After having a new fence/gates erected by another vendor after the hurricane & being extremely dissatisfied with the gates that were warping/not fastening, I contacted Mayfield. They replaced both gates using extra support rods, put in new hardware & also installed 14 boards in the fence to replace ones that were faulty. They did exactly what they promised. The installation crew members (Jeff & Edward) were very polite & efficient at their jobs. Very pleased with the outcome. read more

Mayfield Fence did a great job. Both installers were great and listened to our questions and concerns. I would highly recommend them.

Only make appointments in 5 hour windows (who has that kind of time to waste nowadays) and then never called or showed up. Wasted half a vacation day for me - thanks! If this is how the quote process goes I can only imagine how bad their install would be. read more

Is it possible to give a zero star review? We went through Home Depot to get a fence installed in our new home. We've used their install services several times when we lived in Florida (bathroom remodel, tile installation, etc) and have always been satisfied with the timelines and work. Unfortunately, their subcontractor for this installation was Mayfield Fence. Took 8 weeks from contract signing and payment until they came out to install the fence. And then--oops, they had the wrong gates! So went another 2 weeks with promises and no results on getting the gates installed. Lots of excuses, though. Finally, I called Home Depot, who took this seriously. Was immediately put in contact with their customer service escalation team. The next day, got a call from Mayfield Fence telling us they were working on it, but the gates had not yet been made by their supplier! However, Home Depot kept on it, and we finally got the gates installed 11 weeks after contract signing! We would definitely use Home Depot again for home installations--but NEVER again Mayfield Fence! read more

This company is completely unprofessional when it comes to conducting business are only concerned about collecting money but if you are dissatisfied with their services will make it seem like your in the wrong like they have completed your contract terms and conditions satisfactory even if you make them aware that you are not satisfied with the service. This company will ask for more money to make repairs. This should not be the case if the customer is not satisfied then this company should honor their request and complete service request and not indicate that a new service request would have to be made and payment required before additional services is rendered. Do your research if your in need of a fence installation are any other service do not utilize this company. read more

Excellent customer service and install was within time frame as promised. Crew was courteous and did an amazing job! Definitely recommend.

I agree with the need to have zero star option suggested by another reviewer. We've been waiting on our fence repair since April (today's date, July 31). Told 8-10 weeks, it has been one excuse after another. Apparently even the threat of rain constitutes a valid reason for cancellation, over and over and over. The person with whom my husband has spoken most frequently has assured him we would be #1 priority so often, we've lost count. And again today, here we sit. I think this company is in dire need of a lesson in integrity, especially since a down payment was made for services yet to be rendered. Their website should include the reviews I've seen here to give potential customers truth in advertising. read more

I went through Home Depot in Simpsonville, SC to get my fence installed. I'm a new home owner so I'm in Home Depot at least once a week and love this store. I could've paid less and got it done faster but I decided to go through HD because it's reputable and i'll always pay more for quality and professionalism. The only good part about this company was the guy who came and did the quote. It took 6 weeks for them to even make the appointment date. The day of, I get a call saying they may not be able to come because 1 guy is sick. I told them it wasn't acceptable and they came with someone else. Then, after they left I found out that they cut my neighbors underground cable wire. He was without cable and wifi. The woman's response when I called to complain was "well what do you want me to do about it?" And they explained they weren't responsible because it wasn't marked correctly by 1-800-DIG. Of course I have no way to tell since the markings were all dug up. Then a few days later I find a string of huge nails on the ground (the kind you put in a nail gun). Either I or my 2 dogs could've been seriously hurt. My gate also doesn't close all the way on one of my 2 gates. I've asked Home Depot and/or Mayfield to reconcile any of this and haven't heard back in weeks. read more

BEWARE... LOOK FOR YOURSELF ON GOOGLE REVIEWS. My husband and I placed the order through home depot which we have done many times before when it comes to installations but had no idea that Mayfield fencing would be the worst ever. The contractor who came out Showed us many pictures of what fences they offered prior to purchasing the fence and having it put up we agreed in the end that we liked the wooden fence but we wanted the best fans so we wanted the high end quality wood that would last year's. The gentleman said OK and put it in the system that we would have a fence guaranteed to last more than 10 years with the wood, quality and customer service. We also explained that we wanted the fence up off the ground if it was going to be wood due to moisture setting in at the bottom of the fence from the ground, to prevent it from rotting faster. Every time we called after placing the order they were booked up booked up booked up booked up. Finely the end of August the fence was put up. Due to them coming so late we had no time to have then at home while they finished up the fence but after looking at it we realized boards were cut at awkward angles were not place tightly together like sold in the picture Of the contract we signed. Many of the boards are buckling already and coming and nailed some of the 4" wide boards are cut to maybe 2" At angles. All together they pieces fence together not actually putting up what we had saw in the pictures or guaranteed. Be where if you go through home depot or if you are looking for outside help do not go to Mayfield fencing. read more