As a previous employee here...please do not eat here. There are workers who drink on the job, who…read moreare genuinely rude to customers in presenting window and drive thru. They make food with NO gloves on 75% of the time, and dont wash their hands. How I knew? They were out of soap dispenser stuff for a week. Waiting until trucks came by. They dont follow protocol with employees so honestly managers and employees just eat what they want. Its dirty, in the back theres sauce containers that deadass just are splattered on the walls and let flies gather around it until its time to clean for the inspector comes around. One employee rolls blunts on the food line, imagine if that gets in your kids burger or sandwich. Im being so serious, please, for your HEALTH. do not eat here.

This location is absolutely filthy. Floor is sticky, walls and tables were covered with residue…read moreand unwiped splashes. Bathroom was abhorrent. It has obviously taken awhile for the conditions to deteriorate to this level. The Health Department needs to get involved.

I've been to the Saint Albans Sonic 3 times in the last 5 years…read more Five years ago, I arrived at the drive through at 9:45 PM and got no welcome or any sign of life. Tooted the horn and was greeted with: "Yeah! What do you want?" I'd like to order, I replied. "We're closed" What time did you close? "Ten o-clock." It's a quarter till ten, right now. "OK. What do want?' He didn't try to hide his frustration. I told him not to bother and it was 2 years or more until my next encounter. Long story short, this time, (daytime) a smart-ass girl/woman obviously had something more important to do other than take food orders from pesky customers. I got to the pick-up window and asked to speak with the manager. She/he didn't have time, or so I was told. The third and last visit ended with a request for a refund when the woman at the window shoved the bag of food at me with an abundance of attitude. Outrageous prices, crappy food and even crappier service, I honestly don't understand how they stay open at this Sonic. They are a disgrace to their company's name -- and anyone that has worked there knows that my commentary comes with absolutely no exaggeration.

I'm surprised this location is still open, service has been poor for years, food pretty good when…read morethey get your order right, remodel didn't fix anything

Chicken bites were not cooked fully and chewy bad place all fries were hard and cold…read moreAnd my lemonade was water down and my wife was to sour she says

Stopped here on road trip, long line in drive thru moved fast. Parking lot clean, food hot crispy…read moreand delicious and sweet tea deicous too. Lady working drive thru I believe her name was Haley friendly fast and effecient, if I am in area again I would stop here (actually got off highway to go to Wendys as that was what on food sign on highway) but then saw the Checkers on same street. Glad I went here!!

We stop in here pretty regularly for ice cream, rarely for real food. It typically clean,…read morecomfortable, with friendly staff. The layout is a little awkward if there are many people in line. To help with that, the staff will bring your food out to your table, so that isn't bad. Today we had a second experience where the fruit slushy thing (can't recall what it was) separated and became not very tasty. They were happy to trade it out for a dipped cone. We'll keep coming back all year round.

Went to GQ in Teays Valley, they were packed with customers, they waited on everyone promptly, the…read morefood was fresh and delicious, the staff were amazing!

Just had biggie bag, was fresh. But tried the new salted Carmel frosty. It's great. But tastes more…read morelike butterscotch . I would get it again. You should try it. Also super nice staff

The worst customer service Called them and the close the…read morephone to my face I would not recommend to any one

We ordered online and the estimated time of delivery was 6:49. When it was picked up by the…read moreDoorDash delivery person it was 7:11. It was delivered and it was missing an item. I asked the delivery person about it. She said they didn't have that and I needed to contact DoorDash for a refund. When I informed her that I didn't order it thru DoorDash - she replied that she didn't know - she was just doing what she was told. I came inside and called the location directly and no one would pick up the phone. It is now an hour and a half later and they're still not answering the phone. We won't be going back.

They were super busy today but they held their composure and the food was absolutely amazing. 10/10…read moreon everything, service food all of it.

Went here yesterday and was just wanting something small so we got some taco supremes and they were…read moresoooooo good and fresh! Service was good and restaurant was clean!

Horrible management workers have seen roaches and mice workers are unethical…read moreFood was cold took 37 minutes for a crunch wrap Place is dirty

This place was busy and clearly short staffed, but the manager (assumed) worked like the energizer…read morebunny and we were amazed at how smooth things went and our food was perfect. Kudos to him for making our experience so smooth.

Went to eat dinner drive through open but dinning room closed all the doors locked. Not good…read morebusiness

We ordered on 10 piece nugget meal and two kids meals and received no fries at all. Had to wait…read morealmost 20 minutes in the drive thru.

First off the workers had personal drinks where they were making the food. They were being very…read moreimmature by throwing food at each other and if they sneezed they would sneeze onto the food. The atmosphere was terrible because there was food all over the ground and the workers were very snotty and rude. Lastly it seemed like one of the workers was eating more of the food than actually making any of it.

Quick service.. Quick food. Nice folks. Greeeeat wings!! We had the fried and grilled bone in,…read more Carolina Gold. So tasty!!

We love this little place- the manager is always moving and cleaning- the staff is so friendly- and…read morethe wings and salads are great!