Five Guys never disappoints! The burgers are always fresh, juicy, and made exactly how you want them with all the toppings. The fries are plentiful (as always!) and perfectly cooked. I will say whew, it is expensive but the quality and portions definitely help justify it. You get a ton of food and it tastes amazing every time. On top of that, the customer service is consistently great. The staff is friendly, efficient, and makes the experience even better. If you're craving a solid burger and don't mind spending a little extra, it's absolutely worth it! read more

Three weeks ago my and my husband ordered food, came honey to eat and it was wrong (both burgers)! We went back to the restaurant to get the orders corrected manager was extremely RUDE!!! Tonight went back ordered food, but this time we checked the food before leaving, the order was wrong. We ask to have the order corrected, and it was fix wrong again, the manager gave it back and yelled it right now because I fixed it. Checked the order before we left, and it was still wrong. My husband told the manager again and she yelled and complained to the other customers that "this man comes in every week and complains about his food"! We have not gone up there for three weeks! Other customers were also complaining that their food was not right! Will not go back! And will be making a complaint to corporate. read more

I used to frequent the Lawrenceville store and it was my go to store for a good burger & fries. I've cut back on fast food for health reasons so I view a burger & fries as a treat. We decided to hit the Conyers Five guys since it was closest and assumed it would be as good as Lawrenceville Very disappointed. Burger came out dry like maybe it was overcooked and the fries were definitely undercooked. The music was cranked up so loud you had to shout across the table to be heard. Won't be back to this location. read more

First, I was excited going to this new location in Covington Georgia. i ordered my food and it was not right. I ordered a regular order of fries with my burgers only to find out that they were not cooked throughly. We usually get a full order and once we got home, we was so disappointed. Our fries were much less than expected. We returned back to this location as told by the manager to get a full free order only to be disappointed by the store owner. The customer service was very unprofessional. He was not pleasant and acted as though we was getting something for free. No, they was supposed to replace our fries in which we had already paid for. We will never return to this location ever again. Unfortunately, we will go to another location just to get good customer service. As much as the food costed, we expected better. Horrible service and bad management skills. read more

Ordering is fine, but once you pick up the food the guys handing it to you always have an attitude.

Five Guys offers fantastic burgers that are a bit on the pricey side, but their quality makes them a great choice overall. read more

Five Guys - Burger - Burgers Near Me - Conyers, Georgia

Their service is impeccable! Every employee each time is always very polite, kind, and friendly to speak to. I eat here maybe once a week or once every two weeks, and every time it's fresh, hot, and doesn't take more than 5-10 minutes! And, sometimes if it's the same front counter employee I've had in the past, they've remembered my order! This environment is definitely customer centric & I'll keep coming as long as you guys keep doing what you're doing! read more

I love Five Guys! Please come here if you like French fries. Me and my family love their fries. So nice how they aren't all just crust but they're nice and soft and sweet. and it's not just the food it's the service and the overall look of the place. They are so nice here. And the decor of the magazines about their burgers just show how good they really are. read more

Very good burgers and fries,also very expensive for a burger and fries. They will overload your bucket of fries which is a plus! It's just hard to spend 10.00 on a burger for fast food. read more

Burger was sloppily made, fries weren't fresh. I've not been to five guys for three years because I'd been frequenting Culver's. And this'll be the last time I get ot. Culver's is CONSISTENTLY fresh and great quality! Wasted $11 today! read more

This is my second time trying Five Guys. It's so super hyped honestly for no reason. The burger isn't bad but it could be a little more seasoned. The fries themself aren't amazing but the Cajun seasoning is pretty good. It tastes like there's no salt in it though. This won't be my first choice for a burger place. They're honestly expensive for nothing. read more

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Now, paying Ten Bucks for what is basically a glorified Wendy's Double isn't exactly in my wheelhouse, but the Five Guys Bacon Cheeseburger was amazingly good. A honest, old fashion, greasy Burger ... and I mean greasy in a good way. And don't be fooled by the term "Small Fries". They were so abundant only about half the order made the photo. read more

Five Guys - An old fashion greasy burger, but in a good way. - Burgers Near Me - Conyers, Georgia

All I'm going to say is I ordered a regular Cajun fry at 1:05 and at 1:19 I still didn't have any fries. I asked for a refund just on principle. The lady asked why hadn't they made it yet and he yelled something that couldn't understand. They refunded me but basically 20 minutes for a regular fry is absurd! Of course customer service didn't care. So here I am hungry and upset. The employees seem like they don't have critical thinking skills or common sense outside of the lady at the register. read more

I don't know what happened to this location but quality and standards must have been removed from their operating procedures. Staff with exception of a very friendly and accommodating cashier were sullen. As I watched food prep sandwiches are handled with no care for the fact that your handling peoples food. Watched an employee leave service area returns back to serving line reach his unchanged gloved hand into the bucket and dropped the fries from bucket to fryer. The place has deteriorated greatly. At their prices after this experience here is one dining option that will be dropped. Please find your way back to what you once were. Truly sad! read more

I've been to this location twice in the past month and the service was exceptional. Employees were nice, in a good mood, and accommodating to all asks. Actually thought I was in a chick-fil-a for a minute. The food is good because it's 5 guys. But I will say it is quite expensive. I had a little bacon cheeseburger, small fry, and small drink. $19. Inflation is hitting hard. read more

Always good food love the overload fries, expensive only get once or twice a year! Hard to afford for the entire family! Glad they put one on Conyers, Ga. read more

Went to this Five Guys restaurant last night for the first time since it has opened. The place itself is very clean and new, also a better setup than others that I've been to. The staff was welcoming with a greet right when you enter. They were fun and easy to talk while also being knowledgeable with their products. As far as the food, I ordered a Bacon Cheeseburger with pickles, A-1 sauce, and mayo (don't judge lol) with Cajun fries. In reasonable timing my order was prepared and everything was hot and looked great. Now I'm used to their burgers being delicious but it was really really good this time. It could've been that it has been a while since I've had one but something seemed fresher and juicier than what I normal get. My fries were also delicious and definitely more than enough for just one person. I really enjoyed everything (maybe too much lol) and will definitely make this Five Guys my Go-To. read more

Five Guys - the inside of a fast food restaurant - Burgers Near Me - Conyers, Georgia

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I went on the humbug after church on a Sunday. Being I was already in Lithonia didnt want to go all the way to Lil 5 points to have a5 guys burger, but looked on yelp and seen it was one in conyers. So I got there and it was a new location and it turned out to be great. Only downside its inn the wrong side of the street and a busy street at that so it really was tough spot for a new location. But the customer service rocked . read more

Five Guys - Burgers Near Me - Conyers, Georgia

Great place for a fulfilling meal. Got a cheeseburger and fries. Cost a pretty Penny, but I was well satiated. Fresh food and great staff, well worth the price. Will return! read more

Five Guys - A cheeseburger, with everything. Here, a regular is actually a double meat burger. Toppings are free. - Burgers Near Me - Conyers, Georgia

First off, I love Five Guys. I'd never been to this location, but my GPS said that it was closer than the other location that I frequent. I was greeted upon arrival. No one was at the register, but one of the staff members called who I assume to be the manager from the back to come and take my order. The restaurant was fairly empty when I first arrived. There were only about 4 other people eating. I did notice that the restaurant was a little dirty. The table that I sat at to wait for my order was sticky and the area where the condiments are located was disgusting and obviously hadn't been cleaned in a while. While waiting for my order many more customers came in and the "manager " seemed very flustered. He screamed at one lady that was taking out the trash and yelled at another male employee. I've worked in customer service, so I know how overwhelming it can be when you get a rush of customers, but he clearly lacked professionalism. I cringed at how he spoke to the employees and felt embarrassed for them. The food was good, but I seriously doubt that I'll return due to the actions of the manager and the overall lack of cleanliness in he restaurant. read more

The food is always fresh. The burgers are made to order just the way you like them. I never go wrong with five guys. They do put a little to much seasoning/salt on the fries, but that can be fixed by asking for light salt. read more

Today was the second time I have been to 5005 guys and the second time they gave me a plain fries instead of cajun fries. On top of that they would not get delivered to the curb as I had ordered Today was the second time I have been to you five guys and the second time they gave me a plane, not my Cajun fries. On top of that they would not deliver to the curb as I had ordered. They did not even have ketchup. read more

The first time I went to this five guys my food was amazing. Today, After working a 15 hour shift.... I went again and my food was terrible. I received the incorrect order and I was already at home. The young lady who was so sweet. I hope my food will be correct next time. read more

So five guys is always good but this five guys has a very rude manager she's so rude I actually thought I walked into McDonald's the food came out quick and is delicious as usual frys taste a lil different but still not enough for me to stop eating here I'm just going to throw three stars for the fact that I just can't get past how rude the manager is here ‍ read more

Really happy to have a five guys in Conyers. However, they need a bit more training at this location before I come back. Which is to be expected having just opened at the end of February 2017. My burger didn't have the trademark gooey cheese, actually the cheese wasn't even melted. And the Cajun fries were lacking the well known taste and texture. Also, prices here a bit higher than other five guys, which is ok with me if the food is of the same quality; but they'll need some more experience before they get there. I'm hopeful the owner and managers can get this up to par. read more

Good service and hot food in these times is nice! Patience with indecisive customers is noteworthy and rare. It's my favorite location and it NEVER disappoints! read more

Hamburger was fantastic, but the fries are limp and oily here. I don't know what happened, they used to be good.

Five Guys is missing the mark at this one. We travel a lot and eat at Five Guys several times a year in various locations. This was undoubtedly the worst burger wrap we've had at FG. The thing was just kind of thrown together and fell apart as you tried to eat it. My wife found ONE pickle on her burger! Daughter's burger and fries was OK but Granddaughter's was not what she ordered. We was hungry and tired so she made do. Seemed like no one cared about quality. The employee working the register talked to a friend standing near the register the entire 45 minutes we was in the place. He took care of customers when they came in but the talking and laughing was just not very professional and added to the impression that they couldn't care less about what they was doing. Disappointed in this Five Guys location and would advise you to look elsewhere. read more

Hubby & I stopped by yesterday for dinner while in town for an event. Place was totally empty, and we were able to walk right up and order. The man who took our order was very friendly, and our food came out quickly. The only problem with the food (and I use the word problem lightly here) was that the lettuce wrap wasn't done very well. When we visit the Tucker location, the burger is wrapped very tightly and thickly with the lettuce wrap, so it doesn't fall apart while you're eating. This burger wasn't wrapped well, so my burger fell apart after my first bite. I would still come back though, since the service was so friendly and prompt. read more

Burger was good - double cheese with bacon and seasoned fries with vanilla shake. However, I had food poisoning. I know it was from here because it was all I ate that day. I haven't returned since and probably won't return. read more

The only reason it's not five stars is because of the pricing. Food was great, large portion of fries and a variety of drinks because of the Coke machine. I love Five Guys but they have to do something about their pricing. You need to come up with some sort of combo pricing because who can afford a $12 hamburger when all said and done a couple times a week. I think people would end up spending more money going more often if they could have a combo price or some sort of reduced-price structure. Over $3 for a small fry? Yes the portion is big but you can buy 3 pounds of potatoes for that price. I feel sorry for the people taking stuff to go. $2.50 for a drink with no refill? Rough. I got a single cheeseburger with a small fry and a small drink and it was over $12. Am I annoyed? Yep. read more

Five Guys serves great burger, fries & shakes. I was excited to see a new location & decided to visit. Upon arrival, the location only had 2 customers - 1 in line & 1 eating. The gentleman at the cash register was patient & helpful. Another gentleman was busy cooking & I was glad that he was focused on his job. After ordering, I visited the restroom to wash my hands ....and this is where I had to remove a star. The trash looked like it had not been emptied in a week. Paper towels were flowing onto the floor. Like how much is too much trash? The scene of the restroom completely threw me into a spiral of disgust because sanitation & cleanliness should be top priority. Thankfully, I made myself unsee the CSI Conyers "Papertowels in Bathroom" Episode & I made it through my meal. Five Guys, if 2 guys can ring up customers & cook, then at least 1 guy of the remaining 3 guys should be able to empty the trash at least twice a day. read more

June 25 2021. Were regular five guys customers in another market and were disappointed the restaurant in conyers ga was shown as closed. It is open and new and clean with typical great employees. OPEN YEAH!!!!!!! read more

The food is great but a bit pricey. Honestly I think that the food is worth the price. The customer service is great until a customer makes any kind mistake, even if you try to make it right the employees will give you unnecessary attitudes and call you out of your name. The last time I went to Five Guys I wasn't expecting for Rodricke R. (Conyers, Ga location) to give me attitude and roll his eyes at me especially since I apologized for MY mistake (which happened months ago) and tipped his rude a**! I should go back up there and take my tip back since he is obviously a spiteful person. This all sucks because I really enjoy eating here. Again the food is great but some of the employees needs to learn forgiveness, and how to provide better customer service. read more

I just got back from picking up my food and defienitly will never return here, this is the worst Five Guys in Atlanta area! I ordered online for curbside pickup, but I had to walk inside because it took over fifty minutes, once inside I asked about my online ordered and I wasn't acknowledged with any words, the idiot order girl just silently went over to the fryer and started frying a new basket of fries (my order was for fries only smh). The manager just sat back and didn't say anything, only gave me a screw you look the whole time. Do NOT make the mistake of going here! read more

Not worth all the hype. VERY expensive. Burgers were good, but the overwhelming amount of fries were not. I don't understand pouring fries in the bag on top of the burgers???? The peanut oil they were prepared in was all we could taste. Would stop in for a burger, but not waste money on fries. read more

I've been waiting for years for a Five Guys to come to my hometown so I was pretty excited to go there recently and get one of their delectable burgers and bag full of those amazing fries. The decor and overall set up of the place was a lot better than I expected. The prices are a tad higher than what I'm used to at the other FG. The wait wasn't long at all. My burgers were perfect but my Cajun fries....not so much. They were WAY over seasoned. I couldn't even enjoy them because they were too spicy for my liking. I'll definitely return soon but I think I'll just go with the regular fries. read more

Simply the best burger joint you can ask for. Simple but 100% fresh ingredients all the way!!

Visited today and ordered my typical single Patty with cheese, no bun, no toppings. Offered special price which totally fit the item ordered. I have been following a Ketogenic diet for three years and no establishment has ever offered adjusting the standard price before so I basically always pay for a lot of items that I don't receive. Thank you so much! read more

Five Guys - Burgers Near Me - Conyers, Georgia

The burgers are good but over priced by about 3 dollars , fries are very salty and the drink weren't great either over all the amount of fries they give is good just very salty.... read more