There's so much I want to say. In summary, the food is never hot, you don't get much, they throw it…read moretogether, they are slow, they don't understand customer service, and the restaurant always feels like a freezer because they keep it so cold. I eat there frequently, at least once a week for the past year, and it has always been this way. Why do I keep going? Because there's someone in the family who doesn't eat much but will eat their chicken, so I go for that person. FOOD IS NEVER HOT - never ever has it been hot. YOU DON'T GET MUCH - the tenders are smaller than tenders at other chicken places, and if you get a salad or wrap you will barely have a few bites of chicken. Years ago their salads used to be awesome. Over time the amount has gotten smaller and smaller, and forget thinking you'll have much chicken on it. If you want chicken, you'll need to order chicken on the side. THEY THROW IT TOGETHER - if you get a wrap, be prepared for a skimpy bit of food thrown in the middle with just a little bit of cheese. They never spread it out. See pictures I'm adding of the wrap from last night. THEY ARE SLOW - last night we stood inside and waited 21 minutes for 2 wraps and fries, while we could clearly see in the kitchen three young men who weren't hustling at all, and one was doing nothing and goofing around. Also, there was a manager and 4 people in the front. Really? And we waited 21 minutes for just a handful of cold food? THEY DON'T UNDERSTAND CUSTOMER SERVICE - the people just stand there with a blank face and take your order after you initiate it. Never do they say hello, welcome, hi, glad to have you, what can I get you... NEVER. THE RESTAURANT FEELS LIKE A FREEZER - Take a jacket and wear long pants and closed-toe shoes. I'm not kidding. People come in there and move around trying to find a warmer place or get away from a vent, but they can't. We've learned to dress warmly. So... the food has an average taste, but don't expect a good dining experience.

The food is good overall. However if you get a chicken salad you will not get any more than 1…read moretender chopped up on it. I've had many salads and never have had much chicken on one. They could also cook the fries twice as long. The place is always cold and I am usually hot.

love love love lexington sonic, the breakfast time deals are great, and the employees are amazing!read more

Man spraying for some sort of bugs around peoples vehicles. Can smell and see the overspray in the…read moreair while the food is being delivered to the vehicles where he was spraying. Not a safe thing to be doing. This needs to be done when you are closed!

Absolutely awful. Terrible customer service. Been waiting 40 minutes for my food that I haven't…read moreeven received yet.

Food is good, restaurant could use some cleaning, but the big issue is service and the time it…read moretakes to get your food. There is no fast to this fast food place. 15 mins for our dine in; 30 mins for our mobile to go order and drive thru stayed backed up.

We stopped here on a road trip. The restrooms were clean, a good sign of attentiveness. I decided…read moreon the $7 meal deal. The $7 meal deal is good because you get a sandwich or chicken strips, fries, a beverage, and ice cream. The food itself was ok and the blizzards were good. The staff wasn't that friendly because the employees there were fussing about another employee not coming to work, reading her texts loudly enough for us to hear. The store was out of receipt paper which upset another customer, they were out of two of the sodas in the machine, and they were also out of ketchup. Honestly, you could cut the tension in the store with a knife and we couldn't wait to get our food and get out.

I ordered a small blizzard today and was charged $5.92. I order them in Savannah, Tn and I'm…read morecharged $4.48 each for the same size (small not mini). I questioned the young lady at the drive through window about the price difference and she said the cost for the mini size was $4.48. I went on the DQ site and I was overcharged for the small according to their website pricing. I hope the overcharge is not intentional. I will not be returning to this location.

So incredibly rude. We told her just to give us a second and she got mad and tisked and huffed…read more Then when we ordered she was snappy and rushed us. Food didn't even taste good for how long she made us wait.

This was the best Original Receipe, Slaw and Biscuits I've had in more than 25 years. The Fries and…read morePotatos were amazing too. If you want the best KFC come to Lexington TN. They are making it the way they made it in the 80s and 90s

I just moved to Lexington Tn and have only been here twice. Both times they got my order wrong…read more First time I didn't receive a jr bacon cheeseburger and the second time I didn't receive a son of baconator both I paid for. This location sucks!

Apparently this location cannot understand what it means when a customer is allergic to a food. I…read moream allergic to pork and I have ordered food numerous times from this location only to be given bacon on my food. I have called corporate and local management. Nothing gets resolved. They will not get any more of my money.

Overly priced. You don't get much food. The servers aren't nice. The person at checkout isn't nice…read more The food is basic Mexican food - nothing special, and very bland. They could benefit from adding Mexican seasoning to their Mexican food.

"Clean, friendly, and delicious! Fresh ingredients, generous portions, and great service! Will be…read moreback."

very good sandwiches and always made the way the order is placed…read more very friendly and ready to aways help with dressings and chips as well as drinks

The food is good. The service is quick. One thing I will let everyone know is that step when you…read morecome out the door is dangerous I fell right on my face one day!

Down from Memphis visiting my sister before Christmas and sent my husband to pick up a couple of…read moreburgers and fries because this BK has always been so good with service and food. NOT THIS TIME. He walks into the place and immediately is told the lobby is closed. (Why is the door not locked?) He says ok and then goes through the drive through. Apparently, the counter/speaker employee did not want to be there. She presented a lousy/lazy speaker etiquette, and my husband had to repeat everything. Ok. He then gets to the window, and she begins a series of sighs likely because she didn't pay attention to what was ordered and had to correct most of it. Clearly this person did not personify our usual customer-oriented BK employee, and I would bet mine is not the only complaint against her. A disaster for any food chain. Again, she did not appear to enjoy her job. Also...the food was overpriced and cold. We will not return to this BK.

Swore off this restaurant years ago, but it's listed under DoorDash. They received the order and…read morethe Dasher waited for it. The order wasn't ready For AN HOUR after they received it. Naturally the burger was cold, the cheese not melted. So I've sworn off this place again.