Moldy and dirty bathtub. Badly stained sticky carpet…read more Awkward valet parking Friendly helpful staff Location close to Mayo We won't stay there again.

I like the digital key feature. The staff is friendly, and the proximity to Mayo and restaurants is…read moreimportant to me.

One star. Avoid this place at all costs…read more What a nightmare. We had two prepaid rooms and the problems started the moment we arrived. There was a long line to check in and a long wait to get rooms assigned. We finally got in and got our two keys for the two rooms, we dropped our luggage in one room, and left. Of course, the parking garage did not work with our key card, so back we went and waited in line again. The parking access was added and when we came back, neither room key worked. Back down to the lobby to wait in line again. The front desk reissued keys, but when we went back to open the second room, someone else's belongings were inside! At that point they said they would comp our entire stay and moved us into a larger room at the Staybridge Suites connected in the same building. That was the one nice gesture, except it didn't hold up. After we got home, not only was our prepaid stay never comped, we were charged additionally on top of it! I had to call my credit card company to dispute it, and when they tried to reach the hotel directly, they couldn't get through after more than thirty minutes on hold. This was at around 2 PM on a normal weekday. This is a terribly managed hotel with undertrained staff. One employee helping us was on her second or third day; another had just finished her first week. Nobody seemed equipped to handle even basic check-in, let alone the billing disaster that followed. Save yourself the headache and book somewhere else.

Pretty clean hotel room. The room had a focus on fitness, it had some exercise stretching equipment…read morethat came standard with the room, probable because of one's staying for the Maybe clinic and the thrust towards physical therapy. The hotel lobby is nicely set up along with a bar and restaurant (take this with a grain of salt), breakfast tasted like it had all been microwaved. They do offer parking in their garage, otherwise there is paid street parking, free after 5:00 pm till 8am

Found tiny black bugs in my hotel room on the 6th floor we usually stay at the Kahler (which is…read morewhat I prefer but insurance doesn't use them anymore) but staff is friendly and it's still close to Mayo, just freaked out about the bugs !

I've stayed here once before, however this stay was not so great. The bathroom was not spotless,…read morethere were ants on the bedroom and bathroom floor and the coffee cups were super old(not covered in plastic). They did provide a refrigerator but no microwave. I guess this a good place to stay with the convenience of having a restaurant in the hotel.

Great place to stay as a Mayo patient. Mayo is literally across the street. Good Mayo discount as…read morewell. The room was clean, was equipped with a full kitchen and a comfortable bed. This was our 2nd stay. Free breakfast, free parking and excellent customer care.

I recently stayed here for a surgery at St. Mary's and had a great experience…read more Rooms are spacious and clean, and the breakfast and soup/salad/sandwich time is welcomed (even if the food itself isn't amazing). What really sets this place apart is LOCATION. The entrance for St. Mary's is literally right across the street. It's nice to not have to worry about making it to appointments on time.

Earlier this month, I was taking a look at Rochester International Airport. In the past, there was…read morenothing but land around the airport. It was a pleasant surprise seeing more development by the airport, from hotels to restaurants. I checked out Rochester International Event Center. I like the fact that if you have a wedding or some major function at this centre, you can fly in, stay at a hotel nearby, and enjoy yourself. This event centre has a ton of parking. It's free, which is nice when such a place is by the airport. You normally need to pay. This event centre has the largest ballroom in Southeast Minnesota. It's over 13,000 square feet. Accessibility is decent, where you can park by the main doors and have those needing assistance enter the centre without dealing with steps or a ramp. This place hosts a number of events, including weddings, conventions, meetings, seminars, and corporate events. It may be a bit far if you live in northern Rochester to some, but it's an easy drive down highways 52 and 63. The food menu looks good. I wish that i was invited to an event at this place! It was nice finding this event centre. There wasn't anything happening when I was here on a Friday evening in early April. Perhaps it's busier on weekends. (165)

We attended an event here tonight…read more The center is located very quickly off the airport exit and is of reasonable size and resource. The parking is a private (free) lot. The staff are friendly and do a good job at their roles.

The best kept secret!! It's way nicer than most of the locations directly at Mayo so we stay here…read morewhenever possible if I'm not being sedated etc. The staff goes way out of their way to accommodate. 10/10!

If you need / want to be in Rochester, this is the only place to stay. First, it is impeccably…read moreclean. Like a surgical suite or semiconductor clean room. Secondly, it would be hard to exaggerate how thoroughly the staff here tries to please the guests. Milton, Jen, Nick and Kyle are the only three names I can recall offhand, but we dealt with a dozen in our two month stay and every last one from housekeeping to the manager was incredibly friendly, helpful and bent over backwards for any request. Lastly... they serve a fine chili dog. Stay here, you won't regret it.

When you arrive at the Brentwood Inn, you drive under/through the building to get to the parking…read morelot behind the building. Then, go through the unsecured door in the rear of the building and walk down the long hallway to the front of the building, where the reception desk is. If you need a shuttle to Mayo buildings, this is where you can pick up a schedule - there is no information in the room. Here are the BEST things about this individually owned hotel(?) (motel?): * Free Parking!! * Connects directly to Mayo Clinic through the bright and airy "Subway" level!! (There is no train, it just sounds better than basement.) * low entry shower * medical style recliner * 2 different shades of lightbulbs over the sink AND in the room (bright white, soothing yellow) * DAILY maid service * frozen water machine on every floor They provide the average amenities: * free breakfast of mediocre quality but with a good Bigelow selection of tea * bar of soap, body wash, shampoo, conditioner & lotion in travel sizes * small microwave * small refrigerator - turn it up when you get in the room: * small coffee(?) maker - they provide Tork brand coffee packets, powder creamer & sugar (not K-cup) * desk/dresser with a straight chair * nightstand complete with phonebook and Gideon's Bible The not so great ... at least for room 341 which was a 2 Double Bed: * the windows OPEN - ok, they are up off the ground and getting a breeze is nice but they FULLY open on the THIRD floor and it FEELS dangerous (I am NOT saying that it is, I am not a building inspector) * the air conditioner is in the wall and not appropriately weather-stripped ... every breeze camethrough across the heads of the beds * the beds, fully worn in down the center * the pillows, 2 "firm" that are just flat and 1 is so soft that you can roll it into the size of a softball * the sheets feel like canvas linen that they make the reusable bags out of, not the soft cotton that you want against your skin * the "comforters" on top of the beds are soft but thin - if you are chilly there is ONE velux type blanket on the shelf above the mixed-type hangers when you walk in the room door * no luggage rack or short flat area for for suitcase * the light switch for the bathroom was on the outside of the bathroom AND at least 6" away from the bathroom door jam * the toilet-paper was hung very close to the ground while the fixture was a standard height leaving a person to bend over to the side to grab and need a second hand to get the paper separated from the roll * the elevator by the office runs up and down from L(obby) level to 2,3,4 but if you want to go through the S(ubway) level you have to go along the long hallway (from RM 324) to a second elevator that runs S,2,3,4 (no level 1) The bad: * The door to the room appeared to close but could then still be opened, it had to be pulled extra firmly and double and triple checked * The bathroom door appears closed but will randomly pop open * If someone is in the bathroom with the door closed when the door to the room is opened or closed, the bathroom door will open on its own * the bathroom door opened less than 1" away from the end of the edge of the toilet (photo evidence) * the tissues feel like tissue-paper that you would use to wrap a present ... I could not use them on my nose When you get down to the Subway level there are new vending machines. Then you are in Mayo Clinic. You can get a wheelchair here if you need to borrow one. The markings for all the Mayo buildings are clear and straightforward. If you think you are lost, you probably have not gone far enough yet. When you want to return, follow signs for the Graham Parking Ramp. If you borrowed a chair, leave it outside of the Brentwood Inn. You should need your key to call the elevator to come take you up. However, on occasion the door to the steps (directly across from the elevator) may be propped open requiring no security. If you need a handicap accessible room, I would make sure that yours is when registering. My room had a long walk that included 2 steps to get to the elevator that took us down to the Subway. I have to say that despite many inconveniences and lack of creature comforts, if I needed the location, for the right price I might go back. However, I would probably go back to somewhere slightly further away and take the shuttle as needed.

Very convenient to get to the Mayo Clinic especially if the weather isn't nice. The room is small,…read morethe mattresses are old and lumpy. Meets basic needs for sleeping. They serve breakfast of premade omelets (that I did not try), cereal, yogurt, boiled eggs. Nice if you have early morning appointments and are in a hurry. Nothing fancy here.

Just look for the big yellow water tower that looks like an ear of corn and you will find the…read moreFairgrounds. They have events here practically all year round. A winter's farmer's market, hockey games, bull riding, flea markets just to name a few...but the big event every year is the Olmsted Country Free Fair and it is always a wonderful event to take your family to. You can get up close and personal with different breeds of pigs, cows, sheep, goats, horses...and talk to the people that are involved in raising them....I enjoy this very much. There is always a very competitive talent competition that will entertain and delight you....and let's not forget the corn dogs, lemon-aid and cotton candy.....oh yeah.....

We've been to this county fair about 5 times. Everything is pretty typical of every other county…read morefair around the state. They call many of these county fairs "free fairs" but you have to pay to get in. The money probably is for parking but no matter how you look at it it's not free. But it's a fun way to kill some time and the look at the exhibits.