I am writing to formally lodge a complaint regarding the fraudulent business practices and…read morepredatory behavior I experienced at Reliable Truck Repair and Tire Service. I believe this establishment specifically targets out-of-state travelers with deceptive diagnostic assessments and unprofessional conduct. On October 17, 2025, my 1985 Kenworth dump truck broke down on I-80. After being charged an exorbitant $750 for a 14-mile tow, the vehicle was taken to Reliable Truck Repair. The owner, Mr. William, initially offered free storage and a diagnostic, eventually claiming the truck required a transmission replacement and full service. Relying on this assessment, I paid a total of $12,208.04 across two invoices in December 2025, plus an additional $681 for new batteries. When my driver arrived to collect the truck on January 10, 2026, the vehicle immediately exhibited the same mechanical issues it was originally brought in for. Despite several failed repair attempts in freezing conditions, a staff mechanic admitted the transmission likely was never the problem. When I confronted Mr. William on January 11, he became irate and refused further service, stranding my driver and forcing me to incur $1,400 in emergency travel expenses. Following this, the office assistant, Tony Duran, failed to respond to any of my inquiries for over a week. I have since paid for a third-party transport to return the vehicle to California. A professional inspection has now confirmed that the transmission was not the source of the original issue, verifying that the repairs I paid for were unnecessary and ineffective. I've already filed formal complaints to the BBB, the attorney Generals office of WY and the FEDERAL TRADE COMMISSION that investigated scams and predators like such business. It will take time but I will wait patiently. I hope my reviews can help future victims think before acting and trusting these fools and also if you have been taken advantage of please stand up for your self and do not let them get away.

Excellent service and excellent people. Reliable Truck & Trailer Repair LLC treated Dave great and…read moreworked hard to get him back on the road quickly. Honest, hardworking, and professional from start to finish. We truly appreciate everything they did and highly recommend them. Thank you Dave Ramsey -- Ramsey Express Trucking Inc. Trusted. Proven. Professional. Reliable Truck & Trailer Repair LLC

SOS! WARNING: SCAM ALERT! Do not trust these scammers! I was…read morequoted an amount over the phone after my truck was TOW (stolen). After they brought the truck and trailer to their parking lot, they called and suddenly added three times more than we did not approve over the phone. Be careful and stay safe!

My tractor trailer was broke down on the side of the hwy and A&C Towing came out fast was…read morereasonable and even gave me a ride to a nearby hotel because it was the weekend and Shop didn't open until Monday. Very professional Company

Seems sketchy... I recently had a thermometer problem with my toyota Tacoma while driving from…read more Denver Colorado to Bozeman Montana. I stopped by at night and the guy said he might be able to work on it tomorrow as he went out to tow some semi trucks. Seemed like he might know what he was doing but honestly hard to tell. Went over to the next town and found a more reputable affordable mechanic.

Recent travels took us through rural Wyoming when suddenly something hit our car and, our back…read moredrivers side wheel went flat and was unable to be driven. Stranded on west bound I 80 with long haul trucks zooming by we were stuck!! After calls to roadside assistance and local dispatches were not providing help, I called the Wamsutter, WY Conoco and within 15 minutes Steve and his coworker were there assisting us. He put the spare tire on for us and advised us to either return to Rawlins or continue on to Rock Springs where there would be more tire options. He had sold his last one that morning. We were on the side of the highway for more than 3 hours in the summer heat alongside a heavily traveled highway route. We were all quickly reminded of how technology and "efficiencies" can fail us but the power of a kind, generous human being will always prevail.

This guy tows us one mile and charges us $200 then hands us a 1 inch Jesus to make up for it. Im…read morenot sure his heart is in the right place

Ended up stranded on the side of the highway in Rawlings Wyoming and after calling around and…read morewaiting for over 2 hours found Jacks Towing not only were they reliable, quick, but also very friendly! Thank you Dave you're an amazing guy God bless! -Ryan&Neliah

Decent gas station. The selection is pretty good. Food options are limited though. Gas prices were…read morehigher here than further east by about fifty cents.

3.5 stars, rounded up. My husband and I both had positive interactions here. On the trip east, we…read morewanted to use the dump station at 3 am but the manager who knew the lock was on lunch. The lady working offered him free coffee for waiting an hour which was super sweet (and she recognized him a week later and helped him get someone to fill our propane tank). On the return trip, a different employee who was filling deli items greeted me upon entry. It was 7 am and even the hot food was fully stocked! I got a hot dog for breakfast! We got gas both visits for under 3$ a gallon, and refilled the propane tank on the way home. Overall, such a worthy stop we hit it twice! Pros: - friendly - clean restrooms - inexpensive fuel Cons: - not all employees are knowledgeable in the dump station

By far the worst motel I have ever stayed in. 1 star is generous. First of all I wasn't planning…read moreto stay in this God forsaken town but a blizzard and I-80 closing had other plans. So allow me to describe the room. We were in room 2. The door barely opened. A very very small room with nothing but cheap thin wood paneling on the walls, tile like you would expect to see in a classroom or medical examiner's office. The ceiling was bowed down from water damage and was riddled with water stains. There was no heat....you read that right...motel in Wyoming and NO HEAT except a tiny space heater the type you might find under a office workers desk. Certainly not enough to heat a room even as small as this one. The walls had a thick red substance on them near the bed. I chose to believe it was Ketchup. So the absense of a suitable heat source, the snow coming in from under the door and the cold tile floor make for an incredibly frozen floor. I figured out that if I used one of the bath towels that felt as soft as sand paper under my feet and shuffled my ass into the bathroom, I could prevent my testicles from retracting into my throat. The bed featured a uneven worn out lumpy mattress and 25 count sheets. The metal bath tub was rusted in places and that was the clean part. The sink had 5 cracks in it. The room was a nightmare. When I turned on the lights I thought the floor was moving. I then realized it was just the hoard of cock roaches scattering across what was left over from the chalk outline of the last occupant. Outside once you get past the 3' untouched snow drifts you come upon the owners 5th wheel rv trailer. It was missing almost an entire exterior wall. A wonderful eye sore indeed. In the smelly dank office...or store...or storage unit or what ever they call it you are greeted by the most annoying little yapping dog that has ever infected the planet. Behind the counter was a life sized doll standing in the corner next to 2 dozen oxygen tanks...not sure what was up with that. They charge $59 to stay for one night or as was pointed out to me, 8 hours. We checked out hours before the road reopened because sitting in the truck sounded more appealing at that point. Now I am not saying this is the WORST motel ever but if Norman Bates were to be in town I suspect even he would say HELL NO, or ask mother to kill HIM. Needless to say I suggest you avoid this place like a dead beat dad avoids child support.

The management and techs were wonderful and understanding of my dire situation. I am on my way back…read morehome from Seattle to Annapolus, MD after shooting 6 Arabian horse shows, gone since May 2. My RV was leaking Radiator fluid like rain and we were breaking down at I-80 & Ex. 68 or Little America, Wy. I got on the phone looking for RV repair and no one wanted to touch it. Plus Good Sam Platinum pack is not with the paper it's printed on. (another review and they won't like it) So I called Rocky Mt. Diesel Truck guys across the parking lot from Little America RV park, Wolfgang and crew came to my rescue. It was able to be fixed the next AM by ANDY, a really great mechanic and person. Andy was understanding about my rush to get back due to my Father-in-Law heading into hospice, why I am in a rush. He fixed the hose clamp and we are good to roll. They don't work on RV's, I was just lucky to find people with some compassion to get a horse photographer back on the road. Many thanks, Kim Cook www.ishoothorses.com

WARNING, WARNING!!!. Stay away from this shop at all cost, tow your truck further away it will be…read morein your best interest. poor management skills and extremely bad machenics, i am giving this place a one because i guess i can't give it a zero. they don't have any problem charging you for every thing but yet take for ever to service your eqiupt, the mechanics are in my opinion are lazy and seemed to always be out of site. i had them replace a Turbo which i provided because it was under warranty with a new one right out of the box , well they had multiple machenics work on it and someone never connected the actuator and never primed it with oil and also removed the front portion of the turbo when they installed it, this is a ready plug and play turbo; remove the old install the new, very basic job, well it was started and made a screeching noise of metal on metal and that's when they figured that the actuator was not plugged in. went on my way 1,122 miles later just east of Albuquerque NM the turbo they installed blew up. they refused to own up to their mistake and used the excuse that i provided the part therefore the warranty is voided. brand new turbo out of the box , the same turbos they use for other customers but because i was providing it they refuse to do the right thing. worst shop i have ever had to deal with, so i paid a billl at their shop in addition to have to repay again at another shop plus the cost of the damaged turbo that they screwed up. fortunately i found a real professional shop the second time to take care of me in New Mexico. Again stay away from this shop.