I walked in the lobby and it was empty. There was a line in the driveway so I thought it would be a little quicker. They were fully staffed and I waited. Other people came in behind me and left before me. I watched several orders go out the door to other customers. I was given a cup to fix my own drink and the soda station was a mess. Again, they looked like they were fully staffed. read more

Gross!!!! This place is so dirty, so slow and soooo dirty! Worst McD's I have ever seen. The food was sloppy and not as ordered. read more

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We waited for 45 minutes and our food never came out. We ended up getting a refund and leaving. I've never had this type of experience before at a McDonalds, but I'd suggest training and a revamp of their processes. The people were kind and apologetic, but something is broken in their operations. read more

Waiting in pickup for 20 minutes, then order came, it was wrong. Several other pickups were heading back into the restaurant once order came to their vehicle. This place needs help, badly. Never stopping here again. McDonald, Hey 6 Natchitoches, LA read more

Over 40 minutes waiting. For Chicken nuggets? And its not like it was super busy. This was terrible. And i didnt even get my food. I left to go elsewhere. read more

Terrible service every time. Employees hate their job, life and people. Will never spend a penny at this location took them 3 trips out to my car to get it right. read more

This McDonald's is gross, our food was cold and messy. The staff was lazy and unhelpful. Most of them were sitting in lobby on their phones, one was using a vape and the smoke kept wafting in our face while in line waiting for someone to take our order. A Big Mac meal took 21 minutes!!! And the place was pretty empty. This McDonald's should be bulldozed and turned into a parking lot. I will never go back and hope others will stop going. read more

Food and service. Long waits, cold food, and messed up orders constantly. Plus, often out of things. One of the worst two McDonald's I've ever been to. Unfortunately, I didn't learn my lesson the first two times but I have now. read more

Cashier needs to learn how to count cash. Rude and unprofessional. Slow service and orders are usually wrong. McGhetto!!

Breakfast ends at 10:30am here and lines are ridiculous for the area. So if you're stuck behind slow people who apparently have never seen a McDonald's menu then just park the car and go in because you will miss it by 2 min. read more

My son absolutely loves McDonald's. So needless to say we follow those Golden Arches everywhere we go. Today was no different. I decided to visit the lobby instead of my normal swing through the drive thru. The lobby area was clean and free from debris. I was greeted quickly. She was very patient while a decision was made on what to indulge on. After receiving the food we noticed that the majority of the order was prepared incorrectly and honestly thrown together. I made the manager aware of the hiccups. Surprisingly I received a negative response. I was told if the food was remade it would come out the same way. I still insisted it be remade. The food was remade and was in fact still made incorrectly along with missing items. Instead of asking for another remake I decided to leave. Fortunately we have had a tons of great experiences with this chain. We won't let this one quick stop ruin our love for Mickey D's! read more

Unless you want to wait 45 minutes for one meal- don't go here. That's all. Nothing wrong with the food, it just took a very long time. Customer service from staff was not good. The manager was doing her best with the horrible staff she had. read more

CHECK YOUR ORDER!!!!! We ordered a #7 and #3 combo at the drive thru. We were asked to pull to the side to wait for our order. When it was delivered there, fries where in the bag, no cheeseburgers. Pointed this out customer service she went back in and a manager came out and asked what was wrong with order. She checked the bag and our receipt. She went back in to complete our order. Meanwhile, checked the quarter pounder that was in our bag and it was missing bottom bun. Need I say more, this should not be this difficult. read more

this is the worst mcdonalds in the entire world!!!! all i ordered was a happy meal and i've been waiting 20 minutes!!!! and the employees are super rude :( really regretting that i didn't go to dairy queen rn!!!! i am actively watching people leave the drive through line that were in front of me and have already paid for their food because of how ridiculous this is and i really might do the same because what the heck read more

Slow and very unprofessional. Workers fussing at each other and acting all ghetto. Not good for a tourist town like Natchitoches, especially right off the freeway. It's now been 10 minutes and still no food. 15 minutes and still waiting. read more

No coffee. What a backwoods shit show. Wait. I'm actually in the backwoods. First experience in Louisiana. Not impressed.

Nice McDonald's overall. Very clean. New. Modern. Everything and more that you could expect from a McDonald's. We had excellent and friendly service. I enjoyed hat the cashier smiled and greeted me when I walked up. We also got our food really quickly! I don't eat at fast food places very often. So having a quick breakfast was fun for a change. It is what it is but I'd recommend it! read more

This place is trash. Like legit straight trash. They messed up our order 3 times and gave us a really bad attitude. They are very lazy and unacceptable. read more

McDonald's - The McDonald's that is trash - Fast Food Near Me - Natchitoches, Louisiana

Yeah, yeah. Stare at me in abject horror. I went to a McDonald's. What can I say, we're on the road. Need someplace quick for a meal. Someplace close to a gas station. That spells McDonald's. It's food, no former treat, but it fills the need for food. read more

This location is not good. Service isn't good. Food isn't good. I would recommend literally any other place to eat.

Just went by here to get a coffee, and I was in and out pretty quickly. Not sure why there are so many negative reviews. Maybe everyone was in a good mood today. read more

Very rude employees!!! They said masks were required and when I walked away they were laughing and saying ha!!! Like laughing because they sent me out but my daughter was there and handed me an extra mask she had. When I showed back up at counter to order large Dr Pepper that was 1.10 I placed the money on counter under plexiglass and the cashier said I had to put it in her hand. When I told her they were worried about mask that I didn't want to touch her hand to be safe. A man came around the counter on the customer side and said Laquetta if she don't put it in your hand don't take it. Another lady told Laquetta to take the money but to put my change on the counter. Very rude and petty. All 4 behind counter with an attitude were not wearing mask properly and were all black. By the way I am an older white woman. read more

This was a order for 3 adults and one kid first experience one of the drink was upcharge (slush) they don't have when was the young lady don't say it the another lady said she's don't know first problem second problem receive the sandwich and drink no Fries (seek Receipt) I was told I don't place an order for combo who pay $7.39 for a sandwich and drink 3 problem don't realize I after gotta my money back nuggets was missing (seek receipt) this restaurant is a joke along with staff read more

McDonald's - Save your time & money don't place order with this place cause it's will be wrong and fight to gave your money back ...replace the whole - Fast Food Near Me - Natchitoches, Louisiana

Typical unenthusiastic employees. Horrible service and rude employees. Y'all should at least invest on having one grown up on duty at all times . read more

The food was hot and fresh, but it was bland and tasteless as ever!! I think I'll stick with Sonic.

The worst McDonald's I've ever visited. The line took about 45 minutes because the line splits and people kept cutting. The lady at the window was rude. We asked for sweet and sour sauce and she said we had to exchange it for the bbq in the box. They hadn't put it in the box! So then SHE gets an attitude and gets all huffy and practically throws two sauces at us. ‍ After sitting here forever the least you could do is give us an extra sauce. read more

This place literally smells like throw up Service is quite slow and rude. Just real nasty read more

Filthy store and restroom, no ice in drink dispenser, no lids or straws. Ice cream machine turned off at 9:45 pm when store is open until midnight. Manager was very flip with customers. read more

Went through drive through no one in line 4:00 in afternoon on November 17 Thursday. I waited for about 5 minutes said hello finally i drove to the cashier window no one there finally i went to the next windows there were 4 or 5 people talking no customers and the lady that was supposed to be at her cashier station was not there she was instead trying to tell me to go around again she was very rude kept giving me hand gestures. Finally i just said i would like to please order a Dr Pepper she said we don't have soft drinks just juice. I don't know who the manager is but i walked in the mcdonald's and saw workers unsupervised eating in the place where food is prepped . Very unorganized i went to the counter employees talking to each other and not one person addressed me . i did not say anything to anyone i finally just thought to myself i don't want any orders from this place . Rude , unsanitary and just appalling how the place was. The cashier should be on station unless she is helping out with something not talking to co workers laughing cutting up and not taking orders from the drive through. They need to clan house and either shape up or get new people who know how to act don't eat in the food prep area my goodness who sees that and thinks i want to eat there and than not even wash their hands goes straight back to food prepping. I watched the whole thing and left that is nasty. I worked 20 years in food service in the Navy if i saw my cooks doing that they would get written up show pride in your establishment please read more

July 22, 2020 just went through drive thru around 8:30pm. Employee working was incredibly disrespectful, lazy and probably needless to say, but had zero customer service initiative. read more

this is one of the worst place"s to eat. the employees are uite rude. they act like you owe them something. which in reality, we owe them nothing, there food was cold when i ordered breakfast, for me and my husband and my daughter. they had a line of cars waiting and they took there time i would have thought that all that time id of had hot food but no. read more

Horrible, rude attitude. Went to the door at 5:04 am Black Friday and waited for someone to see us. An older man came out to put ice in ice machine, after being ignored a few times and him throwing his hands up and shrugging his shoulders I showed him that the door says they open at 5 am. He shrugged his shoulders again, threw his hands up and said "not my fault!!" After I say I'm calling to complain he proceeds to open the back door and say the computers are down. Which was obviously a lie because someone came thru the drive thru right after we left and went to the gas station next door. read more

Just went through the drive through. Waited 5 minutes, no one said anything. As I left, 4 employees saw me leaving and they were in the windows just looking. Horrible.... so I'm at Burger King.. quick service. If you're in natchitoches don't go to this McDonald's read more

Had such a great experience at this McDonald's! The staff was wonderful and my order was correct. A great establishment with great service and friendly staff. read more

This place is honestly shit. Didn't get any sauces with our nuggets and no straws, and we go back up there to get the sauces and we ask for the straws we didn't get and they only gave us 1. So we asked for more and she gave us 2, and they had an attitude. I honestly feel like they need better workers cause honestly it's just shit and pitiful.‍. Sorry not sorry. read more

Literally the worst drive they experience I've ever had at any establishment. Not only was the service slow and rude it was just not even service at all really. Let me explain; we were in the drive thru and told them it would be two separate orders, the worker said no it all has to be one order. Fine, we do one order, they kept putting in the wrong number of what we ordered repeatedly, and would rudely respond something along the lines of "it's how the buttons are, I'm still putting it in, etc" Ok fine. We got a quarter pounder meal with a water and specified we wanted a cup of water and not a bottle, since the bottles cost more. "No we can't do that we only have bottled water." Pretty ridiculous at this point but fine, fine just let's get through this yeah? Order a smoothie, "smoothie machine is broken" ok ok just fine lets go man. Finally get to the payment window, give them a card, this card can be squirrelly at times with the chip reader but if you swipe it it works. Watched the workers struggle for three-ish minutes to do it, they ask if we have another form of payment, we ask if they tried swiping it, they say yes, don't recall seeing them try but again at this point we're just trying to get through this so Fine Man. Repeat the wrong order to us, we say no that's not ours. They give us the wrong bag, shut the window and our driver is just holding the bag out to the window still, repeating "ma'am?maam?maam,ma'am..." utterly helpless. They finally notice and take it back, ask our order again and then tell us to pull forward and they'll bring it out. They bring the drinks. Wait for a while. They bring parts of our order, forgetting most of it. We say they forgot the fries and other such items. It's very apparent at this point that none of the workers have even been looking at the order log on the screens or receipts or anything. "Ok I'll go get the fries" We wait again for another few minutes. The worker casually walks out the door, order in hand and their phone in the other and they're looking at their phone! They stroll up to the car and hold our bag out, not even looking up from their phone. We finally just get out of there, they forgot a whole order of fries but whatever man. By the time we leave we see it's been AN HOUR at this McDonald's! We lost a whole actual hour of time at a shitty McDonald's good lord. TLDR; Rude, unwilling workers Workers on their phones Incredibly slow service Lost an hour of time there in the drive thru Workers kept forgetting our order DO NOT GO HERE JUST DRIVE DOWN THE ROAD TO WENDYS OR SOMETHING read more

Dont eat here if you have sense. If you are rude or dont know your order or order quick enough the male manager will spit on your food, make it wrong ' or not make it at all. When they tell you the system is down they are usually lying and dont want to fix the order. They was the dishes in the same water all day and soap is not separate by its self but actually have to run regular water just to get a little soap. No hair nets. A male manager has open cuts on his head , where you can see fresh blood . seriously look closely next time you come. Another managers shuts down the drive thru to talk to her bf , while the GM flirts and talks about her childhood fascination with cartoons. State expections is the only day you should come. The cooks are amazing but cant do their jobs because they are being over worked and make mistakes. One manager daughter caught covid and was fired while they keep others that will drop your food and serve you. I got fired because i didnt join the fraternity of bs. I have always loved fast food but now i have a certain fear of eating out read more

So incredibly frustrating when 3 car loads of people pull up to eat and go up to the door and one of the workers inside sees you coming and they run to the door to lock it! The sign says they are open until 11:00 pm and it is 10:02 pm. The lights are all on! Cars keep pulling into the parking lot and people continue to get out and try the doors only to find them locked! So, how many people are you going to turn away? What time do you really close? We went next door to eat! When we left there at 11:00 pm, the lights at McDonalds, we still on. But they were closed! And cars continued to pull in and people continued to try the doors! It is on an interstate, with several hotels around it! Unbelievable!!! No good McDonalds, No Good at all!!!! read more

10:40am, ordered Egg McMuffin.... 11:03 one car has been served. In 15 minutes, one car served. Service is AWFUL and the people are extremely unfriendly. Go to Wendy's or ANY other place. read more

Can't comment on the food because we never got the chance to order. As we walked up to the door, someone inside ran and locked the entry doors. The signs posted on the doors stated the dining room was open until 11pm. We arrived at 10:02 pm and were told through the locked door that they closed at 10. If your posted closing time is 11, you should stay open until that time. I'm guessing the employees wanted to clean up early so they could get out the door and go home early. read more