Lady stopped mid taking order over the speaker. I thought it had packed up. Get to window and a bunch of crew came from lounge to serve me. Said they would cook my Big Mac fresh but my question was why wasn't it started from taking the order. Took 6 minutes to come out to me from when I was told to park up. Outside trash can was full. Not that busy here either. Would I be back maybe if I am ever back in the area read more

so it's Saturday night the weekend before Christmas I pull up to order a five dollar meal which I think is the I normally don't eat fast food for five dollars I asked for extra onions wasn't right actually showed a picture previous because it wasn't I go in french fries the nuggets, hard and cold. I will never eat McDonald's again ever I normally don't go out and eat fast food but I was shopping and out so I want to get some quick so I can go home and eat cause almost 11 o'clock. I said let me get something to eat and everybody talk about how this McDonald's is the best McDonald's the food is popping hot and it wasn't for me so everybody has their own opinion. It may have been a bad night. I'm just letting y'all know it wasn't good for me. read more

Food arrived quickly and service was excellent. Restaurant has modern kiosk ordering or you can talk to the cashier to order. The owner has made an effort to keep safe during covid with signs, employees wearing masks , and even shoe mechanisms for opening doors so you don't have to handle the door levers. Only negative is the bathrooms needed attention -might have been because it was a weekend day? Aldo there are shady places to park and outdoor picnic tables under the trees in the rear Thank goodness for McDs along our busy roadways . -a place you can safely stop for a quick bite. read more

Don't bother going to this location, especially at night. The young girl who took my order charged me for the wrong item, then had a bad attitude about it when I corrected her. She even went as far as to flip me off while I was wanting for the right order. On top of that, the manager was nonchalant when I addressed the cashier's attitude. She even asked me if something should be done about it.......yeah, she probably thought it was funny, too. I've been coming to this location for years and I've never dealt with anything like this, even when being served by the night shift. This new crew that they have is horrible, and this will likely be the LAST time I ever come to this location again. If you're hungry and need a bit to eat at night, do yourself a favor and just go somewhere else. read more

If I could I'd give this place zero stars, the lady taking our order (younger girl) was either highly not interested in our order nor did she care, however we asked for them to fix something caught an attitude, like I get it everyone has bad days but dang... How about trying to having some PMA(Positive Mental Attitude) Horrible, customer service, However the fries were hot I guess that was a plus. read more

Ordered using my app. First all my points have disappeared. Then when I got to the call box they couldn't find my order: McDonald's had gotten very expensive. read more

We arrive early this morning with at least 20 people. Although they were under staff they we're able to take everyone order and get them out in a timely manner. Staff was pleasant and accommodating. Awesome team work. read more

AMAZING McDonald's it's like the only clean one in 2024 I truly am lovin it also food came really quick and employees were very kind!!!

I visited this location purchased two burgers. Once I got ready to drive off I realized that they charged me for other things that I did not order. I inform them of their mistake and they did not want to refund me my money but instead they insisted to state that is what I ordered. They took my receipt and would not give it back to me and then did not refund me the total amount they took. I will never visit this place again and I recommend that anyone who does visit this location to check your receipt EVERY TIME! read more

Just your regular old McDonald's. Nothing special. The rating is for the quality of the food. However, the overall appearance for the restaurant is five stars. Neat and clean and the new decor is quite nice for a fast-food joint. The kiosks are an excellent addition to help ensure that you get your order exactly right, so you have no room for complaint. McDonald's is always there and if you are a fan, you will be a fan of this one as well. read more

McDonald's - Kiosks - Burgers Near Me - Conyers, Georgia

Attempted to patronize this location and all of the doors leading to the inside were locked. There was no signage that stated the lobby was closed. I saw a manager outside and he confirmed that the lobby was closed and also stated he was aware there were not signs up stating the lobby is closed. This location is always packed with a line that almost always wraps around the building. They usually get through the customers quickly, however, their communication could use a huge boost. I understand the food service industry as a whole is short-staffed. It does not take a long time to ensure your customers know what to expect when they enter your parking lot. A simple sign in the window or parking lot would answer a lot of people's questions and also show that the restaurant actually values their customer's time and business. I have begun using the app to place my orders here and that cuts down on my wait time; especially in the mornings when I am trying to get to work. The employees who bring my food items to my car are usually polite and kind; I appreciate that because I know they are overworked and busy. My orders are almost always correct when I patronize this location as well. read more

I had to leave a review. This is one of the best McDonalds i have ever been to. The building was clean, the staff was very professional and nice and the service and food was great. Every employee I encountered was very nice and made my lunch experience very pleasant. read more

So much for 1/4 pounders being cooked fresh. Order came out in the time it took to drive from one window to the other. Dry as a McDouble. I should have saved my $$$ and got one of those. read more

The food was cold for the lunch rush... I was expecting hot food and hot fries, at least because I had been waiting in line for 25 minutes during the lunch rush. They had just bagged my food as I pulled up so I don't get it? I ended up tossing 95% of the meal because it was cold read more

Not the first time I've had a bad experience with this location. First time leaving a review though cause I believe in second chances. Slower than freakin' turtles. After sitting in the drive through for over 5 minutes we started to say hello? Cars in the other lane just kept going and going. No one took our order so we left. So freakin rude. If I could give 0 stars I would. Will NEVER come back to this location. Freakin RUDE. read more

Absolutely the worst Mcdonald ever. Not only slow but some how messed up a simple order. They obviously don't know how to count. I order a 10pc nugget meal but only received 8. I've been here a few times because I live right up the street and 8 of 10 times... They get my order wrong. So I'm giving up on them. I'd rather drive to an extra 3 miles just to go to burger king. read more

Horrible. They are out of everything. No juice boxes, no water, no sprite. What in the world??? Also just grumpy service. These owners make money off of us and they shouldn't the way they run this business. read more

We have been going to this location for over 30 years. Recently every time we go through the drive thru, they cheat us out of items that we paid for yet the items are not in the bags. They always make us pull forward into a spot and wait then an employee brings our order but they disappear before I can check the bags to see if the order is correct. The whole reason for us using the drive thru is to stay away from people in these times of COVID....but we keep having to go inside to get the rest of our food....kinda defeats the whole purpose of using the drive thru, right ??!! Why can't they have one person loading and one person doing quality and quantity check ?....oh, I know....since giving them those huge raises and bonuses....there are less workers on each sift so now the customers gets the shaft. They are taking our money but saving money by screwing me out of my food that I paid for !!! This isn't the only fast food place to be screwing over the customers...KFC, Arby's, etc in Conyers are doing the same !...glad they got their raises but now customers are going to have to stay home and cook !! read more

Went through the drive thru today and was missing an order of chicken nuggets and my order of fries was very cold. I called the restaurant a total of 6 times, 5 of my calls were completely ignored. I finally got hold of someone and they took my name and order. I arrived back at the establishment no more than 10 minutes later and no one remembered me calling. I thought maybe they were really busy, that's why they wouldn't answer my numerous calls...but it was nearly empty. All of the employees were conversing amongst one another, basically lolly gagging around. The cashiers at the front smirked when I explained my complaint and began talking about other customers they had problems with earlier...unprofessional...but hey, most of the employees looked as if they were still in high school, so what can you really expect? read more

McDonald's - Called SIX times before someone finally decided to answer the phone - Burgers Near Me - Conyers, Georgia

The worst McDonald's in all McDonald's locations in the world . Every time I come here they just can't get right . Everyone has a nonchalant attitude. Poor customer service . Long lines . Card machines down . No apple pies ever . I keep giving them chances because they are the closest to my home read more

Wow a clean bathroom. It's the beginning of lunch rush and just saw a lady bring a mop bucket out of the bathroom went to check it out and place is spotless. I mean clean. Haven't had the food yet, but seeing a clean bathroom gives me a good impression already. read more

First off, let me say this. This is a McDonald's, I understand that it's a fast food joint run by people who honestly could care less. I was on my way to a job early in the morning and stopped my this location for a quick bite. Admittedly I pulled into the parking lot right at 5:00 am, when they were opening up. I pulled into the drive threw and no one ever made a noise or acknowledged me. I waited about 2-3 minutes and then pulled up to the window. Multiple people walked past the window, carrying on with their morning. After a few minutes of this, I pulled to the next window. At this point an overweight guy finally acknowledged me on to give me the "cut" sign from a distance. I asked, "I thought you opened at 5?" and he rolled his eyes and again gave me the cut sign. I moved on down the road and found a better breakfast, however now running late. Look, as much as people wish they had a better job than the one at McDonald's, I wish I had better more affordable breakfast options. Unfortunately, all of us are in this mess together. Tighten up, take my order, my money, produce a biscuit. That's Mcdonald's only purpose, however, the staff at this particular McDonald's needs to go back to fast food academy and retest for that lesson. read more

ordered 3 happy meals and they didn't put the nuggets in neither box ??? and ketchup packets they gave me were sticky.. like ok

I am very disappointed at the lack of professionalism at the Mcdonalds on Klondike Rd. The Management does not seen to be to concerned about some changes that were made. So sad read more

How dare you slam the window in face when you can't count out the correct change . The feminine male at the back window was all over the place and not paying attention. It didn't gave me the wrong change when I asked for my correct change. It's attitude escalade and everything went left real quick. WOW I said it's not that serious, this male turned to me and said obviously it is. I'm like our my change. read more

I ordered a caramel sundae at 10:14 pm. I paid for it and was asked to park in slot B as it would be a minute. Someone was in slot A. I tried to call after twenty minutes and the person who answered the phone set it Down and ignored me. At 10:45 pm the person in slot a went inside to see about the hold up. I shortly followed suit and was given a caramel sundae. It was like they forgot we were there. Not a good experience at all read more

Why does it take so long to get waited on. The last time we were here we set in front of the drive through speaker for several minutes. It took about 20 minutes from the time we ordered until we got our food. This was on a week day between 3 and 4 pm so not peak times. Went there again on 6/21 - far right lane - appeared not even to be working. We waited 3 minutes before driving off. The car in the left lane that arrived after us was asked to wait. They were still waiting when we left. Time was around 4 pm. read more

Had the absolute best experience at this Mcdonalds than any one I have ever had. The food was fast, the cashier was super nice and was joking with me and my friends. Really clean, great hot food and fast service read more

Stooped by for breakfast on the way to Charleston. My Egg McMuffin combo was tasty. My husband enjoyed his Bacon, Egg and Cheese Biscuit combo. The coffee was hot. We ate inside. The food came quickly. The facility was clean. The staff was friendly. read more

Had to wait 20 mins for my food when only 3 other customers were inside. Would give negative 1 star if i could.

Took my child to get breakfast here on his way to camp and he had hair in his food. They need to make hair nets mandatory.

If there were a minus one, I would choose that! I get coffee and something to eat every single morning that I am in town. While I may not be a big spender, $5 a day for 30 days is money in the pocket of someone. The service at this restaurant has been going down hill for some time, and I think reached some new lows even for them this morning. 20 minutes! no exaggeration, in the drive through line, approximately 7 cars ahead of me. Could not drive off due to where I was in the line, although a number of others behind me did, money lost if anyone cares. Employees are sullen and rude, food may or may not be (more often the latter) as ordered, or prepared properly, gluey oatmeal, etc. I could certainly go on. There are a few, very few bright spots in the crew, but as a whole, customer service is non-existent. This place needs some owner attention. I do not accept that good employees can't be found anymore, as in many other restaurants and places in the same town/county don't seen to have this problem. read more

please to the manager or owner to correct their schedule because the schedules are not correct, thanks, and what when one orders your order without onion other vegetables employees always make them wrong. read more

mostly wish I hadn't stopped here, food is never great and service is always slow and wrong.