Stopped here for a late night dinner after a visitation nearby. Drive thru line was VERY long and…read moreno one was inside, so we opted for inside. As busy as the drive thru was, I expected a longer wait, but they were very fast. It's a brand new restaurant, so inside was nice, shiny, clean, and new. I've had Cook Out before and thought the burger was great, although I thought they overdid the onions on mine. My friend had never been. He's a bit of a burger snob and was not impressed. He said he wouldn't choose to go back simply based on the food, but I love Cook Out, so I will definitely be back.

Quick, hot, fresh and delicious. Service is the best in the area. Very clean and quiet. Definitely…read morethe best value in the valley.

Quick service.. Quick food. Nice folks. Greeeeat wings!! We had the fried and grilled bone in,…read more Carolina Gold. So tasty!!

We love this little place- the manager is always moving and cleaning- the staff is so friendly- and…read morethe wings and salads are great!

As a previous employee here...please do not eat here. There are workers who drink on the job, who…read moreare genuinely rude to customers in presenting window and drive thru. They make food with NO gloves on 75% of the time, and dont wash their hands. How I knew? They were out of soap dispenser stuff for a week. Waiting until trucks came by. They dont follow protocol with employees so honestly managers and employees just eat what they want. Its dirty, in the back theres sauce containers that deadass just are splattered on the walls and let flies gather around it until its time to clean for the inspector comes around. One employee rolls blunts on the food line, imagine if that gets in your kids burger or sandwich. Im being so serious, please, for your HEALTH. do not eat here.

This location is absolutely filthy. Floor is sticky, walls and tables were covered with residue…read moreand unwiped splashes. Bathroom was abhorrent. It has obviously taken awhile for the conditions to deteriorate to this level. The Health Department needs to get involved.

Just had biggie bag, was fresh. But tried the new salted Carmel frosty. It's great. But tastes more…read morelike butterscotch . I would get it again. You should try it. Also super nice staff

The worst customer service Called them and the close the…read morephone to my face I would not recommend to any one

I've been to the Saint Albans Sonic 3 times in the last 5 years…read more Five years ago, I arrived at the drive through at 9:45 PM and got no welcome or any sign of life. Tooted the horn and was greeted with: "Yeah! What do you want?" I'd like to order, I replied. "We're closed" What time did you close? "Ten o-clock." It's a quarter till ten, right now. "OK. What do want?' He didn't try to hide his frustration. I told him not to bother and it was 2 years or more until my next encounter. Long story short, this time, (daytime) a smart-ass girl/woman obviously had something more important to do other than take food orders from pesky customers. I got to the pick-up window and asked to speak with the manager. She/he didn't have time, or so I was told. The third and last visit ended with a request for a refund when the woman at the window shoved the bag of food at me with an abundance of attitude. Outrageous prices, crappy food and even crappier service, I honestly don't understand how they stay open at this Sonic. They are a disgrace to their company's name -- and anyone that has worked there knows that my commentary comes with absolutely no exaggeration.

I'm surprised this location is still open, service has been poor for years, food pretty good when…read morethey get your order right, remodel didn't fix anything

We ordered online and the estimated time of delivery was 6:49. When it was picked up by the…read moreDoorDash delivery person it was 7:11. It was delivered and it was missing an item. I asked the delivery person about it. She said they didn't have that and I needed to contact DoorDash for a refund. When I informed her that I didn't order it thru DoorDash - she replied that she didn't know - she was just doing what she was told. I came inside and called the location directly and no one would pick up the phone. It is now an hour and a half later and they're still not answering the phone. We won't be going back.

They were super busy today but they held their composure and the food was absolutely amazing. 10/10…read moreon everything, service food all of it.

Went here yesterday and was just wanting something small so we got some taco supremes and they were…read moresoooooo good and fresh! Service was good and restaurant was clean!

Horrible management workers have seen roaches and mice workers are unethical…read moreFood was cold took 37 minutes for a crunch wrap Place is dirty

We stop in here pretty regularly for ice cream, rarely for real food. It typically clean,…read morecomfortable, with friendly staff. The layout is a little awkward if there are many people in line. To help with that, the staff will bring your food out to your table, so that isn't bad. Today we had a second experience where the fruit slushy thing (can't recall what it was) separated and became not very tasty. They were happy to trade it out for a dipped cone. We'll keep coming back all year round.

Went to GQ in Teays Valley, they were packed with customers, they waited on everyone promptly, the…read morefood was fresh and delicious, the staff were amazing!

Chicken bites were not cooked fully and chewy bad place all fries were hard and cold…read moreAnd my lemonade was water down and my wife was to sour she says

Stopped here on road trip, long line in drive thru moved fast. Parking lot clean, food hot crispy…read moreand delicious and sweet tea deicous too. Lady working drive thru I believe her name was Haley friendly fast and effecient, if I am in area again I would stop here (actually got off highway to go to Wendys as that was what on food sign on highway) but then saw the Checkers on same street. Glad I went here!!

Pretty typical KFC on the outskirts of Charleston WVA. Let's face it ... you come to a KFC for the…read morechicken, and the chicken was routinely good, fresh and nicely prepared. Service was Aok ... they got the job done and filled each correctly. Prices were the usual ... decent for the area. Ambiance was below par ... sort of an old cinder block building with some peeps sitting inside - some eating and some not ... we ate in the car. Store was sort of dirty, as it seemed cleaning the floors and windows wasn't a priority. Bathrooms were barely ok.

Horrible store. We were asked to pull forward even though no one else was there. After waiting over…read moreten minutes we went back to the window and the food was sitting there. When we ask why, all they said was "it's wrapped up it will still be warm." It wasn't. How are they still in business with such a complete lack of care for their jobs?