My family has taken my car to England's Bay twice since moving to the area. First time was when we…read morejust moved from Florida and wanted to make sure the car was ok. The second time was back in December to get its oil changed, get a tune up and make sure it was working perfectly for winter. Great service! There were a number of things that needed to be done to the vehicle, and we didn't want to wait for hours so we went home. Mechanic actually drove the car back to our house as a favor. If you need your car serviced, definitely come to this place!

Fixed what was broken. Didn't try to upsell. Did so in a timely manner. Repair held. I will return…read morehere for the next repair.

I've been using this shop for a few years. Highly satisfied. Terrific value for quality work.read more

Awesome customer service!! Fairly priced and quick to get…read moreyou in and taken care of. Would recommend Erin & Tony any day!

Our daughters car broke down in Van Wert, Ohio on the way home from college for spring break. The…read moretowing service recommended taking it to Lloyd's Auto Service for repairs and we are so very glad they did! They quickly determined the issue (broken heater hose) and had it repaired and back on the road home in a very short time. These folks are top notch. They treated her like family and made her feel very safe and comfortable while also being very professional and keeping her informed of the service being done. The repairs were done quickly and at a very reasonable price too. I wish I lived closer as this would be the only place I would take my vehicles for service!!

I just want to thank Lee and his team on working on my classic 65 C10 on getting power steering and…read morepower disc brakes! He treated my classic as of was his own. Didn't get in any hurry getting it done because he made sure it was being done right and that is what he did. He will be the only mechanic that will ever work on my 65 C10 if I can't do a repair myself! And most of all the trust that was exchanged from Lee on the cost. That means a lot to me!!! Blessed to have him do the work that he did so well! Thanks!!!

I had an absolutely amazing experience purchasing my new Ford Expedition, and I truly cannot say…read moreenough good things about this dealership! From the very beginning, both Aliyssa and Gabe went above and beyond to make this process smooth and stress-free. Aliyssa was incredibly responsive, answered all of my questions, and made sure I felt confident every step of the way. She sent detailed walk-around videos of the vehicle and even took the time to send additional videos when I asked about specific features--something I really appreciated since I was initially handling everything remotely. At the same time, Gabe was just as incredible on the financing side. He was honest, knowledgeable, and took the time to clearly explain everything without any pressure. He made sure I understood all of my options, especially when it came to warranties, and I never once felt rushed or pushed into anything. That level of transparency made a huge difference. At one point, I was planning to have the vehicle shipped, so we completed almost everything online and over the phone--and it was completely seamless thanks to both of them working together. The best part of all--and something I will never forget--is when I decided last minute to drive four hours to pick up the vehicle myself. Not only were they accommodating, but they BOTH stayed past business hours and waited for me just so I could take my new car home that same day. That level of dedication and customer service is truly rare. Everyone I interacted with was extremely polite, friendly, and genuinely happy to help, but Aliyssa and Gabe especially made this an exceptional experience from start to finish. This was hands down one of the best car-buying experiences I've ever had. I would highly recommend this dealership to anyone looking for a smooth, stress-free, and truly outstanding experience!

Austin, Tony, Stacy went above and beyond to get the deal done. The service and professionalism of…read morethis team is outstanding. Great price! Great service!!!

I have had a few cars to H&M repair for various repairs and always had top notch service from them…read more Everything from sensors to catalytic converters over my 10 to 15 + years of Mike repairing my car. I think very highly of the owner especially since he saved me from going to a dealership. I was warned that my compressor could be out but I asked the owner if we could start simple and he was comfortable with that. Sure enough a bad relay was to blame for me not having AC. He is very reasonable with his parts and labor charges if you compare them to a dealership.

I called the owner mike on a Sunday afternoon hoping to leave a message or to catch him in the shop…read moreto set up some auto repair, he answered and proceeded to be rude as can be and cuss me for calling on a day he was not open. I had called on a recommendation from a family member who had taken their vehicles to him exclusively for many years but after the treatment I received not only will Mike not recieve my business he will also be losing the longstanding business of my friends and family. Anyone who will treat a new perspective customer with that level of venom and disrespect obviously has all the business they can handle. I would never take a vehicle to this supposed professional because professionalism is the furthest from this "gentlemans" business model.

They never submitted anything to warranty and made me pay up front. They said they would issue me a…read morereimbursement. Also the had it for 10 days for a small leak.

Last year, I had a bit of an oops moment with my car. Side passenger door got all scratched up real…read morebad. I kinda sat on that issue for months as i had a lot to deal with last year. But... winter was coming... it was already end of November and I didn't want to mess up my car by having my damaged vehicle deal with corrosion due to the snow and then salt that goes with winter driving. I took my car in to Superior Collision as it was relatively near my house. I got an appointment for end of December as they had that much business. So i took my vehicle in and in a few days my car looked brand new. I also was surprised to have found that they had washed the car both inside and out. Super happy with the service here. Mind you, i hope i never need autobody repair services again... but if I do... I will definitely come back here again.

Went in to get an estimate on damage after a small fender bender my son was in…read more You could barely see the damage unless up close, until the guy that was giving estimate, decided it would be ok to pull a piece of the grill right off the car. Without even asking. So now there is a hole in the grill, instead of just a dent. He said he couldn't see the extent of the damage without tearing the whole bumper off. Well I went elsewhere and they had no issues giving me an estimate with the bumper still on. Will never go back!