0 stars. Rude staff. Slowest McDonalds I've ever been too. Will never come back to this one. Horrible.

I think this one,when i was eat and my daughter asked for her drink I gave it to her then she this "mommy this taste like the drink name and ice cream with it" when I heard that I was like "what let me see" then I drank it then I was like "oh....this is doc pepper flavor" then I was like "I'm sorry sweetheart" so don't go to this Fucking McDonald's read more

I had made an order on Jan 1st, 2024 and asked them. Nicely to separate the combos (there were two) . When the girl at the first window said to the people in the front to please separate the combos please for the customer, the manager Shaneka Betts yelled very rudely " we won't be separating no combos. We will give her the bags and she can do that herself ?". We continued waiting in line for over 15 minutes. When I got to the window, they tried to give it to me all in one bag. I again asked them "sweetie these were supposed to be separated" she went and got the manager who came to me and told me to do it myself that She was short staffed and doesn't have to do anything she doesn't want to do". I told her I was not ok with this unprofessionalism. Then she told me to get away from her window and walked away. I have been trying to contact corporate or higher ups regarding this matter . The service here is unprofessional and very hostile . I do not recommend it. read more

Absolutely trash I downloaded this app just to put this comment here food was cold didn't even get all Of my food then when you come back to let them know it's joke to them would not come here at all read more

This place fucking sick the forgot my fries 0/10 don't go here it's a scam and customer service is trash DONT GO HERE

Sign says open at 6:00am. They are rar open at 6:00. I called while sitting in the drive thru to see if they were opened up and the person on the other end of the line said he was waiting for the employees to get there so he could open everything up.??? How about get people that will work and fire the rest. read more

worst experience I've ever had and the staff was even worse! After waiting nearly an hour in the drive thru for our order with an 18 month old baby, an autistic child and two other kids, we pulled up to the window to collect our food and they told us they were closed! it was an hour before they we're actually suppose to close and the staff was incredibly rude about the entire thing. I had a better experince at the DMV then I did here. I will absolutely NEVER spend a dime here again or a minute of my time. How these people were even given a job in the first place with that attitude is beyond me! read more

I waited over 30 minutes for my food and never received it end up getting my money back There is A-line and people waiting all around me He had one woman standing around doing nothing while 2 other people worked All she could say that they were short short staffed Why I was there 3 other people end up getting their money back and leaving and soon after I did and they were still people standing there with kids waiting to get served there was no one at the register I had to say something to 1 of the attendants teeth income to the register he took my order and then walked away while there were someone behind me And did not come back they had to say something for them to come back to the register to take their order one of the worst McDonald's I ever been to in my life it was nasty read more

Not good at all. Drive through takes forever. Will never stop there again. Keep going to the Wendy's down the street

This McDonald's,, unfortunately is the closest to my home. I have often gone and not been able to get something. They have curbside pick up, I don't recommend!!! I've tried it twice now. 1st time I ordered a crispy southwest chicken salad, and an ice coffee. I received a grilled chicken salad, and no straw for my drink. I then called and had to come back to get what was required. When I returned the workers all stood around talking acting like no one was at the counter. Then they took my food back ( ummmm NO) I've worked fast food before, they should never take the food back over the counter. Well I decided to try once more and parked my car at curbside pick up and waited 14 mins for a breakfast burrito,and a med black coffee. Poor management poor service. NEGATIVE 5 stars for me. read more

This is horrible, my husband and daughters orders were correct, mine was not! Best thing bathroom was expertly cleaned, great job. Service through drive through fast and expediate. Now on to the crap, asked for no ice in drink, got ice even after asking for replacement with no ice, so 2 mistakes on 1 drink and still did not get it right, hay, I know that you are from America but is there a special was to say no ice so I know next time to get it right? Oh wait you just need to listen....boooyaa. Next problem large fries but they don't fill the fry container up. Surprise, surprise are u trying to save food cost or pad your bonuses? Last which is a major issue, I have a food allergy with onions and I ordered a quarter pounder with cheese no onions, it was on the tag but open up the box, bam .....I'm sick, the smell of the onions and I could not eat my food. I even called the store and they said yes ma'am and was respectful but never offered to fix the problem but was taking other ppls orders while on phone with me or so it sounded. My suggestion is if you don't want to die like I could have if I ate this then go somewhere else or even up the street a couple of miles if you still need your McDonald's fix. read more

If I could give it zero stars I would. Consistently long times for even something as simple as a cup of coffee. I ordered a fillet of fish meal and the bottom bun was missing. When I went back they wouldn't even let me talk to the manager or go in the store and the only excuse was "we have a lot of new people" I went back a week later for the same fillet of fish meal I got the bun this time but the fish patty was like eating a hockey puck. Are so far nine times out of 10 the phrase have been on for an excellent as far as quality but everything else aside from the fries or a crapshoot and usually on the loosing end. read more

The food was good, but on the small fry they only filled the bag halfway. Don't recommend coming to this location for that reason unless you aren't going to get french fries read more

Ordered 2 fresh cook to order Quarter Ponder meals with hot, fresh, light salt on my French Fries. Hamburgers were fresh but fries were cold and salty. After waiting for fresh fries, Adam, the manager bought fries back after switching them to a different bag. (Yes, an employee informed me of what he did.) This is not only unsatisfactory but UNSANITARY as well. I DO NOT want to purchase a meal for 10$ and the food is COLD. Oh, I didn't even waste my time asking again and took this as a lost. I WILL NOT GO BACK TO EAST PALATKA LOCATION AGAIN!! read more

Multiple times I've come and it has literally taken over 20 minutes from the time I order to get to the end of the line and get my food, every time. Worst McDonnald's I've been to in a long time and that says enough for itself. It's very obvious that the managers could care less about the quality of service provided by their store. read more

Awful, always a bad experience at this one, I live right next to it so I get to repeat the experience over and over hoping one day I'll leave feeling like I at least broke even, customer service doesn't exist, ice cream machines always broken, enuffff said read more

It's amazing! The taste is just great, cheap, and great service! I recommend this place because of those reasons I said 5 stars for sure!

Worst McDonalds ever. The staff is incredibly rude, and orders are constantly wrong. There are usually seven plus employees in the front at all times, with four just standing and talking. The last time I went there (and will ever go there again) I had to walk inside to tell the cashier that my order was wrong ... and stood there waiting awkwardly as the staff in the back loudly complained about fixing my order. I know that management has been called, but nothing changes. From now on out, if I need to run by a McDonalds, I will drive the extra way to the one In Palatka- exceedingly better staff and professionalism. read more

The food was good but the cup had a leak in it and it poured out on me. Another thing is was the lady at the 2nd window was horrible she shut the window right in our faces and didn't even ask if we needed anything else and she came back to the window while we were situating our foo and ask do you need anything else in a bad attitude and was practically asking us to leave. But besides that the food was ok and I recommend going inside to eat and not the drive through. read more

Bad food,service and many lazy people that shouldn't have the job. Cleanup and replenishing crew especially. Adventuer R must work there seeing the review. Probably a manager. read more

Disgusting eating establishment. They are dirty,their clothes too. Wash their hands once a week whether they need it or not. Money,food,money food too! Be sure to check what your charged and change you receive too! Looked like crap on the wall in the rest room and had been there for sometime.DISGUSTING! Eat before you get to East Palatka,Fl. if your smart.The whole place is "Trailer Park"! read more