Meeting Dr. Pahl back in 2010, when he helped me with my first back surgery. He was patient and…read moreunderstanding when talking to me about all my concerns regarding surgery/recovery. By the way, surgery went great! Having to have follow up surgery traveled back from Japan, the office was great with arrangements to fit on the schudle. Dr. Pahl's and his office are professionals and have always have been over the many many years that they have been helping me. Now getting ready for my 8th surgery, there isn't anyone else that I would want or let operate on my back if I still have a choice. Thank you for ALWAYS telling me like it is! No sugar coating. Must say I have recommended Dr. Pahl and his office several times. AAA+++ SERVICES!!! all around

I'm giving 2 stars only because the staff (outside of financial services) are friendly and helpful…read more Dr. Ricci was helpful and provided good service. However, their billing department is predatory. I paid each of my copayments when I attended my appointments; however, they keep billing me for my copayments after the insurance says what my portion is. They do not apply your payments to your account! Despite sharing with their billing department that I paid my copayments, they still say I owe. I have even sent over my credit card statements that shows that I paid my copayments on the dates they are saying I did not. DO NOT go here! Go somewhere else! These are predatory practices.

Amazing experience! My primary care physician called Dr. Lewis regarding an injury I had late in…read morethe afternoon. Dr. Lewis and his staff stayed late to wait on me to get to his office. Once there, I was warmly greeted by his staff. I had x-rays and saw the doctor in a matter of minutes. Dr. Lewis was very kind, knowledgeable and treated my injury with great professionalism. He was able to add me to his surgery schedule early the next morning, and everything went smoothly at The Surgery Center. I loved the small office atmosphere, and would highly recommend Dr. Lewis to anyone with orthopedic needs!

My orthopedic doctor told me I needed a knee replacement (TKA). Unfortunately, my doctor no longer…read moredoes TKA. I called Hughston Clinic and was given an appointment with Dr Fernicola and he was approachable and told me to call his scheduler for surgery. After surgery his demeanor changed. He was rude and condescending. My two follow-ups were a joke. He NEVER looked at my knee. He'd come in and sat across the room. My whole leg was severely swollen and painful. When I asked about it. He reminded me that he gave me a new knee and to work it. He never went over x-rays and declined to answer questions. I could no longer put weight on my leg. I was worst off than before the TKA. I went to another orthopedic doctor and needed a knee revision. My replacement was loose and misaligned. I later found out I was not the only person who had encountered similar issues. For your own health and mental well-being this is not the doctor I would recommend to anyone.

While I believe he is a good orthopaedist, his concern for YOUR time is non-existent. I had two…read moreappointments with him for my shoulder. The first one was in the middle of the day and I expected that by then he might be running behind, but when the second one was at 8:45 in the morning, I arrived at 8:30. I informed the patient representative that I had a meeting at 10 a.m. and I needed to ensure that I would be seen by then. At 9:30, I was still in the waiting room. I asked to be rescheduled. I did not have my calendar with me and asked that the office manager call me. I NEVER received a return call from them. This appointment was to evaluate whether or not the physical therapy prescribed by him had been successful and whether or not surgery on my shoulder could be avoided or if more therapy was necessary. I am still in pain in my shoulder, but he does not care as no one has ever followed up with me. As a healthcare risk manager, I can tell you, this is not a good thing. Losing a patient to follow up that is your fault is potentially a claim waiting to happen. This is a shoulder that has not been fully evaluated. The cause of the pain is unknown. I still receive their newsletter via e-mail, but I have not been contacted by them and it has been over a year. I no longer live in the area and will see an orthopedist in this area that my internist to whom my internist refers me. This way I will have recourse if I am treated as shabbily as I was by Dr. Fernicola. All I can say is, if someone does not see you in a reasonable amount of time, leave. If he does not answer your questions, leave. You are the patient. He is not in charge. You are in charge of our body. He is not doing you a favor. Do not allow the surgeon and his ego be the one who rules you. You are the important one here. The surgeon needs to understand that you are more important than he is. Without you, he would not have a job. Your time is as important as his time.

Service has been terrible. No help at all. Laura Herring is…read morenot good at what she is doing. Letting me be in pain for weeks! Without any meds. When the time came to have a cervical epidural came, then the Otero person says I should get another opinion before getting the shot. Almost 2 weeks since then. I have no help! No meds no shot. The offices not seem to care. Also its hell trying to get someone on the phone.