Brian and his team were immensely helpful. Smoothest loan process I've ever experienced and a better rate than expected I'd give an extra star if I could! read more

Inexperienced underwriters that don't quite now how to work with HUD guidelines. As a real estate investor, I have financed over 30 homes in the last 10 years. This is the fist company I have run into that doesn't have experienced underwriters that can figure out how to follow HUD/ FHA income guidelines. read more

I cannot recommend McGlone Mortgage highly enough! The entire process of securing my refinance loan was seamless and incredibly efficient from start to finish. The level of service was truly excellent. The communication throughout was outstanding--I was always informed, and they made sure I understood every step. A huge part of this success goes to the amazing team: Matthew (my loan officer) and Jennifer (my processor) were absolutely amazing! They worked together flawlessly and clearly are experts in their field. Thanks to their hard work and efficiency, we achieved the fastest closing I have ever experienced! If you are looking for a mortgage company that delivers on its promises with speed, clarity, and professionalism, look no further than McGlone Mortgage. read more

Brian was rude and condescending both times I spoke with him. He proceeded to raise his voice at me when I had questions, refused to answer any of my direct questions and I feel was preying on the fact that I am a young woman hoping I didn't know anything about the home buying process. I suspect some sketchy / predatory business practices. read more

Interest rates are historically low. We refinanced our house twice this year with McGlone. Both times we worked with Jared G as a loan officer and Olivia T as an underwriter. I can highly recommend both of them. We are owners of multiple businesses and proof of our income not as easy as for someone with conventional salary. Nevertheless both times the process was a breeze, we were asked for additional documents, but nothing we could not produce. Rates and closing cost are competitive and each time we had a question they followed up timely and we always had professional and knowledgeable person to speak to. Our loan was sold to a larger bank, but it is common practice and we do not mind as soon as we have a good rate. read more

McGlone Mortgage Group - Thank's for the gift. Cheese and wine. I'll refinance again. - Mortgage Lenders Near Me - Appleton, Wisconsin

Ever heard of a re-fi closing in ~10 biz days ?!!! Me neither until I ran into Jared "Dap" Goldapper and McGlone. I'm still in shock from how easy and transparent the refi process with Dap went. From beginning to end nothing but the facts were being relayed with a level of efficiency that would put most mortgage groups to shame. I'm not exaggerating either. I would recommend Dap and McGlone to ANYONE I know. Thanks Dap! Big Kudos to McGlone's online system for collecting documents as well. Super smooth process and really reduces the headache of a transaction like this. Thanks again!!!! read more

In 2018, I did mortgages for two properties with McGlone and quite simply, they are unparalleled in rate, speed, and customer service. Being the type to leave no stone unturned - and therefore no money on the table - I did comprehensive rate shopping, and ended up with McGlone both times. My personal loan advisor was Brenda Quackenbush. She guided me through the process each time, and made it both as painless and transparent as possible. The second time, when I really needed speed, she and her underwriting team stepped up in a big way. What exactly do I mean by "speed"? I kicked off the process for the second mortgage with Brenda on November 8. We closed November 27. Less than three weeks, when typical closing time is at least a month. Sick. Record-breaking speed that I'd never seen in all my years as a real-estate investor. For their communication, responsiveness, and sheer competence, McGlone has all my respect. And Brenda Q. was the main driving force behind my highly positive experiences. Thank you, Brenda. read more

Best mortgage company around! Matthew Simanek knows his business! Best rates, easy process and simple closing at your home! Third time doing business with them and the only company I allow to handle my mortgage! read more

This review is long overdue. I refinanced with McGlone/Homestead last June of 2020. I had a great experience and everything seemed to be good until I had an issue this year in my home. My family and I unfortunately had a water leak in our home that damaged the first floor. When I went to file an insurance claim I was told I did not have insurance?! After research it was discovered that my loan officer never followed up to take care of it, my money sat in escrow for the insurance to be paid but it was never taken care of. They will not do anything to help us and we have been living on a concrete slab with our kitchen and drywall torn apart for 4 months now. It has been extremely stressful and taxing on our family and a lot of work dealing with a lawyer, which is far from over. I will do everything to keep warning everyone about dealing with this company moving forward. I'm left with $50,000 in damage because of their error and they are not stepping up to help. read more

McGlone Mortgage Group - Mortgage Lenders Near Me - Appleton, Wisconsin

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Spoke with Richard McCormick on 7/8 for a refi and now I'm signing this week on 7/29. Very happy with the overall experience, they made all the paperwork and document submission extremely easy and efficient. Thank you Richard and Rose for all the help. I got a great rate and terms and am saving close to $200/month now...highly recommend them! read more

Sarah Haufschildt was easy to work with and honest as they come. This was not one of those aggressive sales that you find on most other websites including Quicken sales reps. Sarah presented everything clearly and was ALWAYS prompt with answering questions and even answered phone calls after hours when available. Thank you Sarah for helping us with our cash out refinance! David R read more

Matt at McGlone was fantastic to work with, and the entire loan process was as smooth and easy, better than I thought possible. 5 stars for service, responsiveness, rates and ease. Rates were better than all others I had checked with. read more

In full transparency, we have had several hiccups in the process of refinancing. However, Matthew Simanek has been awesome at assisting us and we are quite pleased. His promptness, knowledge and professional approach allowed us to have a feeling of full confidence in the McGlone group. read more

We started our refi with two other companies. We closed with Matthew Simanek at McGlone. Matthew was great to work with and everything flowed smoothly, unlike our experience with the other two companies with whom we started our refinance. We got a great rate (through a 10/1 ARM which many companies don't even offer), with low costs and our appraisal value came in as it should (with one of the other companies it came in 10% lower). When the appraisal took longer than we had initially expected, Matthew was able to expedite the process even though it was a Federal holiday. I definitely look forward to working with Matthew again in the future and would highly recommend him. read more

I worked with Melody Loftus as my loan originator. Her team was excellent. Very professional and efficient. My loan closed with no problems and I got a great rate. I highly recommend them if you're refinancing in the New York, New Jersey area. read more

McGlone reviews everywhere are stellar. I would prefer to work with someone that has good ratings and customer experience rather than just finding lowest rate. Doesn't mean I'm still not looking to find the best deal. Forgive brevity because of character limit. Review is for a specific interaction with one officer Jared (J) J wasn't rude just very evasive/misleading. 1+ week and no progress *Thu* M: Ask for 2/2.25% quotes both with points. J: Asks what my best offer was from others M: Not comfortable providing that *Fri* M: Decide to tell lowest rate 1.99% J: "Awsome, I may have lower. Did you get that in writing?" M: No to 1.99 yes to 2.25 J: Asks to fill forms. Also could I submit other vendors GFE M: Submitted forms + GFE with PII stripped as proof not making it up. ... starting to get suspicious M: "So are you saying you can't match that?" J: "If I can match it would I earn your business" M: "So far I have seen nothing from your end if I could see a GFE from your end and you could match or better then yes" ... back and forth over drop from 2.0 from 2.25 and pay $xx J: offers quote close to what I already have ... why I didn't want to give details in the first place (lesson learned). J: Are you locked? M: No. I'll make final decision next week. J: I wouldn't engineer a loan for 2.0 with that cost ... umm ok. (all in texts nothing official document GFE). M: I'll look whe he sends me offical doc and submit if good with terms J: "Just for the fun of it which establishment offered you the same deal ..." ... why no one else has? M: "So you can't offer me anything at 2.0?" ... above says he could do lower why not now J: "Not that I would feel comfortable doing. It does not make financial sense" ... give me the numbers they're my decisions *Sat* J: "Do you agree that xxx in closing costs is cost effective, I may even be able to get that lower" M: Agree J: "Thank you. Do you still want to shop around" M: No. I will commit on Tuesday J: ... can't guarantee ... next week M: "Understood" J: "If it makes sense why don't you just do it and commit? You will be bummed if ..." M: Send forms and if good I'l commit *Mon* M: Ask to let me know if he's doing anything by 4pm so I can review or will move with other lenders" - 2pm J: "I understand I am working on current loans that are wanting to lock today. If you want to pay more with another lender then that will be your choice" 3:54PM ... So won't send me quote unless I commit w/o seeing any docs to back up claims. J: "We are definitely lower than xxx and yyy" ... suprised because it implies he has access to who I applied with and wants to show me he can flex *Tue* M: "Maybe but everyone else I talked to gave me a quote within hours ... with you everything has been verbal with nothing to back it up ... we started this conversation last Wed ... and every time I broach the topic you have been evasive. If you are busy please pass me on to another officer. The only reason I've been pursuing this with your company is $see above reasons$ but my experience so far has not validated what I've read. The other lender I am with suggested I wait till tomorrow as there was a shift today and the closing will drop." J: "If you would like, we can connect on the phone later today. The last sentence in your text is highly concerning. I will explain more when we speak on phone" J: "Side note, the person that told you pricing would be better today did not have a very clear crystal ball :)" M: Tell him other costs came lower, Ask for time to contact him J: "Ok. They shaved $xxx off their profit. That's their call. ..." In short: - lot of words but no doc to back up - never provided me with a time - never handed me off to someone who could help - during entire process no phone call or email. Again trying to be fair and Jared does have good reviews on the some of the other sites so not sure where this went wonky and it's unfortunate given the experience I was expecting to get based on reviews. Will see if I can post a cleaned up picture of the chat with obfuscated bits for proof. read more

I contact this lender because I was looking for good options for refinancing my home. I did a quote online and I was contacted by Nick C (Licensed Loan Originator from McGlone Group). In the beginning, we were making numbers for my options in the refinance. Two days after we were in contact, we talked by phone and he gave me excellent numbers and I just applied online (invitation received in my email). I lived in Florida and he is 3 hours difference between us, he worked this night in my loan application and never heard again. I try to contact him twice writing messages but not answer. I think was nonprofessional, he runs my credit and didn't give me even my credit score, didn't send to me the loan estimate, even never answered my messages. My application was on 03/12/2020 and no answer. I don't recommend this lender/bank. Changed on 03/18/2020 I change my initially 1 star review because I received very good answers from one manager and the customer service after this review. Also, I received the a letter with a credit report after 7 days. Thank this website that is very helpfull for the people that need to know the experience with this lender. read more

We found McGlone from Bankrate.com to find competitive rates for our first time investment property since shopping for mortgage rates is just as impt as finding a good property. People here on Yelp and Bankrate seemed pleased so we decided to choose them based on rate. We have excellent credit so we didn't expect any problems with lending once we found a good rate. We wanted to make an offer, they checked our credit and we obtained pre-approval above the asking price. We submitted all documentation and my realtor sent information about the property (it states it's a duplex plus lot on side...and I had mentioned a couple times that we are investors, as the loan officer did also mention has owns rental property as well.) Sadly and rather unexpectedly she "didn't realize the property was a duplex" and the finished report by the appraiser finally came in 3 weeks, but their 'report' to us and lender were only pictures, no comps, no assessment, nothing! The photos of the messy rental units, including a unit with 'horror' motif, didn't help "sell" the property to the lender, as I can imagine! (which was pretty funny/not funny but at least was entertaining), but I thought McGlone being professional lenders they would have seen beyond the messy photographs; we also blame their appraiser's lazy delay in writing the full report. Eventually the property was miraculously appraised for the seller's exact amount (the comps were of SFH not other duplexes in the area, so totally not accurate) but too much time had lapsed and we found a better lender offering a loan + renovation finance. We are very disappointed with the service with McGlone, the agent (Niki) should have told us that they do not do renovation loans to investors. Now we are a month back to where we had started with a different lender. Perhaps McGlone is fine for primary residential single family homes. I would not recommend them for, it has been a frustrating experience, I felt we had to initiate the calls to learn what was going on with the delays. They're too busy! **If you're an investor, pls feel free to reach out to me with a direct message and I'll give you a few recommendations for lender. Save yourself some time/frustration and avoid McGlone. read more

I truly dread having to refi but I have done a refi at least 8 times with my houses with other companies. I do have to say that this company (and I worked with Brian) made it the easiest, cheapest and best way of dealing with all the possible headaches and rushed paperwork. I can almost say it was a pleasure ...lol but again it was a refi... Highly recommended! Alan Parlee read more

The rates were good, and the fees were below other banks. Jim sold me on the 55-day rate lock. He was extremely responsive from the day I selected McGlone, and the process went smoothly. The appraiser was out that weekend, the title insurance guys they work with were cheaper than anything I found on my own, and the refi was done in about a month. If I buy another property, I would go to these guys first. I would NOT say the same for the bank and title folks I used the first time around. read more

I was really concerned using them to process my refi based on all the negative reviews. I selected them from the list provided on lending tree because they had the lowest rate. Jeff was my agent and he handled everything as well as anyone could expect. The only reason this isn't a 5-star review is because we had a couple of hiccups due to their lack of experience doing loans in California. Example, we had to do two appraisals since the bank they arranged for me wouldn't accept the first appraisal. McGlone did not try to charge me and ate the costs for the error. Don't be afraid to use them and Jeff is the man to deal with. He was always available by phone and was on top of any issues that came up. He was also willing to take the time to answer any questions I had. My loan is now arranged with the terms that were offered to me and nothing changed from the good faith estimate. Finally, a few weeks after the loan was funded, I got a box of Wisconsin cheese. They know their cheese. read more

Great company! Brian was very helpful and very professional. I wish all lenders were like him. He took the time to explain everything step by step. I have done business with them twice. read more

I have refinanced several times with Brian McGlone and McGlone Mortgage. I also used them when we moved to get the mortgage on our new house. He got me a 90% LTV loan with no PMI, which I didn't think was even possible! Brian and his staff make it incredibly easy to finance or refinance and I always get an incredible rate. 100% completely satisfied... that doesn't mean that everything always goes smoothly, but the few times there have been issues, Brian works tirelessly until they are resolved. My friends I have referred to Brian have been similarly pleased. I send Brian all of my documentation to qualify for the loan, and he takes care of the rest. I consider this preferable to having to make an appointment with a local loan originator. I can do it all through email, and the only in person items are the appraisal and the closing. Bottom line: McGlone makes it easy and efficient to finance. Excellent customer service, excellent experience, and just an all around good guy to do business with. read more

I worked with Brian at McGlone Mortgage on two home loans, and would highly recommend him. I can count on Brian to offer not only great rates, but also great customer service and advisory. Securing mortgage and closing is a process filled with seemingly endless steps and paperwork, but Brian makes it easy and straight forward. read more

Just had an amazing experience with Jared G. and McGlone Mortgage Group. Jared was amazing. He is a true professional, and his communication throughout the process was excellent. The whole team provided outstanding customer service. Jared was able to get me an amazing rate, and he saved me a ton of money. He is by far the best loan person I have ever worked with, and I have bought and refinanced many homes over my lifetime. I highly recommend Jared G. and McGlone Mortgage. They were upfront, honest, and caring. Their online portal process is very user friendly. For the first time ever, I really felt like I had a loan company that was working for me and looking out for my best interests. Hard to find these days. Thank you Jared! read more

John McGlone often used to visit the store I worked in. He was always rude, condescending, combative, and insulting. He was always so angry and refused to let us help him in any manner just because he would have to wait behind other customers or because he did not like that his bill was so high from his own use. He would always throw around business cards stating "this is what an honest business is" I'm not sure why he thought anyone would do business with him after making scene after scene. The man is an embarrassment to any good name. read more

We have worked with Brian with two of our homes now. He has always refinanced us quickly, efficiently, and with the best rates we were able to find. Easy process from start to finish and has saved us a ton of money. read more

My father refinanced once or twice with Brian McGlone (owner) and when I bought a house last year my pops referred me to Brian. Brian was fantastic and really helped explain things to me as a first-time home buyer. I was so happy with the first experience that I went back to him and just finished refinancing my mortgage with Brian this week. Brian and his staff seem to be workaholics and I don't think I ever went an hour without having a question answers either by phone or email, even on weekends, for both mortgages I've done through Brian. They also help you with the drudgery of the paperwork - it would have been a nightmare without them filling things out and explaining it. I referred two of my brothers and other friends to Brian, so I'd of course recommend him to everyone in Yelp-land. read more

The bottom line is that it took only 14 days from submitting my application until I was cleared to close. This should speak volumes and I wholeheartedly endorse the McGlone Mortgage Group, specifically John and Maura. I contacted John Barscz (Loan Originator) at McGlone Mortgage Group pursuing a refinance. He walked me through the qualifying questions, explained the documentation I'd need to provide and sent an application. I furnished the info and started working exclusively with Maura (Mortgage Processor). My refi was more complicated than most (name changes, additions to deed, etc) and Maura stayed on top of things, notifying me immediately when further documentation was needed. John also kept in touch during that ongoing process, but not on a daily basis (wasn't necessary). Both were very knowledgeable, instilling confidence and working with each was a pleasure. read more

Richard was very good and upfront about the process and everything. He was great to work with during the process even though we did select another lender I would recommend working with this company to anyone and will consider them in the future. read more

I am surprised by any strong ratings this lender has received. I submitted an inquiry through bankrate.com and promptly received a phone call. However, the quality customer service ended there. I spoke with Brian Never Provided a Last Name - Though, after looking at the contact information on their website will have to assume I spoke with Brian McGlone (possible namesake of the bank? - he was the only Brian listed). Brian was, at best, arrogant and employed dated high pressure sales tactics. Though I submitted my inquiry through bankrate.com, I was also recommended to reach out through a neighbor who had refinanced through McGlone. Upon mentioning this, his arrogance turned into annoyance and he stated that it was extremely inconvenient for him to deal with "you referrals." He also stated it was unethical for neighbors to talk to each other and inquire about refinancing through a same lender. This struck me as very odd. I have never encountered a business that did not appreciate referrals - ever. Information provided was limited and any questions asked was responded by a push to "lock today." I attempted once more to get answers to my questions - seemed basic enough and been provided in estimates from other lenders, i.e. can you provide me with estimated closing costs? However, I only received the same response, "you're not going to get any more information or anything better unless you lock with us today. I was utterly disappointed in how poorly I was treated and would never recommend this bank. In fact, treatment was so bad I'm taking effort to write a review - a rare occurrence for me. Yes, I am one of those people who only write bad reviews. But if service is good - I'm more old school and refer business. Doesn't matter in this case anyway, since Brian/McGlone doesn't referrals. read more

Update: I'm adding that I just found out that they sold our loan, after they told us that they keep almost all. They sold it the minute we closed....never even submitted a payment to them. Not a huge deal, but when you advertise that as one of your selling points, it makes a difference. From mom and pop to corporate in a jiffy. read more

Jeff Groff worked my refinance from a 30 year 3.75 VA loan to a 15 year 2.75 loan this month. I could not find any other lender with rates that low. I had doubts over working with a random company I found as a result of playing around with online mortgage calculators and made sure to do as thorough internet research as possible to ensure they were reputable. Jeff made the process smooth and simple and was very attentive and personable. Imagine my surprise to find a package of Wisconsin Cheeses arrive as a thank you gift! Now that's customer service and customer appreciation. That's how you obtain loyal customers and how you spread a good reputation and reputation will make or break a company, all other things being equal. read more

I have worked with Brian on a home loan and on a refinance and had a great experience both times. He is very available via phone and email to answer questions and has strong online support to move the paperwork along in a timely manner. He is very knowledgeable about the mortgage market which is a big benefit for me. I highly recommend working with Brian for your next mortgage. You will be pleased that you did. read more

Jeff and Raena are amazing!! They really care about people and their families!! Thank you guys for everything!! I will definitely be a return customer. read more

What can I say about Brenda Quackenbush other than she is top shelf and 100% dedicated to her clients. I had contact with her on Wed. March 28th about a mortgage loan. I contacted her again on Thursday March 29th to proceed with the application. She said it would take any where from 7 to 10 days for the approval from the under writers. Friday A.M. it was already at the under writers. It was approved on Tues Aril 3rd. You need to get on here web site and contact her. You need good credit and then the process will be a breeze. This lady is a professional and will keep in contact with you through the whole process and keep you at ease. Also closing costs are cheaper than at a bank and she got me a 85 day lock. The builder is paying our closing costs and there is money left over so that I could get a lower rate on interest. The rate is 4.375% for a 30 fixed which is excellent. Brenda keep up the excellent work. you should contact her now for a wonderful experience. Brenda Quackenbush at Mcglone Mortgage Clete read more

I have had the pleasure of working with McGlone for several years now. As a settlement agent I have worked with a broad spectrum of lenders over the years, none has had the uniformly positive response McGlone has enjoyed. As a person who works with the company both before and after the closing occurs I have noticed several positive things. First, they have no turnover. I have been working with the same people for years and they all enjoy their jobs, which says a lot. Second, having closed well over 100 McGlone transactions I can say that the negative review on this site was the first I have ever personally heard of. Working in this industry you come to understand that every now and then you come across someone who it is frankly impossible to please; that's the nature of this work. I have closed loans with just about every lender in the industry in my years as a settlement agent. The next time I buy or refinance real estate, I will do it with McGlone. read more

Excellent Experience! (Coming from a career banker). My wife and I were in the market for a new home in the Milwaukee, WI area. With my wife in the military we qualified for a VA loan which my institution does not offer. I reached out to a mortgage broker I knew and was disappointed with the rate offered compared to where market rates were. I frequently visit bankrate.com to check current rates and found McGlone Mortgage in Appleton, WI listed as offering one of the lowest VA rates on the site. I wasn't nearly as concerned with staying local as I was with getting the best rate possible. Naturally though, I was skeptical of the low rates from a lender I was not familiar with. After reading a handful of the hundreds of reviews on BBB, I emailed Jeff Groff at McGlone. Jeff explained to me how his process worked and how our loan would progress. From day one the experience was nothing but positive. Jeff and his underwriter (Raena) stayed in constant contact with us and guided us through each step of the process. We were able to lock our interest rate very quickly. As we came close to closing, interest rates had fallen significantly and Jeff was able to adjust our rate down by a significant margin. This meant monthly savings of over $100, all interest. There was no fee for this adjustment! At the closing there were no "last second surprises" for instance; a fee that had not been disclosed, a rate that didn't match what we were told, etc. Everything was delivered as promised. Throughout the process I spoke with Jeff several times and he understood there can be skepticism due to the bad wrap the mortgage industry has received over the past 5+ years. But he promised to deliver the best service possible and earn my trust. He absolutely has. read more

Jeff Groff has done a fantastic job with our mortgages. We've worked with McGlone 3 times over the years and they are upfront from the beginning and take time to help us understand the challenges that occasionally occur. I've recommended Jeff & McGlone to numerous friends and family and they have all been satisfied. We would not consider going anywhere else! read more

A long overdue review -- we used McGlone Mortgage Group in June 2016 and were exceptionally impressed with their efforts in executing a very low priced 15-year refi. Awesome job by Jeffrey Groff --- we'll definitely use him again in the future! Great experience in all facets. read more