Absolutely the best saved time and money will be renting from them again. Service was outstanding…read morethey really go the extra mile

This place is a gem. Their bread and butter seems to be supplying steel for beams and structures…read moreand I suspect most of their customers are making large orders. However, I've walked in there now and then just to get a piece of angle iron to my dimensions and it's so quick and easy. They even let me walk through their warehouse so I could see what they had in stock. I once brought in a mock-up drain cover I made of tape and cardboard and asked them to make it in steel. I thought they were going to laugh at me, but the next day they handed me a plasma-cut and welded part that matched my mock-up perfectly, I think I paid under $40 for it. Amazing. They have staff on hand that can help advise you on beam sizing and such. This is not like going to the hardware store - these people know what they're talking about. If you think you might ever be in need of stock steel or custom parts you should at least stop by at take a look at their operation.

This is a long but necessary review, so my apologies in advance…read more My experience with Kurland was mostly negative. Placing my order on the phone, the gentleman I spoke to was not friendly at all. Answering the phone with "Yeah," I proceeded with telling him what I needed (a very small order) and merely told me to pick it up the next day because they were leaving the office early, and hung up on me. So, pulling into Kurland the next day with my boss--he planned on setting up an account--I hop out to ask where we should pull the trailer to pick up our metal. As I walk into the office, a female secretary asks me "What do you want?" Taken back a little, I tell her that I have an order to pick up, and ask where my boss should pull the trailer. She replies with "I'm going to need some money first," to which I replied that my boss will have to come in and take care of it, so she rolled her eyes and went back to her computer without saying anything. I then went to go get my boss, and as he signed the bill was asking about setting up an account. The secretary then interrupted my boss and said, very rudely, "I'm sorry, no more conversation. One more word and I'm going to blow up on you," as she grabbed the receipt from his hand, took her copy, and threw it on the counter in front of us. At this point, an older man in the office next to the reception area inaudibly yelled something, to which the secretary yelled back "Oh yeah he's probably still posting to Facebook isn't he." My boss and I had no idea what to do, so I asked who we can talk to about picking up our order. The secretary merely pointed to the man's office and sat back down. Then my boss went into his office, and after trying several times to get his attention, the man asked "What? What do you want?" My boss explained that we had an order to pick up and he told us to just go to the back shop. The only positive thing about our visit to Kurland was the older gentleman in charge of the shop--Grady, I believe. He was very friendly and helped us get our order into the trailer. The two people in the office were extremely unprofessional, and we ended up not able to even set up an account with them. If ordering metal from Kurland, I recommend delivery. Good product, terrible service.

We had them out for air duct cleaning but shortly after that the AC stopped working. We had an HVAC…read moreperson come out to take a look and the problem was that there was a lot of debris from the duct cleaning stuck in the filter. I am still giving a good review because they were very polite and professional and called me back to apologize for the oversight and also refunded the cost of the cleaning.

Every business can make a mistake, most would admit and fix their mess. With Drummond, however, you…read morewill be left to your own devices if anything goes wrong. My original review tells all about my wet adventures with this company, who left me a soaking wet carpet after their cleaning, and refused to fix it. Bottom line: unprofessional, serious issues with reliability and customer service, the worst I've seen. Do yourself a favor and take your business elsewhere - there are plenty of real professional carpet cleaners in town. I never had any trouble with carpet cleaners except for Drummond. Too much headache for a simple carpet cleaning. If you do hire Drummond, and suffer the consequences, be advised: they will bully you when you share your negative experience. Critical reviews are met with deranged "rebuttals", false accusations, legal threats, and made up stories that keep changing (examples found in each of their replies, in both my reviews). Those are relevant points that a prospective customer should be aware of. According to their book - it's always someone else's fault. The wet carpet they left was first blamed on my nonexistent neighbors on the nonexistent top floor (I kid you not), then a leak that never happened in my kitchen (give me a break!). First they made up a story about insurance (confusing me with another customer), now some story about a fan - what in the world are they talking about ? Almost two years after that ordeal, the owners decided to open that wound, and post another nasty reply to my (now 21 months old) review, hoping that I wouldn't push back - they were wrong. Once I answered, they started playing victim (typical bully tactic), complain about being "attacked", and try to lecture me about proper review etiquette... rich. Drummond, 1. I'm not the one attacking legitimate reviewers - you are attacking. 2. Your messages speak for themselves - you *are* rude. 3. Both my reviews reflect everything about my awful personal experience with your service and outrageous behavior. Since you insist, I will remind you: your botched cleaning job almost ruined my carpet, and cost me a lot of money and stress to fix. Much like you did to other customers that horrible week, you avoided phone calls, and when you cared to answer, you were rude and obnoxious. You didn't care one iota, when we, your customers, needed you the most and begged your help. I literally had to hire another company to fix after you. And now you complain that you don't get a stellar 5-star review ? You can deny all you want, keep fabricating stories about leaks/fans/unicorns, and leave angry replies. My review isn't going anywhere, nor has it ever been removed, contrary to your claim. Seriously, stop making stuff up - nobody buys it, it's not helping your case, your reputation, or your business. People pay hard earned money for your services. Take responsibility for your bad work, stop making up excuses, and don't harass customers who express their dissatisfaction. Do your job like you should, and you'll get excellent reviews. Keep doubling down on your fiascos, and your customers will run away, it's as simple as that. ______________ Drummond reply (June 3rd 2019): I have not been disrespectful to you! You are attacking not just me personally you are attacking the hundreds of legitimate people that left a review and calling them fake. A review is to describe a personal experience with a business but you choose to attack the owner and legitimate customers which shows your true intent. Also you never paid for the week of fan usage for your water leak and was refusing to return them. This is all I have to say about this as your review has been removed twice already for violating review policies! ______________ Drummond reply (June 2nd 2019): Like I stated before we left fans for a week for you which you refused to return because you had a water leak at your kitchen sink that flooded the carpet that had nothing to do with the carpet cleaning process. You would not return our carpet drying fans and had not used them because you were out of the state and you left this review after we had stated that you would be charged for the fans if they were not returned! After we got our fans back that is when you left this review that contains false information! This review has been removed 2x for violating terms of website. ______________ Drummond reply (June 1st 2019): Like I stated before we left fans for a week for you which you refused to return because you had a water leak at your kitchen sink that flooded the carpet that had nothing to do with the carpet cleaning process. You would not return our carpet drying fans and had not used them because you were out of the state and you left this review after we had stated that you would be charged for the fans if they were not returned! After we got our fans back that is when you left this review that contains false information!

Like: location, tag-color discounts, quick donation drop-off, ample parking, easy checkout, low…read moreprices on clothes, & community give-back programs. Dislike: lack of carts

I wouldn't take anything to salt and light. Total scam. The guy running it makes money off free…read moredonations. Better places to donate to that actually help the community they supposedly support. I would suggest habitat for humanity.