Our wedding was in October of 2018. She did an amazing job and got so many great shots!! I highly recommend her. She is so friendly and accommodating. I would recommend to anyone!! read more

See all

We loved everything about Kristel. The biggest most important part about Kristel is that she was a stress free choice for us. Literally, our engagement pictures we didn't have to ask if she was there and most of all, our wedding day, I never even got in contact with her to see if she made it. She arrived on time and got busy with no questions asked. I actually didn't even know she had arrived until she came to the room for pre-ceremony pictures of getting ready. Our group had a blast with her, she's so easy to be around and get along with. Totally adore everything about her and how "go-with-the-flow" she is. It was a perfect match for how "go-with-the-flow" my husband and I are. Not to mention, Kristel's work is out of this world! We couldn't be happier with our choice in a wedding photographer. read more

See all

Unreliable. Changes mind last minute and sends a colleague to do the job. She is always "ill" and can talk her way out of anything. Read her reviews and see the replies she sends to people who tell about her poor work etiquette - false and fake words! Never pay upfront. You will be sorry. kristel comes first. Clients have to fall in line. read more

My wife Cassie and us hired Kristel to photograph our wedding last August. She seemed like an excellent choice for us , as she offered a military discount ( I'm in the Navy) and offered other benefits like an engagement shoot and free added benefits like a canvas. She also seemed open to working with a same sex couple ( which other people balked at) We occasionally had some challenges reaching her , prior to the wedding , but figured hat everything seemed to be going well otherwise. I was stationed in Okinawa for the planning , and by email, we seems to be able to plan things out. The day of the wedding she was a little late , but offered us $100 credit to use towards things, and apologized. We got our sneak peek and we where excited to see the rest. We then had a bit of a delay until we got the full photos ( almost 4 months) . My wife and I looked through the photos , and realized that we didn't have any photos of the tables of guests ( which we had thought were fairly standard and had discussed). She had replied back , her job was to focus on the married couple , unless stated she didn't get those shots. Then we realized the shot of our full wedding party was missing , and she looked for it and found and uploaded it. We made our selections and sent them to her in Late December , early January. We had to resend them , as she lost the first email. The issue is now resolved as of July 28th. read more

Where do I start ?! Kristel has been absolutely amazing since the very first day we met her! There were times months and months before the wedding that I would bug Kristel about videographers, coordinators, timelines you name it, and she was always so helpful and quick to respond! I really appreciated that because she was not obligated to help me but that is just the sweet person she is! On the day of the wedding Kristel and her team were absolutely amazing ! Our friends and family loved her! The pictures I have gotten back are absolutely amazing. Kristel went above and beyond through this entire experience. If I could plan a wedding every year I would choose Kristel every time! She is the best and you won't be dissapointed. read more

TERRIBLE EXPERIENCE, I wouldn't recommend her to my worst enemy! We hired Kristel to photograph our June 05 wedding at a beautiful venue. She came recommended and her reviews were great... We couldn't have been more wrong. Her communication was great until after we paid her in full. She would respond same day, sometimes within a few hours. After we paid her in full, her communication worsened. She'd take days to weeks to respond, sometimes not responding at all. We had our engagement shoot with her which came with the package we purchased. We advised her that it didn't turn out that great and she offered a re-shoot. We declined the reshoot with everything that was going on, but we appreciated her offer anyway. She showed up the day of the wedding and everything seemed fine, until it wasn't. She showed up early, which meant she left early so we had to stage our Grand Exit in order to get that photographed. I was running a little late but all my accessories and everything were at the venue. She was yelling at my Groom and the Groomsmen that we had to hurry up, etc. We had complaints about her attitude and demeanor from our guests and our wedding party. After the wedding in late June, I sent Kristel an email asking for a sneak peek of pictures or when the pictures would be available so I could send out my thank you cards. She replied back with "The photos typically take 10-12 weeks to be done. I can work on a preview for you within the next couple weeks." I never received the preview she said she'd work on. I then continued to email her throughout July to get an ETA on the photos and never received responses to any of my inquiries. She sent out a mass email late July stating find your name on the list and the projected date you'd receive your pictures was beside our names. My date was August 21, which was 11 weeks after my wedding. On August 22 I emailed Kristel stating I didn't get my pictures or any email from her. She sent me a digital link advising that it'd take a few days for the photos to upload. Keep in mind her contract states I wouldn't receive my photos any later than August 28, which is the 12 week mark. I let Kristel know that I was missing my ENTIRE reception, some bride/groom photos, all my "getting ready" photos, my garter, rings, etc. She said she'd re-upload the photos, this still did not work. After SEVERAL emails, attempts to contact her, Facebook messages, texts/calls, etc... I ended up hiring a Lawyer to contact her and help with recovering my photos. She sent me blank SD cards for a friend to recover the photos, still nothing. Supposedly she only owns 10 SD cards total and all 10 didn't contain any of my photos, not even the ones that she uploaded to the website. I let her know the digital link she provided didn't even contain High Resolution photos, which is another breech of her contract. She told me it was my fault for not informing her they weren't high resolution sooner. She is the professional, not me. I shouldn't have to inform her that the photos that she did provide to me aren't in high resolution. I didn't find out until I tried to make an 8x10 and it was blurry! In LATE November, when she re-uploaded the photos to provide us with our high resolution photos, OUT OF NOWHERE, we were provided with SOME of our Reception photos that she had been telling us since August were gone. She also provided us with some more Bride/Groom photos that we didn't have previously. Where were these in August? She was EXTREMELY rude and disrespectful during the whole process to try to recover my photos that she lost. She chastised me like a child calling me inpatient, unprofessional, disrespectful, rude etc. It's now 6 months after my wedding and I still don't have most of my reception. The reception photos she did provide to me, in Late November after telling me they were missing, aren't even edited. I have my Grand Entrance, Toasts, and First Dance all unedited. I am STILL missing my father/daughter dance, honeymoon dance, anniversary dance, shoe game, ring pictures, getting ready pictures, garter pictures, grand exit. Etc. I didn't even get a refund for not receiving my photos! I paid full price to receive half my wedding photos. Those are memories you can't get back. It's a once in a lifetime day that she lost. Long story short, if you want a professional photographer who will produce your whole wedding photos, look elsewhere. If there is ANY problem, expect to be treated poorly by Kristel and get no resolution in the end. read more

I am very unhappy with the results of my wedding pictures. The pictures are not cropped and the last pictures that you took were of my husband removing my garter, which is due to the fact that you left the wedding early. One of my bridesmaids was horrified when she overheard you using profanity in front of my guests after I requested that you take pictures of me and my husband as we shook hands with the guests sitting at their tables at the wedding reception. I get the impression that the reason you wanted the money for your services up front is so that you did not have to provide the services in your contract with me and so that you could leave early. I am highly dissatisfied with your job performance and I am going to post my comments in Facebook and other highly visited places on the internet. Shame on you for your poor professionalism. read more

My wedding hasn't even happened yet, but based on the first shoot we did with Kristel, I can NOT wait! She made me and my fiancé feel at ease as we normally feel that taking pictures is a bit awkward. Her work is amazing, she's so accommodating, and just overall an amazing person! Can't wait for the Wedding to continue to see her work! Thanks Kristel! read more

WORST EXPERIENCE EVER.... VERY UNPROFESSIONAL!!!! My wedding was May 23, 2015 and I STILL have not received my wedding album or parents books, which were paid for in full.. way in advance of my wedding day, per her contract demands. My husband and I received an email many months after our wedding that Kristel was dealing with personal issues which is what was holding back our finished product.. We asked for a deadline of the finished product and told her we would wait but that we would like her to continue to communicate with us.. then a few months down the line after many unanswered emails cause we still had not received anything ..we received an email stating she is very ill and has been unable to work( yet new post for more business were magically appearing on her Facebook page). Once we brought that point up she reached out to us and told us that she has hired helped to get her caught up on the business that she had fallen behind on due to her illness and just needed us to to confirm the final draft prior to finishing and ordering our wedding album and parent books so we confirmed the final draft ( for the 3rd time now) because all we wanted were our wedding photos and thought we deserve at least that.Not to mention we had been very understated and considerate of everything, so we were just glad it was going to be completed.. however we were lied to yet again and are still being played like a fools. Kristel and her "assistant " keep promising my husband and I will get out finished product and we have yet to receive anything. She has now blocked our number and once again isn't responding to emails. Our next step is to seek legal action because we are done waiting around. All I really want is our photos of the most important day of our lives, that are irreplaceable.. I mean I would even just take the ALL the prints at this point to make my own DAMN book. read more

Wonderful photographer! Reliable, easy to get along with, very nice (you want to like your wedding photographer!) and she takes great pictures. She listens to what you want and works hard at getting all the shots you ask her for. I would definitely recommend her for your engagement and wedding pictures! read more

kristel did my wedding shoot and was amazed at how great her photos were , i loved my photos she did an awsome job highly reccomend shes also super nce , i rate her 5 stars and only because theres no more stars otherwise id rate more , amazing work thank u kristel read more

Working with Kristel Collins was an absolute pleasure. She has an amazing eye and attention for detail. Kristel is very personable and easy going which put us at ease while being photographed. We received our photographs in a timely manner and they were positively stunning. We could not have chosen a better photographer to capture our special moments. It would be a pleasure to have Kristel capture many more of our memories for years to come. read more

Kristel and her husband just recently photographed my sister and her husband on their wedding day. The entire wedding party was in California for a destination wedding (I'm from Ohio as is most of my family, but the groom's family and friends came all the way from Australia). They did a FABULOUS job, and to top it off, they were just such professional, fun people to work with. I have yet to see all of the pictures from the wedding, but from what I've seen so far has just absolutely blown me away. They couldn't have picked a better photographer and, although I live on the opposite side of the country, I would certainly recommend them to anyone (even on this side of the country) as their work is truly gorgeous! They make the whole picture taking experience fun, and I'm so glad my sister and her husband chose them to photograph their special day :) read more

I am so disappointed in my choice for a wedding photographer! I have had nothing but problems with Kristel. She was late showing up the day of the wedding and when confronted about it she lied and blamed my husband for her tardiness. Who does that?? I felt that she was very rude upon arrival as well. I could tell she was flustered from being late so she wanted to rush the rest of us. When I finally got my pictures, there was so many things missing from the night it was ridiculous. I paid for the LARGEST package that she offered at the time and I was not given what was promised. Then I received my wedding video that I paid for 4 months after the wedding and come to find there was no audio. She said it was not included in the package! Her contract said "live footage of your special day and a 45 minute video with music of your choice" wouldn't you think you would be able to hear your VOWS or speeches. EVERYTIME I have brought something up to her that I was upset about she was less than accommodating and seemed very annoyed to even hear from me. I WOULD NOT recommend her for a wedding. I am 4 months out from my wedding date and still dealing with this and the sadness from the many memories that were not captured. read more

Kristel was AMAZING. From the second booking her until now she has done an amazing job. She is on top of things and she makes sure that everything is documented and she doesn't miss a thing. She is very professional and does her job very well. She has the cutest ideas for pictures and she is so flexible with new ideas. She allowed us to do what we wanted and captured the most amazing photos. She was so sweet and thoughtful of everyone including my guest. She made us laugh and smile the entire day. I can't say enough positive things about her. She was perfect in every way and the day of my wedding she had already put up pictures so we can see and enjoy them. She made my day so special and perfect! I would highly recommend her because if you have her you will get everything you want. She has great prices and even better quality of pictures. I loved her and she did the best job! THANK YOU SO MUCH FOR MAKING MY DAY PERFECT! I wish I could rate you better than a 5/5! :) read more