My recent experience at McAllen Medical Hospital's Emergency Room was deeply concerning, marked by…read morepatient mistreatment, neglect, and a troubling lack of competence. I was initially evaluated by a recent medical school graduate with only four months of experience, who discharged me with a vague diagnosis of "headaches" and a prescription for nausea--without adhering to proper protocols or completing the diagnostic orders I arrived with. The attending physician never entered my room or spoke with me prior to discharge, relying solely on Dr. Zapien's inaccurate assertion that I had presented for headaches, which was far from the truth. It was only after a family member--an experienced Emergency Room Physician and faculty member at a leading medical school--advocated on my behalf that my discharge was canceled and I was admitted to 4 East. Unfortunately, conditions deteriorated further upon admission. My stay on 4 East was characterized by patient mistreatment and a disturbing disregard for ethical standards. My assigned nurse, Branden, exhibited gross unprofessionalism and moral insensitivity, engaging in unsolicited, inappropriate, and psychologically intrusive commentary that had no place in a medical setting. His conduct demonstrated a complete lack of respect for patient dignity, emotional well-being, and trauma-informed care principles. If you or a loved one ever encounters a similar situation, please know your rights: * Request to speak with the Charge Nurse * Then the House Supervisor * Follow up with the Director of the unit (or the Director of the Emergency Room if you are in the ER) * File a formal complaint with the Hospital Administrator Do not stop there: * Report physician violations to the Texas Medical Board: https://www.tmb.state.tx.us/resources/for-the-public/complaint-about-licensee * Report nursing violations to the Texas Board of Nursing: https://www.bon.texas.gov/discipline_and_complaints_policies_and_guidelines_filecomplaint.asp.html * Submit a patient safety concern to The Joint Commission: https://www.jointcommission.org/en-us/contact-us/report-a-patient-safety-event Every patient deserves competent, compassionate, and professional care--not indifference, incompetence, or unethical behavior. Speak up and speak out. Hold accountable those who have long operated without oversight, lacking basic medical skills, common sense, and human decency.

Was in ICU and for some reason as soon as my doctor was out the room, I would be told by one ICU…read morenurse that there was nothing wrong with me and I'd be out soon. Another unknown doctor came in and told me in a terse tone that people live with my condition. I was moved without my doctor knowing to a regular room, I spent a few hours there and was flown out to a hospital in Houston for open-heart surgery! Ridiculous!!! I'm blessed that my two doctors held their own: Dr. Menon and Dr. Georgiadis.

Came in and got seen right away. My finger was broken half hanging off and they were able to save…read moreit and put it back and stitch. The quality of care was amazing. These nurses were amazing.

My husband was at South Texas Health System in Edinburg for 3 1/2 weeks. Due to his declining…read morehealth, we made the decision to enter him under hospice care services. Dr. Olga Olivares-Herrera took her time in introducing herself, listening to us and explaining to my family my husband's condition and the pain he was experiencing. Dr. Olivares-Herrera assessed my husband's health condition and saw the pain that he was in. She acted immediately with the medication that he needed and it brought him the pain relief that he so desperately needed. Dr. Olivares-Herrera and Selah Hospice Care Services are providing my husband with the pain management and medical care that he needs for a better quality of life. Thank you Dr. Olivares-Herrera and Selah Hospice Care nurses for your genuine care, support and kindness.

I took my mom for a scheduled cardioversion at 10am. We arrived at 10:15am to the room. No one met…read moreus in the room to hook my mom up to the monitor. After more than 10 minutes, I ended up having to connect my mom to the monitor and take a set of vitals for her bc NO ONE DID. After about 10 more minutes, one person showed up, peeked in and said,'Oh! You already have vitals.' Which was because I PERSONALLY had to do it myself. Dr. Lozano showed up a little after that to ask about anesthesia. The nurse SANDRA, RN who I found out was my mom's nurse almost 2 HOURS later came to ask questions or do the medication reconciliation until 12:15p. This was after more than three people stuck my mom More than 6 times to get an IV. The med rec was done at 12:15 as the CL nurses and anesthesiologist were there at bedside waiting to get consent and take my mom to her procedure. Which all of this should have been done HOURS prior. At 1420, I arrived back to the room after the procedure and she STILL wasn't connected to the monitor. So I HAD TO DO IT AGAIN. Why was she in her room by herself in the dark with no post procedure vitals taken per policy? At 1428: I had to Unclamp the IV fluid after the nurse hung the fluids and said that they needed to be run. I told the nurse there were no drips in the chamber so she needed to check the IV that took more than 4 people to start, so she hadn't even checked if it was running. The nurse then flushed the line, however my mom ended up having blood pushed back into her IV very quickly and painfully because she said,'OWW!' SANDRA should have clamped and then disconnected IV TUBING BEFORE flushing fluids in the line. MY MOM WAS Only offered the call light until 1444. So she hadn't had anything explained to her ALL DAY. Complained to the charge nurse 1450. 1455: Charge RN Isidro came to follow up with us. -1505: Charge RN started 'incidence' report. I just wanted to get out of there FAST and NEVER GO BACK AGAIN. EVER. BOTH my mom And I have been nurses for more than 10 years and it was absolutely an absolutely HORRIBLE experience that should NOT have happened with the supposed high level of care, vigilance, and nursing excellence that should be given to ALL patients at ALL times. I would NEVER recommend this facility or poor nursing care to anyone EVER.

I went because I was showing signs of pre term labor and I was terrified considering it was too…read moreearly for my baby. I went in at 2am and the staff in the ER were very nice and compassionate. In my room, the nurses were nothing but kind and answered my questions completely. I stayed for 2 days and the nurses were the absolute best I could ask for. I wasn't scared to ask questions and they were exceptionally friendly to me, and they never made me feel ignored. I can not thank the staff enough for their ability to be so compassionate and go above and beyond to help me understand everything I had questions about. Thank you to all the staff immensely, it's clear that they care about their patients.

I was there in March 2025 for no more than an 2 hours for stomach ache and they charged over $…read more52,000. They did 1 cat scan, nothing else. The nurse was upset I declined pain meds and made a rude comment to the doctor insinuating I was lying about being in pain. Months later I got a bill for almost $1000 after the insurance processed their ridiculous charges. Most of the time I was alone in the room without any medical attention. The doctor did not even explain my test results, just said it was inflammation. After reading the results once I had left, I had to walk in there again to ask about the note on the records stating there was plaque in my abdominal artery. Go somewhere else where they don't scam you and doctors actually care !!

when I was told I was pregnant I was told like if I was disappointed in as if they were my parents…read morenot only that they're very unprofessional I overhear the employees talking in the lobby, saying she could've just gone to Walmart to get a pregnancy test it would've been cheaper that is very so unprofessional to say knowing I was there and could hear them then when the doctor came to tell me that I was pregnant, he was talking to me with very low sympathy, not even showing that he cared was just ready to get me in and out, but still had me waiting almost an hour just for a prescription so I could leave the emergency room. This emergency room is ridiculous and very unprofessional. then, Dr. tells me he's going to prescribe me prenatal vitamins and doesn't even prescribe them. I literally just walked out never will come back here again.

I was very unhappy with my postpartum care at DHR. The nurses seemed unorganized and often gave…read moreconflicting information. I even had to manage my own medication schedule by setting an alarm and then ringing the nurse. This actually led to a missed dose of my medication at one point, something I've never experienced at any other hospital. Worst of all, pain management and education after my C-section was awful. I was left in severe pain for over 8 hours and treated like I was a drug addict. It wasn't until my body was literally shaking from pain that the nurses were suddenly allowed to give me something more than ibuprofen and Tylenol. I couldn't wait to leave. I won't be coming back, and I hope the Valley gets more compassionate healthcare providers.

Went to get checked because i had water come out ,out of nowhere and the nurses from dhr were being…read morerude and mean the fue times I went there they told me that it was normal for water to Come out but my family members had told me that is not as well the Dhr nurses seem they didn't wantEd me there no more that they told me it was normal and send me home and told me to read the papers they give me when they realize me that they helped allot and I end it up Reading them and it said the the fuild that was coming out is because im already in labor that it takes 24 hours to feel contractions

Barium and Bebop! I never would have combined the two, but what a great way to relax and undergo…read morethe Positron Emission Tomography (PET) scan. Adrian took all my vital information before I was injected, ever so lovingly with a butterfly needle. He chooses to use this small needle because he does not like needles and prefers to keep his patients at ease. I don't remember what the injection was. Then barium was served in a styrofoam cup with a straw. (Yum Yum) With meds in place, I waited 45 minutes for the correct reaction in my body. This is where the wonderful music comes into play. Adrian chooses music he thinks his patients will enjoy. Had there been more space in the room I would have been bopping around. He chose exactly what I liked. Next was the CAT type machine. The music flashed me to the 1970"s, with John Denver, Harry Chapin, James Taylor, Elton John and enough more to last the 25 minutes of this procedure. Again I would have loved to dance around, but the procedure is a "do not move" one and therefore I did not want to have to retake this test. On the way out, Adrian gave me a CD of the 70's music. Five stars for Adrian, Lupe, and Cristina.

This hospital has a Ronald McDonald House ROOM. I say ROOM because it is contained in the hospital…read moreon the 3rd floor and open from 8:00a.m. to 9:00p.m. only. The Ronald McDonald ROOM has almost everything that a parent would want: washer/dryer, restroom with shower, bedrooms to take a nap, kitchen and kitchen seating, a computer, and a living room with comfortable couches and television. Many volunteers help the room's leader Jorge Barrientos! Winter Texans often donate children's blankets, and many others donate stuffed animals, small toys, children's books and more that a parent(s) can take back to his/her child that is staying in the hospital. Anyone can donate items, from toiletries to food to toys, for the parents or children. A great cause! Everything is free to parents! From shampoo, soaps, towels, food, coffee and sodas, etc are donated. This is their room to relax and get away if they are unable to return home for the day. Remember the room is open from 8:00a.m. to 9:00p.m. Wonderful and PEACEFUL area for any parent of a sick child here at the Edinburg Children's Hospital whether you come in for a minute, an hour or more as needed.

I've had my baby infant to be exactly 2nd floor room #268 under Jimenez some of the nurses are so…read morerude they just want to end up their duties or finish shift and are not compassion that our kids are sick maybe its how they want to their kids to be treated when I would call not at the times but there was one time when no one showed up after two hours I would say and it was someone that was in training I didn't want to get after her because I hadn't seen her then they told me she was in training well they're was thin nurse name Rick I believe he was rude with the suctioning to my baby I just felt it's a little ruff for them and he's like I being doing this for years ok I know what Iam doing" and saying are you a first time mommy ? Like oh I have to explain her" ,but I wanna say for the exemption of two nurses I remember their names Galilea totally different I event thought she was an advanced nurse or something because she was really nice explaining everything I was like where you been looks like she's likes her profession and besides so young Iam assuming the others are tired of same thing over and over hey don't know, also this other one Crystal she was very nice as well kind of like the first one when doing the vitals interacted with my baby making him to calm to laughed , also shout it to the janitors very humble and respectful totally different to the ones that have study and a degree!

Dr. Galindo and his assistant treated me on time and met all my expectations. Fine facilityread more

I've been to this office twice and both times the wait time was ridiculous...more than 2 hours each…read moretime. When I asked if someone else could see me, I got "they started late so you'll be seen soon." Then when I asked why it was taking so long, I was told the men were getting seen first. What the hell...whats the point of giving me an appointment if appointments are not followed. I can honestly say I am NEVER coming back here again.

My friend fell and we suspected a broken arm. I took her to tHe emergency room here and expected a…read morelong wait, as of course it happened on a Friday after work hours. We were actually taken in less than an hour and the visit progressed at a reasonable rate. Vital signs, then nurse evaluation were followed by an X-ray right in the room we were in. The doctor came in to let us know there was a break near her wrist, & that an orthopedic md was aware. The nurse placed a splInt and gave us prescriptions as well as the info so she can see the orthopedic md this week. We were there about 3 hours from arrival and had everything she needed done by then.

My experience with Mission Regional Medical Center is seeing its billboards in Mexico. There…read moreare/were two - one in English and one in Spanish, advertising Birth Tourism packages. If you give birth at their medical center naturally, the billboard says, it will cost $3,950 to have an American baby. If you need a cesarean, the price jumps to $5,525. Pretty cheap for buying American citizenship. Not sure why they're not also offering packages for artificial insemination, as well. That would sure increase business for the Birth Tourism Department. It's good to know what the MRMC values before going there for care.