Very Happy with the service and care I get here. There is a…read moreproblem with their phone system that causes caller to get forwarded to a cellphone voicemail when lines are busy. I was able to speak to someone and they are aware and trying to resolve it.

Super friendly staff in the front office , the nurses and Dr. Mowla make you feel very comfortable…read moreand after just a few minutes of talking with them you know you're in good hands.

If you're looking for a smart and competent family physician, you should call Dr. Buchanan's…read moreoffice. I am quite critical of professionals- you've been to school forever, so you should know your stuff. If you don't know, say so. Just don't lie to me. Dr. Buchanan is a real professional. He knows his stuff, period. If he doesn't, he'll tell you and not lie to you. He is caring and funny. But most of all, he treats my little son like he's his own child. My son loves this guy. I worship him as a Doctor.

When my insurance changed, I was forced to change my PCP on very short notice. This was the one…read morelocation that was willing to take me on without a ridiculously long wait list like you'll find at other locations. The staff here is really friendly, and it's a small office so it feels more personal than being shuffled in and out of a busy doctor's office.

I've been going to Dr. Heinser for about 7 or 8 years now. He is an excellent physician who is…read moreattentive and helpful. I especially appreciate how friendly and approachable he is during the visits. It makes the whole experience much more comfortable and relaxing. If you are near Groton and are looking for a primary care physician, I highly recommend Dr. Heinser.

The best doctor ever! He listens and seems to genuinely care about his patients which is hard to…read morefind in today's world. he is super funny which is also rare In the medical world. Top notch Doctor!

Dr Trinh and her office staff are VERY qualified and helpful. If you want a doctor who listens to…read morepatients concerns and gives quality health care I would highly reccomend Catherine Trinh.

Excellent doctor. Knowledgeable and caring. Explains causes and symptoms of all the issues you…read morehave. Highly recommend.

I have been a patient of Dr. Lundquist's for half a year now. I cannot say enough about his…read moredemeanor and skills. He is the doctor we all want, experienced, knowledgable, respectful and concerned. He listens and does not make you feel as though you are tying up his time, preventing him from getting to the next patient. In this day and age of money printing physician practices and hospitals, Peter Lundquist brings you back to the older days when a physician actual took care of you as a patient and a person not a number...

Fantastic, caring and intuitive doctor...She actually saved my husbands life…read more She is the only one in the Blackwell Family practice that I would recommend..

I would rather take my chances as Kristi Noem's puppy than ever allow Kathryn Maier to be in charge…read moreof my care. :~) Just because you CAN become a doctor doesn't mean you SHOULD. I've never met a healthcare professional with such an abhorrent bedside manner, I would recommend that she work behind a desk all day instead of with patients, but that doesn't seem fair to subject the computer to. She speaks to patients with disgust, disdain, presumption, condescension, and blatant animosity. The way she practices can only be described as lazy, spiteful, and petty; it is clear when you meet with her that she has no intention of helping you get better, her superiority complex prevents her from acting with the patients' best interests in mind, and instead she tosses out diagnoses to make her job easy. Any attempts to advocate for yourself are mocked and ignored, and the clinical notes are written with the intention of making her patients appear like stupid hypochrondriacs for daring to speak up. Lucky for her patients though, she very rarely actually documents the care she provides, and only seems to upload notes when she sees fit. The three notes that she DID write while I was under her care were: 1. Written "with the help" of AI, 2. Had many typos, and 3. Clearly took inspiration from Regina George in Mean Girls when writing the Burn Book. I came to this practice for years seeking help, but they refused to provide me with the care that I needed because they found it easier to blame all everything on me and accuse me of making myself sick. Turns out that it wasn't "anxiety" -- it was a tumor! :-) If you need a new PCP, you're genuinely better off relying on WebMD or asking someone who watches Grey's Anatomy for advice.

I am a patient at this business, and have multiple serious conditions, heart and kidney failure,…read morenecropathy on my foot, this requires me to use pain medication. Trying to get my prescription refilled, projuncta has led me around making it unavailable to me letting me deal with tremendous pain for almost a week. When confronting them, they have given me and my wife a hard time. I have never seen any business treat. Their patients is poorly as a scene. This facility treat theirs

I had to move, as my doctor here, slipped away, depleted of having any interest in patients…read more Unable to even pretend to have any interest. Responses were, quite frankly, ridiculous. Treatment delay ended up extensive, costing a whole lot of pain, time and money to reverse the problem, which required physical therapy.

Just continues to go more and more downhill every year. The individual doctors may be good but the…read moresystem they choose to work under is despicable. The receptionists are literally always rude and you have to navigate them to even get help. I can't even count how many times they've told me they sent referrals and didn't send them. It just generally feels like they hate you and do not care about your well being which obviously sucks at the doctor! I've had nurses just skip my medical history because it's too complicated for them and then they pretend they understand my concerns. Absolutely do not go here if you have ADHD or Autism as well, they have no understanding of how to support that. I have a very complicated medical and psychological history and felt consistently gaslit and treated like I was crazy, while they ignored how things like my ADHD and OCD and medical issues tied together and when I tried to advocate for myself I was blatantly ignored. I asked for a referral for a neurologist because of a suspected brain injury and the doctor looked me in the eyes and changed the topic. Just do not go here no matter what, you will get extremely basic care maybe at best and at worst they could kill you with negligence. my final straw was i needed a referral and they are closed on the day after new years(even though they are already closed weekends and open 8-5) but say they are open and have no phone message or way of knowing when they'll be open again. why does no one care about anything anymore. the lady i called seemed pissed too like other people had been calling and asking. THEN MAKE IT CLEAR YOU'RE CLOSED???? the technology is readily available you're just lazy and negligent like the rest of the medical system.

I regret switching to this practice. I've been seeing Dr. Sullivan for just over a year now and…read moreI'm more and more disappointed each time I have to deal with anyone from this practice. Referrals don't get submitted, prescriptions don't get sent to the pharmacy, phone calls don't get returned, and messages never get relayed correctly. His approach isn't conventional - he's never checked my ears, nose, throat, etc.; he did labs once to check the basic things but results were never sent to me - I had to get them from the lab's website. I had an ER visit last year and was told to follow up with my PCP but before I could even make an appontment, the office called me and said not to make an appointment but to return to the ER if I had additional issues. Dr. Sullivan seems more interested the DO thing, so if that's what you need, you'll probably be OK......although the last time he did a manipulation on me for back spasms, I couldn't stand up straight for almost 8 weeks and he had left for military deployment. When I recently made a comment about having to be referred out to several specialists, he told me my health issues were too complicated. Perhaps I should have chosen someone with more experience. But I don't think Osteoporosis is too complicated for a PCP to address and I don't think I need to spend the time and money seeing a specialist for it! Honestly, I think 1 star is too high of a rating based on my experiences here..