I could not recommend Claire and her team enough. We had a poor experience with another company…read morebefore we worked with Claire and she turned our homebuying process around. They were quick, efficient, knowledgeable and had timely responses to emails and calls. Their online document submitting system was smooth and effortless. Over my family had a pleasurable experience buying our first home. Thank you Mortgage First!

I had a very unique situation and Claire and the team at Mortgage First did an amazing job of…read morehelping me find a solution that fit. They made getting a mortgage easy, took plenty of time to explain everything to me and I really felt like they went above and beyond to help me every step of the way. I cannot recommend them highly enough...you are in good hands with them and they will help with my next mortgage...if I ever move again!

Update:. Scott recommend that I pull money out of my 403b to pay for the down payment on my house…read more Unfortunately, he was apparently unaware that to do so incurs tremendous tax penalties. I ended up with a massive penalty equal to the money which I pulled out of my 403b. This seems like something he should've been aware of it and been able to advise me appropriately about and therefore I have lowered my rating.

Scott is a miracle worker. The day before I was to close with Freedom Mortgage a title discrepancy…read morewas found and Freedom needed to delay the transaction. It was an absolute nightmare as our home was packed and movers were scheduled. I called Scott the following day and he immediately had his underwriters scrutinize the title and there were found to be no issues. Scott and his team (Selisha and Melissa) went to work on my loan immediately. Time was of the essence. Scott was able to close on my loan just a few weeks later. He answered very late night texts to my questions. His knowledge, effort, professionalism, directness and customer service is excellent. I can't recommend him enough! THANK YOU SCOTT!

I was referred to Karen at Landmark by our realtor. What a blessing in this chaotic crazy time…read more The mortgage process in itself, is not an easy process. Yet, Karen made it the simplest mortgage process I have experienced. This is the 4th and hopefully, final home purchase for my family. Karen made herself available anytime I had a question. She is professional and knowledgeable. She negotiated a great rate for us. I knew through the entire process that she was there for us. Seriously, if you need a Mortgage talk with Karen. I am pretty sure you won't be disappointed!!

I was originally referred to Tyler Westby at Landmark Professional Mortgage Company (in 2003) by a…read morefriend who is a real estate investor. I was told they would work hard to obtain the best mortgage financing, at the lowest rates. I have obtained 4 mortgages through LPMC since then. I appreciated the courteous attention to my needs each time. During my most recent mortgage I ran into a complicated HUD issue due to an unintentional error on my part during the title process. It would have been easy for LPMC to leave me on my own since their job was done. Instead, they stood with me through this ordeal (over 3 months) and, mostly attributable their efforts, the matter was completely resolved. LPMC has earned my business and my highest possible customer rating for their awesome service.

Tracy was a pleasure to work with and did an excellent job communicating and managing the process…read morefrom beginning to end. I would confidently recommend her to any clients looking to purchase a home.

Tracy made me feel so at ease and calm during the house buying process. She is so attentive and…read moretruly cares for you. Thank you, Tracy! You are the best!

Please read my copied Facebook review photo below. Lisa is incompetent, misleading and…read moreunprofessional! Less than one star rating!!

Lisa is very professional, excellent communication, very reliable. In my 35 years in sales, I KNOW…read morea good representative and Lisa is exceptional. We accomplished our business during the very trying times of covid where the normal world of mortgage companies was turned upside down. Lisa did an extraordinary job during the covid pandemic. Customers should realize that companies are strained due to their employees who contracted covid. These are times like no other. Patience and understanding are vital.

If you're in the market for a mortgage, there's no one better to have on your side than Brooke,…read moreKim, and the team at Knight Financial. They turned what can often be a stressful and complicated process into something easy and straightforward, making us feel confident and supported every step of the way. What truly sets Brooke and Kim apart is their dedication to their clients. They go above and beyond, treating you like family and ensuring you get the absolute best rate possible. It's clear they care deeply about their clients' well-being and financial future, and they work tirelessly to make sure everything goes smoothly. I wouldn't want anyone else handling our mortgage. Brooke, Kim, and their team are simply the best, and we couldn't be more grateful for their expertise and care during our home-buying journey.

Brooke, Kim and his team did a great job (again) helping us through the mortgage and closing…read moreprocess for our home. As repeat customers over several houses/refinances, we knew we could count on Brooke and team to be responsive (including weekend calls) and to provide quality service for our mortgage. We highly recommend using Knight Financial for your mortgage and home buying needs.

The only reason I gave a rating of "five" is because there isn't an option to give SIX!…read more My wife and I have had a lot of experience over the last 23 years buying and selling properties. We had been watching property in a very specific part of town for nearly two years. As our country's financial outlook began to turn gloomy, we decided we'd better pull the trigger quickly before rates went to the moon. A friend we trust recommended Phil Gerstner at Lighthouse Home Loans. We reached out to Phil and the rest is history. Understand, we've bought and sold more than a dozen properties in a couple of decades and we have NEVER had such an OUTSTANDING experience as we did with Phil and his team. We thought for certain we'd waited too long and would pay the price through high rates. Phil shopped our loan HARD and found us several options to choose from that made sense and were manageable for us. Phil took the time to teach us about the process, broke each option down into steps that helped us understand potential outcomes BEFORE we made a decision. We have NEVER had a broker take the time and spend the energy doing this before and we have come to VALUE Phil's thoughtful input. I CANNOT RECOMMEND PHIL AND LIGHTHOUSE LOANS STRONGLY ENOUGH. You will be doing yourself, your family, and your future a huge disservice if you don't at least have a conversation with him, talk about your plans, dreams, and options. Thanks Phil and Lighthouse! We LOVE our new home.

Phil was knowledgeable, responsive and extremely helpful in making sure we had a good experience as…read morefirst time home buyers. He made every effort to get us the best deal and was constantly giving us good news. I really liked working with Phil and Lighthouse Home Loans. I would HIGHLY recommend them to anyone.

HORRIBLE TRAUMATIC EXPERIENCE My amazing father has dementia…read moreand my family is dealing with the many challenges that come with this disease including the loss of his drivers license and the decision that he can no longer care for himself. It was time to sell his home and he would move to a place where meals are provided and other care that he needs is available. Mind you my parents have only purchased 2 homes in their lifetime and still reside in my childhood home. They are not savvy or knowledgeable about anything related to selling a house. I was ultimately referred to the realtor's broker Melina who contacted me about my requests for fliers and/or a QR code and using social media to promote the house and specifically that in the walkable neighborhood of Englewood where my dad's house is located is a great way to inform people about my dad's remodeled and quaint home. I was told that fliers, social media and other suggestions for advertising were NOT within the advertising agreement that my dad signed with my mom present. They are responsible for signing the agreement but they also didn't know that for the agent/broker commission that all they would essentially receive is staging for a tiny 2 bed 1 bath home, pictures of the property and an open house (neighbors by invitation) the open house was self serving as a way to meet new potential clients and let looky Lou's snoop around the house. I was appalled and shocked no hustle, no strategy whatsoever to make this house move quickly. I believe the house had been on the market for not even 2 weeks and when Melina the owner of this company spoke with me she was a NIGHTMARE think Devil Wears Prada Linda Wintour kind of pompous, rude and condescending. I was hurt, felt disrespected and very upset by her actions and how she treated me. It led to a total breakdown in trust and confidence in her and her agent. I'm not sure if she had even the slightest twinge of care about my family and caregivers fatigue from caring for a family member. Selling his house included the dismantling of my dads home, belongings and it's a painful experience for him and our family. Hiring a realtor and a broker is supposed to take the responsibility and stress away from the family turning it over to "professionals" who happily collect commission and that is when we decided this was not a safe or honorable place to place our trust. The worst part is that I informed Melina owner/broker that my dad didn't have a copy of his signed contract nor did my mother. The broker said that it must be in a box from his move....ummm....No. Electronic email is standard for sending a contract. I did speak to Melina/owner-broker again and I was hoping for a chance to move forward and unfortunately I was again met with a communication style that was abrupt, harsh and her goal is about winning and being right instead of seeking to understand and find common ground. On the complete opposite spectrum our agent remained positive, kind, caring and compassionate. I highly recommend her and hope she's able to find a brokerage firm that matches her energy and professionalism. We appreciate her dedication to our family.

If you are even considering buying a home in Salem/Keizer, I need to tell you a story about an…read moreamazing woman and realtor - Melina Tomson. My Mom recently passed away from brain cancer. It was my job to "handle her affairs", one of which was to sell her home. We interviewed several people based on YELP reviews. We chose Melina to sell Mom's home. We had NO IDEA what a good choice we made. She staged the house just beautifully. Within days we got our first offer. But there were problems on the horizon. Essentially, my Mom's home (which looked beautiful) had a fair amount of deferred maintenance. Here's what we faced 1) sunken oil tank, 2) old roof, 3) heater air-conditioning needed to be replaced, 4) water main to the street needed to be replaced, 5) electrical panel needed to be replaced. That, combined with clouds on the title and some other "issues" meant that we had two "failed sales". Through all of this Melina was "as cool as a cucumber". She always had the answers. More than that - she always knew exactly the right person to call in to help. And, since she's worked with all these contractors before, she was able to get them to do the work with the expectation they would get paid at closing. She did all this with a super positive attitude. The house sold in a fairly short period of time considering the challenges. I don't live in the Salem/Keizer area so there is just no way we could have done this without Melina's finesse, knowledge, and hard work. If you are considering buying or selling a home in the Salem/Keizer market, your first move should be to pick up the phone and call Melina. I'm not a huge referral person, but I would take a phone call from anyone that has any questions. Melina is a rock star! Thanks! You are a friend of the family...