They did not have what I ordered, and didn't tell me till they brought the food out. So, now I have ti wait 9 minutes, while all thr food gets cold. Poor management read more

It takes a very long time to get your food even if you are the only person in the whole store. They will sometimes not give you your food. A personal friend of mine was telling me about an experience of theirs that was very unpleasant. See attached review for it read more

McDonald's - Food that my friend got - Burgers Near Me - Poteau, Oklahoma

I ordered breakfast at 10:20 and got thier at 10:32 they told me I could get my food at the microphone and then when I got to the window they told me I could n I didn't get my refund till I won't in and asked read more

Ordered delivery- Got the new McDonaldland meal. 10 chicken nuggets (they were pretty good) French Fries- MISSING Ranch that I paid extra for- MISSING McDonaldland shake was ok. The missing items are 100% on the restaurant as bag was sealed read more

honestly worst McDonald's I've ever been too, workers are extremely rude, food is never cooked very well sometimes being under cooked sometimes over cooked, always and extremely long wait even when we're the only car in the drive, really hope corporate comes and cleans this store up at some point soon read more

This McDonald's was very welcoming. Shortly after i walked in, I was greeted by someone behind the counter. My good was good. There weren't any hard pieces in my chicken nuggets like there have been at other McDonald's locations. Overall, I would recommend. read more

This has to be one of the worst McDonalds I've ever had. The medium size smoothie we ordered was a small at best. The nuggets were very soggy and undercooked. Service = mid. Ambiance = mid. read more

McDonald's - sorry excuse for medium size smoothie - Burgers Near Me - Poteau, Oklahoma

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Two times in a roll we have been in McDonalds drive through for over 15 / 20 mins nothing fast about this food

4 straight meals with missing and cold items. The worst McDonald's ever. It's become a joke when we order delivery. What will they miss this time. Well 4 straight times they've sent the wrong order, missing items and most of the time it's cold. read more

It's cery good if u want fresh fries buy fries no salt they have to make a new batch and get 2 salt packets for it the fries are the best with sweet and sour sauce read more

Hiring people who know how to read tickets! They mess up more order than they get right. The employees constantly complain they don't get paid enough but why should they when they can't do their job! read more

Don't take your kids here when the teenagers are working! They do nothing but swear, and don't bother cleaning anything. All the tables were dirty, not to mention the floor. They also messed up two of my orders. Only go here if you are driving through. However, if the adults are working, this McDonald's is typically really good! read more

This place SUCKS!! They forget food every single time. I always ask if my food is in the bag, Before I even look just to verify that they checked. The answer is always "yes" ... and my answer is NOPE... I'm missing items. Today the girl said "yup everything is in the bag! 9 items total" I thought "AWESOME!" And drove off. NOPE.. got home and realized they had given me a few small boxes of chicken nuggets instead of the larger 20 piece chicken nuggets. So the girl had miss counted. I was missing 3 items!!! I do not live in Poteau, and it's a far drive back. And to top it off the apology always sucks, and they don't throw anything to the order when you return. But once again, my dinner didn't make it into the bag. Thank god it wasn't my husbands food!!! So sad they can get a small order correct. It wasn't even $20 of food. read more

Evening service is ridiculous! The manager and her staff need more training. Drive thru food was barely warm, cheese wasn't even melted on our big Macs, our order was incomplete. When I called manager, she had a rude attitude. Wait time is longer than any other fast food place. Very unsatisfied with the McDonald's located in Poteau, Ok read more

Not to be a Karan but to be a Karan. I don't know who the older woman is that works the drive thru, but she may need to be switched to somewhere where she doesn't deal with customers. Her attitude always sucks when dealing with her. I ordered a pancake and sausage platter for my daughter. I asked for strawberry jelly, syrup, and butter. Before I even finished my sentence she RUDELY said back 'It comes with all of that stuff'. Ok. My bad. I didn't know because you usually have to ask for condiments. My daughter specifically wanted strawberry jelly for her pancakes (disgusting sounding, but she's discovering new foods and things she likes. We get McDonald's rarely because it's far away and no healthy). Pulled forward to pay, older lady just absolutely no customer service and acts like everything is beneath her. Get the food and then drive home. I live in a neighboring town over 15 minutes away. Guess what. No jelly. If you are going to be rude to your customers, at-least give them the stuff they ask for. This isn't so much of a complaint on the jelly. It's just jelly. It's a complaint against the old woman who has ZERO customer service and is rude. ** I looked at my receipt and she didn't even put it on the ticket, so you can't blame anyone but her. read more

Don't like the giant corperation feel, but the drive through staff was very DTF and kind. Love the food. Best fries in the world. I would recommend the McChicken or the Caramel Frappe. read more

Restaurant is usually pretty clean however the service is always slow and my order is only correct half the time.

Extremely clean and quick and friendly service! The ladies working the counter couldn't have been nicer, and our food came out quickly with a smile. read more

Waited 52 minutes for two burgers. Both orders were wrong, they missed the cheese on one of the burgers, and forgot to give me the dipping sauce I asked for. Food was cold. read more

Why put kiosk in the lobby when your shit doesn't work like your ice cream machine. Food quality is ok. Bathrooms needs maintenance! Lobby needs cleaned. read more

I am incredibly disgusted with the behavior I experienced with the McDonald's workers while dining here for lunch. The workers are so rude. I was just trying to eat my lunch inside and a white racist old lady kept looking at me and told me to go back to my country. The behavior is so unacceptable. When I asked to speak to a manager, the manager was also racist. I am seriously considering doing a lawsuit against McDonald's. read more

Pretty average McDonald's, pretty quick most of the time. Expect to spend 10-15 min in the drive thru

Terrible. The customer service is just terrible. Very rude. They also don't get your order right half of the time.

The workers here are rude, inexperienced, and none of them show any signs of good work ethic or compassion towards the customers. I would only reccomand this place for some decent food and a quick get in, get out format. The food is the only positive thing I can say I enjoyed since it is very American. read more

This McDonald's is awful. Ordered online for pickup and sat for 20 minutes without getting food and they just kept coming to look at my vehicle and then going inside. Don't eat at this McDonald's read more

It was a day before band camp and I had ordered some fries,I had intended on eating inside of the restaurant so there was no need to get a take-out bag and when the lady had gave me my food She had raised her voice at me and told me that next time I had to order takeout I left immediately, besides that the food was great read more