Staff in a meeting when I arrived, so no one to take an order, kiosk down. I went to my car to place my order in the app. After the order was placed, my granddaughter decided she wanted a sweet tea. Couldn't get anyone to add to or take a separate order for it. Had to park as my order was not ready at the time so I had to park. I went inside again to order tea. Had to ask kitchen if anyone was taking orders. Finally got a cup to prepare my own sweet tea and paid $1.69 for a small tea. Worst customer service and they didn't want to make any sales or give any service!!!!! I want to give no stars but that is not an option read more

I had to drive all the way from Savannah to get my car, looked at and I stopped on the way home to get breakfast, they gave me an uncooked mcmuffin, threw cheese on it. And that was that this is ridiculous. It's only 10:15 AM, how disrespectful read more

McDonald's - Uncooked mcmiffin - Burgers Near Me - Vidalia, Georgia

The food was cold, and tasted like old grease. We waited 30 min just to order. Food came out in a reasonable frame,but was cold when we got it. It needed to be put into air fryer when we got home to make it hot and crispy. read more

I ordered thru the mobile app for curbside service. I pulled into the spot and submit the spot number. I watched 3 different cars pull into parking spots, receive their respective orders and drive away as I am sitting and waiting on my order. I ordered a large Nugget meal and a hamburger. After 30 minutes of waiting, I got out my car to go inside. As I was going inside a young lady was headed out with part of my order. I do not know why it took so long. I asked for the manager, but the manager did not show up. One of the employees made a statement about my food just went outside, but it was a partial order. I do not know how long my food was sitting or if it was cold. I was angry now since the employees were acting like I was wrong for coming inside or asking about the time. The manager still did not appear. I order from this McDs all the time and this is the worst display of professionalism, ethics, morals or values I have ever seen in the staff. I have worked at this same McDonald's from 1994 to 1997 and the managers I have worked with would have never accepted this behavior. This place is pathetic now. 12/10/2025 @ 652pm, order received at 732pm. read more

Absolutely disgusted! Found a glob of hair in my chicken sandwich.. and too far out of Vidalia to turn around and send it back.. will not be returning! read more

Gross. Don't eat here. The filet o fish was old and dry, the fries are usually too undercooked or old. They don't prepare your food to order if you wish to change anything (like extra sauce on your sandwich or something). Staff can be rude, depending on who you get that day. I feel sick after eating there. I go back, thinking things have changed, but nothing has changed. The food is consistently disgusting. Zero stars read more

I have been to this location many times and what pisses me off is they got little kids working in there little kids dont belong behind the counter serving customers all they do is play and talk when there is work to be done !!! The lines are always backed up to the highway because of the staff they have allegidly ( WORKING ) and most of the time your order is ALWAYS wrong i ordered a big mac recently and it was not what i anticipated i was like how can you screw up a Big Mac. Well i guess you can But ill give them this !!! There fries are never really bad maybe i just have good luck sometimes but its mainly the staff they have working there I have ordered a caramel iced coffee one time and never will again !!! The seccond i got it it already tasted watered down you could not taste the caramel AT ALL. and i was so mad but i drank it anyways cause i hate to waste food and drink so i got over it but i will never order iced coffee again from that mcdonelds location if thats the case ill just go to starbucks read more

I wish I could give a 0. this is the absolutely worst McDonald's food wise. the line moved fast so service was ok but I had a fish filter that was seriously cold leather. it looked and tasted like it had been sitting out for 3 to 4 days. I couldn't eat it. then the fries were just as bad. cold and chewy. I wish I had read reviews before stopping here, but honestly o have never even thought of reading a McDonald's review. I will from now on read more

McDonalds in Vidalia is horrible. We placed a mobile order that was paid for we gave them the number they pulled us up to wait on our food and then they come out 30 minutes later saying that they dont know nothing about our order we show them the receipt on the app plus the charge on the card and they still would not give us a order. The manager is horrible. He is unprofessional disrespectful and unwilling to cooperate or empathize with the situation by giving us our order after it was already paid for he stated that he wasnt allowed to give us our food and then almost an hour later after trying to get our order They finally bring out two items from our order with no fries which I wasnt understanding because they stated they couldnt give out no food without a receipt, but they still gave us that order even though it was not completed. I feel like he could have given us our order if he wanted to he was unwilling to cooperate at all, even though he saw that the order was paid for. I feel like I will never come back to McDonalds ever again if that is the type of manager that is running this place Because he does not need to be running anything he is unprofessional altogether. He has no respect for people that are putting money into that company. I will never go back there again!!!!! Nobody should go there need to put them out of business and show them who is making them have a paycheck. read more

Got to be one of the worst run McDonalds in the US. Even corporate has acknowledge complaints when spoke to them. Food tastes weird and is very slow to get. read more

This McDonald's is newly rebuilt. They tore he old one down and started completely from new...including the parking lot. It is really nice inside, but I wish it was bigger. Also, I wish they had put a play ground inside. They did not put one anywhere and the old structure had a playground. As always, McDonald's is good fast food for kids and adults alike. My wife likes their coffee. read more

McDonald's - a mcdonald's on the corner of a street - Burgers Near Me - Vidalia, Georgia

See all

Great strawberry milkshakes, when the machine is working. Burgers are never the same. If you ask for "ONLY" ketchup, Mayo, etc. & the burger comes smothered & dripping in it, I'll never understand why. The staff are always friendly. read more

I walked in with my kids. There were 2 cashiers and one was empty, so I stepped up. The lady didn't Acknowledge me for several minutes, had a discussed look on her face, so I turned around an left and went to chick-Fil-A where I was greeted with a smile. I'll NEVER return. read more

This place has so much potential. We don't do a lot of fast food but over the past 3 months we have been here about once a month and every time the order is wrong. Once the kids meals were missing fries and toys, another time we got the wrong sandwich. Today we came specifically for the ADVERTISED toy. We got a different toy, when I asked if they had any the front manager said they didn't have anything "special". Like the only reason we came here: Stitch toy. read more

Always gets the order wrong get down the road you are missing food or you have been charged for something you didn't order. I'm allergic to onions and no matter how many times I explain just how allergic I am I end up with onions on my burger. read more

The food is not very good. The Coffee is always good and hot though. They only fill their coffees halfway usually. Kind of like a Lays potato chip bag. read more

Update to previous post. Not much has changed in the three years since my last post. They still flick the ketchup packets at you have and have no intention of providing a ketchup pump like they used to. Hardee's has no problem with the matter. The front end is new. I stood in line as a lady was placing individual orders and paying for everything separately. The line started to back up. The manager noticing this came out and without any apology barked out awaiting our order. While he's dealing with us he's helping the new person. This is a newer, nicer building but everything else Remains the Same. read more

They didn't fill up the cup for our smoothies. They were half way filled for 3 dollars.

Was okay. Our fries were cold. My son said he would rather have Burger King if they are going to serve cold fries.

Friendliness of the management is below expectations. They don't smile, are not personable and the customer is just another person standing in their store. Don't you dare ask if the ketchup pump is up or they will flick a few packets at you. Wendy's, Hardees (within view of their store, have ketchup pumps for us that don't like having to try and tear apart a little packet over and over and over. CEO just fired for low same store sales....I wonder why. read more