This place has no concern for the customer. Employees don't greet customers inside and barely acknowledge anything said to them. Employees can heard arguing in the back without regard for those around them. Took over 10 minutes to get one biscuit and glass of tea I had to order myself at kiosk. Definitely would recommend going somewhere else!! read more

Welcome to the world's slowest McDonald. It takes forever to get anything from here. Drive thru tonight kept cars parked waiting for food!!! Go elsewhere!!! read more

McDonald's - People waiting - Fast Food Near Me - Sylvester, Georgia

Worst McDonalds I've ever been to. Food inedible, diet cokes were flat, fed our egg McMuffins to our dog. Hoping he doesn't get sick.

Service is horrible . Saturday waited a drive thru 15 min had cars pull off . I pulled around went inside .ordered still waited 20 more min took food home 1 sausage bagel and 1Steak bagel final tossed in trash horrible. Stop again Monday only 1 car at drive thru I sat for a few min and finally left . Do not stop at this McDonald's in Sylvester . I will eat a Circle K biscuit before stopping again . read more

Close this McDonald it's a horrible service. The people working there trick customers like shit. I order some food this morning it was not cooked right I don't recommend change managers 0 stars read more

We stopped here passing thru town. I think it's one of the cleanest McDonalds I've been. Food was good and hot. Service was a little slow, but really wasn't a big deal. We came for breakfast . Staff were friendly. read more

This has to be the slowest McDonald's I've ever come across. Witch rude customer service. They have 2 lane to order, but never have both open. Then completely lie to your face because they don't want to go through the extra sec. it takes to add on something you forgot order.. when you've already waited 35 min in line.. to go back around would be another 45 min.. You're not supposed to wait more than 3-5 min.. then she was upset I checked my food before leaving the long line, and I'm glad I did.. because they indeed messed that up as well. My muffin was hard. It was too hard to bite into so ended up just eating what was inside. Smh this McDonalds will never again get my money. read more

McDonald's - a person holding a piece of pizza in their hand - Fast Food Near Me - Sylvester, Georgia

Parking cars for orders at 11:45am wrong size drinks and ignorant look from cashier when informed about it

I frequently stop at this location on my way through Sylvester, to work in Albany. Every time I stop I say NEVER AGAIN!! Today is where I will NO longer "say" it, but mean I will NOT continue to patronize this facility! This is the slowest McDonalds I have EVER seen! I have ordered a parfait for 20 week days and have been given an excuse as to why they have none 16 of those 20 days. "The girl who makes them, called out today" " They haven't had a chance to make any this morning" blah, blah, blah! Ridiculous!! Close this facility!!! Burger King wants our business! read more

The place is clean the staff is friendly and it is nice and cool inside. A reprieve from the heat outside. It is quiet.

Not worth a one star review! There are only a few nice folks I've come across at this location. Today, there was not a single good morning. Rude customer service, pulled off to find we were missing part of our order. Pulled back up to even nastier attitude. Woman that brought the food out was far from friendly. Sylvester does not offer much drive-thru service but anywhere is better than here! This place needs new management, new training, friendlier faces. read more

We were on our way from Alabama to Florida and my daughter popped a tire on the curb at the drive-thru. The closing employee was so sweet and compassionate, she even bought our drinks. There wasn't any tire shops open in the area, so they allowed us to stay in the parking lot overnight. The police checked on us all night. The next morning we were able to charge our phones in the restaurant and located a tire shop.. A wonderful customer name Kurt changed our tire and we were on our way. This sleepy town treated us like family. Thank you do much read more

This place sucks. We was traveling 3 hrs. and pulled in at 10:35pm the door's where locked and the lady standing there looking at us lock the car Walk up to door and still didn't say anything just for us to pull door that was locked. Keep in mind closing time is 12:00 pm read more

Disclaimer: restaurant currently under construction. I got to the restaurant at about 8:30 pm. There were 2 cars in the drive through (3 including me). It took about 5 minutes for each person to have their order heard. After waiting for another 5 minutes, upon pulling up to the order station, I placed my order and expected to round the corner to see no cars in front of me, but both cars were still waiting. I still tried to give McDonalds the benefit of the doubt, thinking they may have been short on employees, which is understandable through the construction at the site and the pandemic. I waited for another 10 minutes before I pulled up to the order pickup window, and was asked to confirm my order. I then watched the employee very slowly take miniature steps to the food prep area and start restashing condiments. She then disappeared into the back and we waited for an additional 10 minutes. This now showed there were 3 employees in the building, with one customer in the drive through (me) and no inside service--confirming there was a 3:1 employee to customer ratio. When given my food, I got no verbal acknowledgment from the employee. Gratefully, the chicken nuggets appeared to have been recently cooked. However, both cheese burgers were cool. read more

Coffee was OK, not good not bad, but the service was, as to be expected, sub-par. read more

McDonald's - a man handing a package to a car - Fast Food Near Me - Sylvester, Georgia

Really bad service the person at the drivethru took the orders of 5 cars and I was there before them and I know she saw me thru the camera and still don't took my order till I pass to the window. Worst McDonald's I have been read more

All the staff members are very nice and friendly. I feel that I am treated with nothing but respect when visiting this place. Plus they actually salt their fries! read more

Crappy service. The employees seem like they don't want to work there. If you go to the 2nd intercom they will ignore you. When I got my food it was cold the tea was sour. read more

I initially went to this McDonalds approx 2 months ago and it was horrible., while passing through this town,So bad I wrote directly to company. I was passing through again this week and it was a fantastic improvement. My concerns were addressed and changes were made. I realize the staff is young but the manager is doing a great job. When you complain to McDonalds directly they have the manager to contact you. I spoke with the Manager Tameka and she assured me, that changes would be made, I applaud her for her follow through..... Good Job!!!!! read more

I went to McDonald's drive through today. They Immediately took my order and were so nice . I got my food quickly and it was fresh.

They always appear disorganized and struggling I was there yesterday and upper management was there talking about their staff in the dining room for customers to hear. Thought that very unprofessional. Then I saw a commercial today with a member that was present yesterday. Turns out owned by George Suarez his Leesburg store always seemed to have issues and now the one on north slappey which I haven't done business with but twice since he took ownership and will stay away until he gets things worked out read more

Pretty gross. Just look at their health inspection report. The service is horrible with is typical for Georgia I am finding out.

Worst service i've ever experienced. My friends and I went to mcdonald's 40 mins before closing time and we waited at the speaker for 10 mins along with 4 other cars and then pulled around to see if they were opened. a worker was outside playing around with a customer and the other woman inside was eating. We pulled back around to try to order again and no one answered again. 7 cars total left the drive through and were screaming/ honking at the speaker to try and get a workers attention. no one answered. we pulled up to the window and and one woman immediately started to scream how she just wanted to go home and another one was giving us dirty looks. they were eating food as they walked around. The manager was just walking around and said nothing. very disrespectful. i would recommend never going to this mcdonald's if you actually plan on eating. if you plan on playing around, go for it. read more

I ordered a # 2 quarter pounder meal combo medium sized. But the fries were only 2/3 full so I basically got a small size in a medium container. This is a rip off that happens every time I eat at this McDonald's. Also the drive thru workers never say thank you. They just hand you the food and say nothing. read more

Three years after my original review, somehow this McDonald's has managed to decline even further. Who knew that the "Whatchoo order?" Would be a high point? They must have to search long and hard to hire the sloppy, rude, hateful employees that they have. The restaurant is filthy, and has been for years. I stopped in because the Dairy Queen had a huge line,c as did Burger King. I thought we would give them one last chance. No more. read more

Terrible service, mixed up orders and cold food. Blakey McDonalds is just as bad. Ordered bacon egg biscuit and was given a cold sausage biscuit at the drive through. read more

The customer service is horrible. The cut you off in mid sentence asking you if that is all, and don't fo after 10:30pm because them cooking is a inconvience to the employees. Also, from what the cashier told me tonight. They do not have a manager on duty at night. read more

Moved to Sylvester about 6 months ago and have stopped by maybe 4 or 5 times and have never had a good experience. Got a vanilla shake for the kids which was sour, never have the order correct the first time, and have always had to wait for 5-10 minutes in the drive thru without anyone else in line. Hate the places that want you to pull forward so they can get you off the timer when there is no one behind you. Have moved my business to BK just down the road. Will not go back! read more

I've had some good and some bad experiences here. Their employee turn over is fairly rapid so your employee - customer experience tends to vary day by day. I would say most employees are pretty nice while some tend to goof off and others still that just tend to be rude. It's a roulette so you never quite know what experience you will be getting. Sometimes the drive through is quick while other times it's as slow as Christmas. Sometimes the food is correct to the order and sometimes it's completely off. I would say the worst experience I've ever had was ordering an iced caramel mocha at the drive through. She gave me my drink and as I started to drive off I noticed it only had like 4 tiny ice cubes, so I went back and walked inside but unfortunately it was morning time and they were busy so I had to wait for like ten minutes to have that corrected. One of the best times was putting in am order and getting it pretty quickly and correctly a few minutes later. Honestly, you just never know what kind of experience you're going to get at this particular McDonalds. read more