I was surprised how nice, clean, and friendly it is inside the restaurant. However, the outside can use a fresh coat of paint and the drive thru can be pretty slow. Staff is friendly and the self serve kiosks are there if you don't want to speak with anyone. read more

Worst food I've had from a McDonald's half of it was cold and but no ice in my drink. Also you should check your customer service because it is horrendous, the person barely even said a word to me while I was ordering. They should be embarrassed for what they are doing right now. read more

I went to this McDonalds to get the Ltd Ed Strawberry Shortcake McFlurry because it is one of the few locations that has the McFlurry machine. Most places just put the dry ingredients on the top of the soft serve, which is not what a McFlurry is. I don't understand this trend that it seems McDonalds is supporting. Even the locations that have the machine are doing it. I called this location and was told that they did have the machine. But when I did go there, almost a week later, the person who made my McFlurry also just put the dry topping on the soft serve. So I asked to return it. The person said she would make another one but it was the same. Then the manager came and said she would remake it herself. This time it was really blended and "flurried' just like the PR photos of this item. And it was a totally different experience from the one I had previously at another branch where they had just put it on the machine for a few seconds so that it still had lots of dry topping on top. This one was completely blended and it was the experience I had been looking for. It was, I am sure, the way this item is intended to be and was just as it is pictured. I am very grateful to the great and very nice female manager at McDonalds who made this McFlurry for me and want to give her a great review. read more

Short staff during rush hour. It seems like they throw ingredients together without cautious and call them as sandwiches. What's worse, customer services is terrible. They are rude and ignore your requests in purpose. read more

Literally the friendliest staff at any fast food location. I've gone at different hours of the day and the staff is always friendly, and the food is always good. Great service at this location read more

Well I've never been inside but I have peeked in when we go through the drive thru. Looks pretty decent compared to other McD's. I don't understand all the low stars - yes it's McD's. If you're coming here, you're not expecting gourmet food and service right? You're looking for fast food. I've never used the late night menu which is what most of the complaints seem to be about on here. We usually just go through the drive thru when I'm craving those addicting apple pies and the super sweet vanilla shakes. Something about it - I swear it has to have crack in it.. Cause I be neeedddinggg it ... not wanting ... neeeeding it. The service seems decent, never had a problem. They haven't messed up any of my orders. I hope I don't jinx it now. I order the McChicken most of the time. Honestly, it's crap fast food but some days you just want that shizzz. read more

Grown adults incapable of operating a computer? Manager was not smart enough to ring up our mobile order. When McDonalds released this feature last year, ordering ahead, did they do so without training a single employee on how to use it? This has happened a few times at multiple locations. It's like watching a bunch of monkeys try to operate a computer system. read more

THE WORST MCDONALD'S OF ALL TIME! I AM SERIOUS. I went to a drive through and ordered a big kids meal late night. I then go to the pay window and the lady asks me what i ordered. I had to repeat my order and then pay, then I went to the pick up window and the lady asks me what i ordered. I TOLD HER FOR THE 3rd time and then she hands me a coke and says thank you good bye. ARE YOU KIDDING ME? So i said to her what i ordered and she gave me the regular kids meal and didn't give me the two frosties I ordered. I also went there 3 months ago and ordered a quarter pounder with cheese and there was only 1 person on the register at 12 pm and i waited for 25 minutes for my burger. I already paid for it and no one gave me attention to give me my money back so i could leave. about 4 months ago, i ordered through the drive through and my food wasnt ready so they made me pull over and I had to wait in the parking lot for my food. I waited for 10mins and went inside and they couldn't figure out where my food was. seriously!? I have only been there these 3 times. great experience, NOT!!!! I am going to Wendys from now on. read more

Drugs are bad, mmmkay? But seriously, there's tons of crackheads chilling in here. OK, the star is not merely because of that, but the service. Man, I ask for a container of buffalo sauce after I pay and I still get charged 25 cents? The staff is unfriendly and this McD's just feels plain dirty. read more

Bring my boys to this location since closest to home- but if Wayne the manager is on its so annoying- if staff need assistance he never helps- one day my kid couldn't get a coke with his happy meal- one day got the wrong flavored sauce and when asked for the bbq sauce was told had to purchase more - and today they scanned my coupon on the wrong order and then wouldn't honor it despite their error- he's so belittling and never rectifies any mistake and comes across so condescending- just says a generic apology but doesn't fix any error. Don't bother getting help for any order ! Just move along ! read more

I truly wish I could give 0 stars and then come back over and over to give more 0 star ratings. One for every incorrect order and poor customer service experience. I can say, without exaggeration, that I have almost never had an order that was not wrong and/or missing items. A couple examples: I ordered 2 cheeseburger happy meals. One was plain. When we got home both orders were wrong and the "plain" cheeseburger was just cheese on a bun. Once I ordered a Big Mac with extra pickles only to find that the only thing they put on it was pickles. This kind of complete ineptitude is almost admirable. Any attempt to right my orders have always been mets with half-hearted apologies or outright combative suspicion. I get that this is a fast food customer service job. But if you are doing a job, whatever it may be, do your best. And if you can't then at least try not to be a complete screw up. read more

Just an update. This location is closed after 4am for breakfast switchover. So it's not really 24 hours. I left early for work and was turned away. Just a heads up. read more

Retards.....I went through the late night drive through and ordered once at the Drive Thru box. I then had to order again for no reason at the pay window (which is basically impossible to drive up too). Then I was handed a coke at the food window. I just waited and the moron said, thank you come again. I then told that I had ordered twice and gave her the receipt. She got half the order right. Who orders just a coke from McDonalds. Go to Wendys on the pike. read more

I'm currently sitting in the parking lot of this supposed 24/7 McDonald's and I was just told that the kitchen is closed and that all I can order is hash browns and apple pie. When I asked when the kitchen would be open again I was told at least 45 minutes... "fast food" yea ok I shouldn't even be eating this food any way. read more

The customer here is the worst I have ever seen. Being mean to others not respecting others and are not helpful at all. She've been only calling the order for 3 seconds and shes being is impatient already. In retrospect, this scene had happened over and over again. The food here is find tho, but the service is so terrible. It really ruins people's day, I believe not only me, all the others who had experience it believes so. And theres one time, I've forget my things here, and I ask for the customer for help, I would never forget that she just yelled at me and said we are not responsible for this and your not supposed to forget your stuff here. I mean, you forget your stuff, do you need a reason that you forgot it? Oh if you do, if I'm your boss, the first thing is not to fire you, I would just not give you the salary and said I forget it why didn't you ask? The only reason I would come here is to sit with my friends and relax. But with that customer service, being rude all the time. There were many cases like that, things like not letting people using the bathroom and slow delivery happens as well. read more

So bad. Some of the folks behind the counter are clearly only interested in helping a certain demographic. I was here today at 930 and after ordering, could not sit down because of all the regulars just hanging out at ALL the tables. Most of them had no food or drinks in front of them. So, treated rudely, slow service and no seating. There you go. read more

First, let me say that I can't believe I'm actually reviewing a McDonald's, but I think the experience I had on Monday warranted it. Anyway, when going to a McDonald's, one doesn't usually expect much, like service, or cleanliness, or quality food. That said, this place is pretty bad even for a McDonalds. The orders were backed up so much that the other patrons and I ended up waiting 15 minutes for our respective orders to be filled (so much for fast food), and the staff was in no hurry to fill any of the orders. I saw a cashier take two hash browns out, bag them, and then put them back on the frying rack. The iced coffee with cream that I ordered was probably 50% cream; I couldn't even drink it. Food was okay, though (you know, for a McDonald's), and unlike a few of the unlucky patrons before me, my order was not messed up, with the exception of the iced coffee. Also, I've been to the drive through a few times during late night service, and good luck getting anything you want during that time. read more

Firstly, let's call the McRib what it is. It's a burger that is oblong shaped, in an oblong bun, slathered with BBQ sauce. It should be called the McRib burger. I don't see what all the buzz is about. My ordering on 12-8-2020 @ 2:53 PM. I drove up to the window and spoke in clear English to the woman I think was named Sidel. One SMALL fry, one McRib, one Big Mac, one small Diet Coke. After repeating myself 4 times, on the fifth time, she acknowledged that she got my order. This woman neither spoke OR understood much English. She told me $9.63 and I gave her a 20 and gave me change for $15.70. I pulled to the pick up window and the incompetence continued. The person at the window was checking her touch screen looking for my order in this spot and that, telling me I ordered a MEDIUM fry, where I said no SMALL. we went back and forth with this for several times and I finally said just give me what you have for me and she said yeah yeah. I'd like to suggest to the management of this site that your employees are in the business of CUSTOMER SERVICE. I don't expect to be smart assed by the woman I pick up my order from. I don't eat a lot of fast food, but when I do choose to do so again it won't be at McDonald's. read more

Wayne is an absolutely horrible manager and I'm not sure how he is still employed at this location. Sent a complaint to corporate about his behavior and his unwillingness to rectify a mistake that they made. Mistakes happen but his condescending attitude and dismissive response was completely unacceptable. Reading through the below, this seems to be a trend with Wayne. Time to replace him! read more

Went after a long day of yard work to get a cool refreshing treat from my favorite ice cream joint, but to my surprise I was welcomed to there restaurant with a large scoop of deceit and a sprinkle of unethical behavior. They said there ice cream machine was down for repair, but as I glazed to the back room, the temperature gauge on the machine read 20 degrees Fahrenheit the ideal temperature for serving delicious soft serve. As the realization came to me that my favorite establishment has lied to me on the status of there operational readiness to prepare frozen treats I became extremely disappointed. I further more will not allow myself to ever eat at McDonald's again and I extremely disappointed in the management and front line staff in their dishonesty and lack of integrity. read more

Check your receipt and bags!! The girl who takes walk-in orders is certainly not reliable. Sometimes the order was not placed correctly. Sometime she just forgot to put all items in the bag. Lastly, don't be surprised if you are given Italian dressing for the southwest salad. This place is ridiculous. read more

McDonald's definitely is consistent and has decent food that has improved, and at times been even interesting through the years. The good times and great taste about Mickey D's being your place are a bit exaggerated, but the price, convenience isn't bad. The nice thing about McDonald's now is that with some knowledge of nutrition you can stay reasonably healthy and not poison yourself, while keeping it reasonably inexpensive The McDonald's in Quincy fits the bill and is a decent enough place. My only warning unfortunately is that this restaurant is near a homeless shelter. While I don't have anything against the least fortunate of society, it has happened more than once that various different fast talkers or just plain annoying individuals were asking me for money, borderline soliciting me in the presence of my children (therefore it was harder for me to just run away and evade). This element renders this McDonald's a bit dicey. I'd still eat here, and the service is very nice, but I recommend the drive through instead. read more

very bad servers. worker dont even know they open or not！ sucks！ when i got there theres a lady outside moping the floor. she look like the manager but she didn't let me know its not open and let me in. And i been stand waiting for a while then she tell me was not open. Wtf？ she got mental problem？ read more

meh it's aight they just slow asfff!!! ANDDD this one manager be rude af all up in my business sayin i can sit on no table n he really tweakin on goddddd broooo BUT THEY FOOD STILL SLAP THOOOOOOOOOOOOOOOO read more

Why?!?!?!? WHY was I stupid enough to come into this godforsaken place again?!?! I ran late, missed breakfast at home and thought I could just grab something quick here. Ordered a number 4 and 9, repeated the order twice to make sure order taker got it. Didn't realize they gave me two number 5's until I already left. Instead of Mickey D's, I'll just start calling this place Murphy D's because anything that can go wrong will go wrong here. An abomination, even by fast food standards. read more

After a fun night out, my friends and I decided to head to our local Mcdonalds for a quality lobster roll. To spite our high expectations, our lobster rolls came our sub par to say the least. read more

World's finest Mcdonald's! The big macs are to die for! Oh, and the milkshakes are so delicious. I think they're made with extra love at this particular Mcdonald's. read more

This place is so bad. I suggest people to never go here. Today I waited 20 minutes to order a20 piece nugget and waited another 20 minutes to get the food. When I got my food, I asked for sweet and sour sauce, they charged me 27 cents!!!! I'm a worker at Wendy's so I know how much time is needed to prepare the food. I wouldn't mind waiting, but 40 minutes for just 20 nuggets??? The other day I was with my friends, we ordered a few drinks and mcchicken without mayo and sausage mcmuffin. Instead of getting the mchicken, we got just the chicken with no buns and we didn't even get the sausage mcmuffin. The workers are not friendly and they take their time doing things. Don't go to this place.... I don't come here often but when I do, I get bad service. read more

This McDonald's has the WORST service ever. Also, the food is garbage! The place is nasty, with crumbs and trash littering the floor. Do NOT come here. Go to Wendy's. read more

This place is a pandemonium The walls are fancy but the customer service is worse than horrible. I waked in for the first time at this location and I saw this scene: customers and employees shouting at each other on the counter From what I understood it was about a wrong order and there were threats to call the police, the discussion was escalating until one of the customers left. I placed my order, and a lady talking to a million people at the same time called my number, when I approached she asked if I got my drink, I said no, she then grabbed a cup and in the middle of giving me the cup she stopped to talk to another man inside (how rude!) I believe he was another manager? I waited literately right in front of her while she talked to this man, I didn't heat "wait please" or "sorry," "give me a minute," nothing...so When she was done taking to this man i got my cup and sat down to eat my French fries, while the shouting was still going among employees inside the kitchen....in front of all customers. This same lady that gave me my order yelled at another employee inside the kitchen asking her to be quiet with the discussion but she was yelling herself everything in front of all customers. It looked like a Jerry Springer show. I left with the sandwich untouched inside my bag and opened the bag in my car only to find out my order was wrong I ordered a fish sandwich but got a bacon/hamburger one. I walked back in and told this lady my order was wrong and she looked at me with disdain accusing me that I already ate the sandwich! How dare! I got so upset I told her how dare you accused me of such thing I only ate my French fries inside and I just walked out of this place when I found out in my car the order was wrong...I opened the box to show her the sandwich intact. This lady again interrupted me in the middle of our discussion and turned to another person to talk about something else....she is very rude and no skills to deal with the public. When I turned the other way and said I would like to speak to another manager, she rushed to give me another sandwich. Another man in line turned to me and confirmed this place is always like this and it used to be worse in the past! I cannot believe the management at this place doesn't do anything about changing this toxic environment or perhaps they are toxic themselves! read more

We all have been to McDonald's, doesn't matter where. We know what we are getting into. Times we get good services, times we get bad ones. Food quality and taste is the same as any other Micky D's. read more

Usually crappy food...fries are always bad...line gets soooooo long on weekend nights. Breakfast is the only thing thats decent at this place... Just not a good McDonald's. read more

I hate going here in the morning. The people are rude and they always mess up my order. I don't mind them messing up my food but my coffee, mess with me with my coffee and I will be cranky. Lunch is no better either. I tasted a fry that tasted like chicken. Like what fry tastes like chicken. I've seen what people do behind there squirting ketchup and other stuff on there like they don't care. read more

Current manager that is working in the mornings has a very bad attitude. Does not set a good example for staff. Overheard her talking to one of the staff in a condescending and disrespectful way. Needless to say, her customer service skills was as bad as her attitude. read more

worst service. I ordered a fish filet and 10 pc Mcnuggets. She tried to charge me for $10. because I didn't mention the Mcpick promotion. Is it your job to ask your customers if they want the Mcpick promotion or not. Guess what I got for my fish filet. Is fish filet bun with hamburger meat. read more

Do you realize this food is poison? Wake up people. I haven't eaten this garbage in 15 years, but, was taking a walk on a nice day, And walked by this location. I saw the sign for $1 iced coffee, and thought I'd give it a try. I'll give them this...it wasn't bad. But, the odor inside...the unmistakeable odor of various, ultra low quality fried food that is in every McDonalds. Exactly how I remember it from when I was a kid. I cringe when I go by McDonalds in the daytime, and there is a line of traffic looping around the building...these people aren't even drunk!?! Blows my mind. Seriously...nobody should eat this shit....ever read more

I only did 2 stars because they are not serving hi-c drinks any more and i dont no why, i cant drink anything with carbonation and im sure im not the only one, i can drink the shakes but i feel i should have a choice, if this is the case in every McDonalds im not going to go to any, i will go to Burger King,and if they dont serving hi-c i will go else where.hope you guys get it together, and soon. read more

McDonald's as a whole has nasty "food" but this McDonald's in particular is perhaps the worst. They also charge for condiments!

a very nice mcdonalds inside but the night crew SUCKS!!!! im sorry i dont know the managers names, but if the heavyset white woman is working, she's at least nice about fixing orders and tries. Where as if its the black woman thats managing, forget about it, its not even worth it to walk in the door. all i did was order 2 soda's, mind you its self serve, and they FORGOT TO GIVE ME MY CUPS!!!!!! they took the next guy in line. just give me my freaking cups, im doing the work myself!!! and then i get blown off. so if that certian manager is working, i wont even bother and will walk back home hungry, thats how bad she is read more

This Mcdonald's sucks. Try ordering something off the late-night menu. Could I please have a cheeseburger? No. Could I have a vanilla shake? no. Could I have a 3-piece chicken selects? Yes. The box of chicken selects contained 1 chicken select, and like, 5 chicken nuggets. WTF?! The people at the late-night menu are rude. If you would like to order something that's not an Extra Value Meal, go to Wendy's late-night right down the street!! a la carte beyotch. read more