Worst drive through service I have ever experienced. 15 minutes for two cheeseburgers and two fries? I was the first person in the drive through, no others read more

My daughter had an early-morning appointment at a nearby dentist office, and we were done by 8:00 a.m. She needed to get back to college and needed a quick bite to eat. She suggested McDonalds. She found a special deal on the McDonalds app where you buy one breakfast sandwich and get the second one for one cent. It was perfect - I could eat one there and bring the other one home to freeze for her so she could eat it at another time. My daughter ordered her own meal using another deal on the app which she was happy about. It's a great way to save money! Our food came right away, was hot, and well-prepared. The dining area was clean and comfortable. Other people seemed happy with what they ordered. There was a group of older men who were talking about current events. It looked like they met regularly here to talk with one another over breakfast and coffee. As we left, a gentleman held open the door for us. It was a nice, quick breakfast that was quite filling. We would definitely come back to this McDonalds. read more

McDonald's - We each used the McDonalds app to get great deals on our breakfasts. There was so much that we brought home food to freeze and eat later! - Fast Food Near Me - Mounds View, Minnesota

Waited 30 mins for my food he argued with me for 5 mins abt my sauce witch I didint get my burger was not wrapped he proboly spit in it my nuggets had bones in them and they had vanes read more

First we ordered and at the first window they told us to go to the third window and they Roa tally forgot about us. They kept us waiting for a whole 10 minutes at the window and people were passing by us because we were just sitting there in the car waiting and waiting. I would not recommend this McDonald's but if you want some go ahead. read more

I wish I could give them 0 stars. More issues tonight. Fish sandwiches looked like they were thrown together, tasted funky and barely a dab of tartar sauce. Fries tasted funky too. Cheeseburgers were dry as could be, and buns were too. Called and spoke to Teresa the manager. She said that the pilot was bad. We told her we were going to call corporate and she lost it! Told us we had to drive back with the food to get our money back. "I've got news for you..." she said when I told her the cheeseburger buns were dry. Then she hung up on me. I literally couldn't believe how quickly she lost it and how terribly she handled the conversation for a manager. Perhaps the problem is that she spends too much time at the back window and not enough doing QC with the orders that go out. Done with this place. They're completely incompetent!!!!!! read more

Came to the drive thru for a late dinner. I didn't know they closed at 11. But I was there at 10:50. I don't know if it's because they are lazy or they have to close the kitchen early, but when I worked fast food as a teen you take orders till close then close the kitchen. Very disappointed to have to drive further because of lazy workers. County rd10 mounds view McDonald's read more

literally only have one job and theres never a time where i come to this mcdonalds & they miss up on my order its beyond agitating.

I'd give this place a zero if I could. I don't understand how people can eat here. All of the food is terrible. There is some weird sauce they put on the grilled chicken, let's just call it extra calories. My partner ordered a Big Mac and it was raw. They remade it, but gross, he couldn't eat it knowing what came first. I have since refused to spend any money here, even for coffee knowing the backstory of the guy that stole this idea for the restaurant from a couple of brothers and how he cheated them from any equity or wealth. Even after winning a lawsuit the a**hole never paid them. Don't support these corporate restaurants that offer no value as humans but in their food as well! read more

Very disappointed. I order Cheeseburgers with extra pickles and only received 1 pickle on each of my burgers. This is not the first time this has happened. read more

See all

I'm not really a big McDonald's fan. Usually we stop here for the Redbox inside or hubby is wanting a ice cream cone. But everyone once in a while I crave a McChicken meal or their fries (bad for you, I know). Ordering inside is usually a decent experience. Friendly service, and not too long of a wait. But the last THREE times I've been to the drive thru, I've had to wait a long time. Even with 2 ordering windows I've had to wait for at least 5 cars ahead of me. And the wait is always at the pick up window. What is the deal? Why does it take so long for the drive thru to get our food? It's usually not busy when I go. Then last time I was at the drive thru, there was only one car in the parking lot. But five cars waiting for food at the drive thru. When I got to the pick up window, there was no one at the counter. Is McDonald's not able to afford their staff now? You need to get your act together, Mickey D! read more

We had a flight out of early Monday and tried to get breakfast at 4:15 am. We had someone talk and then a second person talk over them. We ordered but it was silent then so we waited and waited to no avail. Then went to the window no one greeted us or even ackowledeged us. Saw people but they glanced at us but never came over. We went back to the drive thru and nobody ever came on to take our order. read more

A pitiful excuse for fast food. I generally like fast food, but this place is awful. Half the time the food is cold, and the other half it's hot but the wrong items. Do not get lunch or dinner here. I have had breakfast here and it is usually quite good. read more

McDonald's - That's how full my large fry was. None in the bag, just that. Pathetic. - Fast Food Near Me - Mounds View, Minnesota

Awww. Such a cute, tiny little ice cream cone. Unfortunately, cuteness doesn't count when cones are at least twice the size at other McDonald's. Plus, they're not soft and almost dripping like this one was. I barely managed to slam that little sucker down before it melted (and it was nowhere near hot outside or inside my car). I love McDonald's cones as a little snack, but this one was ridiculous! Haven't been to this store in years, and won't be going back. read more

I'd give it a negative if there was one. Can't believe all these bad reviews and ongoing halfway through 2018. This morning I was on my 25min break from my graveyard shift and this was the closest place to getting my stomach filled in such little time. Drove up to the drive thru and was greeted to order then in the middle of ordering, one of the employees talked over me saying that they weren't able to serve due to service being down for a couple of hours and won't be able to serve til the next 25min or so. Wow, thanks for the late noticed. Drove past their window and all they did was stood around with their cell phones on the floor. Nice. Should be fired! read more

Unbelievably rude person working the drive thru window on 10/29 at 11:05 pm. Please check the records of who was working at that time on that shift. I don't even want to write what they were saying and how they were treating customers. I know you don't employ the top notch talents of the world, but good gracious try to be respectful and courteous...all I can say is wow. read more

Best McDonald's I've been too! My Order is always made right. Fast and kind people. Great place to go if you're in a hurry.

This is probably the worst McDonald's I've ever been to, there is one worker that I like and it's the sweet older lady that takes the money. They have literally messed up more of my orders then they've gotten right. It takes 20 minutes at the speaker just for them to take your order and another 20 minutes for them to get it right on the screen. I would advise not going to this one. read more

This McDonald's not too bad and not the fastest but we showed up at 10:40, the drive-thru was at a stand still for a good 5 mins and we went to go inside and the doors were already locked. The sign said that the dining room didn't close till 11. I'm kind of disappointed. read more

Just an average McDs. An older store from the '80s that seems to always need sales to keep business coming in. Staff is kind of stupid.

Josh s has managed to make a McDonald's a five star experience! We arrived shortly after they have closed and after pleading with him about being intoxicated and needing food he personally checked with the cooks to see if they could make food despite the fryers being off. He went so far above and beyond that this employee deserves a 5 star rating. Unexpected and unbelievable customer at McDonald's. What's the world come to? Give josh a raise! read more

I don't understand how you can call a store 24 hours and then when people go through at 3:30am after they are done Lyft driving to get food , you tell them you're not taking orders at this time and you can't even be polite about it . Us overnight lyft drivers need to eat too but I guess White Castle can have our business since they claim to be 24 hours and they are actually open 24 hours read more

Managers were rude, place is unclean, and you cant sit for longer than 30 minutes, some employees arent wearing uniform and, the drink machine didnt have carbonation, service was slow, food is over cooked, fries were stale read more

I am only giving them a one because I cannot give them a 0. Hyper frequent down many times early morning and they are terribly terribly slow there is one woman there in the morning that does not care if she'll just sit there and look out the window at you. Call the manager to complain and she said she's trying to take care of it but after a month-and-a-half that woman still works there. Many times the orders are incorrect and I can't believe I waited 25 minutes at the drive-thru one morning to get a bacon egg and cheese biscuit. I will say they have hired some younger kids recently and they seem to do better than the people that have been there for years. I suggest that you would avoid this McDonald's all together and hit a different McDonald's. If I were corporate McDonald's I would shut this place down until I hired all new people that knew what they were doing. read more

disgusting horrible put onions and mustard on my burger i cried and i hate mustard and onions ew... i ordered without both of them

McDonald's is not known for quality food (quality is what I would expect from fast food so I'm not reviewing them for that), but they are USUALLY fast. Don't expect that here at all. I had been there a few times and everyone it's beem slow no matter how many people are in line. I'm not exaggerating when I say they are the slowest fast food place I have ever been to. I was the 3rd person in line in the drive through and it took over an hour to get my food. Then when I got my food (having to tell the person 3 times what my order was), I was told to pull ahead and that the hash browns would be done soon and they would bring them out to me. I waited another 20 minutes For two hash browns before I finally gave up and left knowing they forgot about me. I don't know about their day shift but the night shift needs some SERIOUS work. read more

I didn't come here to eat the day I ended up at this location. I actually took the wrong bus to the park and ride across the street the day that massive blizzard came on January 22nd. I had walk there for shelter. By the time I got there, they said they were closing and weren't serving food any longer so their employees could get home ok. They let me stay until my ride came after 45 minutes even though by then, they were completely closed. I'm not sure who the guy was that I talked to, he seemed like a manager, but I was so grateful and appreciative of him. He was so nice about it! read more

Not a huge fan of McDonald's but I crave a fruit parfait here and there......ok, actually everyday. Lol Workers are nice, sweet, and typically go out of their way. I'm a fan of the workers for sure! read more

always great service !!!ive been going their for 10 years and joyce has given me great customer service always with a smile ,I give this rating because of her service. she deserves a raise or promotion.moundsview mcdonalds not new brighton read more

Drive thru order taker (Carla) was rude and slow. I'm not luvin it.

After the recorded "Welcome to McDonalds, how can we help you?" don't bother giving the order because I GUARANTEE they aren't ready to hear it. Wait until the live person asks. 18 out of 20 times you'll need to repeat the whole order if you don't wait. Then do you think the order will be correct after you've driven away? Ha! Nope. Then after NUMEROUS times, if you call the phone number posted at the window of the Franchisee do you think the woman who answers will let you talk to the owner? Ha! Nope. This owner makes WAY too much money to actually give a phuck about straightening out the lousy help. read more