This agency is first rate. They will exhaust all possibilities to get the best deal for you…read more They're exceptionally responsive, knowledgeable, and helpful

I called to get quotes for my house and two cars and was told I'd have the quote in a couple of…read moredays. More than a month later, I received nothing. I provided my email and phone number so there wasn't much of an excuse to not be contacted. If I can't even get a quote, I can't imagine what would happen in the event I'd need help for a more serious issue.

Amazing staff at Dutch Point Credit Union, I am truly thankful for your time and willingness to…read morehelp. I appreciate your confidence in my ability. Thank you again for your support.

Had the opportunity to work with Debra Olsen on two different occasions relating to auto loans and…read morepersonal loans. Five star experience. Ms. Olsen made everything a simple process. Exceeded my customer service expectations by far.

I am so pleased with the customer service at Bafumi as well as the great rates! With teen drivers,…read morethe rates can be astronomical. With Bafumi insurance -- my rates have been so reasonable. Also, my home owners rate was literally cut in half when I signed on with Bafumi! I highly recommend this agency!

Bafumi Insurance was so helpful to me to lower my insurance premiums while at the same time…read moreincreasing my coverage. My old agent in West Hartford Center was so rude when I called to see about lowering my rate, they told me they could not help me. I am so happy to have found Bafumi Insurance, they are knowledgeable and professional. When I call they always answer the phone, and have a full staff that can answer all of my questions. I am so grateful to them for great rates and wonderful service.

I have been a customer for over 30 years. Great bank. Staff is always very friendly and helpful…read more They go above and beyond to make sure you understand and are satisfied.

I had a very disappointing experience with this bank's fraud department. After reporting what I…read morebelieved to be fraudulent DraftKings transactions, I was contacted by the fraud team and told the activity was suspicious. I was issued provisional credits while the investigation was underway. Without proper notice, those credits were later reversed after my claim was denied. The funds were removed on a Thursday before a bank closure and limited Saturday hours, leaving my family of four with very little money for food, gas, and basic necessities for the week. What was most frustrating was the lack of communication. I spent days trying to get answers, being transferred between departments and unable to speak with someone who could explain the decision. I was eventually told by a Vice President of Fraud that I should never have received the provisional credits in the first place. The entire experience left me feeling as though my concerns were not taken seriously and that my honesty was being questioned. Whether a claim is approved or denied, customers deserve timely communication, transparency, and access to support when their finances are affected. I hope the bank reviews its fraud procedures and improves the way it communicates with customers facing these situations.

I have been working with this insurance group for At least 20 years and they never disappoint!…read moreEvery time I've called them they have been friendly, Professional, helpful And caring. I highly recommend them!

I have had them for years and they are great. You should have an insurance advisor like them. I…read morehave them for my auto/home and umbrella insurance. Just this month my insurance renewal went up 30%. I asked them about this and they found the same coverage for 30% LESS. An insurance advisor will advise you on proper insurance coverage so you don't get wiped out by a lawsuit; I cannot stress how important this is. Don't waste your money on coverage that won't protect you.

I searched high and low for a preparer who we could trust and would really guide us. I called…read moreseveral places but Ray was the only person to respond, he was fast, and made me feel comfortable. Scheduled us to come in the next day and made us feel very comfortable. Even advised us on an error a big name company made. My husband is hard to impress but said we've found our permanent tax preparer as he felt very comfortable. His price was reasonable and he really made us feel confident!Thanks Ray.

Not very professional. They don't return phone calls, be ready to chase. In my experience, I…read morediscussed my situation over the phone, they took my paperwork, claimed to be able to help me with my tax return... then didn't contact me. I followed up with them several times, left messages until finally, more than 3 weeks after having my paperwork in their possession, Bob stated they wouldn't be able to file my tax return. New customers beware.

I have been banking with Seasons Credit Union .....now known as Ellafi for over 20 years and the…read morepast 2 years have been he worst experience with a bank that I have ever had to endure. Not only did they shut down the Cromwell site which made it inconvenient for the Middletown residents that live on the Cromwell/ Middletown line. because you have to drive across town to do anything that entails you entering the bank. The drive up ATM that I use to use is closed. When you go to the drive up teller there are limits to what they can do at the drive thru. I have to go to the main office and go in to make deposits to do any banking and its at a machine. I have literally waited in line and saw older people that still bank there have difficulty even making a deposit because its not a person its a big kiosk you approach to do your banking with. I would rather bank with a real bank, That have people, there in front of you to help you, not at a machine with a person on a screen that looks like they are right in the back room of the same building. Also when I have foreign checks I have to physically go into the bank / which is fine. But they literally make me wait almost a month to convert a Canadian check to American money. Sometimes its not even a big about. I had a check from my late uncles estate . They could not cash it (even though I had the court documents allowing me to ) I went down the street to the "other " bank that I use and they cashed it right there and then. Also was not a big dollar amount. Now what tops it off is the fact that they have a feature in your checking account that allows you to "LOCK" your card. And guess what ..... they still let transactions go through and charge you the courtesy fee. When I messaged the bank to let them know that was an error to see if they would reverse the charges the rep went back and forth with me via email ALL day about how they could not, how sorry they were, sure..... They have time to do that but no time to have actual people there in the bank to assist you in person. I am done. Thanks but no thanks. No need for a rebuttal.

I absolutely love this mission driven credit union! The staff are genuinely invested in helping you…read moresucceed without any judgement! Some might see a focus on women as exclusionary but this credit union proves that when women are successful then families and communities grow stronger. Who wouldn't support this mission?

We just switched our insurance to Sheri at The Insurance Store of CT. We saved over a third on our…read moreyearly premiums for Home and Auto and including adding a one-million-dollar umbrella that we did not have with our prior insurance company. We are so thrilled to have saved money and be insured deeper. ~Louise

My mother has had this insurance co. for some time. She passed away in October, I have notified…read moreand paid them several times, yet every time I get several cancellation notices that do not make sense with any of the dates. I just spoke with a rude CSR named Erin who really got snotty when she couldn't answer why I keep getting cancellation notices even though the bills have always been paid. As an agent representing the Auto Insurance Store Inc. at 303 East Center Street, Manchester CT, Erin should be a little more qualified in her ability to serve customers. Saying that she has nothing to do with the bills and they only come from Foremost insurance. Why then, do you represent Foremost at your agency? Poor service. Cancelling. Looking elsewhere now. You do not deserve my deceased mothers $. Jennifer Landy