Super helpful patient and clear. Went above and beyond. When the screen they fixed stopped working…read morethey honored the warranty and fixed it. Thanks Juan!

Cracked my iPhone 14 Pro screen and got it 'fixed' here. Lots of issues since-- when the screen…read moregets dark, it gets a weird green tint. Lots of weird flickering, often the phone can't decide what brightness to be at and cycles through a bunch of brightness settings. I brought it back in and the guy said it's an issue with iPhone's new software update, not their screens. That is a crazy way to look at it :( He said he could put a new screen on it but it would have the same issues. Really kicking myself for not going to the Apple Store and paying full price for a real fix.

Carissa was such an incredible help! After dealing with countless customer service calls and an…read moreinitial visit to the store, I wasn't getting any help. No one knew how to solve my issue and I was being told to call customer service to then visit a store location to back to calling customer service. I felt like I was being given a run around and was at my wits end until Carissa was able to solve my problem with ease, calmness and understanding. She is an absolute superstar!!

We knew this store was a problem just from the outside appears. It's absolutly filthy. There's…read morecrap all over the sidewalk and street, junk and trash in the tree and plant beds and looks like a total hell hole. They didn't seem interested in new business.

Got my phone screen fixed here. They use the cheapest f****** lcd screens. Soo cheap that you need…read moreI'll have to return three times in one month from your phone simply falling from the bed. Screen gets insane streaks and then turns black from ONE DROP. If it's an emergency they are quick to fix it. But if you want longevity please just save your money and go directly to apple. Apple charges an arm and a leg but it'll be worth it in the long run

Your Friday afternoon block parties are annoying as fuck. Nobody even uses boost mobile anymoreread more

Last of the mom and pop discount stores, the staff is very knowledgeable and they offer financing…read moreon everything they sell. I went to buy a Bluetooth radio and was very pleased with the bell of service given to me. I would say give them a try, they have open box specials on all name bran appliances, electronics and more. Ask the staff for guidance they will point you in the right direction, they helped me greatly!

These guys have been around for ever. I'm so grateful for the hands on help they gave me. My off…read morethe cuff projects and their problems are always resolved here. The best part is no Internet waiting. I'm no longer surprised when I ask for a gadget Zoe some adapter type thing and they have it. They remind me a little of radio shack without the questions about your personal information.

This review is regarding the customer service at this store…read more Vincent, a sales associate is aggressive, rude, and condescending to the customers and colleagues. This is the third time I've encountered him and today has to work with a manager even though he was fighting to keep my sale. (He's a snake). Luckily Guillermo was friendly and informative - he and Greg are the only reasons I kept my business at the Greenpoint store.

Atrocious store with a miserable customer experience. I had a replacement phone to pick up, and the…read morerepresentative kept insisting we owed them money. We did not. She then shrugged and said to talk to her manager, Abiud, and did not engage with us further. The manager throws himself next to us, makes no conversation, and denies my request. Even though it was cleared by T Mobile and I was only there to pick it up. When I asked him to help me repair my phone, he shrugged and said I had to go through insurance, but that he couldn't help me with that either. When I expressed my frustration, he sucked his teeth and said, "I'm getting screwed here too, lady." Excuse me? Helping a customer with a cleared and approved repair is "getting screwed"? When you held my replacement phone hostage? AVOID AVOID AVOID. If you are not buying a device and the mediocre employees can't make commission off of you, they'll just do everything in their power to be as unhelpful as possible. Stop acting like your only job is selling phones. You aren't a salesman, you're a customer service rep. Act like it.

Love this location!! This is the third time I've come here, and the second time Max has taken care…read moreof me and helped me out with whatever I need assistance with. Highly recommend this place, it's clean, quiet and the staff is super friendly, helpful, and "really fast" and very professional. They know what they're doing!!! Thank you MAX..

I had finally decided to pull the trigger and change out my old receivers for the Xumo for both the…read moreTVs in our house to not only lower our bill, but to have everything on a streaming platform now. I only had to do a dropoff during this visit, and it was pretty quick and painless. I was taken right away by a very unenthusiastic employee, who quickly took my receivers and printed me out a receipt, confirming that I returned the equipment. I will have to call Spectrum later in the month to verify that they did remove the equipment from my bill since the Xumo boxes are up and running. This location overall is pretty big and clean. Very spacious and I was offered to take a seat while I waited, but opted not to since I sit all the time at work. Glad this location is relatively close to my work to get stuff like this done.