A Great Friend Worked Here When I Was A Teenager.Customer Service Does Matters.Thank You Jonny Rockets There Is Always Nice Staff Here.Have A Nice Year And Hi Kasha. read more

Johnny Rockets - Float Shake - Burgers Near Me - Bloomington, Minnesota

Wowza. Having gone to the Mall of America since its inception, I've never seen it as busy as it was today. The like to order food at Johnny Rockets was very long, but moving quickly. We scoped out a booth that had just been vacated and asked if we could sit there. The waiter, Danny, was quick to clean the area and promptly took our order. One of the two Diet Pepsis was not delivered and it took quite awhile to receive it. We ordered a couple of burgers and a fryThe burgers were good, although the mushroom Swiss burger was overwhelmingly saturated in onions (which I normally love) but it made for a slippery mess. The French fries were extremely plain and needed a lot of salt. My daughter's water cup looked like a baby shark took a chunk out of the brim. It was very noticeable, so I'm unsure how it ended up in the rotation. The paper plates the burgers were served in left little room for anything. The best part was watching person after person attempt to occupy a booth that had just opened. So many reviews express frustrations not being able to sit at a table with take our out orders. The restaurant could do a way better job at expressing the rules for eat in meals/tables. It definitely would have saved Danny from having to constantly explain himself. There are small signs in the napkin holder on each table but there were a lot of hangry Karens who didn't see them, All in all it was a pleasant dining experience and I would love to go back when it's not so busy read more

First time coming here, wanted to grab a bite to eat, overall this place was on my bucket list because of its retro feel. It was okay for what it was worth. It's a bit pricey and kind of a rip off too... They got juke boxes at the table that don't even work. Overpriced food with no meal combos. Thankfully they had free refills but I will say the ambience of coming here on a quiet day at the mall made the experience more peaceful. read more

This is a fun, clean, retro style American restaurant with great traditional food and plenty of Vegetarian options! Thanks Marina!

One Shake- mostly whipped cream One Coke- mostly ice Two tiny Cheese Burgers- made at least 45 min before ordering. Hardened cheese One order of Fries- not bad, enough for two people. Total cost- $31.00 ??? Wow! read more

Johnny Rockets - a drink in a paper cup with a straw - Burgers Near Me - Bloomington, Minnesota

Fast and yummy. They do a great job for a mall restaurant. Good view of all the rollercoasters and rides right in the heart of the mall. read more

Johnny Rockets - Chili cheese tater tots - Burgers Near Me - Bloomington, Minnesota

We drove over to the mall just to eat at Johnny Rockets as we have loved eating here in the past. We walked up to see no less than 4 workers but ever table was marked that no one could sit inside to eat. I didn't want to eat in the food court; the ambience of JR's is to eat at the restaurant. What a disappointment and we took our business to a neighboring restaurant. read more

SOOO GOOD . Was made freshly right in front of me, and look exactly like the picture on the menu read more

Johnny Rockets - SOOO GOOD!! Looke just like the picture and was freshly made right in front of me - Burgers Near Me - Bloomington, Minnesota

Johnny Rockets has been one of my favorite restaurants for years and years, however, I have had the worst experience at the location at the Mall of America! We ordered our food and then a CP came available in the dining area so we decided to switch. They said no, you can't switch, and then refuse to service after we sat down! This is the most agreedious policy that I've ever heard of in my entire life, and I refuse to come here ever again, due to the fact that their service was so rude! They need to fire their host, sta, and try again! Did I mention that the woman behind the counter yelled at me and refuse to give me her name and I asked for it! Egregious!! read more

Food is good. Service not so much. We arrived at 11 when they should have been open and it appeared only 1 person was there. We sat off to the side to see how this was going to play out and over the course of 20 min, the rest of the employees arrived. When we finally sat down, there were like 7 employees in the kitchen but only 2 appears to be working. Our server was attentive but the background was really slow. It appears this seems to be the theme with other reviews. The food was good. We both had burgers and shared a fry. Fries are unseasoned but that's easily fixable. I recommend because the burgers are good but service needs to be addressed. read more

I went here after a track meet in May. Everywhere I looked, it showed that the restaurant was opened until 9:00pm so I went to order food as it was around 8:35pm. As I was approaching there was a guy who just finished ordering his food. I went up to the self-order and one of the workers come up and says, "We're closed." I tell her that online, the mall directory, and your website say you're open until 9:00pm. She said, "We're closed." I ask, "So you're not going to serve me even though you are suppose to be open until 9:00pm." This lady did not want to serve me but everyone else working (the cooks and other staff) went against her and told me to go ahead and order. So I went and ordered and I can hear the lady who didn't want to serve me going off about letting me order. I wanted to walk away but had already paid for my food. I submitted feedback to Johnny Rockets Corporate regarding this incident and have yet to hear anything from them. This shows me they don't care about their customers and don't want to resolve issues that have been brought up. This is sad because they have really good food but I won't be going to this location again. read more

I needed to update my review after today's phenomenal experience! I ordered the chicken burger for the first time... the chicken club...it was PHENOMENAL! The chicken was cooked to perfection, the bacon was thick and crispy and oohhh so good, topped with a fresh and juicy tomato and crispy lettuce...on toasted, sourdough bread ...just AMAZING! The sandwich was HUGE so my mother and I split the sandwich which was conveniently cut in half already...and we brought home my mom's order of the "original" burger...which I guess we'll split that for lunch tomorrow! The service was friendly, attentive and excellent too! I was given a bowl of ketchup to dip my yummy thick crispy amazing American fries. Again, a phenomenal experience. I LOVE Johnny Rockets! Thank you for a wonderful experience! read more

Johnny Rockets - Johnny Rockets Chicken Club - Burgers Near Me - Bloomington, Minnesota

The food was fuckin busing the hamburgers are amazing and the fries are super good as well. My friend had a very good glizzy he said it was bussing all threw his mouth. The only problem was this fat white guy that was balding had the worst service and had a big attitude but still I would go back but I have one thing to say fuck that fat bitch. read more

The staff and service at Johnny Rockets in the MOA are so remarkably horrendous that I just literally downloaded Yelp so that I can remark about the "remarkable" service (or lack thereof). I literally stood at the register with no one in front of me for three full minutes without anyone acknowledging my existence. I love the food so much that I would hate for people to be turned away because the employees make the customers feel worthless. To be fair, this was my 3rd time back after bad service. I gave them 3 chances (thinking maybe that person is just having a bad day). I won't ever eat there again but I sure hope the managers read this and make some changes before more people feel like I do read more

Amazing managerial staff who listens to their customers and addresses any potential issues or misunderstandings. Thank you - will visit again! read more

I ordered four milkshakes and it was SSSSLLLLLLOOOOOOWWWWW. I think I waited almost 20 minutes to get them. Eh. I have had much better. At least my wife and my sister had to wrangle the kids as they waited and not me. Win for me I guess. read more

Was at the Mall of America for a week after sleeping in a storage closet unnoticed. Decided to head out of my closet and find something decent to hold me over until I switch to living at the airport bus stop. Come to find out my fathers restaurant Johnny Rockets was located near the closet I stayed in. I only had 6$ with me and was able to purchase a chocolate shake. 10/10 would stay in that closet again and 9/10 would get the chocolate shake again. read more

Good old time diner burgers and tots. Nothing fancy but if you're in the mood for a decent cheeseburger this is a good place. read more

Johnny Rockets - Burgers Near Me - Bloomington, Minnesota

***This Johnny Rockets is located in Mall of America's food court; I am not a big fan of their food and I think this location was a fairly accurate depiction of the quality that most of their locations serve; their chicken club was okay though slightly too much bread; some of the fries served were limp while their onion rings did not have a good color and were all batter and very little onion; their dark chocolate malt had a good flavor, but it could have been a little thicker; the biggest negative here is the service; while the staff works hard, their kitchen is too small for the big mall crowd, which results in long waits*** Mall of America has its own free parking structure. read more

I'm super glad I came here instead of the other restaurants around MOA. The burgers here were super good - fresh and juicy. We sat in the little booth and enjoyed playing with the little jukebox. Our waitress was very friendly and attentive, I could tell she really enjoyed her job. I ordered the Route 66 - basically a Swiss mushroom burger - with fries and onions rings. Boyfriend got the Houston, which had jalapeños and pepper jack cheese. Both were super delicious! Grilled perfectly even and charred, juicy and a good size burger for what you pay for. Being a 50's diner, they had coke floats so we definitely could not pass that up! Everything was excellent with quick service and juicy, succulent burgers. read more

After paying for my over $20 burger fries and drink and insulted with a spot to put a tip on the receipt, I sat down at their counter to wait forever for the food then was rudely scolded that I was not allowed to sit even though all 10 seats were open. The food was just ok but after being raped over the cost of the food then couldn't sit to wait for their slow service, I will never return to this place. On a side note, I went to another Rockets in LA and they didn't even know where the bathroom was so I could simply wash my hands of all the filth in the place. Once I found the bathroom which was a 10 minute walk away, required a code, and was filled with homeless people, I should have learned my lesson then but assumed it was just disgusting LA. I have now learned my lesson, never go to Rockets ever again unless you hate yourself as much as they hate their customers. read more

Monica is outstanding. The service with her is always great and we come back many many times and I always forget to put in a review. Today I remembered to put in a review, an just like normal she is always outstanding. Burgers were great, service even better. THANK YOU MONICA read more

Rude staff. I went here and was waiting for them to clear the garbage off the table so I could sit down at a comfy booth instead of the steel chairs (IM 9 MONTHS PREGNANT) so while I was waiting for the lazy server who was standing there doing nothing, I stood in line and then ordered my food. The cashier asked me to repeat about 4 times each item. Which whatever. He was rude too. My order wasn't complicated. Then we sat down at the table after he finally moved the garbage and he asked what we wanted so I said we just ordered. He said "you need to leave then." Wow! We would have been able to order if he actually moved the garbage so we could sit in the first place! Between the cashier and the server, I've never felt more unwelcome anywhere in my life. read more

It was ok. The food was good, but unfortunately, it doesn't make up for the slowness of the service. However, the people behind the counter were very pleasant. I went today at around 1:00 PM and it was the most hectic thing I ever saw. I did the "take out for food court" option and it took about 10 minutes of standing in line to order. They gave me a buzzer for when my food was ready and that took about forever and a half to go off. Ok, it was actually only 25 minutes, but by the time my food was ready, my whole family was already done eating their meal! Like I said above, the people were very pleasant and friendly. However, it was kind of a cluster-f**k behind the counter. About 10 people trying to get orders together, not including the cooks. read more

Food came quick and the burger was hot but outside of that nothing special. Had a Groupon which was the only saving grace as it isn't a cheap place. Chicken Club Sandwich, Smokehouse burger and 2 shakes came to $27. If your going up to order you have to take your food and eat in the food court not at one of the booths or at the counter where you can enjoy the 50's music. One of those places that I can say, "Yep. I've been there. Let's try something else" read more

Johnny Rockets - Cute concept but I've had better burgers - Burgers Near Me - Bloomington, Minnesota

It's fun to pull up a stool at this diner and listen to some throwback tunes. Johnny Rockets has pretty good burgers. Watch the grill cook whip up the never frozen beef patties and toast the tasty buns. We ordered the half fry and onion rings, they were lukewarm and not very crispy. The shakes are tasty. I like to order the fountain Coke with a splash of flavor. I am a Coke girl so I am happy it is one of the 3 places in the Mall of America that serves Coke. Another favorite is the apple pie with melted cheddar cheese on top. Yum. I'm just thinking about the flavor combination and delicious crust right now. The service has always been good with a smiley face ketchup bowl to top it off. read more

I have been to Johnny Rockets in other locations and they are ok. This is the first time I've been to the one at MOA. There were three seats at the lunch counter which was exactly how many we needed so we opted for those instead of taking it out to the food court area. It was fun to explain to my daughter how the jukebox worked. You just don't see them very often. :) Started with bacon cheese fries. Pretty sure they weren't good for me... but they tasted pretty decent. I mean how can cheese and bacon on fries not taste good? I went with the "Houston" burger. Basically a burger with jalapenos, pepper jack cheese, and spicy sauce. As you would expect it was a bit spicy but it did have a good flavor. The burger was juicy. The bun was pretty fresh tasty. All in all a pretty good burger. And of course... we had shakes. One chocolate peanut butter and one chocolate banana. They were exactly what I would have expected. Good, flavorful hard ice cream shakes. The service was decent. I wouldn't say it was the greatest service I've ever had but it is a "fast food" place and they were pretty friendly. I would say this restaurant is pretty pricey for what you get. To be honest though... you're at Mall of America. What do you expect? Of course the food is pricey. Overall this was a decent experience with decent food and ice cream. read more

Fantastic, didn't even mind the price because the food was outstanding. We wanted the seats in the food court so we could look out at all the mall activity yet still listen to the amazing music Johnny Rockets has to offer. Would highly recommend,especially for a great double bacon cheeseburger. enjoy!!!!!! read more

We eat at Johnny Rockets all the time. The seating options are convenient - you can choose to sit at the counter or in the food court area (overlooking Nikelodian Universe). They have a retro jukebox where you can playoff school music for 5 cents per song. The spicy Houston turkey burger is the go to sandwich because it offers the right amount of spice without overpowering the other flavors. They also serve tasty sweet potato fries and desserts (Malts and Milkshakes) to compliment your burger. This restaurant is a signature of Mall of America l and a must try for visitors who have never eaten at a Johnny Rockets. read more

I was here on 4-26-2017. I ordered a burger, fries and milkshake. It was very good. Burger was hot and juicy. Fries were hot and crisp. Milkshake was just about too much, but I managed to finish it off. The place wasn't too crowded. Service was okay. read more

Shakes are yummy but small. Burgers are good but sandwiches- wouldn't recommend. The customer service was so so. Very pricey for the quality but you're in mall of America so everywhere will be pricey read more

The food was good, but the prices were outrageous. I got fries, a burger, and a shake, and I paid $20.14. I could've gone to somewhere much cheaper and gotten a meal that was just as good. Other than breaking the bank the experience was good. Service was speedy and the workers were polite. I just can't get over the price. read more

I don't come here often, but from what I've seen, it's decent food and service. Our waitress was a tad abrupt, but we settled everything out in the end. Fairly fun atmosphere--maybe a tad small. Food was good, not amazing. "Good" is a word that describes it well. read more

I had great service here and really enjoyed my food. I had wanted to try a Johnny Rockets since I saw the CEO on undercover boss! Also to note, the manager seemed really involved. He was checking in with customers and wiping tables. I always enjoy seeing that. read more

Service was great the manager checked on everyone to ensure they had a good customer experience. Food was fresh fries crispy. My son and I split a mean and the portion was perfect! read more

Fast service and the staff was friendly. The prices were reasonable. The shakes were of good size and the amount of fries with the burgers were more than enough. Will visit again. read more

I thought the food was really great. However, the ability to recognize a customer seemed non-existent to this restaurant. Literally, three feet away from the cash register my daughter and I were overlooked four times by servers and staff who looked us directly in the eye a handful of times. I asked twice politely who could help us. Still no one came to give us a menu or take our order. How this restaurant stays in business is beyond me. I've worked in a half dozen restaurants and this place has no real sense of customer appreciation or recognition. It was only after we were on the verge of paying for our bill did "management" surface to inquire how things were. Because I was with my daughter I chose not to be incredibly rude. I just stared in complete disbelief. Our waitress forgot half our order. All in all, the only saving grace about this "restaurant" was the food. Congratulations chefs... you won me. However, the next time I do come back Id be more interested in tipping the cooks and telling management you do a better job at ensuring people don't come back - than return. I work hard for my money and thought this would be a great way to treat my daughter to an amazing meal on our vacation. I felt underappreciated and the sad thing was, I had to PAY for that. read more

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I had a decent burger, much better than McD's but not anything I'd go out of my way for. The malts were good. The "cheesy" fries were drowning in liquified cheese with a few shredded pieces on top for realism I guess. The atmosphere was kinda cool and the service good at mall of America location. read more

johnny rockets burgers are the best better than even red robin. not too salty fries. best place. on earth.

Took 30 minutes to get my food and still got my order wrong. Took a few bites food wasnt that good. I am very disappointed and left annoyed.