Absolutely outstanding customer service and products. Matt was extremely helpful and timely with…read moregetting information on exactly what I was looking for. It's a small locally owned business with a huge inventory of products and an outstanding service department.

I started a brand new herb garden in Michigan 3 years ago with herbs from Scott's. I can't even…read moretell you how gorgeous and prolific my herb garden continues to be every year. The parsely I put in 3 years ago came back again this year. And it tastes wonderful. Whenever I am in this area, I have to go to Scott's to see what is new. This year I bought a couple house plants and garden items to take back to Michigan. Even if you're not shopping plants, stop in for cold ice cream on these hot days. They moved the ice cream window into a spacious adorable space with seating. (Only to-go during this phase of reopening during COVID19). And the gift items are so cute. You know you need something so stop in. The staff is very knowledgeable. Happy planting!

I hired Scot's to take out my old retaining wall and put in a new one last July. I was told work…read morewould start in October, but at the end of October, not only had they not started, I had not heard from them, either. When I contacted them, I was told that they were backed up because it was such a wet fall, which I understand, but why no phone call telling me they were going to be a month later starting? When they did finally start, one man would show up to work on breaking up my wall. One day he got less than a 1 foot section broken up. He told me the next day that they had sent him with a piece of equipment that had no hydraulic fluid in it. Once they got hydraulic fluid, the breaking up process went much faster. Once the breaking up began, however, the worker(s)- and it was frequently just one man- didn't put in anywhere close to a full day of work. It was not uncommon for me to come home at my lunch time at 11:30 and have him/them just showing up as I was leaving. They would be gone before I got home from work at 4PM. I had a construction company at my house replacing my kitchen floor, and they even made the comment that they wished they worked for this company because their boss expected them to put in a full day and Scot's clearly did not. During Thanksgiving week (the whole week), the whole crew took the entire week off to go hunting. I understand this. What I don't understand is why they had to leave TWO large pieces of heavy equipment sitting in my front yard. This whole time I was getting absolutely no communication from my landscape designer or the owners. When I finally reached out to the owners to express my unhappiness, I started to see a full crew at my house for a full day. When the wall was finished, it WAS exactly what I had envisioned and paid for. Fast forward to this spring and my first mowing. Because they had torn up my front yard, Scot's put down grass seed and covered it with a thick layer of straw. As the grass is just now coming up through the straw, I waited to mow until yesterday. As I was mowing, I found SEVERAL (at this point, over 25) large rocks and pieces of my wall they had broken up and didn't pick up in my yard. When I say large, I mean mower-ruining large. Rather than pick up the rocks and pieces of wall, they threw a thick layer of straw over the rocks to hide them so I am finding these unpleasant surprises all over my yard. I also found several pieces of twine in the yard from where they opened up the bales of straw but didn't bother to take out the twine. Because spring is a particularly busy time for me, I frequently have a boy who is in high school mow my lawn. I am grateful he was unable to mow yesterday because he (or his mower) could have gotten seriously hurt thanks to Scot's negligence. I was foolish to have gone to this company and will tell anyone I know who is doing landscaping to STAY AWAY from Scot's!

They seem to know what they are doing here, I took my computer in and they took care of the issue…read morewithin a couple days. I'm happy as long as the job is done and they got the job done. The only thing that put me off a bit was the attitude of the guy I talked to but I'll just assume he was having a bad day. Good job guys.

I have always had good luck with them until today. I took a new computer with the old one and ask…read morethem to transfer the itunes library to the new one. They told me that they could not do that because the music was copyrighted and I would have to download all of the music again. I was a little skeptical but they were insistent. When I got in the car I looked it up on my phone and discovered there are 4 different ways to transfer your library to the new computer. So, I came home and did it myself. So disappointed.

Each time I stopped to casually look at bikes I received good service. Eventually I bought an…read moreE-bike and all 3 employees I worked with made me feel confident I was making a wise choice. Would buy from them again.

Not the best experience in the world. Decent selection and prices were okay on some items. Lots of…read morebikes. The problem is the inattentive staff who really don't care if you buy anything or not. We walked in and were basically ignored by all staff. Too busy on their phones and just standing around shooting the breeze. Felt awkward as soon as we entered because of this. Tried to strike up a conversation with one of the staff but was just meh. Was going to buy a suspension fork, crankshaft, and whatever else I could for my new bike build but we just left because it didn't feel like our business mattered. As much as I'd prefer to support a local business, I need that business to care just as much about me and its own business as I do. Sadly, I doubt we'll go back. No real reason to drive 25 to 30 minutes to be ignored. I can get the same level of customer service online since it was hands off, impersonal, and cold. Sad to have to leave such a bleak review because I was hoping to build a relationship with a bike shop near my new hometown.

I love the quality of their products. Hard working small business! Ran by two professional men…read more They have wonderful steel case desks and chairs.

My go to florist for family events. They always produce exactly what is ordered and the one time I…read morethought they missed a delivery, they were able to tell me exactly where the order was delivered and everything was fine.

Worst experience I have ever had. I called the shop and asked about getting a dozen roses delivered…read moreto my wife for valentines day. From the get go the lady on the phone made me feel like I was bothering her. I asked her politely if there was a certain time that she thought they would be delivered, and she bit my head off and made me feel uneasy. To top it all off the arrangement looked very rough and I was charged 75$ when I was originally told 55$.

Amazing vibe, and amazing people. Every time I have gone there it has always been a pleasant…read moreexperience, and I'm always wanting to go back. All of their products are made with such good quality. Nothing is ever made cheaply. They have decorations that make you feel like you're in a movie. So cozy there, and it has everything from bags to food to decor to clothes. They even have an ice cream shop downstairs along with more of their products. 10/10 service and value.

I called late in the afternoon for flowers, as my uncle had been hospitalized. I live all the way…read morein CA. The guy who answered the phone was polite and efficiently helped me order a beautiful arrangement. I was very thankful for his assistance as my phone kept cutting out as I was traveling and had poor reception. My uncle was very happy with his flowers. Thank you Crown Florals

Very friendly and wonderful staff. They did a fantastic job from start to finish. I would recommend…read moreInspired Creations by Merrilee Burton to anyone.

I appreciate the very good service I received from Inspired Creations by Merrilee Burton . I would…read morerecommend your company to anyone.