As a previous employee here...please do not eat here. There are workers who drink on the job, who…read moreare genuinely rude to customers in presenting window and drive thru. They make food with NO gloves on 75% of the time, and dont wash their hands. How I knew? They were out of soap dispenser stuff for a week. Waiting until trucks came by. They dont follow protocol with employees so honestly managers and employees just eat what they want. Its dirty, in the back theres sauce containers that deadass just are splattered on the walls and let flies gather around it until its time to clean for the inspector comes around. One employee rolls blunts on the food line, imagine if that gets in your kids burger or sandwich. Im being so serious, please, for your HEALTH. do not eat here.

This location is absolutely filthy. Floor is sticky, walls and tables were covered with residue…read moreand unwiped splashes. Bathroom was abhorrent. It has obviously taken awhile for the conditions to deteriorate to this level. The Health Department needs to get involved.

Good Summer flavor drinks and food is solid as well. Sometimes they are under staffed but that's…read morenot their fault really. That is a Societal problem for every business nowadays! But the food and drinks are really solid! We like to go thru in the evenings and grab a Peach Tea!

I've been to the Saint Albans Sonic 3 times in the last 5 years…read more Five years ago, I arrived at the drive through at 9:45 PM and got no welcome or any sign of life. Tooted the horn and was greeted with: "Yeah! What do you want?" I'd like to order, I replied. "We're closed" What time did you close? "Ten o-clock." It's a quarter till ten, right now. "OK. What do want?' He didn't try to hide his frustration. I told him not to bother and it was 2 years or more until my next encounter. Long story short, this time, (daytime) a smart-ass girl/woman obviously had something more important to do other than take food orders from pesky customers. I got to the pick-up window and asked to speak with the manager. She/he didn't have time, or so I was told. The third and last visit ended with a request for a refund when the woman at the window shoved the bag of food at me with an abundance of attitude. Outrageous prices, crappy food and even crappier service, I honestly don't understand how they stay open at this Sonic. They are a disgrace to their company's name -- and anyone that has worked there knows that my commentary comes with absolutely no exaggeration.

Chicken bites were not cooked fully and chewy bad place all fries were hard and cold…read moreAnd my lemonade was water down and my wife was to sour she says

Stopped here on road trip, long line in drive thru moved fast. Parking lot clean, food hot crispy…read moreand delicious and sweet tea deicous too. Lady working drive thru I believe her name was Haley friendly fast and effecient, if I am in area again I would stop here (actually got off highway to go to Wendys as that was what on food sign on highway) but then saw the Checkers on same street. Glad I went here!!

The worker known as Malachi was quite frankly the best worker I have seen in any dairy queen in my…read morelife He was vibrant laughing smiling hard working and hilarious just all around the best employee I've seen He definitely deserves a promotion. 5 stars Great job malachi and the food was amazing that he brought out to us once again Great job malachi You deserve a promotion

Worst Dairy Queen ever. Slow slow slow must be poorly staffed. I usually go about if my way to…read morenitro. Better service

Just had biggie bag, was fresh. But tried the new salted Carmel frosty. It's great. But tastes more…read morelike butterscotch . I would get it again. You should try it. Also super nice staff

The worst customer service Called them and the close the…read morephone to my face I would not recommend to any one

My husband and I ate lunch Wednesday at the Penn Station in St. Albans, West Virginia. He got an…read moreItalian made in in a wrap and I got the club in a salad. We sure got our money's worth. Food was delicious and the staff was very friendly. Today we had lunch there again. Both of us got the Philly steak in a wrap along with fries. Once again the food was made perfect and it was delicious. The staff is outgoing and they make you want to come back.

We ordered online and the estimated time of delivery was 6:49. When it was picked up by the…read moreDoorDash delivery person it was 7:11. It was delivered and it was missing an item. I asked the delivery person about it. She said they didn't have that and I needed to contact DoorDash for a refund. When I informed her that I didn't order it thru DoorDash - she replied that she didn't know - she was just doing what she was told. I came inside and called the location directly and no one would pick up the phone. It is now an hour and a half later and they're still not answering the phone. We won't be going back.

Horrible management workers have seen roaches and mice workers are unethical…read moreFood was cold took 37 minutes for a crunch wrap Place is dirty

Went here yesterday and was just wanting something small so we got some taco supremes and they were…read moresoooooo good and fresh! Service was good and restaurant was clean!

This place was busy and clearly short staffed, but the manager (assumed) worked like the energizer…read morebunny and we were amazed at how smooth things went and our food was perfect. Kudos to him for making our experience so smooth.

Went to eat dinner drive through open but dinning room closed all the doors locked. Not good…read morebusiness

Best McDonald's in a 30 min radius. Food is always fresh and quick. Always been good service as…read morewell.

they dont listen to crap and still put mayo in my burger and gave me a mocha frappe instead of a…read morecaramel frappe like i freaking asked. will NOT be coming back here EVER AGAIN!

The food was amazing ! Service is great food comes out in like 3 minutes! Atmosphere is very nice…read moreand cheerful! Workers are great!

Great little place! Great service and super great food. Got fried chimichanga -steak and ground…read morebeef, super delicious! Def try this one