very much appreciate the help with keep the house clean! I highly recommend if you are in the triangle area, Chapel Hill in particular, to give them a call.

Finally found a non-toxic, eco-friendly cleaning company that would get my house as clean as…read morechemicals and leaving it fresh and clean smelling! Wonderful attention to detail, always arrives on time, flexible, can add custom asks if I need them. Prices are in the mid-high range, but you pay for what you get. Am very satisfied with service, and would recommend to anyone.

Essential Commercial Cleaning did a superb job with my garage post-construction cleanup project and…read morefor a great price. I had renovations done in my garage, including a popcorn ceiling removal, which left plaster, paint, and debris all over my items and garage floor. Essential Commercial Cleaning ensured that each item was handled with care and carefully cleaned/wiped down. They vacuumed and cleaned the garage floor and sprayed down two large garage mats. At the end they also broom swept my front porch, which also had construction debris on it, and was a kind and thoughtful addition! I will definitely look to hire them again for my future post construction cleaning needs.

From the owner: We specialize in residential and office cleaning!! Call now for your Free Consultation!!…read more(336)554-6712

Monitor these people. You will schedule services and pre-pay for them. Then they will come and not…read moreperform those services and perform the others poorly. The cleaning team will then try to slip out a door quietly leaving without checking in to see if you are happy. There is also NEVER a team member who speaks English on the cleaning team. So it is always very hard to communicate on the day of the cleaning appointment. When brought to the attention of a co-owner said co-owner will gaslight you with a fake order form and insinuate you are not being honest about what you ordered and PAID for in advance!! Pictures attached to support my claims of gaslighting and the poor cleaning. I will agree the co-owner wanted to send the team back to fix a bad clean job however as you see in his gaslighting email, he still insinuates I didn't order and pay for additional services that were not rendered. Thank goodness I still had my original confirmation of what was ordered and paid for. I don't know about you, but I refuse to allow people in my home who insinuate I'm lying. After actually doing their research they DID find I actually ordered and PAID for services not rendered. Maybe they should have researched first and not insinuate. That would have saved a client and this BAD review!! We had paid $370 for the cleaning. Pictures attached show they couldn't even dust properly. The house still needs cleaning after they left. I only requested to be refunded for the services I paid for that were not rendered. The co-owner on his own accord ended up refunding the entire cost and then whined to me about how his workers did actually work. Well then Josue don't refund the whole amount. Nobody asked you to do that and then play poor me. I don't know what's gone on with this company but we are DONE and we can no longer support or refer to Ana's Cleaning. Edit to add after Ana's reply: We didn't fire you because of 1 cleaning mistake. Though we found the cleaning to be done very poorly. We fired you because your business partner choose to not believe a client (who was correct by the way) and expressed that in a way that came across as insinuating that I was wrong. Instead of doing the right thing first and INVESTIGATING what exactly happened. That's why we fired you and that's why we are leaving a bad review. Josue needs to be retrained on client customer service.

I've used Ana's cleaning services once last year and I never got around to writing a review. I…read morescheduled for them to come last Friday but 5 minutes after they arrived, the power went out due to the rain from Hurricane Ian so they obviously weren't able to clean. So they got me on the phone with the scheduler and they were able to get them rescheduled to the following Wednesday. They showed up on time at 830am and didn't seem to mind that my cat and dog weren't crated. I think they liked my dog a lot. I work from home so I stayed upstairs in my loft area while they worked. They got done with everything in an hour and 45 minutes which was great timing as I needed to present in a meeting at 11am. I added baseboard cleaning and oven cleaning and they did a great job. I think some of the baseboards were missed but it's not noticeable. My oven hasn't been this shiny since I first got it. I decided to sign up for a recurring monthly cleaning. I really enjoy getting my house deep cleaned and me not having to be the one to do it! I really love that they made my paper towels look cute, left a card with the names of the ladies that cleaned my house and gave me a cleaning rag!

They consistently go above and beyond to do great work. Little things like making sure to complete…read moreclean the dishrack and vacuum the shoe closet show that they are dedicated to doing a great job each time. Pricing, scheduling and overall communication are great! Highly recommend!

Emma and her crew(s) are top notch/completely professional cleaners, who always go above & beyond…read more They are incredibly polite and astonishingly efficient. The *only* time we had an issue Emma - personally - handled it very next day & was very apologetic. She/they are also excellent communicators, who reply very fast. Would STRONGLY recommend for any/all your cleaning needs/wants.

Amelia was very prompt and very easy to work with. Her estimate for the cleaning services was right…read moreon target for the time the team needed. The crew that showed up for my move uut clean was great. They were very thurough and very detail oriented. We did an initial walkthru and went over all of the items that were to be cleaned.

Amelia is friendly and easy to deal with Her new crew was very professional and did a thorough…read morejob.

Maria and her crew truly go above and beyond in caring for our home. She is incredibly trustworthy,…read moredependable, and takes great pride in her work. They are thorough, detail-oriented, and always communicative about anything they notice or need clarification on. With four kids and a dog, our house definitely gets lived in -- and Maria and her team consistently give extra attention to the areas that need it most. They notice the small details, tackle spots I wouldn't even think to mention, and always leave our home feeling fresh, clean, and sparkling. Beyond their excellent work, they are simply kind and pleasant to be around, which makes such a difference. The value we receive far exceeds the cost, and we are so grateful to have found them. I would wholeheartedly recommend Maria and her team to anyone looking for reliable, high-quality cleaning services.

Used Maria and her team for years. Extremely high turnover. Maria is almost always on the phone so…read moreshe has very little time to train her staff. Maria is the only one who speaks English so you cannot communicate with the other staff unless you speak fluent Spanish. I cut them being a little bit too nosy looking in boxes and stuff that we're not their business. Would not recommend.