Good family practice doctor, good availability on short notice. Competent and friendly office staff.read more

Dr Krasner is a very competent medical practitioner, with very strong diagnostic skills. He is…read morematter-of-fact which he needs to be to run a busy practice. I love that he will see you very quickly for a sick visit, often the same day! His office is efficient and good with follow-through and referrals. We saw him for about eight years after our longtime doctor retired, and before we retired and moved out of state. I wish we still had him. I recommend him highly, especially if you don't need your hand held or require fawning attention.

I've been a patient of Dr. Elena Smagina for a few years now and she is great. She spends time…read morewith you and listens. She is very thorough and really wants the best for her patients. When she makes referrals, she also follows up to make sure that you are happy with your experience. The nurse assistant is also wonderful. This is the best doctor I have ever had.

I've been with Dr. Smagina for about 6 or 7 years now, followed her from Franklin to this Medway…read moreoffice. She's the best doctor I've had; she actually listens to my concerns. She never seems rushed and always gives good care. If I need to be seen on short notice, and can't see Dr. Smagina, the nurse practitioner is excellent, she's very warm and knowledgable and is able to help me with whatever I need. The office staff is always friendly and capable. All around a great office, and they also have labs on site, no need to drive to a second location to have blood drawn.

Excellent care and very detailed. Staff are very professional and prompt. My PCP retired, so I was…read morenervous, but the transition of care was seamless.

called to speak to the doctor or nurse about a medical concern and discuss being seen. Office is…read moreopen from 9a-5p yet no one can answer the phone, the doctor left for the day at 10:30a and after I spoke to a man who doesn't work in office no one called me back. Nurses are always gossiping behind the desk not caring how busy the lines or Lobaby is. Doctor listens to you but doesn't believe you about health history

I've been a patient of Dr. Dennis Murphy for more than three decades…read more He's been a caring, knowledgeable, and easy to converse with physician. I'm very fortunate to have him as my primary care physician along with his associates of P.A. Andrew Moring and nurse Joanne. The Grove Medical Associates staff has been professional and responsive over many years. I highly recommend Dr. Murhphy and his team. Stan S.

Very responsive caring practice, patient care is awesome, office help awesome, both Drs and PAs…read moreshow a level of knowledge care and practice that is hard to find. Office has ample parking, building has Quest Testing, Xray and PT services.

The best Doctor I have ever had. He is *never* running late, always sees you exactly when you are…read morescheduled, competent, helpful, and will stay late to see you if you have an urgent issue. Recommend to all.

Great doctor. Very thorough and polite. East to set up appointments, convenient location, lots of…read moreparking and does not overbook. He always sees you at your appoint to time. He knows his stuff.

Dr. Bankole Samuel is a very caring physician. He is great on follow-up and has a good bedside…read moremanner. He has operated on my husband 3 times and he just thinks he is the best at what he does! A good man, a great surgeon!

Great patient care, testing and front office, Dr Franklin and Staff are great! All testing done on…read morepremises in Upton.

I have been a patient of Dr. Pat Chira, as well as my parents and sister for 55 years. He analyzes…read moreall my ailments and conditions and makes recommendations as to whether I should have a second opinion or notify my oncologist+ if something different shows up on my blood tests. In speaking with other patients in the office everyone has the same opinion that he is the best and takes time with each and every one of us to answer questions or make suggestions. I couldn't live without Dr. Pat Chira. He is the best! Very kind, considerate, caring and has a gentle persona. I could write a book about him and his brother, Dominic, who sometimes acts as a substitute doctor in his absences.

I've been a patient of Dr. Dominic Chira's for almost 10 years. In the times I have dealt with him…read moreas being my PCP, I have never ever felt so unwelcome and uncomfortable as I have, in these past 3 weeks of seeing him. I have been dealing with a major back issue and I patiently waited to be scheduled to see Dr. Chira. I understand during COVID-19 times now, that everything can be more slow-paced and a health risk; however, I felt as if I was put on the back burner. I had to head to the ER in order for myself to get any type of doctor's note for my job. I did not feel comfortable going back to work in my condition and wanted to get answers! A week and a half later, I finally did see Dr. Chira, and there was still no proper diagnosis. I, myself, recommended to get a MRI done to get a better understanding of what's going on with my back. Also, to see what issues are going on. I had 1 more follow-up appointment with Dr. Chira after that; that being after my MRI was done and results were in. Still no clear-cut answers from him. I had to continually repeat with him what medications I am on; as well as what I have been doing since my back injury. It's as if he didn't remember anything I had told him prior? Not to mention Dr. Chira explicitly wanted me to call my pharmacy to "double-check" what medications I am on so there is no "confusion." I was dumbfounded and couldn't believe my PCP was not believing me. Dr. Chira handled my diagnosis with no clear-cut answers. I had to bring up physical therapy as an option. I expressed concern and interest in Short Term Disability because my back injury is going to take a lot more time that I had imagined apparently. I am looking out for the wealth fare of my job! Dr. Chira cringed at my vocal expression with STD! Why? I was looking for guidance and reassurance. I was looking for help and concern. All I received was disconnect and lack of empathy. Lastly, when Dr. Chira brought up what I do for work, he mentioned maybe I should find another job? How can I make that assumption when I need to make sure and take care of my issue first. Especially before I can decided anything like that? He was not helping me with responses such as that! Not to mention one of his office receptionists, a Miss Stacey. The very few times I spoke with her over the phone in these last 3 weeks, was, only a complete disregard for my feelings and disrespectfulness. I am finding a new PCP and have no intention of going back to Dr. Chira. He failed me as my PCP; and that's saying a lot for me considering I had been seeing him for almost 10 years. Shame on you Dr. Chira!