Scheduled appointment for 4pm pick up. Dennis showed up exactly on time. He was informative and…read moreprofessional. Very reasonable price and excellent service. Highly recommend!!

These guys were great! After hitting a pothole, I needed to get my tires repaired and could not get…read morethe car to the tire shop without a tow. I called them at 7:15 in the morning and they sent over Travis immediately. He got there in about 20 minutes And got the car on the truck and over to the tire place quickly. He was very friendly and was great to work with. Daniel, on the phone was also really easy to work with and very accommodating and friendly. I highly recommend them if you need towing service in the Indianapolis area. And in addition, they weren't too expensive, and I appreciated that.

This little piggy got his truck towed, so when I tell you Jordan wasn't a foot guy, BELIEVE me, he…read morewas a tow expert. He professionally explained the process of securing the truck to the truck. A little truck on truck action some might say! Friendly, polite, and conversational. I think he's single ladies! Get in line. Get your car towed for a fair price and get his number!

everything sucked! they syphoned my sisters gas and disconnected the starter! tried to get us to…read morepay $125 to 'jump' it when it didnt need and and tried to get $75 for the night. POS!!!!!

My car broke down in SoBro/Indianapolis - the wheel feel off - and I was able to pull over to a…read moreresidential street. After taking to my insurance company, and waiting an hour only to find out a tow was never sent - I was on hold pending a new service provider. A Wards truck passed and stopped to check in on me (thank you kind sir!) and that gave me the idea to call them directly for help. They were kind, quick, and incredibly courteous in quoting me time and price. Oz was my technician, and I could not recommend this company and that gentleman enough. He was helpful, focused, thoughtful, and included me in on everything he was doing to get my car safely into the truck and towed to the garage. Was it my favorite experience? NOPE. Was it better because of Oz, Wards Towing, and their staff? Yep, they are a silver lining to dealing with car trouble. THANK YOU!

Over the weekend, after picking up an item from a friend's house, my car unexpectedly stalled and…read morecould no longer driver. After trying to figure out what was wrong with my car and seeing that it would not make it back to my home on its own, I looked at a few reviews for local towing companies. Ward's was the one that had the most consistent positive reviews, so I gave them a call. The gentleman that answered was kind and gave me a time estimate, apologizing for the long wait, as we were approaching the early evening hours. The tow truck game faster than the estimated time frame and I had my vehicle sitting at home soon waiting to go the mechanics the next day. From the Plainfield area to downtown Indy was about $133 for those looking for an idea of towing pricing.

Albeit it was thru insurance; I waited over an hour stuck in the mud only to receive a call telling…read moreme they didn't have a wrench to pull me out and I'd have to get another company.

Great service from this company! On my way to a wedding I…read moregot a totally flat tire and couldn't drive anymore. Called them up and he squeezed me in quickly. I will call them again when needed

Car was broke down at the gas pump! Despite all the slide offs in Indianapolis they were able to…read moreget to it & delivered it right where I asked. Very reasonable price.

Anytime I need a tow they are always there for me. I'd recommend this place to anyone who needs…read moretowing services. They are the best in Indy!!

We assigned your company a repossession with a standard agreed fee of $350, which is consistent…read morewith prior repossessions. At no point did we authorize additional charges, extended transport, or storage beyond this amount. After the vehicle was repossessed, your company unilaterally transported it approximately one hour away without our knowledge or consent and then demanded $950. This charge was communicated only after the fact and was never approved. Following the repossession, we repeatedly requested an invoice so we could promptly resolve the matter and retrieve our vehicle. Despite multiple requests, you failed to provide an invoice in a timely manner while continuing to add fees. This delay prevented us from mitigating costs and recovering our property. You later increased the demand to $1,300 plus an additional $500 for delivery back to our lot. Acting in good faith and solely to recover the vehicle, we agreed to the $500 delivery fee. Despite this, we were informed that your company filed a lien on the vehicle. We dispute all unauthorized charges and dispute the validity of any lien filed. The additional fees resulted from unilateral actions and delays caused by your company, not by any agreement on our part. We request immediate written documentation supporting the lien, a detailed itemized invoice, confirmation that no further fees will be added, and cooperation to release the vehicle upon payment of agreed and reasonable charges only. If this matter is not resolved promptly, we will pursue all available remedies, including complaints with state licensing authorities and legal action if necessary.

Got my car stuck in snow and ice at the end of my driveway one night recently and they came and…read morequickly extracted me! They were quick, friendly, and professional!

Showed up within 20 minutes. The driver was very professional and helpful. Pricing is upfront and…read morevery fair

This company was selected by my roadside assistance provider. The text message warned it would take…read moreabout 2 hours for him to arrive and it was correct. The guy who arrived did say he'd been pretty busy that day too. He was really polite and professional. He was friendly and did everything he could to get my super dead battery functioning. He provided steps to take after he left and made sure I understood what he telling me so that I didn't wind up stranded again. I'd recommend and use them again!

The lady who answers is as rude as they come ... not the fist one to say that i see, and the guy…read morecalled me a bitch after i apologized for my attitude but my son was ina. Wreck ans i was a mess about it ! Take things i to consideration when speaking to people but you won't get a good review from me , rudest people I've ever ever spoke to

The lady that answers the phone has no customer service skills at all! Very rude and nasty for no…read morereason at all!