McDaniel&#x27;s Acura

(168 reviews)

I just purchased a vehicle from here and must say that I am shocked to see all the negative reviews…read moreon here, my experience was the total opposite of negative. I saw the car online, sent in a inquiry about it, the next day I got emails to come in and see the car but there was only one picture of the vehicle, so I said "no 'm not unless you post more pictures for me to look at". They sent me several and told me they had just got the car in and that's why there was only one picture and it wasn't inspected or detailed. I then got an email from salesman Peter and he asked if I would be coming in that day since the pics were sent, I said yes, (with the determination of NOT buying a vehicle) but just looking at it as it wasn't clean, but did have a clean autocheck history and did have every bell and whistle that I wanted in a vehicle. I got there and was treated great! Peter was a fun and honest and professional person to work with and made my experience enjoyable. He didn't try and BS me about anything dealing with the car and was upfront about what he (the dealership) could and could not do. I would use him again if need be. Now my only gripe if there is one is this, why would a dealership even load pictures of a car that they just got in and list it for sale when they haven't done any inspections, any maintenance or detailing. That's like putting the cart before the horse. So I bought the car on that Saturday (so much for not buying when I said I wouldn't), but didn't receive it until Wednesday because they had to do the aforementioned maintenance, inspections, detailing. Peter did honor his word by having the car delivered to me since I lived about an hour or so away and didn't want to drag my wife back down there to go get it. So all and all this was a pleasurable experience, I love the car (SUV), it came to me clean and small imperfections were repaired/corrected to my surprise. Only time will tell if the car will hold up but everything on it seems nice and strong so I am pleased. Thank you Peter and the rest of the staff that helped (even if it was just getting us water to drink), I appreciate it and am glad I am not one of the people who had bad experiences for whatever reason.

Absolutely avoid at all cost. They say they have fair pricing but used a bait and switch tactic by…read moreadding 4k on top of MSRP for a chevy with bs fees that I think came out of thin air. Same old dealership add on fees that in my opinion don't do anything to add value to the car. Promises one thing and when it comes to signing they show different.

ALM Nissan Newnan

1.9

(90 reviews)

Very nice dealership and the sales people were very friendly. The problem arose when we sat down to…read moredeal on a used vehicle and they immediately tried to add a $2,999 inspection fee to the sticker price. They said they do this on all of their vehicles. We were not amused after having driven 2+ hours based on an internet price. They do have a good selection of vehicles, but this is not a dealership for price-sensitive buyers.

I bought a 2026 Nissan Rogue from them. I traded in my old car one in on the 2nd of May. The…read moredealership has not paid off my old vehicle and Navy Federal is charging me for my old one. The sales person gave me 678-496-9595 to contact the Tag and Title department. I called them for 3 days. No one every called me back. When I final got someone the lady told me that I had the wrong department. She transfered me to someone and they hung up on me. I tried to called back and no one else answered the phone. When I say I must have called them a 100 plus times for an hours or so back to back. No one every pick the line up. This is some BULL. Now I am being charge for the new vehicle and the old vehicle. I would never recommend this type of stress to nobody. This type of customer service will run this company out of business.

Newnan Peachtree Chrysler Dodge Jeep Ram

2.0

(119 reviews)

Our recent truck purchase at Newnan Peachtree Chrysler Dodge Jeep Ram started off incredibly well…read more Despite me having surgery the day before, Roshan (our salesman) and Tre Flowers (sales manager) made the entire process seamless, handling everything remotely. Roshan even drove the truck to us to finalize the deal! When we found a few paint chips and a door ding, Roshan assured us they'd be fixed. However, getting those minor repairs completed became a major hassle, dropping our experience to 4 stars. I had to constantly chase them to schedule the initial touch-up, which was subpar and didn't fix the ding. Austin, another sales manager, then promised to send it to their body shop, but again, it required persistent follow-up from me. The repair took nearly two weeks for what seemed like minor issues. We faced a lack of communication regarding progress and had initial difficulty securing a rental car (though Austin did step up to help with this later). It was frustrating to essentially be without our new truck for so long over a few small cosmetic fixes. While the sales team initially went above and beyond, the post-sale follow-through on repairs was a significant letdown, requiring far too much effort on our part. In the end, we do love our new Ram. Took a little bit for my husband to get over trading in the "old" one.

Don't bother making an appointment for service, because I was told that "there was no point" in…read moremaking one! I booked an appointment online a few days ahead of time for a warranty repair and oil change. I got a text asking me to confirm the morning of my appointment. When I showed up and told the person at the front desk that I had an appointment, he didn't bother to ask my name to look up my info, but just asked why I was bringing it in (when I put all of that info in online), and told me that I would have to leave it at least 2 days because they had a lot of cars that were dropped off that were ahead of me that they wanted to finish before the weekend. I asked if those people had appointments, and he said that "90% of people do not make appointments", and that making an appointment doesn't mean that it will be repaired that day or even looked at. This makes absolutely no sense to me. He said that they were thinking about taking the appointment option off of their website, because there is no point in making one. I told him that I wished someone would've called me to let me know this so I wouldn't have come that day or could have gone up there on a different day, and he said that they don't look at the appointments that they have until the day of. During our conversation, neither the service person I was assigned to nor management bothered to come out and talk to me. I don't care if I have to drive to Carrollton or Timbuktu, but I will not be coming back to this sham of a dealership!

AutoNation Toyota Newnan

2.5

(139 reviews)

I took my Highlander SUV to Toyota of Newnan for the first 70,000 miles, as my car had an extended…read morewarranty. Never had a problem - great vehicle. But once the warranty ended, I had my oil changed closer to my home. Then I received a coupon in the mail for a great oil change deal, so I went back. The service dept. leaves something to be desired IMO, esp if you are a single female who knows nothing about cars. First, they found a cracked boot. I got a second opinion closer to my house and Toyota was 1/2 the price. Or so I thought. I mentioned this to the service writer. Not once did he tell me that the price quoted me was only for 1/2 the axle. I know nothing about cars & I feel that he just wanted me to get the job done there, knowing full well that the other quote I received was for a FULL axle. The work was done & the price was as quoted EXCEPT for a $95 shop charge. This WAS NOT part of the original estimate. This is super shady - will not be going back EVER.

I don't usually leave reviews, but this needs to be shared…read more This was my fourth vehicle from Toyota of Newnan, and I've bought over seven vehicles over the years. I trusted this dealership because I've had good experiences in the past. That trust was completely broken. I recently purchased a 2019 vehicle with about 64,000 miles. The Carfax showed a strong maintenance history, and I was told the vehicle had been inspected and was ready for sale. Within days, I noticed a noise that clearly wasn't normal and brought it back. First visit, they said they couldn't replicate it. Second visit, two technicians drove it, confirmed they heard the noise, performed a multi point inspection, and still told me everything was fine and the vehicle was operating as intended. I have paperwork showing this. I was never told about any issues. Something didn't sit right, so I took it to Subaru of Newnan. Within minutes, they found multiple major problems totaling around $7,000 in repairs. This includes an exhaust manifold failure, timing cover reseal, alignment issues, and steering concerns. These are not minor issues and not normal for a vehicle with this mileage. I haven't even gone through a full tank of gas since buying it. These problems were there. I went back to Toyota and asked them to unwind the deal. They refused. The only options they gave me were to repair it through their service department or get into another vehicle on their lot. I declined both because I no longer trust their inspection or service process. I was also told that if something isn't considered a safety issue, it may not be repaired or even disclosed before being sold. That should concern anyone buying a vehicle here. After years of loyalty, this is how I was treated. I strongly recommend getting any vehicle independently inspected before buying from this dealership.

Lou Sobh Kia Of Newnan

2.7

(12 reviews)

DJ is the best! Great customer service! Ask for DJ when you get there! He made sure everything…read moreran as smoothly as possible!

I'm dealing with an intermittent lane assist issue -- covered under warranty -- and Lou Sobh Kia of…read moreNewnan is unwilling to schedule diagnostic service at a time when a courtesy vehicle is available. That is unacceptable. I previously brought the car in for this same safety-related issue and spent more than four hours waiting on site, only to be told they were unable to replicate the problem. I ultimately had to record the issue while driving just to demonstrate that it was actually happening. When I tried to schedule another appointment, I was told the diagnosis could take up to two days. However, because courtesy vehicles are apparently never available, the dealership offered no reasonable accommodation despite this being a warranty issue involving a safety concern. I just have to be without a car for two days, at my own expense. Given that the lane assist system is not functioning properly, I expected a greater sense of urgency, better accommodation, and more responsive customer service. Instead, I'm once again left to find another Kia dealership willing to take a safety-related warranty issue seriously.

Honda of Newnan

(54 reviews)

Had a great experience while purchasing a new CR-V from KC at Honda of Newnan. She was very…read moreknowledgeable about all of the car features and explained them all in detail. She also communicated well regarding the transfer of the vehicle from another location to her dealership. If you want a great buying experience be sure and ask for KC. She will take care of you.

Daughter went in to have the oil changed on Honda Civic 2016…read more The splash shield was not replaced properly and came off while she was driving down the interstate, so her fiancé and his dad were laying on the interstate in the rain trying to get the piece completely off so she could drive. When she had the oil changed, they said there was some damage which is not unusual being that it's under the car, but they did in no way indicate that it was this kind of danger. Bottom line is that it was replaced improperly and therefore aerodynamics took over. Called Carlos got the run around about it, said they were not responsible, but they were the last to touch the car and it functioned fine prior to that visit. It you value safety, and service. find another dealer. Not buying from Honda of Newnan Keith R.

Southtowne Hyundai Of Newnan

1.7

(98 reviews)

Never again, Southtowne Hyundai Of Newnan. The worst customer service experience I've ever had…read more My vehicle sat at this dealership for over two weeks before I received a text message, not even a call. But a text message, stating that after a close look at my vehicle they do not feel comfortable working on the car and that I could come in to pickup the car. Because of its age (2013) and high mileage. Once I got there, I was presented a work order that showed a bunch of codes that were pulled during the diagnoses. More than two weeks to only show me a piece of paper with codes on it, that could have been pulled in 24 to 48hrs the latest. During this time, I was the one reaching out to them to ask on the status. Only to receive "sorry checking with the technician and will let you know" messages in return. If the technician was struggling to identify the problem, be honest and reach out to the customer. Two weeks without a car is not easy. I left with a clear explanation of what was wrong with the car in the end. Serious lack of professionalism and respect for my time. I was even considering purchasing a new car with Hyundai Newnan. Not happening!

This was, without question, one of the worst customer service experiences we've ever had…read more Our vehicle sat at this dealership for nearly two weeks before we received any diagnosis. During that time, communication was virtually nonexistent. No updates, no explanations, no urgency. We finally had to drive back to the dealership ourselves just to demand answers because no one bothered to keep us informed. After almost two weeks, we were told the vehicle was ready. We picked it up, only to discover the original problem had not been fixed. We had to turn around, bring it right back, and leave it there again. The final repair? Replacing the ignition coils. Waiting two weeks for that diagnosis and repair is simply unacceptable. If your technicians were struggling to identify the problem, be honest with your customers. Delays happen, but silence is not customer service. Keeping someone's vehicle for two weeks without meaningful communication--and then returning it without fixing the issue--shows a serious lack of professionalism, accountability, and respect for your customers' time. The manager only made the experience worse. Instead of listening to our concerns, she was dismissive, rude, condescending, and patronizing. She immediately defended her employee without taking the time to hear our side or investigate what had happened. We left feeling ignored, disrespected, and treated as though our concerns didn't matter. She also failed to follow through with promised communication. We understand that repairs don't always go as planned. What we cannot accept is poor communication, a lack of accountability, and being treated with disrespect. Customers deserve honesty, timely updates, competent repairs, and managers who know how to resolve problems--not dismiss them. We will not be returning, and based on our experience, we cannot recommend this dealership's service department to anyone!!! DON"T GO HERE FOR REPAIRS!!!!!

Auto Barn

1.6

(58 reviews)

I was worried about the reviews and should have paid more attention. I was looking at a 2009 BMW M3…read moreVIN WBSWD93579P361863. I spoke with Gavin the salesperson, and he told me about the car and said there were no major issues he knew of. I scheduled a PPI for the next day, and here is where the problems started. AFTER I paid for the PPI, Auto Barn jumped the price from $24,999 to $29,999. Here are some excerpts from the PPI on the car Gavin told me was in Good condition. "The vehicle has a check engine light on and the engine malfunction light on and the reduced engine power light on. The vehicle would not accelerate well or pick up speed. The vehicle is in limp mode. The engine runs rough and there is a small amount of abnormal smoke coming from the tailpipe. The check engine light is on. The increase emissions light is on, and the DSC light is on" "I noted the power steering fluid level is low, rack and pinion seals leaking, and the engine shows active oil leaks. The rear differential is leaking fluid." I have tried to call several times, but they will not answer their phones and texted several times now with no answers.

I recently purchased a vehicle from them, Jeremy was the person I delt with, the vehicle has been…read moreproblem free, but all these negative reviews regarding their professionalism is spot on! After test driving the vehicle and agreeing too purchase, I told them I would come back in 2 days with a check, can you please, Clean the vehicle inside and out, it was filthy, tire pressure light was on, most likely low pressure in one of the tires, chip in the windshield that needed to be repaired, and also wanted to make sure the it came with 2 key fobs, jeremy said, no problem at all, it will all be taken care of and be ready for you too pick up in 2 days. I drove 2 hours back to pick up the vehicle 2 days later and guess what.... None of the items were done, they did wash the vehicle but still dirty on the inside, little kids fingerprints/smudges all over the windows, etc... Didnt fix chip in windshield, tire pressure light still on, no extra key fob. I still bought the vehicle, but be warned... these guys have ZERO PROFESSIONAl SKILLS! Its basically a dirty warehouse with a dirty office that houses cars that they sell. DEFINITELY WOULD NOT RECOMMEND!!!

Mike Fitzpatrick Ford

2.1

(48 reviews)

I have purchased 5 vehicles from this location. Most recently, my wife's 2024 Expedition and my…read more2025 F250. My truck has had numerous electrical issues, each time I call I am told to drop it off, they have several vehicles ahead of me and could take up to 3 weeks to look at it. Given the lengthy time, I request a loaner vehicle, and they stated they cannot provide one. When I was able to convince them to squeeze it in, they told me over the phone that since I installed bigger tires, they could not do anything for the adaptive and standard cruise control being inoperative since the vehicle had been altered. I tried to file a complaint with the GM, and even spoke to their Finance manager to refund my extended warranty. The Finance manager seemed to understand that this was a common occurrence, and new GM, Matt, never contacted me back. Do NOT waste your time or money going to this place. I will be selling both of our Ford vehicles and never doing business here again.

An update: I should've learned my lesson from before…read more I'd give them a zero, but it won't let me. I took my truck in for a light that was on. They said they needed to keep it to run tests. After several days they called and said I could drive it home while they ordered parts. A month later I received an email of them cancelling the service ticket. When I called to enquirer about the ticket, they assured me it was fine and the part was on order. After about 4 months of calling, I decided to take it to Fayetteville Ford. The truck issue was discovered within 12 hours, repaired quickly, and I was on my way. It wasn't even the problem that Mike Fitzpatrick Ford said it was. I still haven't received a call stating my part has arrived. Avoid this place.

Atlanta Luxury Motors - Newnan

1.9

(55 reviews)

My wife & I bought a 2024 BMW X5 from this dealership. The car is very nice and we really love it!…read moreDuring the process we saw on the paperwork how they put 2 new tires on the back of the car. Now, the BMW X5 doesn't come with a spare tire. BMW equips the car with "Run Flat Tires" so that you do not need a spare. Because I knew this, I specifically asked the Salesman if the rear tires were "Run Flats". He assured me they were. This dealership did not put "Run Flat Tires" on the rear. The front tires were Run Flats. We found out the rear was not when my wife had a flat. We had to get new tires on the rear that were Run Flats. I talked to the GM and he denied they made this mistake and also said even if they did make this mistake, he would not approve me getting my money back. Buyer beware!

Stay AWAY!!! i bought a F350 feb 25 2026. Less than 2 weeks check engine light comes on. Says it's…read morea turbo issue. They brush it off say it's at lest a month before they can start looking at it. Took it to a ford dealership they found a air filter that had definitely not be changed. When i was told they did a full service. Payed 550$ out of pocket because they refused to take accountability. I have had nothing but issues with the truck!!

Southtowne Motors - Newnan

(168 reviews)

I just purchased a vehicle from here and must say that I am shocked to see all the negative reviews…read moreon here, my experience was the total opposite of negative. I saw the car online, sent in a inquiry about it, the next day I got emails to come in and see the car but there was only one picture of the vehicle, so I said "no 'm not unless you post more pictures for me to look at". They sent me several and told me they had just got the car in and that's why there was only one picture and it wasn't inspected or detailed. I then got an email from salesman Peter and he asked if I would be coming in that day since the pics were sent, I said yes, (with the determination of NOT buying a vehicle) but just looking at it as it wasn't clean, but did have a clean autocheck history and did have every bell and whistle that I wanted in a vehicle. I got there and was treated great! Peter was a fun and honest and professional person to work with and made my experience enjoyable. He didn't try and BS me about anything dealing with the car and was upfront about what he (the dealership) could and could not do. I would use him again if need be. Now my only gripe if there is one is this, why would a dealership even load pictures of a car that they just got in and list it for sale when they haven't done any inspections, any maintenance or detailing. That's like putting the cart before the horse. So I bought the car on that Saturday (so much for not buying when I said I wouldn't), but didn't receive it until Wednesday because they had to do the aforementioned maintenance, inspections, detailing. Peter did honor his word by having the car delivered to me since I lived about an hour or so away and didn't want to drag my wife back down there to go get it. So all and all this was a pleasurable experience, I love the car (SUV), it came to me clean and small imperfections were repaired/corrected to my surprise. Only time will tell if the car will hold up but everything on it seems nice and strong so I am pleased. Thank you Peter and the rest of the staff that helped (even if it was just getting us water to drink), I appreciate it and am glad I am not one of the people who had bad experiences for whatever reason.

Absolutely avoid at all cost. They say they have fair pricing but used a bait and switch tactic by…read moreadding 4k on top of MSRP for a chevy with bs fees that I think came out of thin air. Same old dealership add on fees that in my opinion don't do anything to add value to the car. Promises one thing and when it comes to signing they show different.

Dogwood Auto Sales

(3 reviews)

I recently had to tirelessly search for a new car for my daughter - aside from Nathan & Chuck and…read moreone other dealer, it was a god awful experience. I visited over 90 local car dealerships during my 2 week search. Most of them were worse than internet dating - they were lying before their lips even started moving. If you are hunting for car, save time, energy and money with a trip to Dogwood Auto Sales in Fairburn. I almost didn't go see them as it's quite a drive but all of their great reviews made me make the trip. Nathan & Chuck are a father and son team - totally honest, straight forward and just good people. All of their cars are hand selected by Nathan. The vehicles are clean - SUPER CLEAN, well vetted and because they know it's a used car, they make sure you have a 3-month bumper to bumper warranty on whatever car you buy. This way, if something does break, you are covered. It's a used car so you just never know what might go wrong with it. It's obvious with these two that they take a ton of pride in their operation. They were easy to deal with before and after the sale. I have purchased dozens of vehicles over the years - for myself and my business. It's almost always been a headache. Don't do what I did - don't waste time - start your car search with Nathan & Chuck!! If they don't have the car you want in stock, get pre-approved on your loan and they can find you the car you are after. Most dealers have a "starter" price - cheap enticement to get you in the door and then hit you with dealer fees and other nonsense to add another $2,000 to the price of the car. Not here - the price is the price with no hidden add-ons. Buying from Dogwood will restore your faith in humanity - these two are the exception to the rule that car dealers are total criminals. We ended up with the perfect car for my daughter, low miles, near perfect condition and a price thousands less than comprable vehicles. Thank you Chuck & Nathan for just being who you are!

I recently bought a truck from Dogwood Auto Sales and I could not be happier with my purchase or my…read moreexperience buying there. Nathan and Chuck are awesome to work with! I literally cannot wait to buy another vehicle from them. Thanks again guys!

Atlanta Auto Gallery

(3 reviews)

People always take the time to complain about a bad experience but they never take enough time to…read moresay the positive. I will and am. I drove all the way from the Nashville TN area to get this car and I am far from disappointed with what I got for my long drive. I am still completely happy with my purchase a month later. I replaced the brake pads and rotors, flushed the engine and radiator antifreeze, replaced it with the correct antifreeze. Changed the oil with the correct oil and replaced 2 oil lines that were slightly leaking. Replaced the heating element in the drivers seat and put 2 new tires on the rear. Other than these few minor issues that are the most basic of troubles I am very thankful for the great deal on a now totally dependable car. I asked the owner to make the title delivered to include signature required and that is how it came. I highly recommend this dealer to anyone wanting to buy a vehicle and get a great deal. I am a former heavy diesel mechanic and I know what I am seeing and feeling when driving a car. The deal I got was awesome and I'm sure you will get one too when dealing with this dealer. I'm 48 yo and this is by far one of the best experiences I have ever had from any dealer. Don't hesitate to buy a car from these people. Extremely happy customer Sam.

Know nothing of this dealership. Posted wrong review and it would not allow me to delete.read more

MerckAutoSales

Steven, Jeff, and Jerry are three of the most honest, upfront people I have ever had the pleasure…read moreof working with regarding car repairs. Steven squeezed me into his schedule, Jeff worked furiously to file a claim with my warranty company, and Jerry was prompt to access my vehicle. I will always return to Merck Auto for brakes and tires. These guys give a new meaning to "buy local"!

From the owner: Auto Broker/ Used car dealer. Looking for a specific car?…read moreWant to save money compared to buying retail? With Merckautosales well let you pay wholesale price of the vehicle just a percentage you out is.

Maw & Paw Kettyle Auto Rebuilders

4.1

(9 reviews)

Tami and Jack Kettyle are very honest and professional people never gouging you on the price, I've…read morebeen going there since 2010, and I will always be a customer!

Took my 2005 Jag XK8 in for a possible coolant leak. They found it in quick time…read more Extremely courteous,up front with details of what work was needed to be done. Pointed out a nail in my tyre,promptly fixed also. Pricing was fair ( you get what you pay for). Extremely satisfied with my first time visit. Family run establishment with loads of experience. Well worth the visit and outcome. Nick James

Take 5 Oil Change

AWESOME, AWESOME, AWESOME!!! Everytime I come here the Experience gets better! Aubrey is Superb!!read more

From the owner: Take 5 is your go-to for fast and simple oil changes in Peachtree City- we get you back on the road…read morefast so you can spend more time on things you want to do. Our friendly technicians are here for you every step of the way, from helping you select the right oil, to performing windshield wiper replacements, air filter changes, coolant exchanges, and more, all while you stay in your car. Plus, we've got you covered with FREE tire pressure checks and fluid top-offs. Visit us today for a 10-minute stay in your car oil change. Remember, at Take 5, we're faster than you think.

Emissions To Go

3.3

(4 reviews)

Excellent service…read more Representatives were very cordial and professional Service was done in a reasonable timeframe

I almost forgot to renew my tag, and living in the metro area of Atlanta I have to spend extra…read moremoney to get my emissions checked - annually. Currently living in Smyrna, Ga but why did I come out here to get my emissions checked when there are plenty of places near my area to have it done? Well, simply because I work around LaGrange and the residence in this city do not have to get their emissions tested annually. So I had to find the closest city that does it and that would be Newnan. Which is about 30 min car ride from LaGrange. Getting there is pretty cool. You get to drive 3 Miles through a small town full of nice looking plantation homes and the shop is right there in downtown Newnan. The shop is a little stop and go mechanic shop that is dedicated to emissions test. Once I got there I was serviced almost immediately and finished within minutes. I didn't have to make an appointment just rolled right into the shop. I paid $20 for the service. This I'd consider average price. Overall experience- very good for their fast and cordial service.

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Latasha B.

0

5

0

1 year ago

Although I ultimately did not purchase a vehicle from McDaniel Acura of Newnan, I want to highlight the exceptional service I received. Caleb and Otis are outstanding managers with remarkable customer service skills--they are truly assets to the dealership. Throughout the entire process, they maintained excellent communication, always striving to help me find a fair price and the vehicle I wanted. I especially appreciated Caleb going above and beyond by extending a special thanks just for visiting their location, which speaks volumes about their commitment to customer care. I also had the pleasure of working with salesperson Kerry, who consistently checked in until I was ready to make a decision. Thanks to Caleb, Otis, and Kerry for their professionalism and support. This experience was by far one of the best car-buying experiences I've had in a while. It was unfortunate that the vehicle I was interested in was limited in availability, as I was genuinely looking forward to doing business with them. Top notch! read more

McDaniel's Acura - car_dealers - Updated August 2026

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Horrible!!! I was…read morereferred to Pro Touch Auto by CarShield, and my experience has been a nightmare. My car was towed to their shop and kept for over four months, only to return with new problems they caused, including a gas leak, missing undercarriage, and a turbo cover that was never replaced. I had to bring my car back several times for issues they created. My cover to my engine was left off and the under carriage cover was not place on properly and cause it to drag causing more problems. Despite claiming the work was under warranty, they refuse to honor it and will not return my calls. I have called from other phone numbers and the owner Justin answers and have lied to me several times that he'll get back to me and never does. My car not drivable and has been for months now due to the poor workmanship, missing parts, and total lack of accountability. This has caused me enormous stress, financial hardship, and frustration. I trusted them based on a CarShield referral, and the experience has been completely unprofessional and unacceptable. Avoid Pro Touch Auto in Fayetteville at all costs. I hate that I have to write this review and held back from doing so because I thought that Justin would do the right thing and fix the problem his shop created. I am totally disappointed and wouldn't wish this on my worst enemy!!!! Services General repairs & maintenance

When I had my car serviced here to repair a dent on my driver's side door hit by a deer, my vehicle…read morewas kept for 3+months and was returned in worse shape/condition. I refrained from writing a review for several years because I didn't have anything nice to say about the service or my experience. However, recently I have received several emails asking for my review of their service. I could go into detail but I do not wish to do so.

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The detailing cars should be more detailed I feel like my…read morewas not truly cleaned SMH they need to do better When I asked for total the guy was like ummmmm like he was making up a price. I wish I would've took some pictures. I do believe they can watch cars good but the guys were being very lazy and I should've voiced way more when I first walked out the door and I saw the horrible job. I'm always trying to be nice never again

Very good wash & dry svc. Nothing like a good old hand wash. Cleaned me up real nice. I will…read moredefinitely go back!!

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4.6

(10 reviews)

I don't think I had more of a (racial thing happen) to me than this....... I go here and say I was…read morerecommended from another auto place... I walked in and say I do not need a exact price just a rough estimate on how much these parts will be to put it on....be airingont wanna keep driving my car around until i find someone to help...he didn't even ask what type of car..... He looked at me and just said I don't wanna do it.....the walk away was super totally disrespectful (you had to be there)....its hard to find good people in CARROLLTON,GA) even when you paying CASH MONEY....

We had taken our 2"19 crosstrek to Crown Subaru in Chattanooga because all the warning lights were…read moreon.and was quoted over 7K to repair. Accurate repaired for $239. This is the 2nd time dealing with Accurate and the have been superb in service and time. I even tipped him

B & L Tire & Automotive

3.7

(16 reviews)

I have been bringing our cars and trucks here for 25+ years. When James sold it recently, I hoped…read moreit would retain the integrity and professionalism he had established, and so far I haven't been disappointed.

My husband and I have been going to B&L since James owned it. We decided to stay and give Jeremy a…read moretry to see if he would keep it the same. The first few years, he did. Jeremy was honest and up front about our vehicles needs. Today- I scheduled an oil change appt 2 days ago. I showed up 5 mins early today and the guy at the counter checked me in and said that my regular $50 oil change will now be $130. I asked why and he proceeded to say "sign of the times changing" spill. I said fine, thanks for letting me know and I sat down. An older gentleman in the waiting room asked the counter man what the $120 charge on his bill was and he said something about mounting and that they "put that on everybody's invoice". The gentleman then asks what if he doesn't want it? Counter man says they can take it off. Once the gentleman pays and leaves, the counter man looks at me, shakes his head and says "old people, right?". I don't respond bc I'm irritated about still waiting. 30 mins later I asked him how much longer until my car would be pulled in and he said he's waiting for his mechanic to get back. He grabbed his phone and walked out into the shop. When he returned several mins later he said his mechanic was about 5 mins away. A female customer walks up to check out and she asks about all the new faces around there, are they new? Where's Jeremy, things like that. Counter man says Don (or maybe Ron?) was new manager and they made some changes. Jeremy was still "in and out" he said. At this point it's been 45 mins after my appt time and my car was still sitting out in the parking lot. I told him he can give me my keys back and I left. He did apologize for the wait..but at this point he made an appt with me 2 days ago for this time slot leading me to believe he had a mechanic on hand to change my oil and bad mouthed a customer to me. I am not interested in this kind of customer service. Things were much better when Jeremy was there. My husband and I will no longer give them our business. I already found at least 2 other oil change places that are cheaper. It's just sad.

Palmer & Co Used Cars

3.0

(4 reviews)

Recently our daughter and son-in-law needed to replace their 20 year old truck with something they…read morecould take to Alaska. I contacted Palmer & Co, and within a few days they had found the perfect truck for our kids. I was very concerned about them buying a car, because they are so young and could easily be taken. Bruce made their buying process so easy and ensured they now have a reliable, new (to them) vehicle. Bruce, we can't thank you enough for treating our kids like family! :).

I had the worst experience ever! With Bruce Palmer. He sold me a Ford Escape. Sure,it was nice on…read morethe outside. However, the entire underside is rusted out. There are serious issues with the transmission. I've had it looked at by 3 mechanics. They agreed it was not safe to drive. I called to talk to Bruce. He advised me that he did not accept trade ins and there was nothing he could do. I don't understand how he is even in business. He did not care to help me. I hope this helps somebody who is thinking about buying a car from him.

Earl's Quality Car Care

4.1

(22 reviews)

Earls is always ready to tackle any car needs. They have a mechanic who specilalizes in BMW and…read moreMercedes as well. We have used them for repairs for many different vehicles. They always keep you in the loop and your car is ready when they say it will be. We definately reccommend this shop for all repairs. The pricing is fair and the work is warranteed.

If I could have rated this business a 0, I would have. We were told over and over that we would be…read morenotified, about what was happening with the diagnosis and repair of our truck. WE NEVER RECEIVED A CALL. If we wanted to find out, we'd have to call and then often we were told that the mechanic/tech wasn't at work or was doing something else or something. After several weeks of this, we finally just started going to the shop. Finally we got the truck back.

Autotronics Diagnostic Services

3.0

(4 reviews)

I have had the pleasure of receiving automotive services Fromm this establishment for several years…read more The value and quality of service has been excellent They have gone out of their way to provide great advice even when it was not a service that they could provide I highly recommend Autotronics Diagnostic Services

Easy to set appointment, clean facility, professional and knowledgeable. I'm a returning customer…read morefor both of my cars. I'd recommend Autotronics anytime.

Honda of Newnan

(54 reviews)

Had a great experience while purchasing a new CR-V from KC at Honda of Newnan. She was very…read moreknowledgeable about all of the car features and explained them all in detail. She also communicated well regarding the transfer of the vehicle from another location to her dealership. If you want a great buying experience be sure and ask for KC. She will take care of you.

Daughter went in to have the oil changed on Honda Civic 2016…read more The splash shield was not replaced properly and came off while she was driving down the interstate, so her fiancé and his dad were laying on the interstate in the rain trying to get the piece completely off so she could drive. When she had the oil changed, they said there was some damage which is not unusual being that it's under the car, but they did in no way indicate that it was this kind of danger. Bottom line is that it was replaced improperly and therefore aerodynamics took over. Called Carlos got the run around about it, said they were not responsible, but they were the last to touch the car and it functioned fine prior to that visit. It you value safety, and service. find another dealer. Not buying from Honda of Newnan Keith R.

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