Security Solutions is easily the best low-voltage company in the Memphis area for Audio/Visual,…read moreAlarm system, and smart home equipment. S.S.I. has very fair prices for their equipment and go the extra mile to assure it is setup to your liking. Oftentimes smart home equipment can be frustrating, and S.S.I. has always worked through any user problems a customer may have. We use S.S.I. for all of our Low-voltage needs.

Security Solutions has installed my home security system as well as all of my home's hardwired…read moreethernet connections, and most recently my entire outdoor speaker system. Every engagement with SSI and their employees has been nothing short of professional and accommodating. They are on time and responsive. I highly recommend this business.

Do not use this company. I had this service for 8 years faithfully paying on time without…read morecomplaint until May of 2025. The panel in my house died and the Vivint support guy that came to my house wanted my bill to go up 300% and me to pay $800 for a new panel. I told them to cancel. I thought we were done... Then I got a surprise "collection notice" in November. I spent 2 hours on the phone saying "cancel my service" and their only response was as "we can discount the service or give you free equipment". No, when I say cancel that is not an open negotiation. I had to open a BBB case and I have them finally agreeing to refund those charges. I would have been recommending Vivint before May...now I will never go back and want to warn everyone I can to stay away.

Can you give zero stars? The company asks for $250 from the…read moreestate. Why? They say it didn't receive returned equipment and is too lazy to walk over to the warehouse to see if they can locate it. The estate paid it to move the closing of the estate, filed a complaint with BBB, filed a complaint with the Attorney General's office. I would suggest that no one sign up with ADT. It doesn't go well. There are thousands of complaints out there about this company. Do your due diligence and go with someone else. How bad did they need this $250? Was it worth all of the bad reviews that will come from this customer? P.S. They charged us an extra month after they received the death certificate. Their condolences on the phone did not sound sincere.

Best cameras around and easiest user friendly app for the alarms!…read moreI have used the cameras for several years and love how I get notifications for line detection and can watch when my children arrive home from school, as well as package deliveries. The alarm app is also so neat how I can turn it off and on from my phone. We also have a door lock connected to the alarm system to allow entry if we are not home for anyone visiting and watching our pets.

Best service updated IP cameras nice people for good value and security - highly recommend George…read moreStarr and crew

We kept the ADS system in the house we purchased in Medina almost four years ago. What a mistake!!…read more Almost four years of the system not working properly, multiple technician visits, and it hasn't gotten any better. We have a system with automation where you can use your cell phone, well, that's where it goes badly! The app usually errors out multiple times, won't connect, and eventually we have to set the alarm off just to get into the house. Today was the last straw for me. They apparently cannot fix my problems, so I'm on the search for a new company. I would have given zero stars if I could. Horrible system!!!

Chris and the team at Audio Visual Artistry knocked this project out of the park! We were so…read moreexcited when we bought a house with a great living room set up and beautiful theater room, only to find out that the projector and ceiling mounted "surround sound" speakers were of low quality, not tuned, and cheap even by 2007 standards. So I did some looking around and found AV Artistry. I thought it was a little strange that a company with 150 reviews still had all 5 starts. Well from the first interaction with Gabby on the phone, to Chris agreeing to and completing a walk through the house with me before we closed, to the extreme attention to detail by James and the rest of the installation team...now I can see why! When it comes to visual aesthetics I am blessed (or cursed) and can't help but see minuscule details associated with symmetry, leveling, and proportion. So with that, normally I end up micro-managing every detail of contract work because if it isn't perfect then I'll end up staring at that one flaw forever and won't appreciate the whole project. So...to walk back into my living room, after they hung my large tv, look at it and have absolutely nothing to correct was shocking. I was super impressed with their work. They also installed a new Yamaha receiver and Universal Remote Control with RF transmitter and remote receiver. I finally don't have to keep track of 4 different remotes. Everything I need to do from watching something on the cable box, to Apple TV, to BlueRay can be done from a single, classy remote with an LCD screen which has individual programmed icons for each source. They also installed new Master Artist speakers- more on that later. Then I walked upstairs to the theater. I was amazed at how bright the new JVC Laser DLP projector looks. Even with the window shades open and lights on it doesn't look like a projector- it looks like a huge tv! (The iPhone pictures don't do it justice) The guys hooked me up with the same Yamaha receiver and URC setup. They even programmed identical icons in the same order as downstairs so everything is uniform. There is that attention to detail again. Now who wants an awesome picture, perfectly aligned and focused just to have weak, out of tune, non-surround sound audio being presented. Not I. When the guys got on site and Chris found out what I had installed in the ceiling he made a recommendation. He has some custom Master Artist speakers and they sound great! Those speakers in the ceiling, combined with a banging subwoofer, meticulously tuned and calibrated brought the big movie theater experience to my home. I feel like the more I listen to them the sound projects more depth and keeps getting clearer. After all was said and done, I had James walk me through every detail of the system and we tested everything. Normally at this point, after working all day, technicians just want to hand you the product and bail. Not James, he stayed as long as I needed him. He explained and we tested every option, source, airplay device, etc. He made sure I fully understood how it worked and answered all of my questions. These Yamaha receivers also have app integration. We were able to walk around the house playing the different songs from different rooms, toggle the sound on/off, or mute the whole thing. I was even able to stream different sources (or the same) to individual rooms all from my phone simultaneously. That is what defines a true professional from someone (or company) that is just good at their job. AV Artistry takes expert knowledge, applies outstanding customer service, and delivers a superior product experience! Reading this review back makes me laugh as it sounds like a paid advertisement, but truthfully...I am just very, very impressed with the craftsmanship, final product and entire experience; and I am not easily impressed. Congratulations guys, you earned all 5 stars.

I wasn't quite sold on the idea of a state-of-the-art media room in my home when my husband…read moreinitally metioned the possibility. Over the course of a few weeks, my mind quickly began to change. The custom made speakers, beautiful flat screen, and home network were truly worth the investment. My family loves to gather for movie night, and the home network ended all buffering. They were also very tidy throughout the process. We needed to have sheetrock repaired to close the areas where our old speakers were housed. The workmanship was impeccable. You cannot tell that there were repairs. I would definitely recommend AV Artistry for any of your audio or visual projects. You won't regret it.

I don't have internet at my shop and always struggled to keep eyes on my property when I was gone…read more Christopher helped me with 4g cameras Security Cameras turned out great Thank you guys!

From the owner: Do you need security cameras?…read more Does the Wi-Fi signal in your home or business Drop or disappear? We can fix that So your internet works everywhere you need it. We install security cameras on any budget! Smartphone, computer,and printer help? We got it! Need help with something else? chances are we can do it! Just give us a call for a free quote!

The washer wasn't going into the spin cycle, so I decided to try Bob's. I had to call him because…read morehe didn't have the appointment in his book, although he had texted me back saying 'okay' for the date. But anyway, he apologized, and I allowed him to come. He said that it needed a transmission, and the price to fix it was way more than replacing the washer itself, so we decided to get a new one. First time I've ever called him, and he seemed nice enough, but he really needs to do better on remembering scheduled appointments.

Called Bob to fix a dryer that wasn't heating properly. He showed up the next day when he said he…read morewould and had the problem fixed quickly. Cost ended up being a little more than initially quoted, but nothing unreasonable.