It let me order on the app saying it was open. I show up and it's closed and now its gonna take 7 days to get my money back when it took them a half a second to take it. IT IS NOT OPEN 24/7. read more

ya van dos veces que no me dan la orden completa . una vez entramos y los empleados estaban discutiendo enfrente de los clientes .

Customer service is horrible! As soon as you pull up thru the drive through the employees begin with"what will you order" after listing your menu items they ask "that's it?" With so much attitude. When you drive through the window employees are rude and nothing close to friendly. I had asked for a coffee with sugar and cream in the side and a McGriddle with no cheese (I'm allergic) and when I got to work I checked the bag and there was absolutely no creamer or sugar and the McGriddle had cheese as well. Maybe I should've checked when I was still there but maybe they shouldn't have messed it up as well I called immediately and spoke to the manager and mentioned that I had the receipt and it clearly said the order as I asked, and she refused to give a refund or even exchange my food. Their staff should get better training! I spoke to corporate already as well. Hopefully things change. read more

This is the second worst McDonalds we have been to (The first was at the border crossing outside San Diego). We went to this McDonalds twice. The first time, we placed an online order and went in to pick it up. No one comes for several minutes, even though there were several people in the queue behind me. When they finally came to the register, I positioned my phone, but nothing happened. The clerk went to another employee and after some fiddling with the register (and the machine near the food which prints out orders), discovered that the system was down. We were told 5 minutes. Then, a manager came and we heard him say the store was closed for 20 minutes - apparently the computer was down. That estimate was apparently a guess, because other responses were 5-10 minutes, 20 minutes, maybe an hour! In the meantime, my order is in limbo - placed online, but they are not giving out any food. We left as did others in a similar situation behind me (it did not hit my credit card - it is apparently not charged until the order is complete). The second time, we had difficulty with our online order again though free fries was processed, and we ordered the balance of our food the traditional way, welling the clerk what we wanted, The clerk was not system savvy and could not help us with another order which went into limbo (thus the manual order). Again, there was a wait since everyone was concerned with drive thru orders ignoring walk-ins, We ate in - the tables were clear but dirty - they don't bother to wipe the tables. We noticed that two of the menu monitors were not working (one appeared to be damaged). The food trays were dirty. The TV's in the dining area displayed a message that the tuner box was not on. The men's restroom's urinal was not in service. This is the only McDonalds in town, and there is very limited fast food competition, but the owners need to put a little investment into maintenance and fixing things, and training. This McDonalds would have difficulty surviving in a more competitive environment. read more

Horrible and Slow Service waited 15 minutes just to get my food which turned out to be cold and soggy .

They never know how to make a cheese burger plain, ether I get a bun with cheese and no meat or hamburger plain. Like Really!!!

This restaurant was horrible .. I liked McDonald's but after coming to this one in particular, I hate it now .. thank you to this specific McDonald's read more

This place and their service sucks! It's the only thing in our area that is open and I'm sure that's the only reason they have business. I waited 30 minutes with 3 cars in front of me. They don't say hello, thank you or any type of attempt is made to be friendly. Again the only reason I go is because it's the only thing open read more

working extremely slow, it's been 20 minutes since they told me to move up to the reserved drive thru spot. I only ordered fries. Two cars have already gotten their orders. They didn't know how to work any of the machines, were confused about how to use things. read more

Went thru drive thru and got my order to go. When i arrived home, fries were cold as ice, no napkins were given, no condiments, and sandwich was over heated. Please pull over and check your order before you leave, since they dont do it for you. read more

Awful service. I've gone four times on different days and they always get the order wrong. The cashiers mark the order correctly on the ticket but either the runners or cooks get it wrong. You need to ask for ketchup or napkins if going to drive thru because they don't include them. read more