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MB Tabor

5.0 (1 review)
Closed • 12:00 pm - 5:00 PM

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iTrust Wellness - West Greenville

iTrust Wellness - West Greenville

3.0
(14 reviews)
2.1 mi

I'm writing this review out of genuine concern, not anger…read more I recently tried to help my grandmother access psychiatric care through iTrust Wellness. She is an older adult currently dealing with serious mental health challenges, including paranoia about her personal information being accessed online. She is also not tech-savvy and is in no condition to navigate online forms or self-referral systems on her own. I called simply to schedule an appointment for her. I was not asking for medical information, diagnoses, or records. I was told--repeatedly--that due to HIPAA, I could not schedule the appointment and that everything had to be done online through a self-referral form. This was extremely distressing, given her condition. What was most concerning is that even after her primary care physician's office called directly, the response was the same: go online, fill out the form. There was no attempt to problem-solve, offer accommodations, or meet her where she is. This left me wondering: how many elderly or vulnerable patients are unable to get care simply because they can't use the internet or are afraid to? Mental health care should be accessible, especially for seniors. Compassion and flexibility matter just as much as policies. Unfortunately, this experience felt rigid and impersonal at a time when care and understanding were desperately needed. I truly hope iTrust Wellness reconsiders how it supports older adults and families trying to help them.

I've recently started going here and have been seeing Stephanie Mancecor. I can't express how good…read morethis experience has been! She is a great listener and has genuine empathy for her patients. She was able to pinpoint my issues and treat them appropriately and successfully!

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ITrust Wellness was recognized in 2023 as the Upstate's Best Mental Health Provider, among many other achievements.
ITrust Wellness was recognized in 2023 as the Upstate's Best Mental Health Provider, among many other achievements.
Offering Flexible, Accessible, and Affordable mental healthcare is our priority. Visit itrustwellness.com today to learn more.
Offering Flexible, Accessible, and Affordable mental healthcare is our priority. Visit itrustwellness.com today to learn more.
No referrals are required - simply visit our website and take our self-referral assessment to book your appointment today.

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No referrals are required - simply visit our website and take our self-referral assessment to book your appointment today.

MB Tabor - c_and_mh - Updated July 2026

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